Ciudad de Granada

20 Reviews

Operated by Trasmediterranea on the route

One of the main ferries that serve the Transmediterranea fleet, there is no shortage of things to do when you are sailing aboard the Ciudad de Granada. Capable of holding up to 1250 passengers and 140 cars, this modern ferry has all the amenities that you could need to have a comfortable sailing experience, including a sail speed of up to 24 knots.

Onboard Cabins / Reserved Seating

There are many onboard cabins on the Ciudad de Granada, that provide comfortable beds and space for you to relax whilst you are sailing. There are also many seating areas across the ship, including booths, and a private club area where you can get special seating, and snacks and drinks.

Onboard Food and Drink

There are options onboard to grab some food if you are hungry, with buffet offering a variety of dishes daily, as well as having a set menu available. There is also a café onboard, offering freshly brewed coffee, as well as a variety of snacks to choose from.

Onboard Shopping

There is a shop onboard the Ciudad de Granada, which offers a range of items, from souvenirs to basic amenities, so you don’t have to worry about running out of items when onboard.

Additional Onboard Facilities

There are many other facilities onboard this ferry, from a games room, a reading room, a solarium, and a pool and jacuzzi that are only open during summer.

Travelling with Children

If you are bringing your children onboard with you, there is plenty for you to do with them, with a dedicated toilet area, as well as a childcare area for you to play with your children.

Accessibility

There is disabled access throughout the ship, as well as disabled toilets and special cabins for disabled passengers which are available upon request.

Please Note: Whilst we have taken great care in making our Ciudad de Granada guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Ciudad de Granada Reviews

3.6

out of 5

15% of our customers recommended this ship

General:3.4
Staff:3.8
Catering:2.9
Punctuality:4.4
Cleanliness:3.4

"Not a nice experience"

I don't know why but the staff it's rud with everybody, and it made the experience very bad. the only positive point is the punctuality
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Reviewed by who travelled with Trasmediterranea on Ciudad de Granada
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"Decepcionada por no poder retrasar el viaje 3 días dentro del precio de mi billete"

Caí enferma y pedí el retraso del billete de ida Málaga-Melilla para tres días después, Hete aquí que me dice Transmediterranea que como ya había sacado las tarjetas de embarque pues NO PODÍA OBTENER EL REEMBOLSO DE LA IDA. Tuve que sacar nuevo billete de ida y pagar otros 192€ ¡Qúe vergüenza es esa, qué clase de abuso! Yo no estaba pidiendo un reembolso del importe, simplemente que me dejaran retrasar la ida 3 días para poder ponerme sana. Francamente me he llevado una decepción impresionante porque pienso que eso es un abuso de la empresa, una prepotencia y una indefensión total del cliente o pasajero o consumidor o como quieran llamarlo. A mí qué me importa su procedimiento de tarjetas de embarque ¿es que son sagradas? no me digan que burocráticamente no pueden vds. aceptarlo y cambiarlo. Una penita.
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Reviewed by Miguel who travelled with Trasmediterranea on Ciudad de Granada
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"It was what it was"

Everything went smoothly. No issues
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Reviewed by who travelled with Trasmediterranea on Ciudad de Granada
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"Trip Barcellona-Mahon and return"

goodmorning, great crossing but the ship not very clean. Dirty toilets.
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Reviewed by who travelled with Trasmediterranea on Ciudad de Granada
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"modify the booking "

I was very satisfied, the only trick has been that I saw an offer to take my vehicle but it was implying an operation of cancelling and returning to acquire other tickets very complicated that made me desist. I would like that this operation will be simplified
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Reviewed by Miguel ÁNgel who travelled with Trasmediterranea on Ciudad de Granada
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"Wonderful experience "

The cruise was awesome, I would strongly recommend this ferry.
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Reviewed by Himanshu who travelled with Trasmediterranea on Ciudad de Granada
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"Quite well but very cold at night "

Overall the ship is very well-organised. Very good service, lots of entertainment options and very good food. Last time we travelled from Barcelona to Menorca in the seats for the first time (couldn't afford a cabin) and it was very cold and the seats were very uncomfortable. You should take a blanket. This year we travelled in the cabin and overall very good. The staff is really nice!
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Reviewed by who travelled with Trasmediterranea on Ciudad de Granada
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"review of ferry "

Unfortunately, the cabins were not really clean. On the way we had chip remains in the beds and on the floor. The toilet was, unfortunately, not really clean. On the return trip we had to the extent legally clean beds, but several foreign hairs were on the shower floor and also the toilet was not cleaned completely. Super are embarking or disembarking from the ferry.
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Reviewed by Klaus who travelled with Trasmediterranea on Ciudad de Granada
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"Everything to the full satisfaction "

No complications, all according to plan. All right.
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Reviewed by Lars who travelled with Trasmediterranea on Ciudad de Granada
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"Value for money "

I would have appreciated a lounge similar to the Neptuno in Balearia, where the seats were big and comfy. I was ready to pay more to be in a more comfortable seat. It is not a secret that the seats are old, uncomfortable and look more like an old cinema. The rest is well-organised. For what I paid, you can't really ask for more.
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Reviewed by Monique who travelled with Trasmediterranea on Ciudad de Granada
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"Outward journey zurbaran, Return by Sorolla "

The cabins are unfortunately sometimes extremely dirty. Dirt in the showers, especially on the Sorolla, a lot of dirt in the bed boxes. Coffee is served in paper cups unfortunately only. very positive for me as severely disabled is the helpfulness of the staff on the car deck.
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Reviewed by Hans Peter who travelled with Trasmediterranea on Ciudad de Granada
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"Pleasant Crossing "

Overall pleasant crossing (6 hours). Although the ship was not punctually, but with about 45 minutes late, but it arrived on time. The ladies toilet near the bottom salons morning was very dirty, but was soon cleaned. On the sun deck more chairs / sun loungers may be present.
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Reviewed by Margit who travelled with Trasmediterranea on Ciudad de Granada
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"Albayzin "

Even though the ship is not the best one I have been in because there was not a lot of space on the deck for the length of the journey, I have to say it was impecable and the attention to detail of the the staff was outstanding. I was travelling with a disabled and an elderly person and they looked after us and made sure we were comfortable at all times.
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Reviewed by who travelled with Trasmediterranea on Ciudad de Granada
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"All perfect except the low temepraturas"

The whole trip has been very good except for low temperatures at night. We reserve a seat (the cheapest), but at night it was so cold We could hardly sleep. The ship was in perfect condition.
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Reviewed by who travelled with Trasmediterranea on Ciudad de Granada
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"Boat in good condition"

Satisfied! Online booking with Direct Ferries was easy and efficient. Left and arrived on time. Proper comfort on a well maintained boat and in good condition. NB: You have to go to the counter of the company just before the start to show their reservation and get tickets passage present at the entrance to the boat.
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Reviewed by Jean who travelled with Trasmediterranea on Ciudad de Granada
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"Ferry Acciona from Valencia to Palma"

For a long journey like this one (specially if travelling during the night), I highly recommend booking a cabin if you can afford it. I booked only 2 days before the departure so I had to go for the reserved Seat but it’s hard to sleep on it during the night, almost impossible I would say! It was so cold during the crossing as well, which made it even more difficult to sleep well.
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Reviewed by Eduardo who travelled with Trasmediterranea on Ciudad de Granada
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"Excellent trip"

I found the service, efficiency, cleanliness and all around professionalism to be of the highest level. It made my trip a pleasure rather than being an ordeal. Thanks.
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Reviewed by A. Michael who travelled with Trasmediterranea on Ciudad de Granada
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"Ship well - border into Morocco crap "

For those who just want to go to Melilla - "good". But the ship to Malaga is even better. However, those who wish to enter Marocco, should directly take the ferry to Nador, because crossing the border has gotten worse than it has been a few years ago.
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Reviewed by who travelled with Trasmediterranea on Ciudad de Granada
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"Excellent!"

Top ship, no complaints. Customer service, cleanliness and kindness of the employees all 1st class!
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Reviewed by who travelled with Trasmediterranea on Ciudad de Granada
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"Very good for families"

This boat is great for children. It was great to see that they were entertained at all times in a secure environment, making it easier for us to plan what we were going to do on our holiday. The restaurant has a wide choice of food for families too.
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Reviewed by Alba María Ibañez who travelled with Trasmediterranea on Ciudad de Granada
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