Onboard Stena Britannica

Videos

Other Stena Line Ships

Stena Britannica

Operated by Stena Line

Stena Britannica

952 Reviews

Operated by Stena Line on the Harwich Hook of Holland route

The Stena Britannica is 1 of the 2 largest superferries in the world and sister ship to the Stena Hollandica. Launched in 2010, the Stena Britannica's modern onboard facilities include 2 restaurants, 3 bars, a coffee bar, an onboard shop, an internet room and even a cinema.

Onboard Cabins / Reserved Seating

There's a range of high quality cabins onboard the Stena Britannica, all with en-suite facilities, towels and shower gel. Each cabin also features high quality mattresses so you'll enjoy a great night's sleep. For reserved seating, upgrade to the Stena Plus Lounge where you'll find a wide choice of seats for you to relax in as well as complimentary hot and cold beverages, a choice of newspapers.

Onboard Food and Drink

Choose from a variety of places to eat and drink onboard during your crossing and menus to suit all at the Taste restaurant or Metropolitan á la carte restaurant. There's a range of bars too including Riva bar, Taste wine bar, Sundeck bar (weather dependant)and the Barista coffee bar.

Onboard Shopping

There's plenty of bargains to be had in the Stena shop with a range of gifts, jewellery and fragrances - all cheaper than the high street on offer.

Additional Onboard Facilities

The Stena Britannica also includes a Bureau de Change, the C-View lounge, a Gaming area, free WiFi throughout the ship, a cinema, a news room/magazine lounge and an internet room.

Travelling with Children

The Stena Britannica onboard ferry entertainment aims to keep kids and teenagers entertained with fun activities, while at the same time letting adults relax on their ferry journey. There's a children's area with toys and games and a teenager area with video games.

Accessibility

The Stena Britannica is wheelchair friendly and features specially adapted cabins and lifts to all decks.

Please Note: Whilst we have taken great care in making our Stena Britannica guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Stena Britannica Reviews

4.2

out of 5

81% of our customers recommended this ship

General:4.2
Staff:4.3
Catering:3.7
Punctuality:4.4
Cleanliness:4.3

"Prettige reis"

Prettige ervaring, nette hutten, vriendelijk personeel, kortom zou zeker weer met jullie reizen.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Branda who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena line"

Ferry
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Babatunde who travelled with Stena Line on Stena Britannica
Read More Read Less
"Facilities are fine, information lacking"

There is insufficient information regarding the time of opening the terminus and then the timing through to boarding the ship. There is no information to allow planning of snacks, toilet breaks etc. we waited outside the gates until 6:30 (OK,but it would have been nice to know) and after checking in we moved to another barrier where we waited over an hour until allowed to board the vessel (not acceptable to not know the duration - could not leave the car for fear of blocking the queu behind.). Inside the ferry all was fine. There was then no information regarding the time that the wake up call would be given. At 5:30 am (one hour before disembarkation) the wake up call came. We visited the cafeteria for a quick coffee and a bun, but were then called to the car deck 4 just a few minutes after the call saying last breakfasts were being served, only to carry the coffee down the stairs to the car, where we waited another hour before leaving the vessel. It is apparent that there is insufficient information given here to enable planning for embarkation and disembarkation by passengers. Finally the plan of the ship was A5 size and the text was illegible. The plans are in A4 and those useful on the Gothenburg Kiel leg. All in all the Harwich / Hook of Holland service is considerably poor versus the Gothenburg-skirl service
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very comfortable"

Convenient, easy and very comfortable
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gitte who travelled with Stena Line on Stena Britannica
Read More Read Less
"Super trip"

What a superb experience. Will travel with Stena again soon. l
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook ..............................................................................................."

The Taste resteraunt is very school dinners and expensive at that, on my trip the Barrista Bar staff were gloomy and very often absent. Couls do with a newsagent type stall.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Patrick who travelled with Stena Line on Stena Britannica
Read More Read Less
"Professional and comfortable service"

Staff very professional and facilities comfortable. I took a night ferry, the weather was windy so we arrived an hour late. This wasnt a,problem but having woken early for breakfast i was peeved to find the restaurant wasnt open for an hour due to the late arrival. I might have missed an announcement but the notice on the restaurant hadnt been changed to inform passengers.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Fay who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxing Travel"

The crossing Harwich / Hook of Holland was perfect both ways clean and comfortable cabin. Smooth and efficient loading and departure.Staff helpful and polite.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pet travel"

This is the first time I have travelled by ferry in about 40 years! We travelled from Turkey to Amsterdam by plane. Stayed 2 days to visit the beautiful city. Took the ferry from Hook of Holland to Harwich as a way of getting our dogs back to Uk. Had a pet friendly cabin and was walk on passengers. Was a very easy, stress free experience. Would definitely do it again and would recommend to others too.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gerald & Donna who travelled with Stena Line on Stena Britannica
Read More Read Less
"Experience on travelling with Stena Line Ferries"

Needs urgent updating/upgrading. Going out and coming back the Duty Free Shop was very under stocked. Normal seating very uncomfortable.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Belinda Davies who travelled with Stena Line on Stena Britannica
Read More Read Less
"Travel"

Unfortunatly my car broked so i could not leave from Harwich. And lost the Ferry trip...
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rastelli Vittorio who travelled with Stena Line on Stena Britannica
Read More Read Less
"Effortless and friendl"

Trip both ways was relaxing, really good cabin meant a very sound sleep. All staff completely courteous and pleasant.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Laurence who travelled with Stena Line on Stena Britannica
Read More Read Less
"Not providing full information in websites "

I have plans to travel from Holland to France in ferry I have found the good deal and booked both my ferry! When I checked with their rolls they didn’t tell me my wife can’t enter UK because of brexit when we we went for boarding they didn’t allow my wife for board in! We missed the ferry and travel to France and disappointed holiday
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Sarajudin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Most enjoyable."

From booking to disembarking, was a breeeze. The staff were helpful, professional and friendly The ship has entertainment everywhere from big screen Tvs to an actual cinema room
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line provides excellent service"

I have travelled 9 times with Stena Line this year: Harwich-Hook of Holland 2 round trips; Fishguard to Rosslare 1 round trip and 1 trip from Bilbao to Portsmouth. Each trip has been impecable
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good "

Very good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Antanas who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland trip home"

First time travelling on this route with motorhome. Very easy, great service from checking in to desembarking. Cannot really comment on quality of carering for us, however everyone using the service seemed happy. Tea/coffee was great but not cheap.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jeanne who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent "

The best ferry crossing I've ever been on
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Petra who travelled with Stena Line on Stena Britannica
Read More Read Less
"Rather Good"

Stena and the Hollandica and Britannica made the 7 hour crossing much less of a chore than I was expecting. Always somewhere to sit, the food was of good quality and reasonable price given the captive audience and embarking and disembarking were a breeze, well done Stena... I will be back!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hoek van Holland crossing "

Excellent service
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ulrich who travelled with Stena Line on Stena Britannica
Read More Read Less
"Best Ferry!"

we had a pleasant trip
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Vytautas who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry great, beds not!"

The crossing was great, very smooth Only negatives our cabin was not clean, the bathroom wasn't clean, pubic hair all over the shower! The mattresses where okish, but the pillows... oh jaysus, was like sleeping on concrete blocks! Overall the ferry was good except the cabin, which we paid a lot for!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Lisa who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great ship but hands off approach to check in at the Hook of Holland "

Excellent ship, marred only by being 30 minutes late and very poorly handled queuing prior to check in. No Stena staff managing the 4 lane car queue with one check in gate open and no clear instructions
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Chris who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena "

Stena
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Burim who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good "

Pleasant and relaxing experience, almost a micro cruise.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hoek Van Holland to Harwich "

Booked with ease a couple of days before travelling home, directferries had the booking with Free Wi-Fi ? No voucher num supplied This was the second booking I’ve used and there is No Wi-Fi
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Brian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasant experience "

What I enjoy the most about the trip was the 2 berth standard cabin, it was very spacious, clean with 2 beds and private bathroom/shower. The ferry was also punctual, border control was fast and efficient. The few minus points: - Main course served on board was bland, accept for the cakes. We prepare food ourselves on the return trip. - It is a small ferry so you might be a bit sea sick
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very bad service "

They had engine problems and said it would be 45 minutes to fix took 2 hours with only one announcement Then late into port another hour 3 1/2 hours late missed last train with no help as no one there had to sleep on a bench and get 1 st train in the morning Not happy at all leaving complaints on there Webb site
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Efficient"

I'm diabetic and needed to get something in the middle of the night, but the help desk was empty. Luckily for me and another diabetic who had the same problem there were some packs of sugar for drinks, but no drinks! I had to eat white sugar. There should always be someone on the help desk.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Chris who travelled with Stena Line on Stena Britannica
Read More Read Less
"Perfect"

Everything perfectly
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Artur who travelled with Stena Line on Stena Britannica
Read More Read Less
"European Road Trip "

Our trip started and finished by sailing on the Stena ferry, Harwich to Hook of Holland and back. The Stena experience was excellent and a lot cheaper than our other options. We will definitely be travelling that route again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Thank you"

5/5
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Iwona who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good trip"

All round excellent trip but the quality of the breakfast was not there this time , taste wise, bit disappointing but can live with it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anthony who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hoek De Holland & Back"

Great price for return trip. Excellent refreshments & dining. Very clean facilities.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good"

Very good rooms, slept well and food was good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxing trip"

I enjoy my travels with you. I always book a cabin to be able to sleep and a place to leave my things when having a wander. One of the suggestions I have is to show UK time and European time on board. As most of our time pieces are WiFi controlled, you are never sure when they’ve adjusted. Another would be to have free drinking water available. I took some with me, but could only find bottles in the restaurant, which I found rather expensive and most of the food was fatty food. I still like travelling with Stena, will just be better prepared next time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Cathy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Mix up"

I booked my trip on 14sept and day before traveling discover your system had booked me the wrong way,, from Holland to Harwich instead it should of been Harwich to Holland,, I incurred an extra 50 pounds charge and was extremely lucky to get a seat through Stena line,, I will of course be phoning you to ask for a refund,,, p hallam
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Everything just fine"

Good experience & well informed booking information.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Enjoyable "

Loved the Ferry. Big and spacious . Very comfortable seating . Duty free shop well stocked . Food was good .a 100 times better than sitting in an airplane and no fuss no muss loading the cars on or off . Would recommend this mode of travel if you have time to sit and enjoy the ride.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Trish who travelled with Stena Line on Stena Britannica
Read More Read Less
"Never again. Direct ferries, not Stena who were helpful"

Worst company I have ever had the misfortune to deal with. No customer service, now no telephone service at all. Message on answering machine says free to change on website, but charged 75.00 anyway to change sailing due to coved. Now can’t make return boat and can’t contact by phone so lost money. Terrible experience all round.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very professional company."

Very easy driving on and off the ferry. Impeccably clean ferry with great facilities. Friendly staff and great duty free shops. Toilets clean but the Dyson hand dryer looked very grubby. Great price on our midweek sailing with the camper van. Overall very pleased.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very pleasant trip with Stena"

Very pleasant trip with Stena
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Administration "

Direct Ferries are an absolute disgrace to the travel industry, gives the impression that the operations are run from someone's front room. Conveniently unavailable during any crisis, will never be used again by myself or anyone I know who wants to visit Europe. Can't fault Stenna line, they undid the mess made by Direct Ferries and didn't sting me for more money. At one stage Direct Line wanted £170 administrative fees !!!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Edward who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent service and comfort"

Very good way to cross river Holland. Very comfortable ship and staff very friendly and efficient.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry crossing to holland"

The trip was perfect. On board facilities excellent, cabins very clean and comfortable all in al a great trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent "

Cannot fault this trip I traveled with another ferry company last month and Stena were vastly superior. Everything was great from booking in food in restaurant cleanliness of cabins polite staff
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Vic Spain who travelled with Stena Line on Stena Britannica
Read More Read Less
"Cabin was terrible "

Just had 2 weeks away neither my partner or myself got stung or bitten after a day in the cabin I had 16 bites my partner had 20
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Cabin "

Wet floors. No air con
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrius who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great service "

Great crossing (both night & day service)!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"I enjoyed the trip"

The trip was smooth, and very easy from start to finish. The staff at the coffee bar and the stena plus restaurant are abrupt and not very nice. Tv in the room made a loud noise the entire trip. We had a second cabin so it was not an issue for us. Bed sheets did not fully cover the mattress. Good gluten free options, great team at reception!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice ship!"

Seemed to be plenty of room on the car decks, however the off ramp was rather abrupt angle for low car and grounded very easily. Not enough room in the 'special' seating area, was all fully booked so couldn't access this. Other lounge seats were not the best for comfort, over a very long crossing and not enough choices other than to get a cabin (at a fairly high cost for a day crossing) if you want somewhere comfortable! Outbound journey left about 45 late but seemed to make up time, inbound was reasonably on time , but experienced long delays in unloading once in port. Not a lot to do onboard, unless you want to watch a movie for a couple of hours.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip from Holland to UK"

Overall good, however it should be a nicer dog relief area with grass etc.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Clara Matilda who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hello Stena"

Wonderful trip
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena line"

Excellent service
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Pawel who travelled with Stena Line on Stena Britannica
Read More Read Less
"The cabin room was not cleaned"

Very disappointed this time. I went in the cabin the bed was not tidy all messed up also the toilet was dirty.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Fatina who travelled with Stena Line on Stena Britannica
Read More Read Less
"Convenient and Comfortable trip"

We have travelled with Stena before on this route and again found it convenient and comfortable. The only issue we had was prior our trip when we were unable make a simple alteration to our booking online as described on the website. This led to a couple of weeks of uncertainty as to whether we would be able to travel as we were unable to speak to anyone directly.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Superb "

It was a pleasure again. All good as always. Thank You for your service and see you soon again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Hanna who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good experience"

Well organised, my daughter was over the moon. Thank you
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Daniel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Children"

On the first trip out everything was great, but on the return there were a few issues. The toilets were not kept as clean, despite being asked not to sleep on the sofas and benches people still did, staff were non smiling in the cafeteria and the restaurant was closed! We had booked the lounge which I believe is not available to children under 8 but we had a child in there who was screaming and yet no staff member said anything!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by William who travelled with Stena Line on Stena Britannica
Read More Read Less
"Brilliant crossing "

We travelled from Harwich to Holland (and returned) as a party of seven. The efficiency of the whole operation was apparent and we thoroughly enjoyed this part of our journey. We will definitely do it again. We booked cabins to enjoy some quiet time and additional comfort when we were not exploring the boat or enjoying a meal or a game of cards. The only complaint was the walls etc of the cabin etc were pretty grim. Possibly bodily fluids or spilt found/drink unfortunately detracted from the enjoyment of the cabin in our return journey. The linen was perfectly clean but it’s a shame they seem to neglect the overall space.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by ME who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great "

Outbound journey was great, cabins are much nicer than I’d expected. Return journey the cinema was brill, food was great and fairly priced - loved the family meal deal. Just frustrating at the end of the journey when it took a long time to dock and get off the ship. With a 3 hour drive ahead this was not welcome.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to hook of Holland and back to Harwich "

The whole trip was fantastic, food was great, lots of things to kids and adults and lots of sitting places. One I would suggest is maybe stock more games in the shops like playing cards incase travellers forget their own and can purchase on the Ferry. The entertainment was also good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Apauling"

Ship could be doing with a full over hall
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Marie Louise who travelled with Stena Line on Stena Britannica
Read More Read Less
"If you reschedule, do so well in advance!"

Wasn't overly pleased to have been given such a small bunkbed cabin for me, my wife and 7 month old child. I had to reschedule my return trip 2 and a half weeks before the departure date so I was surprised that we were left with no choice but to select a bunked cabin for three of us. I might be wrong but I'm sure they must have had bigger rooms available at the time
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Lewis who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good trip, very smooth"

I enjoyed my trip from The Hook Of Holland to Harwich. The negatives were the directions on the website sent me to the freight departure area so I had to get out of there and find the car port. I also could not remember what deck my car was on, perhaps being able to take a ticket from the deck would be a good idea. Food was good but basic, plenty of seating. Very smooth
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kenneth who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great facilities "

Crossing to and from the Hook of Holland. We had a cabin which was really good. Only criticism was on the return journey there was a delay on disembarkation yet no explanation was given so people knew what was happening.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fan super tactic "

What a wonderful experience from your cabin to having a meal and a relaxing drink
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holland trip"

Great service though out the trip
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alan who travelled with Stena Line on Stena Britannica
Read More Read Less
"General "

Generally excellent, would have been nice to have some free WiFi. This could be limited to a certain amount of data. But handy for doing planning while onboard
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Antony who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip over"

Really had a good trip over. Had a great cabin. Watched a movie with my son in the cinema. All was very good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alex who travelled with Stena Line on Stena Britannica
Read More Read Less
" Holiday trip "

Very good Lovely Cabin and boat facilities
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ann who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great journey"

Everything ok, as usually 🙂
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Radoslaw who travelled with Stena Line on Stena Britannica
Read More Read Less
"Poor customer service "

This company are quite unhelpful. Phone number doesn’t work, can’t speak to an actual person the number just dies. When you try to manage your booking online it always says error which is infuriating. So when I finally got round to adjusting my journeys they cancelled my outward cabin and then gave me two single cabins coming home which is bizarre! Lucky for us stenaline on board we’re very helpful and I will always be booking directly through them for future bookings.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Darcy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great Journey"

We had a really comfortable journey, on time. Cabin's were as advertised and comfortable for an overnight journey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Marek who travelled with Stena Line on Stena Britannica
Read More Read Less
"Too noisy and screeny"

Everything is nice, except that there are screens everywhere you look,and you hear speakers during all the trip. Even in your cabin you must hear audio advertisement for the shops and restaurants...
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Francois who travelled with Stena Line on Stena Britannica
Read More Read Less
"Not again in a while"

Service has worsen compared to the last year. Nice we were allowed earlier to get on board but it was late, we were kicked out of the cabin 45 minutes before arrival. Spent over an hour on deck waiting to leave the ferry inhaling carbon dioxide. Then another hour or more waiting to go through border check in. Generally quite dissapointing experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Barbara who travelled with Stena Line on Stena Britannica
Read More Read Less
"Vacation in the UK"

Very good and convenient
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Johan who travelled with Stena Line on Stena Britannica
Read More Read Less
"slow exit from ship"

Announcing that you could return to your car, I waited till the the end of the line before going down to my car. From entering my car, to finally going through the passport control took me 1hour 20 mins. This was far too long! Coffee machine in Barista lounge was out of action for all of the crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very relaxed trip"

The ferry was very clean and comfortable. There was plenty of space and it was a very relaxed journey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alec who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good Trip"

Good trip both ways arriving on time. Cabin is essential for travelling with children just so they have a space to move around. Meals are reasonable 30EURO for 2 adults and 2 kids meals. Times for meals are restricted so you should check when they are serving with the restaurant staff when you get on the ship. Quick departure off the ship.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Delicieus Fish and Chips"

cosy rooms
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rahim who travelled with Stena Line on Stena Britannica
Read More Read Less
"Travelling with Stena Line "

Good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Piotr who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line Harwich to Hook Of Holland"

Excellent experience. Cabins clean and spacious. Comfortable beds. Boarding with car was well organised and not stressfull. A really great and relaxing start of the holiday.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Return from Europe "

Nice, pleasant journey
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Maciej who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good crossing "

First time using this route, easy booking and reasonably priced. Quick and easy boarding, smooth crossing - no problems!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Harwich"

Staff were friendly, cabin was clean. Gluten free options weren't great. TV's mostly just had sport.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Daytime crossing August 22"

Everything ran smoothly. The ferry was comfortable and not too crowded. We will use this service again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Susan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry experience"

Ferry experience
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Hans who travelled with Stena Line on Stena Britannica
Read More Read Less
"A bit shocked"

After my first booked vehicle broke down I had to change vehicles from a big van to a suv which obviously is smaller. I booked with flexi in case something goes wrong. Knowing this I made the phone call quite relaxed until the lady on the phone told me I have to pay 140 quid because car space is more expensive.......... I was shocked because I thought smaller vehicle not a problem just swap registration and that's it. I was very disappointed about that but other than that as always an enjoyable journey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Marcel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great ferry "

Pretty good ferry really
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"is what it is, but terrible customer service and awful motor boarding and unboarding organisation (u"

it took us nearly 2 hours of queuing top board the ship at uk, and over 1 hour to get through customs when we got back to the uk. In holland it was less than 15 minutes for both. we booked a cabin on the way back as i have 3 small children, and the booking company didn't pass the information on to the ferry. I paid for the room but when on board the ferry they told me the booking company hadn't passed this on, apparently a common occurrence. and they wouldn't give me a room unless i had again. the customer server (supervisor called vicki) was atrocious, rude, and basically told me it was my problem to deal with. from a multi million pound company to a small hard working guy taking his kids on holiday i find this awful behaviour.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Matthew willis who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hoek van holland harwich "

Bar on deck and coffee bar were excellent Getting food for dinner was not possible due to very large row and no movement in row. Waiting time more than an hour
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hoek van holland - harwich "

Too long que for dinner. You had to wait more than an hour due to closure from 4 to 5 pm. Coffee bar and bar were fine.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry"

A long boring trip with very little to do on board other than spend money but even the shopping is limited. From sitting in the van to getting through our new border controls took 55 minutes in UK a breeze of under 5 minutes in Holland, with a 4 hour drive ahead of us that was an unacceptable welcome home, illegal immigrants treated better! Boat was clean and presentable in a ferry type way, but not much improved since the 70’s over all.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amazing, comfortable "

My dog stayed with us in cabin. Super
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Aneta who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice crossing"

We liked the comfort of the ship, personnel was great and punctuality was good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Marcellus who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good"

Having a cabin was perfect to have a sleep during the crossing. Food was much better than I thought it would be. Cinema was brilliant. Very impressed with the ship. Will be using again next time I go towards the Netherlands.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Liam who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great experience"

Such a pleasant trip!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Daniel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook Of Holland to Harwich"

Excellent - best way to travel between UK and mainland Europe
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Highly recommend. "

Lovely ship. Avoid Dover Calais disaster.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Philip who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice staff , rubbish food"

nice staff rubbish food
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kurtis who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight ferry Harwich Holland "

Ship clean, spacious, staff excellent. Not happy with long wait to check in, then at passport control, then, after all that, queue to get on board.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Helmut who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight Ferry Harwich to Hook of Holland"

Having grown tired of the nightmare that Dover Calais crossings have become, this year we decide to go overnight between HArwich and Hook of Holland. The crossing is more expensive but we saved on the cost of two hotel stays to break the journey so it worked out about even costwise. We enjoyed a clean compact cabin with ensuite and the crossing took hours of the driving time, definately recommended.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rowland who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry is the best"

In this age of flight anxiety and blocked ports to Calais, a gentle and relaxing trip can be had from Harwich if travelling to or through Europe. For us it was a perfect route to the German Baltic coast, affording us a good night's sleep on the overnight ferry, before the long drives either side of the channel. Check in was swift, the cabin spacious enough for 2 with good shower and toilet facilities. Highly recommended for a lazy trip abroad with none of the fuss.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Napoleon who travelled with Stena Line on Stena Britannica
Read More Read Less
"So easy"

Strength on strength off no problem.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ian Craig who travelled with Stena Line on Stena Britannica
Read More Read Less
"A decent crossing with great staff"

As you would expect really, we had just the bunk rooms, I have to say the mattress was more comfortable in some of the expensive hotels we stayed in. Direct Ferries have got it right
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Martin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Outstanding value & service"

We decided for the first time to drive catch to Holland to see family due to disruption at airports etc the cost was only a small amount more than flying but I had the convenience of having the car with me so no bag drops ,baggage belts or losses. I will be doing this again in the future the trip was faultless easy check in great ship lovely cabin and the only regret I have is that I had not done this before.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bryan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great value for money, but the road system getting away from the port is compromised by blocking acc"

I drove from Switzerland without a hitch in 11 hours , but getting from Harwich to the A1 took 8 hours due to blocking of roads accessing the main routes to Cambridge, Peterbourough and Newark
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Wonderful"

I really enjoyed the ferry very friendly staff One thing I found the area to let dogs out rather small but for the rest a great experience will be using you instead of the plane in future
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Julia who travelled with Stena Line on Stena Britannica
Read More Read Less
"delay"

I would have liked to know why we had delay before leaving Hoek of Holland .. Also no vegetarian meal available except for a veggie burger in a white bun. That is not realy a meal for me. It would have been nice to explain why we arrived 30 min late!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by George who travelled with Stena Line on Stena Britannica
Read More Read Less
"Adequate "

It’s what it is, a ferry to get from a to b . Captain’s announcement inaudible both going and returning. One very rude member of staff.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Cleanliness"

Everything was dusty and the toilet wasn’t cleaned at all.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Plain sailing"

Our both legs of our journey the the boat was good and clean, catered for our very little needs and was punctual. The experience was marred by the very prolonged passport checking at\ both ends. The journey is 7 hours and all the personal checks could be made on board very easily with border control officers from either end . It is a shame that your excellent service is marred by an inefficient cortil lservice.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Arthur who travelled with Stena Line on Stena Britannica
Read More Read Less
"Happy"

Read a book as wifi didn’t work. Comfortable seats. Nice crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Helen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena experience"

A really enjoyable experience! Especially in view of what's happening at the airports nowdays. No delays, no cancelled crossing, no lost luggage and free movement in board. The food was good and the cabin clean and comfortable. Sincerely recommended!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Eliza who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great journey "

After only ever having done Holyhead-Dublin, this was new ground for me. Clean ship, great staff and calm waters made it a pleasure.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Simon who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great Service"

Great service from Harwich to Hook of Holland return.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great"

Stena line was a great experience with very happy staff who love there job
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Dave who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recommend "

Recommend only downside food expensive and not very nice
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Derek who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amazing staff and the right sort of transport to travel"

Amazing staff and the right sort of transport to travel with. I am amazed how they manage it, but I can easily give 10 out of 10 to their service they provided.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Helal Ahmad who travelled with Stena Line on Stena Britannica
Read More Read Less
"No Wifi..."

The ship was ok. Staff very friendly. I was annoyed though that on a 6 hour trip we coukd not connect to wifi in the lounge. I am american without provider in UK and will not go bankrupt on roaming charges. I needed wifi as I was on assignment and needed to send in photographs. If I had known that wifi was not available I woukd have sent in my work before boarding.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Catherine who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic flexi service"

The customer service team were brilliant, literally client have been more helpful
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Amy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Our trip to the Netherlands "

Absolutely fabulous, really happy journey with our family by
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Roger Stuart who travelled with Stena Line on Stena Britannica
Read More Read Less
"Family on holiday 2022"

Comfortable cabin, good food, immaculate,great staff so polite spot on time
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Roger Stuart who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth crossing "

Another smooth crossing on a clean ship . Can’t fault the service , travelling regular for work .
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kerstin who travelled with Stena Line on Stena Britannica
Read More Read Less
"A very good crossing with very good service."

My wife and I enjoyed a very good crossing from Hook of Holland to Harwich and return. The cabin facilities were very good, the facilities onboard were very good and the service was very good. We would definitely repeat the crossing again given the opportunity.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Two different experiences"

Went too and from the Netherlands on the same boat for a holiday postponed by 2 years. Going out on the full night boat we had a satisfactory cabin and complementary dinner. Very little choice. No glasses in cabin.. " due to covid" ... Very unhelpful staff member at customer care. Asked about breakfast details.. " don't know" .. could have explained details were on a card in the cabin! Instead thought he was being funny. Very rude. On the day boat back. Had Captain s cabin, fantastic... Including lots of glasses! Also much better meal for a 6 euro upgrade in the waiter serviced restaurant.. with wonderful staff who couldn't do enough to be helpful. Less learnt. Maybe the dayboat is better.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Maryke Turvey who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to the Hook and return. "

Nice cabins. Food ok. Boarding and departure good, although nobody on deck when we boarded and so we had to switch sides of the deck as no lashings available on starboard side. Surprised at the need for Uk side passport checks for Brits.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review of the crossing from Harwich to Hook of Holland and return"

Very pleasant crossing with Stena Hollandica
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gabriele Lendor who travelled with Stena Line on Stena Britannica
Read More Read Less
"very pleased"

very please, with the recent trip, Cabins are great clean bathroom
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Katalin Zsuzsanna who travelled with Stena Line on Stena Britannica
Read More Read Less
"Superb service"

Cannot compliment Stena Line enough. Our return trip to the Netherlands with them went very smoothly. The cabin was spotless, the ship clean and well organised, the staff helpful and friendly.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amazing service and enjoyed "

5 stars
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Aram who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great Service"

My family and I are very pleased with the service provided by Stena and we would recommend
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mitchell who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena line"

Having booked very late because of the problems with P & O. We found the service acceptable. The only problem we had was one member of staff was very rude to my partner. Spoke to him in a very brusk way.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Linda who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxed travel"

Friendly staff, clean cabin. Highly recommended.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Satisfied with everything!"

All our journey was very good, staff were very friendly and helpful. The cabin was clean and fresh. Would definitely comeback again!!!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tatyana who travelled with Stena Line on Stena Britannica
Read More Read Less
"Brilliant experience!"

Brilliant and effortless experience, would highly recommend!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very helpful staff"

The staff have really raised their game over the past couple of years. They are hugely friendly and helpful, making it a pleasure to travel
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Keith who travelled with Stena Line on Stena Britannica
Read More Read Less
"Another enjoyable trip."

From Hoek van Holland to Harwich aboard Stena Britania. The crew are pleasant and very willing to answer questions or help and give the impression they enjoy their work.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry review "

This survey form has no questions
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Graham Bennett who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich-Hook-Harwich withStena"

Enjoyed both crossings on the two ships. Staff friendly and competent.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Colin Smith who travelled with Stena Line on Stena Britannica
Read More Read Less
"Bad experience "

We had to wait to get to the immigration 4 hours.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good trip except boarder control"

All facilities at the ship were satisfactory, but waiting at passport control makes you think to avoid any sort of travel abroad. Almost 3 hours wait with children screaming for toilet and food is not worth a few days holiday. Once all trucks were cleared, it was was our turn. This is the result of bexit, but no talks about it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent company "

Was one of my best experiences with a ferry company, cabins was clean and very comfortable would recommend to anyone.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxing way to do the crossword "

I would always choose this way of crossing if the price makes it doable. It’s relaxing, gives us basically another day in England and gives us an early start and an earlier time to reach home in Germany. The staff are always friendly, the cabins clean snd the water hot - everything we need!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nicky who travelled with Stena Line on Stena Britannica
Read More Read Less
"Early Feb transit from Harwich to Hoek van Holland"

Clean, punctual, friendly staff. Ideal. Could get healthier food for dining. Overall excellent.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kevin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Availability of Information"

Covid restrictions and changes were happening quickly. I think Direct Ferries or Stena Line could have sent out far more pertinent info before sailing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Keith who travelled with Stena Line on Stena Britannica
Read More Read Less
"Just as it should be"

Everything went smoothly. It was a usual good trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Miklos who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxing"

Coming from the Netherlands I prefer going with Stena Line from Hook of Holland to England above using the shorter sea crossing from Calais. This is more relaxing, because less driving time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mark who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth and easy booking and crossing"

Really simple to book, although not offered a dog kennel on Direct Ferries booking page. Thankfully checked before travel and was able to add with Stenaline themselves. Check in process was straight forward. Some facilities were not available on the crossing due to staff shortages but I went straight to my cabin anyway. Comfortable cabin and able to check on dog via the TV channel. The wake up call is a nice touch but a little early if you do not intend to use the restaurant.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michelle who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good"

We arrived at the Hook after travelling from the south of France, via Lille. It was very convenient. Staff at the Hook were helpful and efficient, especially the lady at the ticket desk who helped me disentangle the complications of PCR test. Staff on board were efficient and helpful. The ship is super clean and runs like clockwork, apart from the cabin door key which I had to keep on. getting recharged. We've decided that in future we will travel by this route, as well as try it as foot passengers. Although our dog could have had a kennel, we decided to leave her with our cat in the car, especially as wearing a muzzle for the first time might have been too overwhelming after such a long journey and being left alone all night. All in all, a good experience. Thank you.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry to the Netherlands "

We were very impressed with the service provided by Stena Line on our recent crossing to the Netherlands. All of the crew and port staff were very friendly and helpful..
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smelly toilets"

The ladies toilets next to the guest service desk smelt disgusting. The cabin toilet also smelt but not as bad. Very disappointing
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Always nice "

Always a pleasant voyage
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Dawn who travelled with Stena Line on Stena Britannica
Read More Read Less
"A great way to travel to Holland "

Just returned from a few days visiting our daughter in Holland Took the Stena Line ferry from Harwich to Hook of Holland and returned Boarding was no problem at all and the facilities on board were fantastic. We booked a room which had an outside view and the 8 hr journey went by really quick Slight delay when entering Netherlands Border control but only because of the heighten Covid checks If you are looking for a relaxing trip to Holland this is the best way
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good "

Very good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mihalache who travelled with Stena Line on Stena Britannica
Read More Read Less
"Terrible Communication"

Having spent a busy Christmas with my family in Belgium we were looking forward to having a couple of cabins for myself and my partner and my mum and step-dad to use on the return journey. We made the amendment 2 days before we travelled much like we had done on our outbound journey but when we checked in we found that there was no cabin details on the tickets we were given at the drive-through check-in booth. When we got onto the ship we went to the customer service desk to try and sort out the issue and they were extremely unhelpful from the very start. It turns out that the issue however was more with direct ferry as they had not communicated our amendments to StenaLine and because of this Stena refused to do anything about it. They basically told us that because it was through direct ferries they were not willing to do anything about the issue. What is the point of selling tickets through a 3rd party if they are not going to deal adequately with any issues that arise. I only took the ferry because we could not take the Eurotunnel and I can assure you that we will not be doing so again once the French borders reopen to allow us to transit across France to Belgium.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Jeffrey who travelled with Stena Line on Stena Britannica
Read More Read Less
"Lovely trip to UK"

Stena offers an efficient service on ground, and an excellent experience on-board. Travelling from Belgium to Midland, this is the best possibility available on the market, a real value. I'll definitely come back
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steve who travelled with Stena Line on Stena Britannica
Read More Read Less
"experience - Hook of Holland -Harwich and back. "

Hello. In total, trip, in both ways, was great, but - there are a few recommendations. 1. Good idea could be sms, or Email - for fast PCR test places, with work times, near HoH port. we drove from Denmark, and something vent wrong with system, and we couldn't get answers in out emails. so it was really stressful moment, but stena line customer service in port help us with address, so we also visited Rotterdam =) and one off test centers. 2. Easier overview, what papers need to be filled up, for trip NL-UK and UK-NL, maybe PDF with chance to download it, print and you are ready to go. 3. on the way back: we left ship 08:03, from port we get out 09:40. we could see, there was 2 new persons, what get training or we can call it teaching, there was a lot of people, who missed business meetings and get very stressed. Maybe one more window, or 2 windows, could help, to get flow faster, there was several persons, who helped with car flow in rows, so they could still send enough cars to persons, who learning, and enaugh to the other control point. Utherwise it was great. we definitely will use it again. P.s. We still hope, that i future there will be (once promist) again ship from DK (or Germany) to UK, it would be MUCH MUCH easier. otherwise we need to drive more than 7 hours without stops, so in the end it is abou 8:30 - 9:00 hours.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Janis who travelled with Stena Line on Stena Britannica
Read More Read Less
"Poor COVID protocols"

After paying over £170.00 for COVID testing and having to produce: all necessary paperwork, to quarantine on return to uk, pay for a day cabin to help isolate on board, we were told to exit our cabin a congregate in a busy public area prior to disembarkation for 30 mins. Poor protocols and attitude towards the pandemic. Consequently, don’t plan to travel this way again soon and will seek others options. Will also encourage friends and family to seek alternatives too. Extremely disappointed.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great!"

Easy check in, great 4 berth cabin, clean and comfortable. Staff at breakfast very friendly! All in all a great journey. Would definitely use the service again!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Manuel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great and good service stena line "

I’m really happy with Coustomer service stena line and also the ship is nice and clean I give top 5 star.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Behzad who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth trip even in COVID period "

Trip was smooth. No any inconvenience. Ferry landed in time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Miki who travelled with Stena Line on Stena Britannica
Read More Read Less
"Customs ,and cancelling "

Not your fault,but no help at port .
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Graham who travelled with Stena Line on Stena Britannica
Read More Read Less
"Perfect trip"

Amazing. Left on time. Staff were friendly and smiley. Football pitch was great they allowed us to borrow a ball for a deposit. Only issue was there was a bit hole in the roof of the net... Made us very cautious. But it was still fun. Highly recommend
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Emily who travelled with Stena Line on Stena Britannica
Read More Read Less
"16/17 Hook - Harwich crossing"

All good.. except the pastries left out overnight.. when asking about croissants - told you had to pay extra..
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good service "

Good service
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Efficient and comfortable "

Just what I needed after 12 hours of driving - clean, comfortable cabin.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Harwich Crossing"

Really pleased with the service. The ship was punctual with fast and slick embarking and disembarking both directions. The boats are obviously well managed and there are good, clean facilities on board
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mike who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight voyage across the channel 😀"

The Gates open 3 hours before departure giving you plenty of time to board the ship and get settled in We had a lovely Evening meal in the restaurant and then relaxed in some of there really comfortable seats We could have gone to the cinema or one of the bars but it was blowing a gale we knew it was going to be a rough night 😂🙈 The inside Cabin we booked was nice and Snug 👍 It had a nice bathroom with a shower There was a tv on the wall and bunk beds, Im 6ft 5 and i went on the top bunk It was really comfortable and was enough room without feeling cramped Slept like a log thank God 😂 At 5.30am is the cheeping of birds and they announce breakfast is being served You can have as much as you want full English or whatever for 15 pounds Great start to the day 😀 At 6.30am we left the ship refreshed considering it was a really rough crossing we were feeling really good Will definitely do this again 😃 👍
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gabriele who travelled with Stena Line on Stena Britannica
Read More Read Less
"Covid 19"

Even though the trip from Holland there was no problems with mask or the vaccine paperwork.. I was fully jabbed and also did pcr test in uk on the second day. I took a negitive test for uk Gov before setting off for Holland. Once at the port I told the lady I was vaccinated and except with a work permit I work in Germany also did not stop in Holland. I was sent to the van in the car park and payed 65 british pounds for a test I knew would be negitive. I resent paying this money and feel conned..the uk Goverment was supposed to make the price of travel cheaper.. If it was stena policy to have a pcr test it should have been cheaper and in the price of the ticket. Not a happy bunny. My sailing experience however was a good one.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael charnock who travelled with Stena Line on Stena Britannica
Read More Read Less
"Truncated trip"

Corona has already changed our lives however the Stena trip was a highlight before hitting the stormy waters again. Stayed in the fresh air and enjoyed the glorious view from the After Deck. Stay safe stay home support the NHS!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Efficient service "

Loading and was smooth and on point. Facilities on board was sufficiently helpful. Pint of lager is a bit on the high side though. Will definitely recommend to anyone.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland -Harwich return"

My first time on the Stena Line ferries. The staff were very friendly. There is a huge amount of space in the vehicle hold, and it was very clean. The restaurants were well equipped and served a good selection of meals. The rooms were spotless, and very modern. Sailing: I travelled on a very windy night and the ship was rolling a bit, but not anywhere near how I thought it would. It was still comfortable to lie down and watch tv.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Charles who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice journey "

Everything was on time. Nice and clean cabin. The only disadvantages were wifi which is available for free for 20mins, offered very slow Internet. Also would be useful if doors (at least in family cabins) could have a lock/blockade not reachable by a little child. Good experience!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Disgusted "

Harwich hook of Holland 23rd March 2020, I am disgusted with the way I've been treated by your company, I have been trying to amend or cancel my booking I have emailed customer services 3 times, (direct ferries) but have not had any response from you, our government advise is not to travel, borders across Europe are closed, yet you are oblivious to to my plight, it is a sad state of affairs when you as a ferry booking service through no fault of my own does not care for your customers but only your profits, I will not be booking through your company ever again, it's completely unfair disgraceful and disgusting way I've been treated, disdainfully yours, Mike
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip"

Stena ferry from Hook of Holland to Harwich one way trip: you walk in and it’s so easy, lovely staff, genuine smiles, so easy to check in and stay on board, very lovely, I had a cabin which was great and had bathroom and shower, free to roam the ship, you don’t need to think, it’s all set out for you, nice bar, lovely food, not expensive at all.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nicolas Theato who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great, friendly service on board"

Hook of Holland to Harwich Lovely staff both on the Dutch side and onboard. Punctual, heaps of seats (it was the low season), several hand disinfectant dispensers onboard in light of everyone freaking out about The Virus. If you're taking the train direct to London, might be worth booking direct with Stena Line as they offer a Sail&Rail ticket which Direct Ferries, who I booked with, doesn't (I don't think it does anyway) and means you can jump on any train, not just the cheapo £11 advance ticket trains, and it's about the same price as buying the tickets separately. With Direct Ferries, I'm confused as to why the price was £35 and yet suddenly jumped to £38 once paid with no notification of a booking fee and no breakdown of price. Next time, I'll just book direct with Stena Line.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"ship ok, better than starting and landing points"

Everything to do with the ship was fine. Harwich facilities onshore were appalling, everything shut, no coffee etc Arrival in Hoek spoilt by the appalling information on getting in to Rotterdam. Perhaps the ship might sell tickets to the city, so that disembarking passengers had some guidance.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"The best Way to travel!"

Way less stressful than an airport. Comfy bed, slept really well, would definitely use again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfy and efficient "

We had wonderful return overnight crossings on Stena to Hook of Holland. Comfy clean cabins, helpful wake up calls, easy check in and all ran ahead of time. Can't fault it!!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Lorna Cousins who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great short trip to Holland and Germany"

We only needed a good night crossing, clean quiet and well equipped cabin, punctual sailing and friendly staff. All very good and we arrived relaxed after easy embarkation and disembarkation. Cannot comment on catering and general facilities since we were not bothered. Easy journey, great!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"very satisfied "

excellent and good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Abdi who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent experience on the whole"

This was an excellent crossing on a superb ferry - very steady comfortable and far superior to most other ferries that I have used. Staff were most helpful and a credit to Stena. The facilities were excellent, clean toilets/washrooms and excellent dining services. Embarkation and disembarkation were efficient, fast and orderly. My only complaint is about the food and catering. In itself it was good, food hot, and excellent service - but it was bland, and seemed as though it was fresh from the can or microwave. Not the best value for money. A small cup of coffee at €2.90 and a 'normal' cup at €3.90 was ridiculously overpriced for what I got. Shame, really, as beer or cider was comparatively much cheaper - not good for drivers?
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Chris who travelled with Stena Line on Stena Britannica
Read More Read Less
"nice safe crossing"

found the ferry very comfortable and good value wifi meant i could basically stream films the whole journey on both trips. staff all very polite and helpful, and all facilities very clean and tidy. Had a curry on the way out which was nice. Only complaint was the cost of bottled drinks in the cafeteria 4.30 euros for a bottle of ice tea and no tap water available a shame to take advantage of a captive audience especially if there is family of five.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"A first trip on the Hook of Holland to Harwich ferry"

We decided to try the routing from Hook of Holland to Harwich for the first time and overall, it was a real pleasure and we also returned to Europe on the same route. We booked the flexible ticket which included access to the Stena lounge as we needed to be able to change the dates if we had to. The lounge was full but the passenger section of the boat was almost empty. We only stayed a short while in the lounge as the facilities were better in the main part of the boat. It would also be more pleasant if mobile phones could be banned from the lounge as there were some very disturbing moments in there. On our return trip, many of the items shown in the self-service restaurant were not available, which was rather disappointing. However, we would probably use this route again, but we would not pay extra for the lounge.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Frederick who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to Hoek van Holland"

Another enjoyable and relaxing trip overnight to the Netherlands. The Staff were friendly and helpful, especially when fixing a cabin problem. We highly recommend this way of starting your holiday.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jane who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line were excellent "

Cabin very comfortable in every way. Good service and smooth crossing. Much better than flying!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Catastrophe"

We even didn't get to the boat. When we arrive in a port 1 hour before the departure, a ramp was down. We came back 20 minutes before and the ramp was still down. When I ran in their office some ladies told me they were waiting for us to get in and that the ramp was down but it wasn't. We checked it. Twice. Then they told us that we were late although we came 20 minutes earlier. They said we were 6 minutes late (?!) and that they can't get us in. But there were no cars in the port not before us or after us as well so I'm convinced they weren't even there where they supposed to be. We lost 100 euros in total for the card and 50 more euros because we had to drive to Calais to catch a ferry to England. Terrible service all together. At least in Hook of Holland Harbour.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Filip who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very easy"

Drove to Leiden from the UK, took the Ferry. Night crossing on the way out with a cabin and mid-day crossing back a few days later. Both were very good. Clean comfortable cabin, plenty of places to relax and eat. Friendly and courteous crew
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
Read More Read Less
"High recommend "

Lovely time with family.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert Mariusz who travelled with Stena Line on Stena Britannica
Read More Read Less
"Journey home from Netherlands "

First booking cancelled adding extra day and expense to holiday Next day sailed cold cabin no tea or coffee there in Lunch on board. Really awful chicken tikka and rice unable to eat or digest. Very sick after first spoonful
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Judie Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice overall experience"

There is a lot of entertainment on the ship, time flies nicely as there are facilities to do your own stuff (watch stuff on your own device, listen to music, read a book, enjoy the view) but also there is a cinema, casino, restaurants and bars, etc. Food-wise I did not see much choice for vegans so on my way back I brought my own food. Toilets were overall clean however the restaurant and bars area was not that clean and tidy at some point late in the journey. I would strongly recommend considering a quiet area that is indeed quiet. There were babies, kids, and adults on a few drinks everywhere so peace and quiet would have been possible in a private cabin only I believe.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Pavlina who travelled with Stena Line on Stena Britannica
Read More Read Less
"Not what though it would be "

My return ferry was cancelled by ferry operator due to maintenance repairs etc... I was offered a new ferry tickets next available ferry. And for our troubles we were told we will get a Upgraded cabin. Instead of 2 berth we have been promised 3 berth family cabin. Well... to our surprise a 3 berth was exactly the same as 2 berth cabin!!! Unless we were given a wrong one... 🤷🏻‍♂️ We have had a meal on the ferry also and it wasn’t great for what they charge. Overall average experience...
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Marcin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth and efficient"

Very impressed. Cabin comfortable clean and spacious. Staff extremely friendly helpful and cheerful. Crossing smooth. Boarding and disembarking efficient and stress free
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Annie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recommended "

00% recommended
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Watch out for "Premium Parking" - it doesn't exist! "

Stena Line is great. Direct Ferries not so much! During my phone booking I was upsold "Premium Parking" which I was told would allow me on to the ship earlier and at the front, this is a lie. The service doesn't exist, its purely a first come first serve process at the port. I have already had a huge headache with the customer service team who in my opinion need some training in basic customer service, hugely disappointed. I won't be booking via Direct Ferries again, my advice is to either book directly with Stenaline or drive the extra miles to Calais.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Steven who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena trip to netherlands"

The best part of this trip was easy booking and the excellent price give by direct ferries
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jane who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight Ferry Harwich to Hook of Holland"

Didn't know what to expect of the cabins on the overnight ferry, but thought they would be very basic. Upon entering the cabin, we were very pleasantly surprised. 2 bunk beds of good size and very comfortable, there was also a fixed couch with side table, a dressing table area with mirror, telephone and tv. We had hoped for a toilet, but again, very happy to have a separate toilet, wash basin and shower of generous proportions. Also, it was extremely clean and even towels and shower gel were provided. The ferry itself was also very clean and well maintained, the staff are also very friendly and helpful. Our family would have no hesitation in travelling on the overnight ferry again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jacqueline Simpson who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxed way from the UK"

Overnight Ferry from Harwich to Hook van Holland is super convenient, travel while you sleep! Ship has all facilities needed, staff helpful. Better than the chaos of flying of you have a few spare hours
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steve who travelled with Stena Line on Stena Britannica
Read More Read Less
"Big Thank You to the housekeeping crew"

Use this crossing a couple of times a year and usually have nothing to remark on the service; it serves a purpose and everything works. This time, however, I’d like to give a big Thank You to the housekeeping crew who found my mobile phone and promptly handed it in so I could be reunited with it prior to disembarking at Harwich. Cannot thank them enough for their honesty and diligence.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anna who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth sailing "

I had a very smooth journey to England. My room was clean and all was in order. Great amenities, prices were better than other ferries I've used. Some of the staff were quite ignorant and rude and the most were extremely friendly. Being told to be out of the room 90 minutes before docking was not very good seeing as I paid for the room. Struggled to find a seat so had to stand. Overall a great experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Scott who travelled with Stena Line on Stena Britannica
Read More Read Less
"hook of holland to harwich"

very comfortable crossing and very comfortable single cabin enabled me to get a good night's sleep. no hassles embarking and disembarking, very a-b.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sheldon who travelled with Stena Line on Stena Britannica
Read More Read Less
"11 and 16 December "

Could not fault the service both outward and return. Clean ship and attentive crew
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic experience "

Can’t fault the company, staff or ship. Everything was perfect. From timings to cleanliness. We had an inside cabin, it was spotless and spacious. Will definitely be using this crossing again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice boat, good service"

First time Hoek of Holland to Harwich. Comfortable quiet boat with designated quiet area. Self service is good. 6.5 hours is fine!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tony who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Holland "

Fantastic trip.coming across the Waters would reccomend Stena to anyone thats travelling via Ferry
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Shamsher who travelled with Stena Line on Stena Britannica
Read More Read Less
"A relaxing journey!"

Arrived at Harwich port, straight through passport control and on to Stena Line ferry. Quick & easy. Left car & went up to deck 9. This was as good as any cruise ship i have been on. Clean, comfortable, great staff, great food & relaxing!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Bitterballen on the high seas"

Not really a composer of reviews but why not. Its Sunday. I am not exactly a regular user of ferries, but have used the Harwich to NL service maybe 7 or 8 times over the last few years. Normally I fly budget, so my experiences on boats are really a comparison to this. Lets be honest, boats are slow. Saline is a pretty viscous solvent and fluid dynamics are a harsh mistress. Pushing a small floating metallic town through any liquid would take a while, especially if the aim is for everyone to survive the experience. A one hour flight to Amsterdam becomes a 7 hour investement. Are there advantages? There are. Let us consider them. You are probably reading this because you have a mortal fear of flying, or because (like me) you love you car. Possibly too much. You may also be thinking of moving copious amounts of stuff from one country to another. The good news is that fluid dynamics work in your favour here. Bouyancy in particular: your baggage is weightless on the high sea. Almost no extra fuel is burned by how much junk you bring. So your allowance is limited only by your imagination, the amount of stuff you have, plus the carrying capacity of your beloved vehicle. Usually I book a cabin because the relative cost is very small relative to the sanctuary they impart upon the weary traveller. The ability to finely control exposure to communal spaces and your fellow man is glorious. While having your own shower and porcelain express leaves you feeling like a royal, mastering your own climate with the air conditioning makes you truly feel like a God. Free WiFi is a bit bleh but at least its there. And free. I am a scientist, so too poor to use the paid internet so no comment on that. There is also something pretty humbing about driving your onto a boat alongside massive cargo trucks. Emasculating some might say, as your pride and joy becomes plankton in a sea of axels. Quite a fascinating glimpse into infrastructure, logistics and the real economy if you ask me. Sometimes I think customs is a pretty cool job, just snooping around shipping containers all day, looking at the weird stuff humans spend their money on. Not sure why, but I find ferry passengers are just chilled and nice to be around. I think most people stay pretty reasonable while their density stays below a certain threshold. Finally, I love how truckers have VIP status and basically get their own private deck. Presumably this is to minimize their exposure to civilians like me. A shame though, because I would not mind hanging out with them to be honest. They probably have nice stories or annecdotes about machines and life on the road. Reminiscing about fuel prices, epic traffic jams, their favourite junctions, etc. Especially I like seeing the massive Dutch guys and marvelling at their bigness. Honestly after living there for 9 years I never fully got used to how tall the Dutch can get. Apparently its their dairy consumption, but I find it hard to believe there is no genetic component. What I love most is that they are so chilled and laid back depsite their epic proportions. Sail Stena Line
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Scott who travelled with Stena Line on Stena Britannica
Read More Read Less
"All but"

The ferry crossing was very pleasant with perfect hosting by all staff,both directions. The “All but” comes from access to the terminal which is not Stena’s problem. My sat nav packed up near Dordrecht but no problem I thought, follow Road signs. You may not be aware but there are no signs for the Hook of Holland until you are almost upon it. I made it by the skin of my teeth and the goodwill of your staff at the other terminal in south who called ahead to say I was on my way. Big thank you to them.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook of Holland "

Never done this before but would highly recommend. Had cabin on overnight crossing and found a comfortable seat for return. Helpful and friendly staff. Great experience would definitely repeat, so much more relaxing than flying and I was able to take some much appreciated goodies to my son who lives in Amsterdam.?
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Whr are they reviewing the ship but not themselves"

Ship was great. Being sent to the wrong port, 45 mins away....not so great.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very Comfortable"

Cabin very comfortable!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent as usual"

I've done this trip so many times, night and day crossings, never any problems, staff always brilliant, never nor enjoyed a trip, I've done circa 15+ tips now!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Marc who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable trip"

This was the first time I have been on an overnight trip since 2004 and it was great to be back at sea again! The room was comfortable and provided sufficient facilities. As this was a work trip and I needed the down time to comply with my drivers hours I didn't take advantage of facilities like the cinema.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jonathan Lane who travelled with Stena Line on Stena Britannica
Read More Read Less
"rip off"

Everything is very expensive Headphones for watch the TV ? Euro 3.90 for a small coffee Bad Wifi better off going to Dunkirk
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Martin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review"

Excellent crossings to and from Hoek van Holland, especially on return with stormy seas giving the boat a run for its money. In fairness, these ferries just seem to plough through anything without spilling a drink. Cabin excellent. Crew excellent. Thank you
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Scott who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great ferry line."

Very pleasantly surprised. Overnight sleep in private cabin a good way to travel.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Brian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great service "

First time travelling by stena and it was a great experience, staff are fantastic and go above and beyond to assist you.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Joanne who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review"

Review
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nicholas who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to hook of Holland "

Pleasent journey. Friendly staff and good facilities.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Simon who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry to harwich"

Great , easy no hassles
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Herman who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable and smooth crossing "

Convenient, easy and comfortable. Would have been nice to have tea/coffee facilities in cabin without having to upgrade. Didn’t use restaurant or any other facilities .
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tracy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great crossing turns sour"

The trip overnight to the hook was great. Would get four and five star ratings. The trip back however not so good we set sail on time but docked back in Harwich an hour late due to engine technicalities, so the captain announced. This had an impact on my sleep time for work the next day having a two and three quarter hour drive home ment i didn't get home until 23.30 when i would have been home by 22:00. Facilities are, as always, great on board although i find them a little expensive.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hoek of Holland"

Great service All spotlessly clean
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Herman who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good option for Northern Europe"

Very easy to book, directions about where to go on arriving at the terminal on a dark wet night before check in non existent. Having said that everything else was very good. I was surprised how quiet the cabin was, no engine noise at all which is very different from my experience on some other routes. The cabin was comfortable so we had a good sleep before the long drive the other side of the channel. I'll probably use this again instead of eurotunnel.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Martin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review "

First off one bad thing is that I cancelled my booking not meaning to and then I rang up to cancel that and make sure I’m still booked on and the Person on the phone wasn’t bothered and said that I have to rebook the whole thing agen which worked out in my paying £50 more then my original price.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Benjamin who travelled with Stena Line on Stena Britannica
Read More Read Less
"My sailing."

Nice and quick loading when we arrived in Harwich. With it being out of season, lots of room and plenty of areas to sit. Nice smooth crossing both ways.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Philip who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip on Stena line"

Going out was very good no problem at all, coming back was a nightmare as we got to check in we were told I was not disabled as I did not have a wheelchair, so she switched our cabins and was very rude to us. When we went to cabin I could not get into shower or toilet, so down inflict to reception and the kind lady gave us our disabled cabin back but spoil the trip back.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Brenda who travelled with Stena Line on Stena Britannica
Read More Read Less
"Brilliant "

Had a very nice trip. Slept well. Eat well. Friendly and helpful staff. Will be using again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ryan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Dirty cinema"

My trip was ruined by the absolutely disgusting cinema seating. Having opted to kill an hour and a half with a movie we were shown to the cinema room and offered to find our preferred seats. Well, good grief, every seat looked like it was installed in the early 90's and never cleaned since, I honestly didn't want to sit in any of them, the arms were black and the seat pads covered in a multitude of different stains, I was appalled. This ruined an otherwise adequate journey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Micah who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip"

All the staff were very helpful and had a lovely meal.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Eifion who travelled with Stena Line on Stena Britannica
Read More Read Less
"Lovely clean ship"

We had good experiences both going out to Holland, and back. The Stenna Plus lounge is good, and Captain’s cabin also great. Food in the Metropolitan restaurant of a good quality, and lovely views.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Linda who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very impressed but please offer better food choices "

I had no idea what to expect, this being my first time on the ferry, but it was like being on a mini cruise ship. The cabin was clean and comfortable. Evening drinks were good. Breakfast is standard meat and dairy options. Please offer non-dairy choices. Please reduce your plastic consumption too. Jam can be in a bowl, no need for tiny individual packets.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Elaine who travelled with Stena Line on Stena Britannica
Read More Read Less
"Motorcycle Bliss"

Easy checking in, friendly crew, courteous staff and comfy cabins
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kev who travelled with Stena Line on Stena Britannica
Read More Read Less
"One of the better crossings "

Really Impressed on both the outward and return trips on different ships. Clean, plenty of activities (if you want} & excellent staff. Really comfortable & importantly for us: nice & quiet!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anthony who travelled with Stena Line on Stena Britannica
Read More Read Less
"Last sailing "

My last trip was very good and have no complaints, however I find the price of breakfast on the over night sailing very expensive €15,50 per person ,even for a buffet is a bit extreme .
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gerald who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stress free crossing."

Always been reliable, rooms always clean and comfortable. Staff are always excellent.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Alternative methods to go to uk"

Took the 2:15 boat out to UK and 3 days later the 23:00 back to Holland with inside cabin, super experience and the overnight sailing was perfect for a rest before driving to Hamburg. Great atmosphere on boat, staff very accomodating, cabin was perfect with TV and good shower and cleaner than most hotels I have stayed at. Had a meal on way to UK, chicken roast, no complaints. Would recommend if anyone is traveling to East England
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steve who travelled with Stena Line on Stena Britannica
Read More Read Less
"Easy trip"

Nice and easy booking, pleasant crossing
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Simon who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice ship"

Had a daytime cruise over. Apart from late departure/arrival everything was very good. Tasty food in cafeteria enough comfortable seats. Clean facilities. Staff extremely friendly and helpful
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anthony who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent ferry service"

Travelled from Harwich to Hooke of Holland return trip with our Camper and two bikes. Ferry was punctual, clean and comfortable. The staff were efficient and friendly. All in all a good experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great service onboard - shame about the car deck staff"

The journey as always is excellent with a great crew and great catering staff, with clean facilities throughout, and plenty to keep oneself occupied onboard. The only issue we encountered was upon exiting the ferry from the car deck. A member of staff took it upon himself to argue with me when I found myself (while driving off the ferry) stuck between a lorry that was maneuvering into my lane from the left and other cars in the lane to my right. He started shouting at me, and even commented that I have young child in my car. My wife and I found his behaviour highly offensive and made our onward journey (the beginning of our holiday) feel very stressful. He did not handle the situation well at all, and seemed to want to have a go at someone just because there was a traffic situation that occurred resulting in three lanes becoming congested (with me in the middle lane). As a result, I had to speak to his superior (second officer Shaun McQuade) who promised to file a report about the incident.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jason Payne who travelled with Stena Line on Stena Britannica
Read More Read Less
"pet-friendly service"

Having in the past had to leave my dog in the car in the bowels of the ship during a crossing (even a long night-time one), a traumatic experience indeed, I was very impressed by Stena's pet-friendly kennel rooms and deck area reserved for dogs. Owners can visit their pets at any time, take them out and let them do their business etc., or even spend the whole voyage with them (away from the ship restaurants and bars, of course). Quilts and water bowls are also provided. Thank you for this brilliant service for the dogs themselves.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Philippa who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to hook of Holland "

Lovely professional service . Pre booked meal for 4 service excellent food lovely . Crew excellent and extremely professional and helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip abroad"

We use overnight ferry to Holland. The cabin was great, clean and spacious enough. Thought the cost of food and drink a bit prohibitive. £15 for an all you can eat breakfast is probably not too bad in value but I wasn't going to pay £45 on breakfast especially as my daughter and I probably wouldn't have eaten that much. On the way back the crossing was delayed by an hour due to engine failure. It took a while to confirm what was going on as the captain had already said we were good to go at the correct departure time, but then nothing was said for a little while. However, we had booked into the private lounge and it was great in here with the free fruit and food, and drinks. The only thing was it was rather cold in there [several other passengers commented too about this].
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rebekah who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic experience"

From booking, to changing our booking to accommodate a different vehicle, to boarding, to sleeping, to playing basketball on the ferry, to having drinks on the ferry, and getting off the other side thoroughly refreshed and ready for our holiday, we could not fault any part of the experience with Stenna line. Definitely the best ever way to get from England to The Netherlands.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Donna who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena line Harwich to Hook of Holland"

Great facilities, comfortable family 5 berth cabin.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Scott who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent crossing(s)"

Travelled with Stena Line return from Harwich to Hook of Holland and it was a fantastic experience. We had an overnight crossing so booked a cabin for both journeys and the cabin was spacious, clean and very comfortable. The crossing itself was excellent, set off on time and arrived on time. Checking in was a pleasant experience and I personally felt assured by the security checks. Everything seemed to be done very efficiently. The food on board was also nicely done. All in all a brilliant way to travel and I would certainly book again and recommend. Thank you to all the crew and staff at Stena Line.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Lindsay who travelled with Stena Line on Stena Britannica
Read More Read Less
"Perfect - if it weren’t for the incredibly poor boarding process "

We were happy and relaxed when we checked out of our cabin at 7pm, a little bit less so at 8pm when we had squeezed our luggage and children past the inconsiderately parked cars after climbing down five flights of stairs, by 8.45pm after 45 minutes waiting in the stifling heat of a car deck all relaxation was gone and we were just miserable and angry
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Alexander Roland who travelled with Stena Line on Stena Britannica
Read More Read Less
"Could be better"

Unfortunately this experience did not live up to our expectations, when compared to other ferry-trips taken previously. The ferry was on schedule but nevertheless left more than half an hour late, yet no announcement was made by the captain. Our car was parked in, and so we had to reverse and turn around to get out, after all the others had left, as otherwise there was no space (This has never happened to us before and further added to the delay). Furthermore, during parking, the staff attending us was rude when we wanted to explain that our car was too tall to drive through. That was not really appreciated. The ferry itself had plenty of resting areas which was great, as well as a comfortable outdoor space. There was a lot of choice in the restaurant. Would not recommend booking the a la carte menu, as this restaurant seemed to serve almost the same as the other one but for a premium (of course, if you prefer to have your food served to you on a white table cloth with the view of the sea, then you should totally go for it). The overall experience, due to the slow start and end and lack of communications overall, has made us reconsider our return journey and we are more likely to choose a different crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Lina who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena overnight ferry Hook of Holland-Harwich"

The ferry is luxurious and it is a lot less stressful than having only 90 minutes on the Calais-Dover route. The ferry itself is beautifully equipped and the cabins perfect - basic, clean, comfortable, and with a good shower. The only thing I would say is that there isn't much time to sleep. The ferry journey is too short to get a good night. I was knackered the next morning and still had hours of driving to do (both ways).
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jacqueline who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holland-UK"

Trip was fine and easy.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mariette who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good crossings"

We travelled out overnight. The cabins were comfortable and clean, and we all slept well. Just one word of warning - if you have stiff legs, it's a bit difficult getting into the top bunk! The food in the evening was basic, but well prepared; and the breakfast was good. Neither meal was cheap, but we've been charged far more for worse. We returned on the day crossing. Since we had our seven year-old grandaughter with us we booked a day cabin. This was well worth the money, since it allowed us all to get some rest before the final drive home. If we repeat this trip we will definitely have a day cabin, since sitting in a crowded lounge for six or seven hours is not restful!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jim who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great relaxing way to travel overnight to Holland "

A brilliant way to travel to holland. Cabins were spotless and beds very comfortable. We had a window so had a beautiful view of the moonlit sea overnight.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip"

Worth paying for cabin, dinner and breakfast. Comfortable cabin, and great staff
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mary who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena line."

Easy check in at the port. very smooth crossing. Friendly staff. I think I will do this crossing more often than the Calais or Dunkerque crossing in future. Thanks Stena.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Food and wifi were disappointing"

I was unable to eat any of the meals onboard as a vegan. Even the chips - which are marked as vegetarian - are cooked in the same fryers as the fish - so not even vegetarian. I had a portion of plain rice. I would bring my own food next time. I purchased the "Surf One Way" - "Surf the whole way!" wifi. The journey from Harwich to Hook is longer than 7 hours, so the wifi access expired during the night crossing, and I had no wifi on arrival. Hardly the "whole way" - passengers clearly want to use it at the start and end of their journey. Disappointing. Be careful if your phone is automatically connecting to networks as the Maritime network is hideously expensive and we incurred costs of around £20 in the few seconds it took to turn off data services.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Everything great until we needed water! "

We were very happy and delighted with everything about our trip. Even a minor delay on the return crossing was swift and communicated well. 6 hours into the crossing we ran out of drinking water. We were told that you do not provide drinking water for a bottle refil. We could buy a bottle, book a cabin or get water from the toilets. This was from more than one member of of staff! I was under the impression under british law a liscensed premise must also provide drinking water. I do not feel refilling a bottle from a toilet hygenic. In addition to this the toilets were sensored taps that were warm?
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"trip to Europe"

Hello, all went well, ship is big. My daughter didn't have really place to play. Either tiny playground for smallest ones or digital games, but not big problem. I found quite flustrating to call all passengers near to stairs and then held us over an hour. We could easily stay in cabins as there are not enough spaces for sitting. Not sure if I use this service again. However, cabins were good and all there for 7hrs journey. Worth the money. Also on Netherlands side of boarding all went smooth, on English side very slow and looked disorganised.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Frantisek who travelled with Stena Line on Stena Britannica
Read More Read Less
"Een plezante vaart"

Een rustige overtocht met snelle in- en afscheping als voet passagier.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Caroline who travelled with Stena Line on Stena Britannica
Read More Read Less
"more than what expected"

everything was very nice, and very nice service
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by George who travelled with Stena Line on Stena Britannica
Read More Read Less
"Tour East Europe"

Excellent service and overall experience. Loved the cabin. Extra clean and comfortable.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Fabienne who travelled with Stena Line on Stena Britannica
Read More Read Less
"impressed"

Good, clean, modern ship and cabin. Quiet journey. No problems except the sudden loudness of the messages in the morning. I would have preferred to lower the volume of these.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"It was okay"

We found that there wasn't enough to keep our kids busy. There was a small cinema room showing 3 current movies during the crossing - a family ticket cost 25 euros per film. There was a small duty free shop, a very small play area for children - very little to do other than play a few basic games on wall mounted screens, a cafe where the food and drinks were overpriced (the kids meals weren't to bad at 4 euros), a cage on the deck outside for playing football / basketball only suitable for older kids, an arcade where everything needed euros and a children's entertainer for an hour. It really needed a softplay area where kids could run around and let off steam. The crossing does take a long time (7 hours) and with check-in, loading and unloading added on it took 9 hours in total. Next year we are thinking of taking the car via the Eurotunnel instead as it is cheaper and actually would mean a quicker journey to Hook of Holland for us.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gemma who travelled with Stena Line on Stena Britannica
Read More Read Less
"A la cart menu"

May seem petty but crusty bread and butter with a good quality soup like yours was, is a must 👍
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Service /Announcement in Polish "

Number of Polish-speaking customers deserve recognition
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michal who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great crossing!"

We had a great time on Stena Britannica. The facilities are good, catering was excellent, fantastic service and comfy beds. My son and I shared a clean and comfortable cabin and had a thoroughly enjoyable crossing. A great start to our holidays!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adrian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to Amstedam "

We have not been on a ferry for a number of years and decided to travel this route rather than fly. We enjoyed the voyage and the atmosphere on the ferry. We ate, we were able to sit and get up and stretch which is ideal as more difficult on the plane. Check in, luggage and passport were very quick as was embarking and disembarking. We enjoyed the time on board a great deal and will hopefully travel again in the future.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tracy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Not on time"

The cleaners kick us out 90 minute before we went off the Ferry. Lots of pepole have to stand in the corridors with children not good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Damian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Joanna "

Was nice.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Joanna who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnighter"

Well worth it
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Vincent who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent crossing "

Very good value for money. Check-in and boarding worked very well at both ends. Quickly away when arriving at Hoek, but painfully slow through inadequate and outdated border control facilities at Harwich - what a frightful first impression the UK gives visitors from abroad!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"If travelling overnight - get a cabin !!"

Decided to do a trip to France on the cheap so did not book a cabin - thought we would be ok roughing it a bit. Big mistake, the facilities if you do not book a cabin are grim. Chairs are allocated in a lounge type area but they do not recline and if you get a couple (or more) together, which we did, they are very lumpy and it was impossible to get comfortable. Travel by day or pay the extra and get a cabin !!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by William who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good journey "

Thanks Stena Britannica! Our journey was great. Sailing on time and everything else was super!!!! Will use you again 100% !!!!!! All the best!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Remigiusz who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good Service from Direct Ferries."

A good service, my only complaint is that the ships used did not have enough seating.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth booking "

, we sailed on the Stena Line and booked a cabin on the way home all went smoothly. The only thing I would like to comment on is the amount of time it took 2 get a meal. We started queuing at 5:15 and finally got our meal at 6:20 which wasn't long before the boat docked.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Holland"

Having mistakenly not booked a cabin, I found insufficient quiet spaces, although in fairness to Stena, some passengers were reluctant to remove their belongings, or indeed their own appendages, from otherwise empty seats. Found staff to be very friendly and helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Dissapointing"

Limited places to sit on a long crossing (unless exorbitant prices are paid to reserve seats)...many passengers were lying over several seats/chairs or piling their bags on spare chairs and staff made no effort to address this. I would rather drive next time to Calais and take a quicker crossing to Dover
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"recent trip to germany"

had a great trip on both brittanica ferries easy to board ,well organised and great quality cabins. breakfast was great with lots of choice but the evening meal we had from the buffet on the way home wasn't great and very expensive at over 30 euros. all in all a good experience but I think the hull to Rotterdam/Zeebrugge ferries are still better. main reason I chose stena was the price.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by karl who travelled with Stena Line on Stena Britannica
Read More Read Less
"Easy on, not so easy off"

It is year's since I used the Harwich to Hook of Holland ferry and really enjoyed my recent experience there and back on the Stena Britannica. We had a night crossing on the way over and a day time crossing on the way back and on both legs we booked a cabin, which I'd highly recommend. Not that the public areas aren't comfortable and keen but if you've a long drive at either end of your journey they're so comfy you can get a good rest. My one serious complaint is that on the return daytime journey we had a long wait to get a) to the car decks b) to leave the boat. I'd have liked more information about why that was.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Maya who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line England to Holland and return."

Very good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic "

Lovely ferry crossing and fantastic stena staff on board the ship so helpful and accomindaþing. As a disabled passenger they helped and also I could get everywhere around the ferŕry. A gem from Harwich to hook van holland
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Grant who travelled with Stena Line on Stena Britannica
Read More Read Less
"A mixed experience"

The good news is that the crossing was smooth and uneventful. We arrived on time. The bad news is that we were refused service in the restaurant because we did not want to order a main course. It was, of course, already nearly midnight, and one might think that the restaurant would be used to serving something light and easily digestible at this time, but we were expected to want to eat a full dinner. I can't see the point of offering this, and since the restaurant was half empty, presumably others felt the same.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"End of touring holiday returning home"

Disappointed with loading/unloading time compared to other ferry journeys we've made. Crossing was very smooth, limited vibration. Noticeable lack of comfortable seating, mostly cafe style seats. Food provision ok from Taste restaurant, shop small but reasonably stocked. Disembarking too a long time, but possibly due to port side staff and immigration rather than ferry would recommend with caveats, take overnight sailing and have cabin for comfort if returning to england from europe into Dover is better option for road connections
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Pauline who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic Service"

Your ship and service for our recent trip to the Hook of Holland was second to non. The booking process was simple, the arrival check in was quick and efficient and the crossing timings were as advised. Will continue to use Stena Line.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anthony Burton who travelled with Stena Line on Stena Britannica
Read More Read Less
"German holiday"

Ferries were excellent both ways. Cabins were comfortable and quiet and both crossings were punctual.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alain who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holiday trip "

The Ship was extremely clean and punctuality brilliant. We had an inside cabin room which was clean and comfortable. Our only downfall was the rudeness of the staff working in the Taste restaurant I’ve never experienced anything like it before. Especially from Robert who declared “he was just the Till man”. All other staff on board were lovely.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Corina who travelled with Stena Line on Stena Britannica
Read More Read Less
"A good trip!"

Everything really easy and smooth - easy check in, clean cabins, helpful staff. No problems at all!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Outbound harwich to holland in july"

Standard cabin very comfortable with good facilities clean and modern fit out. Catering plentiful and quality of food was good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"My trip to the Amsterdam "

All great 👍
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Patryk who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holiday to Holland and Germany"

Both of our trips, Harwich to Hook van Holland and return were excellent. All the ships staff were very polite and helpful and most of the time we did not believe we were on a boat as we could feel no movement. We had an outside cabin on both trips and it made a real difference and we will do this again when we travel by boat.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ken who travelled with Stena Line on Stena Britannica
Read More Read Less
"Thoroughly pleasant trip"

OK, it's a long trip, but once you accept that and relax, it's actually very relaxing. The alternative for me was a long drive from Calais, and back on return, so this was much more preferable. Just remember to take any books / magazines with you, as you can't return to your vehicle during the voyage. The staff were friendly and helpful, and facilities were just enough.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Karl who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip"

It was a very nice trip
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Edgar who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasantly Suprised "

We booked a cabin on the way there. It was clean (sofa a little stained) and comfortable. The food was not great quality. I bought a WiFi package which said it could be transferred to other devices. It couldn't and the staff did not know how to fix it as it was a new system. All the staff were nice & friendly though. On the way back you could transfer WiFi between devices. Overall a good experience on the ship. It would have been excellent if the food and WiFi was better. On the way back we did
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sarah who travelled with Stena Line on Stena Britannica
Read More Read Less
"We enjoyed it. "

We booked the Stena plus lounge and, although the ferry was quite crowded, found we had a nice quiet place to sit. A bit more variety in the snacks would be welcome. The range of drinks on offer was very nice. The provision of power points was a good idea. Overall a very pleasant trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing Hook v Holland to Harwich"

Be prepared for a long crossing and booking a day time cabin for €48 is expensive but worth while. Staff were all very friendly and helpful. The boarding of cars was smooth and efficient. Prices on board, however, are expensive, even in the duty free.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Clive who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great sailing"

Stena were superb. On and off the ferry with minimum fuss and all on time. Cabins were clean and comfortable and staff very friendly. Will definitely use them again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Simon who travelled with Stena Line on Stena Britannica
Read More Read Less
"ticket change very dufficult "

changing the name of a passanger was difficult: the online acces has been removed, getting in touch through phone time consuming; services on the board without high quality, admin procedures while leaving lasted more than 1 hour
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Marjan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Quick trip to Holland"

Both Stena boats were excellent ..as expected. We travelled out of school holidays and boats were not full. Toilets/catering/seating choices all great. Only gripe is length of time it took for unloading cars at Harwich last night..we were on deck 4..Also there were diversions along the Harwich/Colchester road so cars were directed towards Manningtree. I am grateful we are local and know the roads but for visitors hoping to get to A12/A14 Colchester/London/ Cambridge, it must have been a nightmare. I wonder if, in future, Stena could somehow be in contact with Highways Dept and tell passengers about road closures/alternative routes..difficult but would be appreciated,I'm sure, to UK visitors,especially those with children. hoping to get to overnight accomodation.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Graham who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recommend highly"

Facilities were better than I expected, and I had to change plans last minute due to a breakdown, staff went out of their way to help me.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sara who travelled with Stena Line on Stena Britannica
Read More Read Less
"Does what is says on the tin"

Staff welcoming and friendly, on hand when we needed directions. Cabin was very clean . Loading and unloading with the car was efficient and ferry ran to time. Professional job and nice with it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mark who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook of Holland and return July 2019"

Perfect for our weekend in Amsterdam. Very smooth and efficient on/off the vessel. Good value for money. Very clean, good food, helpful staff. Will definitely use this service again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Susan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland to Harwich "

Excellent service
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holiday "

It's all OK, we enjoy the trip
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Wolfgang who travelled with Stena Line on Stena Britannica
Read More Read Less
"Easy and comfortable"

First sailing and it was a breeze. Food also very good. I have no reservations and would use this crossing and carrier again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very Smooth"

Great experience from boarding to the cabin, staff helpful when called upon a d they displayed a "nothing is too much trouble" approach. No issues using Stena again and recommending to others.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip, great ship, pity about the delay."

We took an afternoon sailing from the Hook of Holland to Harwich. The ship departed late and was slow on the crossing and so ended up 45mins late arriving at Harwich. There was a considerable delay in getting the baggage of only about 20 passengers off the ship and into the reclaim area. Having said that the ship was great, the crossing was faultless and the staff and facilities were excellent. It's just a little frustrating that onward travel is disrupted due to tardiness.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Raymond who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich To The Hook Moto GP 2019"

Great service all round. Simple booking on the net, with peace of mind confirmation. Very easy boarding with just Passports needed at check in. Safe car parking and a stunning ship /ferry once on board. Cabins are also very nice, and the Air Con was very welcome on our recent trip to the Moto GP. Bang on time wise both ways. Highly Recommended.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Positive"

Pucker journey in both directions. Easy boarding, good facilities, although a little extreme to charge for hot water!!? Clean, comfy seating and enough lounging space for a full vessel. An excellent journey, I will be doing so again next year. Pete n Jane
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Bed Bugs!!!!"

The ship was on time and the crossing so smooth that we didn't realise we were moving. Staff very helpful. The cabin appeared very clean,modern and tidy . However we picked up Bed Bugs from the crossing and have suffered them in our Motorhome for the last three weeks.!!!! A very unpleasent experience we have not met before and would not like to meet again. We would use the daytime crossing again but would certainly not use a cabin . We would be interested in your reaction to this problem ??? Regards Mr and Mrs Goldring
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert Goldring who travelled with Stena Line on Stena Britannica
Read More Read Less
"Disappointed"

Booked tickets didn't get any confirmation not even an automated one, had to phone up and request you send me one after an hour waiting for someone to answer phone. I rode my motorcycle on your ferry but wasn't impressed by the the way you do things no pad to go on seat to ratchet onto , no one there to add assistant , maybe you could look towards the way DFDS ferries do this
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Karl Brown who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Maiden Voyage "

This was my first time on a liner over to Holland and I must say totally enjoyed the whole experience. However, just a couple of personal quibbles is that the chairs are not very comfortable in the lounge area, and food/drinks were very expensive especially for soft drinks. Overall, the liner was very clean, staff were helpful and courteous and good to see things offered to pass the time away, such as the multi-screen lounge and the cinema.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Barbara who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good Trip"

Nice spacious cabins. Big shower rooms. Beds are a bit hard for me but that's just a personal preference. Breakfasts are good. It all looks good too. In my opinion cheaper and better than the hull Rotterdam crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line Hook of Holland to Harwich"

Excellent experience.......Very clean and modern ship and friendly personnel.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Easy & pleasant experience "

Harwich easy to find & park. Simple to check in. Cabin was perfect for the journey. Friendly staff in the canteen and bars and we even won some money in the on board casino.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Louise who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pricey"

A great onboard experience.. nice spacious cabin...if u change your return date after booking a cabin they will charge around £110 and give u a free room..and where has the £37 I paid for a cabin gone
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena delayed us by 24 hours!"

Would not recommend this company to anyone. The check in staff are only in it for themselves, and their own promotion prospects, and seemed happy to delay us 24 hours. We were refused boarding the first day because ONE of the two dates on our dog's Pet passport had been corrected by the vet in France who did the tapeworm treatment, The supervisor (Nurse Ratched type) refused to take into account the uncorrected date on the other page, or to phone that vet... Very unpleasant (and costly) experience, which we also feel would not have happened at a French port / company. Will avoid Holland in future. (BTW it seems the correct process for any vet who makes a slip in the passport is to scrub that line completely and enter a new line...)
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Donald who travelled with Stena Line on Stena Britannica
Read More Read Less
"Plain sailing"

Sailing with Stena Line between Harwich and Hook of Holland and back again is a pleasant and easy experience. The ships are comfortable and clean, check-in is easy, and all the staff are very pleasant. It was clear to me that staff have been well-trained - everyone says hello or 'good evening' even if they are just passing by, and small things like that make a big difference to how at ease you feel. We travelled overnight both ways, and even though the cabins were 'inside', no-frills ones, they were absolutely fine, with good bathrooms and comfy beds. Can't comment on the catering as we didn't eat on board.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nicola who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to hoek of hollanf"

Very organised..alot less stressful than dover routes..would deffo use again.great ships
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Susan who travelled with Stena Line on Stena Britannica
Read More Read Less
"trip review"

Pretty unimpressed. Had a puncture on my motorcycle just prior to joining ferry, and needed help to board. No assistance or interest in helping me at all by port or ferry staff. Boat was an hour and a half late arriving and boarding. Staff service slow, unengaging and generally poor on board as well. Facilities very good, but staff let the whole experience down badly. Food was of poor standard, probably due to late running
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook of Holland "

Excellent service and friendly staff Wish we had booked the cabin on the way out as well
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steven who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent service"

Excellent service easy if booking very happy
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth and comfortable "

From checking in to checking out at both ends of journey, everything was very well organised and ran like clockwork. Ferry was clean and tidy on both journeys. Staff were friendly and helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sandra who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to Holland in motorhome"

First time we have had a cabin on this crossing and we were very impressed with the cleanliness and cromford the cabin provided. The shower worked well and we arrived in Holland fully relaxed. Only to fight the traffic heading for Rotterdam!!! We would certainly use the overnight crossing again. R Goldring
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook to Harwich"

On time departure. A little early arrival. No complaints at all
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Roger who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great Trip "

Despite the ferry arriving in harwich half an hour late the turn around was completed very efficiently on a very busy sailing due to the holiday weekend in Holland. We sailed late and still arrived right on time. The cabin was clean and comfortable with a reasonable selection in the complementary mini bar, the return journey was on time and we enjoyed a curry while onboard.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steven who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fab trip but booking not good with direct frrries"

We have just returned from a trip to Holland as a family using stena line overnight ferries Harwich to den Haag. We booked 3 cabins through direct ferries . Two of these were described as 3 bed family suites, and the 3rd 2 bed bunks. On boarding and getting to our cabins the two 3 bed suites were not suites at all but bunks. We had an elderly lady a heavily pregnant lady and children not old enough to be on a top bunk, which is why we did not book bunk cabins for those people. Luckily the staff on stena britanica were most obliging especially Roger, on the help desk. He not only sorted us out with different cabins, he also emailed stena hollandica so that on our return journey our cabins were also changed. So a big thank you to him. But we are very upset with direct ferries as this was clearly misrepresentation from their booking service, and had the ferry been fully booked some of us would have ended up sleeping on a chair in the bar! Even so we did not have a “suite” as stated on our booking. So be aware and in future we will book direct with stena line as then we will know exactly what we are booking !!!! But the ferry is great. Food good and reasonable for meals. Tea and coffee a bit pricy. (90p) just for a cup of hot water! But overall a good experience eventually.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by James who travelled with Stena Line on Stena Britannica
Read More Read Less
"A good crossing"

The ship was clean and well designed for passengers. Although there was trouble with an engine which delayed our departure and made us rather late arriving in Harwich, we were kept well informed. Everything else ran smoothly and all staff were extremely helpful and friendly.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip from Hook of Holland to Harwich"

The food wasn't great, especially for the price - e.g. 2 different pizzas without any tomato base, very stodgy macaroni cheese with no veg at all and a rather small (though actually rather nice) pork taco. Beyond this, lovely ship. Enjoyed the films and nice entertainments for younger kids.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good trip"

Pleasant trip , cabin was great for getting some sleep and a shower after a long drive down to Harwich . Areas were clean and tidy . I recommend booking a cabin on initial booking because if you try to add it later it’s a lot more expensive, we’ll worth the £23 for cabin especially as the trip is over 7 hrs . No problems.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Amanda who travelled with Stena Line on Stena Britannica
Read More Read Less
"Exceeded expectations"

We used the Stena line to Hook of Holland and I happened to be on crutches. I called them in advance and let them know. On arrival they made sure our car was near the lift which was so helpful. We also had a cabin so I could rest my leg properly and they were excellent with a toilet and a shower and UK TV! The crossing was excellent. The boat is well equipped with two restaurants and some cafes and a bar. There is a cinema showing films and a kids room and there was a strolling magician who was very good. The food is not overpriced and is very reasonable. We much preferred this crossing to the Dover one and would definitely use them again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jane who travelled with Stena Line on Stena Britannica
Read More Read Less
"Sea Staff are tired"

Day crossing with a cabin. Food in restaurant was looking all great. But front desk staff are slightly worn out.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great "

I don’t normally write reviews But these whole team was fantastic from lady’s in the checkin through to restaurants and boys helping with vehicles My car and trailer broke down and nothing was a problem, everyone on the team new about it They towed me on then helped at both ends to get me on tow truck and continue The wjhole team worked like clockwork When things go wrong it when u see who are running a good service Restaurant food was great and service aswell Room was high quality
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steven who travelled with Stena Line on Stena Britannica
Read More Read Less
"UNSAFE FOR CYCLISTS"

I was a customer on your Monday 13 May 23:00 service from Harwich to Hoek Van Holland. I was riding a bicycle onto the ferry and unfortunately write to you today to let you know your conditions are unsafe and improper. You may believe cyclists are infrequent on your services and hence you treat us like third class citizens, however please bear in mind that ferries have a large appeal to cyclists over airlines and trains due to the expected ease of travel. If you continue to treat people poorly and put them in hazardous conditions you will certainly impact your business and potentially cause some people to be injured. My list of complaints is below: 1-Your staff at Harwich was extremely rude to me when I asked for indications of how to proceed to boarding. You should train your staff better and explain to them some cyclists (such a a myself) are first time travellers on a ferry and should not be disrespected for asking questions on the procedures to follow. 2-There is zero priority access for cyclists while boarding. It is not that we need priority over cars for the sake of it, it is that it is simply not safe to put us into queues in between lorries, busses and cars. For starters we are not in an encapsulated environment and are breathing their exhaust when in such queues. Secondly, lorries and busses also have huge blind spots and they may not see a cyclist so easily especially down the windy roads onto and off ships. Thirdly, the cars and busses may roll down ramps as they idle and queue and literally squash cyclists waiting behind them. Fourthly, when going down the twisting ramps to the main access ramp if you allow lorries and cars immediately behind us it’s quite dangerous as would be run over if we fell. It’s not like those roads are in perfect condition either. Specifically, a lorry was tailgating me at high speed as I was going down the ramp and this could have been avoided. For the record, I did ask your staff if I could board first to not be in a queue of cars, lorries and busses and she told me to wait in line “like everybody else”. 3–there is no covered area for cyclists to wait near the queue. I get it—you try to treat us exactly like a motor vehicle. However if it is raining, or cold, or windy we are supposed to just be exposed to the elements? There is a rest area that is very far away but then you lose your spot in the line and risk being put into a huge sandwich and car fume queue into the ship. When safety is already compromised as mentioned in point 2, I preferred to be exposed to the elements than risk it even further by losing my spot in the queue. Lastly, I just took a Dunkirk to Dover ferry with DFDS today back to the UK and I must say they treated cyclists with dignity, respect, and most importantly safety. None of the issues I had with Stena Line occurred with DFDS. It’s not that hard for Stena Line to do a better job. I suggest one of your staff takes a bike on board one of your ferries as if they were a passenger. Your staff have probably never done it, as indeed if they had I doubt they would allow the current conditions to prevail. You can also try taking a DFDS ferry as a cyclist to see how much more safety they employ. Hopefully you improve your service for your business’s sake but also for the safety and well-being of your customers which you are NOT taking seriously. I will not be using your services any longer and will advise other cyclists to do the same unless I hear the points above have been addressed.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Joaquin who travelled with Stena Line on Stena Britannica
Read More Read Less
"A pleasant and highly efficient trip"

We were very impressed by the punctuality and speed of the boarding and disembarkation processes. We also found our cabin clean and well-designed. At dinner in the Metropolitan restaurant, we had excellent service. The dishes we chose were of good quality and the portions were generous, but we thought they tried too hard to be inventive.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Terence who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good room, much more pleasant getting some sleep than driving hours through France"

Good room, much more pleasant getting some sleep than driving hours through France. Room was nice and clean, access on and off the Ferry was good (I have a DBS so it's pretty low). Facilities were also good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent way to travel "

I use this route a lot when I want to travel with my car. It's a great trip - one can really relax once onboard and security is much less invasive than by plane. I find the boat and its cabins comfortable, and there are plenty of cafes and bars to visit, plus the duty free - also a cinema (though I have never used that myself). I like both the day-time and over-night crossings - the times goes by quickly with so much to do. Just wish Harwich was located a bit closer to Manchester!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland- Harwich return"

All the staff were very helpfull, good facilities, ans a very pleasant journey both ways. I only hope this firm open the old Esbjerg-Harwich route as 840km journey is too far to travel on regular basis from my home town.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Aggressive staff"

Staff on the way back extremely rude, 1 serving food even shouted at my partner because she didn't understand what he said in very poor English. My fellow passenger in lounge plus also had an argument with a member of staff. I know customers aren't always right but this lot were an embarrassment for stena
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Gregory who travelled with Stena Line on Stena Britannica
Read More Read Less
"King’s day celebration"

Friendly staff Very clean cabin 5 stars!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gianni who travelled with Stena Line on Stena Britannica
Read More Read Less
"Travel regularly - reliable service"

HOWEVER - does Britannica have a sewage problem? the bathrooms on our outward Journey (19.4.) and return (28.4.) were absolutely stinking in cabins and in the rest of the ship. How?
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Veronika who travelled with Stena Line on Stena Britannica
Read More Read Less
"Day ferry crossing between Harwich and Hook of Holland"

The whole process was fairly stress free. Cabin on the way out was more comfortable than the one on the way back despite requesting the same cabin. Food is ok. Departure from Harwich was delayed by 1 hour however this did not have an effect on the arrival time. Whole journey was fine. Getting on board and off board of the ship was handled very efficiently.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Helena who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very comfortable journeys "

Very comfortable journey friendly staff 👍
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Diler who travelled with Stena Line on Stena Britannica
Read More Read Less
"Best ferry ever"

I have been on literally 100s - mostly to France and Spain - I wish, now, that your company ran the ferries out of Portsmouth - the current lot are good but nowhere near up to your standard - Thanks!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"A very pleasant journey"

We have very much enjoyed travelling with StenaLine. There were no queues at the check in, no waiting for rooms, everything was very easy to understand and the staff were very helpful. Thank you!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jody who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland to Harwich"

Amazing Staff and very clean ship. Voyage slightly spoilt by some parents allowing their children to run wild.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by NickB who travelled with Stena Line on Stena Britannica
Read More Read Less
"A trip to Holland "

Travelled to Holland on the Stena Brittanica. No drama, everything was plain sailing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Matthew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip"

Comfy well equipped cabins, good food at reasonable prices, plenty of seating area, great kids area and entertainment.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jennifer who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review"

An excellent experience. It is recommended that an onboard doctor should be available. My daughter was sick and I felt this.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Faisal who travelled with Stena Line on Stena Britannica
Read More Read Less
"A pleasant trip"

We enjoyed our crossings with Stena to Hook of Holland, facilities on board were adequate, the restaurant staff were very friendly and customer focused. We considered paying for the lounge but glad we didn't - didn't look particularly comfortable and the quiet area at the back of the ship was adequate, I particularly liked the TV zone where you can plug in with your headphones and watch UK TV channels. Just beware the roaming charges - you MUST switch your phone to airplane mode otherwise you get a hefty bill for roaming at sea, I got stung for £45 on the way out, (wasn't using my phone but it was obviously using Internet in the background) Stena need to improve their signage about this!!!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very comfortable and peaceful in the lounge!"

We have now travelled twice (once in each direction) on this crossing and were very impressed. While the ship was very under-occupied each time, it was easy to see how much more comfortable it was to be in the Plus Lounge with all its facilities. We would do it again, especially in peak time. Staff were friendly and helpful, and the meals on board were pleasantly varied. On our return journey, though, the 'Quiet Zone' in which the lounge is located behind coded doors was amok with noisy small children... Overall a good experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip"

Every thing was excellent
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Abdullah who travelled with Stena Line on Stena Britannica
Read More Read Less
"Couldn’t fault anything."

Great value for money. We had a cabin both wayswhich suited our needs. A good selection of current films were on at the on board cinema. We were impressed with the quality and menu choices in both the cafe and restaurant. We used both. Staff were friendly and helpful
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Highly Recommended"

I highly recommend this ship, just one thing to improve on the catering (the rice and chick pea curry wasn't cooked properly). My son's enjoyed the most and the magic show by Ballini.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Veerakumar who travelled with Stena Line on Stena Britannica
Read More Read Less
"Cabin with outside window"

our cabin was overlooked by smoking area! Help desk on board was able to rectify this situation and I am very grateful for this
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gudrun who travelled with Stena Line on Stena Britannica
Read More Read Less
"storm garreth"

Although the storm was raging the wind was behind us and surprisingly we had a very comfortable crossing . However on the way back we typed in Stena line Hook of Holland in our Google maps and did not really check where we were going. The satnav took us to the freight ferryport and we needed to turn around to cover the 48 km to the car ferry. Once there we did not find the signing very clear ( there were many roadworks which did not help ) and consequently missed the ferry. This was really annoying as the ferry stayed for another hour in the port but there was no way of embarking and we needed to wait and book ourselves onto the nightferry.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Annemarie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Bardzo fajnie"

Ponowna podróż i ponownie zadowoleni. Lekkie opóźnienie, ale o wszystkim wiedzieliśmy już wcześniej. Naprawdę polecam brać kabinę - można się porządnie wyspać.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Grzegorz who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good and bad"

This trip has always been overly expensive but sometimes Iv had to travel this route. Not out of choice. The ship was very late leaving port with no explanation and the return trip was the same. Delayed leaving port. However the crew very friendly,Facilities were good and the food if expensive was good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Roy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Not really "

Hello hi have a question about network. Because I got a contract form three and they charge me some extra money from internet and I don't now why and what we can do because I don't want pay
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Pawel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Break down car"

I didn't travel yesterday night because my car broken down in my way to the port. I tried to call office but close so how to change different date,need help please!8
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Magema who travelled with Stena Line on Stena Britannica
Read More Read Less
"Staff more important than customers!"

Outward journey was ok Return was ok until disembarkation. The lift was locked and unavailable for use. When weconfronted staff member he said we could not use it yet and unlocked it and went down to another deck. When the lift came back it was full of workmenand again we were told that we could not use it. It appears the staff are more important than the customers.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"A perfect way to get pets across the channel"

We booked the Hook of Holland, Harwich ferry in order to get our dogs back to the UK after I have been working abroad for a couple of years. The checks in customs were straight forward for us and our pets and then we were able to keep our dogs in a kennel for the duration of the journey. The staff were really helpful and assisted us with booking our dogs onto the ferry. It was far less stressful for or dogs than flying. The only criticisms I have is the food and drink is rather expensive and the ferry was serverly delayed when setting off and then was held up by a large cointainer in the way in resulting in a 1 and half hour delay
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stuart who travelled with Stena Line on Stena Britannica
Read More Read Less
"Christmas holiday "

I did my trip with Stena line for Christmas holiday . I did like the ferry was so relaxing nice equipment for all my family . Kids also enjoy the way ,they love the cinema there. I would recommend that way of travelling especially when you need a relax from the driving. I will recommend as well to book the cabin. Is nice to get shower there and refresh your self .
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Barbara who travelled with Stena Line on Stena Britannica
Read More Read Less
"Double bed, single sheets"

Slightly dissatisfied with the sleeping arrangements in our double cabin on the return journey from Harwich to Hook of Holland. The smallish double bed would be fine to accommodate two people if the sheets on the bed were large enough. However the bed sheets barely covered the width of the bed and it was impossible to sleep comfortably as they just entangled us with any slight movement through the night. Moreover the bedsheets though clean showed signs of previous wear and tear (possibly a cigarette burn hole?). Pretty disappointed as the outward journey was not like this.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Moira who travelled with Stena Line on Stena Britannica
Read More Read Less
"Impressed"

Lovely cabin. When I arrived some 2 hours pre departure the check in process was both quick and they let us board direct onto the ship rather than queueing up with other motorists for hours like you get at some ferry ports. We were nicely settled in a cabin watching TV at least and hour pre departure which has to be sensible for both us and the ferry company. Lovely food and service in the restaurants and easy departure too. Definitely my preferred route to European destinations.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by James who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good trip "

Very good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jerzy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Over night Newcastle to Ijmuiden"

Accommodation and Food in Bistro both very good. My only gripe is that a larger or a second towel in the cabin would have been appreciated. One word of warning, I was breathalised by the Dutch police as part of the border checks on disembarking.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"holiday"

We can not praise the Stena Line staff anough they were so helpfull nothing was to much trouble for them my wife had a mobility scooter she was aloud to use it on the ship the disabled cabin had plenty of room with a large wet room shower.We were also given priority when leaving the ship We will be using Stena Line again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mark who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great journey "

It's been nice traveling in this route kids had good time in play area and cinema. Rooms are nice and clean.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mohamed who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recent Trip"

having recently completed this trip and having made several ferry trips this year as part of my work, I must say that I wasn't that impressed with all the aspects of this one. From the outset, the boarding process was quite quick and 'slick' which is always good for a late crossing so that at least you have time to get something to eat at a reasonable time before the ship departs. I had the 'Premium Package', but wasn't aware of what that entailed. On the whole, the staff were pretty friendly and helpful in most departments and helped me understand what the ticket comprised. The price of the ticket was for a 3 Course Meal in the A La Carte Restaurant, plus Breakfast and entry to the 'Premium Lounge', with drinks being extra. My only real gripe was the attitude of one or two of the staff in the A La carte restaurant as they weren't very helpful in regards to the ticket I had and, although the ferry wasn't that full, it took an age to get served the final course and people that had arrived after me were being served before me, not impressed. The purser was apologetic enough and made up for this with giving me a free drink, small consolation but very welcome nonetheless after the long drive prior to the trip. I can understand people being a bit disgruntled at this time of year, being away from family etc, but, please, we all have to work and no-one made them work in the job they were and it isn't my fault that they just happened to be on duty when my trip took place. Customer Service went out the window there !!! The other thing which I found a bit strange, was that the ferry had already docked as breakfast was just being served. Not come across that one before, felt a bit rushed to get something to eat then get off the boat so they could turn it around. Maybe something that needs addressing compared to other operators. It was also a smaller ship compared to what I have traveled on and all the amenities being on one deck was a bit confusing for most of us, thankfully there were some helpful folk about to help with this. Crossing was smooth though which is not always something to be expected a few days before Xmas, the food that I had was also of a good standard, so maybe worth a bit of a wait sometimes. Cabin was clean and comfortable and the facilities in it were sufficient for the shorter trip
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Christmas crossing"

This is our 2nd trip travelling with our car, dog and 2 passengers. We chose the crossing for convenience of location in both directions and ferry times being good. However, when we booked our crossing and paid for our dog to travel, we assumed as we had booked before that our dog automatically had a kennel. We arrived and were told that it is not an automatic assumption that you get one. Despite this, we were lucky to get one in both directions. Secondly, our cabin bathroom was really smelly and we asked for it to be cleaned/ refreshed. The bedding I also believe had not been changed and human hair was evident when I pulled back the bed duvet to climb into bed. I was disappointed as I felt that this uncleanliness was not satisfactory for paying a premium price of more than 500 euros. However, it will not deter me from travelling again as I believe that the staff on board are friendly and the crossing is convenient for us.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christina who travelled with Stena Line on Stena Britannica
Read More Read Less
"Christmas Break"

As kids have left home decided to spend Christmas in Europe, planning where to staay depending on the weather. So we took our car from Hull to Zeebrugge and returning from Hook of Holland to Harwich to see family in London on the way up to our home in Manchester. It worked out great. We had good crossings there and back. The shop and duty free were very reasonable on our way to Zeebrugge but very expensive on our return on Stena Line.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Siamak who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight crossing"

Nice that they let you board early so you can go right to sleep. But the PA announcements will wake you up. Also, not much info on deboarding. They took too long getting people and cars off ship.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Rotterdam Trip "

It was enjoyable journey. Thanks and Kind Regards Muhammed Dulkadiroglu
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Muhammed who travelled with Stena Line on Stena Britannica
Read More Read Less
"A comfortable crossing"

My husband and I use ferries regularly from Europe to Uk. We hadn't used this particular route for a while and were pleasantly surprised. The accommodation is pleasant and comfortable and the staff in the Metropolitan restaurant were very helpful in sorting out a vegan meal for us which was exceptionally well presented and delicious.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Shelagh who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight Crossing Harwich Hoek of Holland"

2nd time now in 6 months: overall experience very good, punctual, polite staff, clean ship, clean cabin with tv. only negative was after driving 6 hours to get there and arriving early the coffee machine was out of order...of all the things i really wanted at that point was a hot drink but other than that a very nice experience. the bar drinks are real and not watered down, bar staff are great for a chat also. I cannot comment on the food as i have several food allergies so i take my own, not a slight to Stena i do that for any journey anywhere.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Back from Germany "

The ship and staff are all you could need for a comfortable night passage and early start.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nigel who travelled with Stena Line on Stena Britannica
Read More Read Less
"great time "

Thank you for a wonderfull time with the stena line Hollandica and britannica!! we had a wonderfull time onboard and before we knew it the 7 hour were gone by.Very very friendly staff and a clean ship,i will sail with stena liene again!!!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sandra Sawdon who travelled with Stena Line on Stena Britannica
Read More Read Less
"Rotterdam to Harwich"

Easy booking process. Got on, went to bed, got up (wake up call started with birds twittering rather than a siren, which is good). Drove off, back home by 12.00. Boat clean, tidy and modern. Didn't eat on the boat so a 'Don't know' for catering.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxing trip"

We found the check in process very simple. The staff were friendly and appeared to be genuinely interested in us. The cabin was clean and comfortable, but sadly the pillow (on our return trip) was a bit lumpy. Not bad enough to keep me awake, but a small flaw in an otherwise pleasant trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Colin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amazing with 3 kids"

Recently booked the overnight ferry with 3 kids. The room was clean, comfortable and the kids felt like they were in a camping van!! super convenient with kids. Thank you!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Best way to travel"

I really enjoyed the time spent on the ship. The cabin are very counfortable and clean the facility are great. There is a casino on the boat and everything to spend great time
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Quentin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ripping off a foot passenger "

I went to Germany to check on my son who has had 7 operations since February due to having cancer in his stomach. My brother is about to go into palliative care as he is dying of cancer My son wanted to see his uncle for the last time and made a late decision to come to England for the weekend. And Steana line charge him 119 euro as a foot passenger....... Because we booked in an hour before this was their reason for rip off price.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing the North Sea in style"

Never having made a longer crossing to the Continent, I was delighted with all aspects of the sailing to Hook of Holland from Harwich. It was excellent weather and a nearly empty ship, it should be noted. Nevertheless, Check In was speedy and painless, despite the car search and pat-down, and we were boarded in no time at all. We secured seats in the Stena Plus Lounge and enjoyed a freshly brewed coffee before going on deck to watch our departure, which was 35 minutes late owing to the number of tractorless trailers to load. The crossing went without a hitch and lunch in the Metropolitan restaurant was excellent value, having been pre-booked (£16 for Norwegian prawns followed by seared Beef Filet). Time was made up at sea and we docked bang on time. Disembarkation was as easy as embarkation, and we were through Dutch immigration and away within twenty minutes. Another time I might consider a cabin - they looked very comfortable. I cannot praise Stena and the efficient and courteous crew highly enough and I recommend this crossing for anyone looking to abbreviate their driving to Europe.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter Brown who travelled with Stena Line on Stena Britannica
Read More Read Less
"Voyage"

Nice had a pleasant great journey kids loved it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bhimshim who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena line to Harwich/Hoek van Holland"

Best way to travel to London. No Heathrow to contend with or huge queues to by your underground ticket. Relaxation from the moment you board. Bliss! Only dislike was the smell from the catering area/restaurant. Too smelly to sit there and enjoy the evening with family. However, the bar at the back was nice and relaxing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kenneth who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic Comfort Class Cabin"

First time we took the overnight ferry from Hook of Holland. Wish we'd got on earlier to enjoy the facilities. We chose to book a Comfort Class cabin and it was soooooo comfortable. The teas and coffees on offer were generous, but we were a little disappointed with the snacks in the mini bar. Just a small packet of crisps and a small packet of nuts for two of us. The drinks were fine though. Only downside really for us was the very early wake up call. It seems designed just to get people up for breakfast, but we weren't really into the idea of breakfast at 5:30am. Given we don't disembark until after 6:30am, surely it would be fairer to allow people to set their own alarms if they want to wake up before 6am?
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Amy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip with Stena"

Lovely trip. Really nice cabin, clean and comfortable. Ship had excellent facilities and really friendly, helpful staff. Can't fault them and will definitely travel with them again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Heather who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recommend "

👍👍👍👍👍👍👍👍👍👍
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nicusor who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry To The Netherlands"

On travelling to The Netherlands and back on the Brittanica and Hollandica I found they were well on time, the staff polite and attentive,and the ships clean.Boarding was relatively smooth with little waiting time and the ships layout good,having all needs on one deck.Didn’t have a meal so can’t judge the catering,however the Barrista Bar was good for my needs.Happy to recommend to family and friends.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mark who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very nice and good service BUT ......."

Yes, I do know this line from all my trips into Scandinavia in the past. As then I also liked this trip. Service from Staff is very nice and ship and cabins are very clean. BUT.... the price for a small Bacardi / cola is far to high and also there are money machines. Staff told me they do not work from the first day they have been here. Should be attended to by maintenance I believe. Mr. A.B. / Estepona, Spain
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Leonardus who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasant journey"

All OK, Staff were quick and polite,ship was clean and food good value and well presented.Only complaint was the Border Control at Harwich, but that is not your fault,you have no control over that. Next time we travel over the daytime we will take a cabin so we can get some proper rest during the trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Let down by food offering"

Very efficient ferry service both ways on both ships serving the Harwich - Hook of Holland service for their overninght return crossings. Impressed that was loaded without any wait an hour and a half prior to sailing time. Cabin good with adequate shower en suite. bar area good and prices no worse than expected. Elected to pre purchase the buffet breakfast package - mistake! Food is poor to mediocre, even arriving as they start serving hot food is warm to cool and frankly unappetising.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by TonyK who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nothing at terminal"

Getting there by public transport go to Schiedam Central and get the 711 bus to Stena. It leaves soon after the train arrives. Drops you right at the terminal. Only place to get food/drink is Japanese buffet. Do if that isn't to your taste it is vending machine. On the boat, boarding really easy. Cabin has all you need and plenty to eat and drink. Will use again but take sandwiches for terminal.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anne who travelled with Stena Line on Stena Britannica
Read More Read Less
"Autumnal trip"

Fantastic sailings both ways. Only fault was the hiking of the price at the last minute under the threat of not getting booked - only to find that when ship sailed, it was only half full.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Homeward bound"

When we arrived at the Hoek Van Holland, it seemed very disorganised. Instead of the cars parking in the different lanes, the cars already parked had blocked the entrance, but eventually they moved, lol. When we were loading, I had to make them aware of the great big orange sticker in the windscreen (my partner is disabled) we were then sent to the deck below. The sailing was great, the cabin was very comfortable, although the mattress could do with lifting up, to clean underneath, as it was very dusty, with the remains of people’s rubbish. The food was ok, I’m quite fussy.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great overnight crossing "

This is the way to travel! Clean, comfortable, very friendly staff. On time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holiday Trip"

Enjoyed the whole experience. Easy boarding and disembarking procedures , departures on time. Staff friendly and food although basic was of a good standard and tasty. everywhere clean and cabin was comfortable.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Werner who travelled with Stena Line on Stena Britannica
Read More Read Less
"relaxed tirp"

relaxed trip with beautiful views and the staff was very very friendly. Special request where met as well
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Monika who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great all round"

Fast, efficient, easy, great rooms, good service, refreshing way to travel!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tom who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great Experience"

I motorcycle to Europe via various ferry routes on a regular basis and the Stena ferries between Harwich and Hoek Van Holland are of a very high standard. Good cabins for the overnight crossing, good choice of food and helpful staff.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich - Rotterdam "

I paid good money for a return ticket. 424.00 pounds in total, so to have to pay 12.00 euros extra for WiFi and then nearly 15.00 for breakfast was in my option greedy. I cannot eat that much food at 6:30am
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleased"

Very satisfied with all aspects of the ship and company
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stewart who travelled with Stena Line on Stena Britannica
Read More Read Less
"first time"

outbound embarkation was delayed significantly. This would have meant a serious delay in dining if w ehad been relying on the on-board catering. Fortunately we were not. The crossing was pleasant enough with plenty of space to relax. The cabin was adequate for our needs, although we ahd to call the creew to provide a plug for the sink and deal with the odour in the bathroom, we also had to ask for some clothes hangers. The upper bunk had such a thin and flimsy mattress on it, it was more confortable to sleep on the couch. Breakfast was good value with plenty of choice, and the plates had even beenm warmed. If only the competition ferry would do this..... The return crossing embarkation was almost on time. The facilities were exactly the same as on the oubound journey - different ship, same layout. No complaints about the bedroom this time, other than the inadequate mattress on the upper bunk. Evening catering was fair for the price. The floor staff on both crossings were excellent and extremely attentive.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jacqueline who travelled with Stena Line on Stena Britannica
Read More Read Less
"First Class Trip!"

9 am sailing to Hook of Holland with a Confort Class cabin and lunch pre-booked for myself and partner. The ferry was very clean and the cabin we booked better than expected with superb facilities at hand. The crossing was smooth, and arrived a little earlier than scheduled all good news. Restaurant was pleasant with friendly staff although menu was a little light weight with only four mains to choose from, especially if your not wanting cheese or fish in your choice, leaving a very nice beef burger (without cheese as requested) .Lunch was only available from 12 with last orders being at 1pm, thus my catering quality of 4 stars for this and main course choice - food itself was very good quality. If not able to book or meet the times, you have to eat at Tasty, which looked although not sampled obviously, very nice with a good choice. Overall experience A+
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jason who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent "

Pleasantly surprised when we got to our room and there were two cups with two chocolates, a small bottle of wine and tea, coffee and hot chocolate and a bag of crisps and peanuts on the table. We also arrived very early which was nice.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mayola who travelled with Stena Line on Stena Britannica
Read More Read Less
"Happy travels "

Very nice and brilliant to traveling from England to Europe
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sebastian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Family Trip"

Very happy with the cabin for 4 people, clean & bathroom was better than in the previous 2 person cabin
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich / Hook of Holland"

Great ship and good service. Easy loading and unloading. A long drive from Northern England . Way cheaper than the Northern ferries but a lot more tiring
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxing crossing"

Had a relaxing crossing from Hoek to Harwich. We were allowed on board quite early and spaces on deck 9 are comfortable, staff are helpful and the cabins are excellent. Docking and getting off was very smooth - an altogether pleasant experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Thekla who travelled with Stena Line on Stena Britannica
Read More Read Less
"A relaxing trip"

Me my wife and 3 children had a great time on board and would like to thank the friendly crew for there hospitality. The facilities were excellent.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Osman Ibrahim who travelled with Stena Line on Stena Britannica
Read More Read Less
"Another great crossing"

This is the third year in a row that we have begun our summer holiday going from Harwich to Hook of Holland. And once again, it was an excellent crossing - punctual, comfortable and extremely pleasant. Many thanks.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry crossing with a motorbike"

+ fluent check-in and passport control + enough lashing straps for motorbikes and plenty of hooking points on the car deck + enough choices to have a meal: fairly inexpensive "free flow" restaurant and à la Carte restaurant + quite peaceful cabin - the signposts to the port (Hook Of Holland) are a bit unclear and incomplete - expensive satellite connection for mobile devices (only a small notice in the Wi-Fi lobby to advice to switch onto flight mode to reduce costs) - there was no access to the car deck before the arrival to the harbour and that caused some hustle before exiting the ferry (on some ferry routes the doors are opened e.g. 15 minutes before arrival)
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by AndersReisen who travelled with Stena Line on Stena Britannica
Read More Read Less
"very good trip"

very good trip, will travel this way again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Unbelievable Service"

When you have one of those journeys where everything goes wrong and your contingency timing goes out of the window! Well, last Friday was one of those times. Stena Line could not have done any more than they did. We called to say we would be late. Stena Line called back to see where we were and alerted everyone at the port. We are speedily let through, all the necessary being dealt with. The cabin was perfect. Food more than adequate, although a tad expensive for what we chose to eat.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Louise who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recent travel, UK to holland and return. "

Breath of fresh air, no complaints whatsoever, both trips were a very enjoyable experience, would not hesitate to use again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
" feedback"

feedback
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Piotr who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena line Harwich-Dieppe return"

Booking was easy. The ship was clean and tidy. The staff were lovely. Good choice of bars and seating areas. The food was good and the cabins, clean and comfy.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steve who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to Netherlands"

Thoroughly enjoyed the trip via Stena line. Cabins were great. We had a family cabin out and a twin on the way back. Both excellent quality. Food was very good well priced and good quality. Would certainly book again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Doug who travelled with Stena Line on Stena Britannica
Read More Read Less
"First time with choldren"

Just had two excellent crosdings between Harwich and Holland. We paid extra for an outside cabin as we had two children who had never been on a ferry before. The cabin was spacious,clean with a shower, toilet and TV. The porthole was big enough to sit in which was great. The food and service was very good. The loading and off loading of cars was fast and efficient which added to a great trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recent Trip across Europe"

I must say the booking sorting and actual trip aboard is so simple easy to book and organize, nothing is left to chance or you are left with additional worries and concerns. The crossings from Harwich to Hoek of Holland wert smooth and uneventful and ideal for relaxing sleep which was ideal for overnight driving on the way out. The cabins are nice but would like coffee/tea making facilities and a hairdryer would be nice. But would certainly use and recommend the service to anyone.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great service as always"

I was very happy to be able to buy a cabin for my family on the day of our outwards journey and even happier when it seems we were upgraded to a better cabin for our return journey. The staff are all helpful and hard-working; we'll definitely be using StenaLine again for our trip to Holland.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Victoria Lebedeva who travelled with Stena Line on Stena Britannica
Read More Read Less
"Was it a cruise liner? "

Loved both my crossings the food was very good ,kids want to stay on board at Harwich. BRILLIANT STENA
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by James who travelled with Stena Line on Stena Britannica
Read More Read Less
"Round trip Hoek van Holland - Harwich"

We had a great trip.The staff, the ferry and our cabin were perfect, which made the trip very comfortable. One item we would like to mention, that needs attention is the time when the cabin must be left and the time we could actually start walking to the cars. No information was given about how long we had to wait or a countdown system to inform us about the process. Our child was sleeping, but the staff made it very clear, that we had to get out of our cabin. After we left the cabin it took at least 30 minutes me holding a sleeping 3 year old on my arm, while having no idea how long we had to wait. This happened at both trips and really should have your attention.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Cornelis Franciscus Jacqueline who travelled with Stena Line on Stena Britannica
Read More Read Less
"Wonderful experience"

Our first experience of traveling with Stenaline. From the moment we set foot on the ship to the moment we disembarked in Holland , nothing was too much travel. We booked a Captains cabin and pre booked our meal. The cabin was brilliant , better than some hotel rooms we have stayed in. A complimentary fridge holding proseco, soft drinks, water plus 2 bottles of red wine, crisps and salted peanuts was more than what we could have asked for and a very pleasant surprise. The meal was gorgeous, a reserved table awaited us, friendly waiter service and excellent food. Although our journey was approx 7 hrs the time flew by. We would recommend to anybody and have no hesitation about using Stenaline again ourselves.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Everything was fine."

Everything ran smoothly. Just the normal thing that my cabin key didn't work, this happens very often, but I got a new one quickly. Also that the wifi didn't work and the lady at reception and a couple of other colleagues couldn't get it working on my phone or my kindle. They then gave me a different password and it worked. Of course it would be better without these problems, but they were solved quickly. Everything else was fine, friendly helpful staff and everything I needed.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jacqueline who travelled with Stena Line on Stena Britannica
Read More Read Less
"Efficient way to get to The Netherlands"

The crossing was very relaxing and the on board facilities good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ironman "

The crossing was good but let down badly by the food in the main cafeteria
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Angela who travelled with Stena Line on Stena Britannica
Read More Read Less
"I'm very happy "

I'm happy with the trip with your ferry
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jacek who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good passage but boarding and disembarking processes for cycles needs an urgent review"

Hi, I recently used Stena Line to go to the Netherlands and back on a cycle tour. The passage on the ferry was fine but the processes of boarding and leaving the ferry was very stressful and potentially dangerous. On the 'outward leg', it wasn't clear which way I should be checking in (with the foot passengers or the motorists?), so I had to guess, in the absence of clear signage. Standing in an area full of vehicles pumping out toxic fumes, who could potentially run me over if they were busy fishing for paperwork or texting on their phones, was stressful. After going through the first line of passport and ticket checks, I was held on the side of the road, in the open and exposed to the elements, while motor vehicles were let on first. After being waved through, I was disappointed that I was expected to share the narrow twisting route with van drivers and other motorists who might "close pass" me at any second. This would be a particularly stressful experience for children or less confident cyclists, and eventually someone is going to get hurt from this happening as a matter of inevitability. I urge you and your management to review cyclist safety during the Stena Line boarding and disembarking processes, particularly in the sense of how they can be segregated from vans and cars. Please understand that not everyone boarding a ferry on a bike is a hardened road cyclist, your experience needs to be suitable for beginner and young riders too. I understand you have health and safety considerations to comply with but surely it would make more sense to get the cyclists on board ASAP, with bikes stowed, to prevent any kind of interaction between them and motorists. Best Calum Rogers
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Calum who travelled with Stena Line on Stena Britannica
Read More Read Less
"A pleasant trip"

We booked into the lounge, which was well worth the very small fee. Comfortable chairs and complimentary tea / coffee plus it was very quiet.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Boardman who travelled with Stena Line on Stena Britannica
Read More Read Less
"Summer 18"

The outbound ferry was punctual clean fast loading and staff very helpful arrived on time and unloaded with ease homeward ferry experience exactly the same no problems at all very good all round
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kevin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasant ferry crossing & nice cabin"

We booked the overnight Hook of Holland to Harwich ferry crossing with Stena. Our cabin was comfort class - nicely appointed, clean, free mini bar, tea-making facilities, decent shower, and 2 decent beds (1 small double; 1 single); with decent outside window with night blind & thin curtains and TV. The heating air conditioning was good. The only disappointment was that the drains in the bathroom smelt - the bad smell returned even after we had run the shower, filled & drained the sink & also flushed toilet a few times. We didn't use the ferry's catering facilities.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable and practical"

If you live in northern Europe, this is the best way to get to the UK when you want to take your car. A comfortable crossing with good quality cabins at a reasonable price.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Margit who travelled with Stena Line on Stena Britannica
Read More Read Less
"Not happy"

The trip was fine. Ferry fine . But. My trip to Europe was over 27 day . I contacted direct ferries to rebook my return trip 3 days early. They kindly re issued me with an earlier crossing. But ripped me off for £71. I had all ready paid for the return trip and the paperwork said the ticket could be changed at a charge of £10. Easily they ripped me off. I should have booked my ferry with stena line. And may I recommend if you using stena line to book direct with stems line . I've used them before and they have changed my return for just a small admin charge. Direct ferries stink
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steve who travelled with Stena Line on Stena Britannica
Read More Read Less
"July 2018"

Exceeded expectations. Cabin and facilities very good. Smooth, punctual service
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Easy and comfortable"

We booked return cabins and they are clean and comfortable. The food we had is so-so. The shop sells mostly overpriced touristy staff. The staff is pleasant enough. Since we crossed the channel overnight both ways, we didn't need to use the facilities much. WE did have a drink on the deck, and it's pleasant enough, looking at the industrial landscape of Hoek of Holland and pondering. WE were delayed setting off for two hours from Harwich but the captain made up the time on the journey and we arrived only 20 minutes late. So I gave a 4 star for punctuality.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Emma who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very nice"

The deck wasn't clean enough
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sotir who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good quality service "

Highly recommended good quality service. I've purchased stena line plus longue and I was pleased with service and nice smooth journey
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Konrad who travelled with Stena Line on Stena Britannica
Read More Read Less
"Extremely poor cycling facilities"

There's much to like about the ferry service - it's fairly reasonable value and the cabins are comfy enough. The food is a little pricey and is just ok, but about what is expected. My main issue however is the lack of facilities for cyclists. If you travel by bicycle you board with motor vehicles, which isn't really a problem, however the area reserved for bicycles is really poor. You have to squeeze past rows of traffic and then there is a cramped space with a few rusted and bent pedestrian barriers and pieces of old rope with which to attach your bicycle. The area also has a few old boxes and bits of rubbish kicking around for good measure. These barriers aren't secured in any way so it's possible that they could fall or be pushed over with your bike attached - in my case a £3k carbon road bike. There also appears to be no attempt to manage the space, with the expectation seemingly that bikes can just be stacked on top of each other, which I think is unacceptable for potentially valuable items like these. No doubt the rest of the space on the vehicle decks is precisely allocated so why can't the same be done for cyclists? I'm sure Stena could do far better and at minimal cost to ensure that cyclists are treated equally with other passengers. It wouldn't take a great deal of imagination or money to add some proper bicycle storage racks and some minimal security. As it is the poor facilities on offer have left me lukewarm about travelling by bike on the ferry again. I feel that it is only through good fortune that my highly prized bicycle was not damaged and I was able to complete my journey after the crossing. My recommendations below are based on a cyclist friend not a normal passenger.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Jason who travelled with Stena Line on Stena Britannica
Read More Read Less
"June 2018"

Took the day crossings (night was full) from Harwich to Hook of Holland and back. Went on motorbikes. Outbound journey I had to strap my bike down, but return journey the crew did it for me which was really helpful. Both sailings were calm with good weather. Food was lovely and staff were pleasant. The outward crossing was early and quite, unlike the afternoon crossing back to Harwich which was noisy (even in the quite zone) and full of raucous, bored schoolchildren whose teachers had left them to their own devices. There were even tannoy announcements about kids running around on the cabin floors whilst people tried to sleep.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sally who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable cabin"

We had a clean and Comfortable cabin, the food in the restaurant was great and reasonably price, and plenty of seating areas
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mary who travelled with Stena Line on Stena Britannica
Read More Read Less
"Lift confusion "

Only criticism is the lift on the crossing over.. the button to press wasn't obvious.. not only to me but other passengers were confused too.. don't know if it wasn't working but waited ages for it and eventually took 6 flights of stairs ON CRUTCHES.. otherwise a very pleasant crossing..Coming back had no issues with the lift or anythibg else..
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nick who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena ferry Harwich to Hook of Holland"

Both the journey out and the journey home were on time. Staff were excellent, the ferry facilities clean and comfortable and we had a wonderfully relaxing voyage sitting on the sun deck enjoying the sunny weather.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Never again"

I usually take the tunnel and do an overnight on the continent. It’s so easy with booking.com but I thought I’d try a longer cruise for a change as the promotion video looks so appealing. Reality is however you are trapped for hours trying to kill time with hundreds of other bored people. I accidentally used my phone as we left the port and it cost me £93 as the ship has a mini mobile data lite setup which your phone automatically logs into. I asked the staff and they said they themselves regularly get caught out. There is free WiFi but it’s severely restricted. No videos or music so checking emails for six hours anyone??! The food was poor too and extremely expensive app. £2.50 for a small bottle of unbranded water. Crazy. I had to change my ferry home due to family circumstances and had to forfeit my cabin and pay an additional £30. Yet I was one person with a motorcycle and there were lots of empty cabins. I just feel like the whole experience was a boring shopping trip set up for their benefit not mine.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Alan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice relaxing trip."

We had a nice comfortable trip. Staff was nice and helpfull on boarding and disambarkation. Breakfast nice. Cabin excellent. On the trip to Harwich we booked Captains suite. This was really a very nice surprise.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Liesbeth who travelled with Stena Line on Stena Britannica
Read More Read Less
"a good way to travel"

Overall, it was a good experience. I would recommend it as a better alternative to flying.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amazing"

I travelled from up north to this ferry as I found the Amsterdam too expensive. For the 140 I paid for my crossing I found it amazing. I had two dogs my 11 month old and also 6 months pregnant. Hired a room which was brilliant. TV in room showed the kennels which put my mind at ease. The price of food and drinks was brilliant also. Very happy with the crossing and will only use this one from now on.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Amy%20louise who travelled with Stena Line on Stena Britannica
Read More Read Less
"Efficient service let down by poor catering"

We travelled between Harwich and Hook of Holland, with our car. Very pleased overall: easy booking system, efficient check-in, loading and disembarkation. Very pleasant and helpful staff/crew. We booked the Stena Plus lounge which was comfortable. Th only disappointing aspect was the quality of the food in the cafeteria, which was poor, especially on the Holland to Harwich leg.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kevin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Makes a change"

For a last minute choice it was easy. As our local ferry was so expensive we made the decision to try stena,all in all it was a pleasure
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Sailing"

One of the best relaxing ways of travel. Good service all round!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Frank who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good service"

Very good service no problems, all went very smoothly
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gail who travelled with Stena Line on Stena Britannica
Read More Read Less
"First Class"

Sailing left a few minutes late but arrived on time. Food was OK in the self service (croutons soggy in caesar salad but nice crunchy lettuce and tasty dressing). Great to have a pint of Murphy's. Cabin clean and functional and staff all helpful and friendly. Fortunate that the ship was half empty as no queues, Highly rated and will travel with Stena again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to Netherlands"

No issues with the service and professionalism of the crew. Checking in and talking to staff was easy and they could answer and questions we had. My only issue, we booked a room when traveling back to Harwich, the internet on the ship was free to use when on the main deck however would have to pay for this service when in our room. No sure why this would be appeared a little unfair
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Craig who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent service"

We took the return trip from Harwich to Hook off Holland. Very pleased with every stage of the process. Easy to book. Boarding was well organised. Ship very clean. Refreshments reasonably priced including excellent coffee. Seating areas were comfortable with the option to choose the quiet area. We really enjoyed standing on deck. Disembarking was equally well organised and quick. We'll not hesitate to use this service again. Great value for money.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good overnight crossing "

Everything was straightforward. It was especially good to board nearly 2 hours before sailing time. We paid for the premium service to give us insurance against having to amend our travel plans but appreciated using the premium lounge and breakfast
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jill Dobson who travelled with Stena Line on Stena Britannica
Read More Read Less
"Cabin Fever"

From Harwich to Hook of Holland is only a 7 hour crossing, but booking a cabin was well worth the money. Its a little bolt hole to get your head down for a rest, or have a shower, and you have your own toilet. My cabins both out and on my return were clean and comfortable, and I would definitely do the same again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steven who travelled with Stena Line on Stena Britannica
Read More Read Less
"Below Average"

Going out to Holland was ok , daytime Trip , not much to do with 3 little ones , really expensive food and drink , we got a cabin to make sure we had some where to put little ones down if needed , it was ok, clean ish . Staff were friendly and helpful. Coming back we went on the night boat , nice we could get on early , room felt grubby bogeys stuck to ceiling on top bunk. Out side room with a blind that was stuck down !! And as for the bath room , jeez it smelt like someone had pooed in the bin and let it for us , I later stuffed the shower drain with a towel, it sorted the smell made it a bit more pleasant.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Tom H who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pity about the drinks "

The journey was excellent, left late through no fault of Stena but arrived on time the accommodation was very comfortable but exceptionally noisy, the quiet room would be an option next time, the food was varied and reasonably priced but a pity about the coffee which was not the best in the world but probably the most expensive
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good trip and great service by Stenaline"

We booked a return trip over a 4 week period with our motor home, booking online with Direct Ferries with ease and travelling overnight out and day time return. The combined price was astoundingly good with a flexi ticketing arrangement. Accommodation on board both boats was perfectly adequate for our needs and the whole trip worked well. Our only disappointment, which turned into a period of frustration, was when we tried to amend our return trip booking to a different sailing time. The Direct Ferries website said it was easy to change bookings on line but it proved not to be so and I was referred to their telephone alternative. Despite calling the number provided on 4 separate occasions and waiting in a queue for an agent response for over 3 hours in total I was unable to connect with the booking office at all. In desperation I called Stenaline direct quoting their booking reference and I was able to switch to the sailing time I wanted very quickly but I probably paid a premium for doing so. All in all a reasonable result though and I would use the service again........but someone at Direct Ferries needs to sort out their customer contact arrangements!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Terence who travelled with Stena Line on Stena Britannica
Read More Read Less
"day crossing Harwich-Hook of Holland"

excellent ship, accomodating and courteous staff, better than most airline food, awkward loudspeakersystem, late departure made good by smooth seas. taking a cabin sea side advisable . road traffic may be an issue so phone number ought to be available to advise late arrival of passengers with private cars.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great crossing "

Excellent facilities and service.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review!"

Perfectly good crossing. Nice ship, comfortable, easy....but 1. Queing on the dutch side terrible....didnt open gates at stated time ....had only 2 checkouts open, mo man at the front organising the cars....the cars all pushed and pushed to get in the spaces....terrible for 2018. 2. Food on board ....terrible, fat chips, microwaved food...not improved in 20 years 3. Outside would be nice but the smokers have occupied the seats outside the entrance...stimks of smoke and is not nice for a family sitting outside in the sun with the men odering their pints of lager please mate at 0900 in morning!!! DO I GET ANY FEEDBACK?
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Thomas who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent"

We passed an excellent crossing and a superb lunch in the restaurant, where we booked a table at the same time as our crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Wissink who travelled with Stena Line on Stena Britannica
Read More Read Less
"The BEST way to get to Holland is Stena Line Overnight Ferry"

It's not a cheap ferry, but for £500 return for three of us plus car we get hassle-free overnight transport from Harwich to Hook of Holland (and back) sleeping in an honestly LUXURIOUS cabin with huge window and comfortable beds (included in price) arriving fresh as a daisy at 8am in the morning (or 6.30 am on return journey.) It's much less hassle and expense than flying - where you don't have your car the other end; and by the time you've added effort and petrol cost for a 4 - 5 hour drive (each way) plus quite possibly 2 overnight stays onto your Dover Calais tickets, it's looking like good value for money. Especially when time is tight. The rest of the ferry looked fine, but honestly we just settled into the cabin and slept.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Frances who travelled with Stena Line on Stena Britannica
Read More Read Less
"Long boring trip"

Going was pretty simple and it is a long trip easy to get on board though departure was 30 mins late, coming back was given a little slap as was told I should have been there by 11.30am as I required access to the lift, yet ship does not leave till 2.15pm actually 2.30pm otherwise trip was fine
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter Goodman who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice trip"

Went to Amsterdam for a short break. Had an amazing time. Ferry crossing was on time, also with calm weather each way. Ferry didn't have a lot to do and was pricey but clean and staff were good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Matthew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Easy Channel crossing"

Wonderfully easy channel crossings from Harwich to the Hook of Holland and back. Easy all-in-one check-in and ticket collection, expert advice on the car/bike decks, good facilities on board with wake-up calls and information calls before and after dis-embarkation.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tom who travelled with Stena Line on Stena Britannica
Read More Read Less
"Exelent trip "

Everything perfect .. Happy
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Roland who travelled with Stena Line on Stena Britannica
Read More Read Less
"A relaxing crossing "

Many years since I last done this crossing and it did not disappoint. The ship is in great condition, the facilities are spot on and the cabin was perfect to go and relax in private for a few hours.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mark who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip, shame about the food."

Boarding, quick and easy from number plate recognition. Big clean ship with lots of facilities and comfy seating. 7.15 hour trip went quickly. Only downside was catering. A bufet meal was rather expensive, nearly cold and barely edible. I usually eat well on P & O ferries so was very disapointed. Otherwise a first class service.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Edwin Wood who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice quiet trip"

The 2:15pm Thursday crossing from Hook of Holland to Harwich was wonderfully quiet and well serviced with staff. Food ok too. A bit of waiting around once on board waiting for the lorries to finish loading meant we were half an hour late leaving but this time was made up en route so we did arrive at Harwich on time. We also watched a movie which was great in terms of seating comfort and ambiance, the only downside being a slightly shaky screen occasionally, something to do with the engine resonance I think as it was a still crossing so not choppy waters.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alison who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry Comfortable !"

This was our first experience of Stenna Line and also the crossing from Harwich to Hook of Holland. The crossing was excellent both ways. Well organised and we had very clean and comfortable cabins. Facilities on board were also good. I would use Stenna again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Martyn who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good, but could be improved"

Nice and easy, great looking ship and seems well maintained. A bit of an unorganised embark/disembark as there was nobody to tell us where to go once we had parked. Facilities were great, but food was expensive for the quality of it. For instance almost £10 for a pot of microwaved macaroni cheese seemed a bit much. All in all it was a pleasant experience but has room for improvement!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adam who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to Holland"

Excellent service, no delays staff all very friendly and helpful. Ships very clean and will definitely use again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Family trip to The Netherlands "

This was our first overnight ferry trip to The Netherlands. Our cabin was comfort class and was indeed clean and comfortable, with everything we needed. One minor grumble would be lumpy pillows! The crossing was smooth, despite bad weather, and the cabin was very quiet. The cafe food was uninspired, but acceptable. Staff were polite and helpful. Would definitely travel this way again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"No need to fly!"

Every time I travel by ferry from Harwich to Hook I am so impressed by the journey. The staff are very friendly, the boat is super clean and the cabins and relaxing areas are very comfortable. It is a great way to travel to Holland and I often do it instead of Eurostar, especially if I am taking a bike with me. Highly recommend.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ruth who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable cabins, excellent customer service"

We stayed in a 4 berth outer cabin on a calm overnight crossing. Unfortunately our child was sick all over the bedding and cabin. The staff member appeared within 2 mins, replaced the bedding and cleaned the whole cabin. Excellent service. Journey back was less eventful though late disembarking due to an incident requiring the police to board. Food ok. Problems at both passport controls leading to long queues.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steven who travelled with Stena Line on Stena Britannica
Read More Read Less
"Got us from A to B"

Got on ferry okay, but didn't catch our room number or realise the check-in gave us room key tucked in passports. Cabin lovely and staff helpful and friendly. Got off at hook of Holland and queued for over an hour to get through passport control which was hell with 2 children on board. Return journey, straight on, found cabin, went down to bar and children played in play area where an entertainer came and made them balloon doggies. Departure was great and very quick through passport control in England.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Laura who travelled with Stena Line on Stena Britannica
Read More Read Less
"Don't waste money on the Lounge"

Ferry was nice and comfortable, even has an outdoor basketball court and Cinema. I paid extra for access to the lounge, thinking it would be like the Business Class lounges that airlines have. That was a complete waste of money. The lounge did not have the relaxing chairs on the advertising pictures that looked like you could sleep in them. It had a very limited supply of snacks, think peanuts, cookies, and some fruit. That was it. Drinks were also very limited. Also, it is not very quiet as one side of the lounge is semi open to the bar serving the guests on the other side, so you cold hear their conversations easily, and the bar keeper complaining to himself and to his college all the time. I would recommend just paying the extra amount to have a cabin.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robbie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good "

Ferry crossing was easy. Cabin was clean and functional. Shower was excellent. Plenty of hot water available. Not very impressed with food and what was available was very over priced. Staff were helpful when needed.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Justin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amazing"

The whiole trip was amazing. Thank you very much.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tamas Dezso who travelled with Stena Line on Stena Britannica
Read More Read Less
"pros and cons but overall all good."

I loved my two mini night cruises :-) I had smooth crossings in both directions with very little evidence of the windy weather outside felt inside :-) - My cabin was comfortable - with fresh towels and bed clothes, even though the bed and duvet were not as wide as a normal single bed/duvet. The cabin was equipped with a welcome feature of adjustable warmth of the airflow through it. It also had good en-suite shower facilities, toilet and wash hand basin. Potentially confusing is the time difference between the UK and the Netherlands, especially when a ship uses either one of these times for their operating schedule (!). I liked the morning waking call with some birdsong before the announcements. My main minus would be that there is no Internet in the cabins. Other than that, it may have been worthwhile looking for the lift when carrying up the luggage from the car deck on the third floor to the tenth floor where the cabins are, unless you like the exercise! --I cannot really comment on catering as I did not avail of it, or on staff competence, as I did not have occasion to witness this except where we were ushered to our parking space -and this was done professionally-, or on the general facilities as I went straight to my cabin and stayed there until the arrival. Still, having said all this, I really enjoyed my journey and would go again any time!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Astrid who travelled with Stena Line on Stena Britannica
Read More Read Less
"Awful website"

I searched the website for a travel date of 2nd to 6th April between Hull and Rotterdam. When the results came back I was offered a mixture of options that included changing the dates and the locations to offer best value for money. I appreciate that this is an attempt at positive customer service however this needs refining as I feel that I was misled into booking a trip from Harwich to the Hook of Holland on 5th to 9th March which is clearly no good to me. I made the booking and paid for it and only after this did I realise my mistake. Despite not taking the journey I have been unable to obtain a refund. So I cannot adequately rate the ship as I was never on it! Therefore my score is representative of the website, poor booking process and subsequent poor customer service.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Lloyd who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fair enough"

Everithing okey, but they did not have currancy exchange, and this made me huge troubles. Also late with departure on 1 hour, but due to weather.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Arturs who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good crossing"

I was originally booked on a night crossing from Hook of Holland to Harwich, but arrived in time to take the day time ferry. Stena were unable to give me a cabin or a refund, so they gave me a ticket for the lounge instead, which was lovely. Comfortable seating with free tea, coffee, fruit juice, wine, fruit and a few small snacks, The crossing was comfortable, not too noisy, fairly simple to find your way around and back to the car. the children also seemed to be well catered for as there was a special play area and an in house entertainer. I didn't eat anything on board and I didn't see may other people eat on board. I think the price of food reflects that. If it had been a little cheaper then I think they may have had more customers. The food did look good and fresh
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Judith who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent "

Staff great, accommodations good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Van Holland"

Nice facilities. Just enough to spend your 7 hours. Clean throughout including the toilets. Too bad nothing is included but you can bring anything you want so I made sure there is plenty of juice, water, sandwich and snacks. Would be great to have like a quite room for meditation or probably a multi-faith prayer room. In total pleased and satisfied and would travel with them again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasant and Relaxing"

Made use of the lounge, but as the ship was quite quiet, any sitting place would have been calm and relaxing. hI watching one film on the way back and got some work done as there was basic internet available. I was visiting a family half-an-hour from the Dutch port, so from South London it was only two hours driving, total. Makes it very possible. I did not try the restaurant other than for a pizza (which was not great, to be honest) but I think that was just a bad choice.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very happy in every way"

Excellent all round. So quick and easy to embark and disembark. Staff friendly and helpful. A relaxing experience, and one I will do again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smoothest crossing ever."

The ticket price was a bargain and saved me the effort of driving through France and Belgium while letting me get a long rest. Ship was almost empty so no trouble getting the car on. As I parked the car (Tesla S) one of the asked if I needed to plug it it, that was a pleasant surprise and means I will be very likely to consider this route again as the distance to superchargers in the UK can sometimes be awkward. The bunks were comfortable and the cabins clean. The shower was good, although as always on the ferries, the drains smell a little. Don't know about the other facilities, we slept all the way.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kevin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable travel"

Great cabin, got a nice rest and felt refreshed to carry on with my journey across Europe.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jason who travelled with Stena Line on Stena Britannica
Read More Read Less
"Best Service"

I highly commends your service, Your profesionalism is second to non, the neatness is excelent, just try to increase the quantity of your food, (Advice) good job in general,
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Bumpy ride home"

I was returning home from a long NY trip in Europe and took a ferry Stena Britannica to Harwich. All went smoth apart from some confusion while trying to find the boarding site. The ship itself is well mantained and the cabins are nice and have TV and shower. Food was decent though with not a much to choose from. We had an emergency situation with fire on board, where all passengers were awoken by the ship’s alarm at 2 at night. We all been gathered at the assemble station and later moved to the front of the ship as an aFT become to have to much smoke. The experience of waiking up at 2 at night in the middle of the stormy weather is not a good one. The emergency was dealt with in a professional matter and no panic spread. Apart from not being able to return to our cabins we all being served with breakfast and finally arived to the port an hour earlier. Thanks God!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Igors who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great experience as usual "

Pleasant crossing with prompt timings and good service. Breakfast is still over priced for the quality but everything else was good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ross who travelled with Stena Line on Stena Britannica
Read More Read Less
"Another great experience on the Stena Line"

Collecting a new puppy from Holland was not ideal given that it was Boxing Day!, but the Stena staff were, as ever,cheerful, friendly and helpful, and the ship was cleaned to a high standard, despite having to deal with dog's "accidents" on the main route returning to the cars. The kennels were immaculate but on the outgoing journey there were no clean quilts available, a small issue given that it was Christmas day previously. One problem was that on the homebound journey, many non-dog travelling passengers disregarded the clear instructions on which lifts to access to get to the car decks, which meant that travellers with dogs had to use the stairs - not ideal for many of us, especially older people struggling to carry their pets. Also, as a warning to others, I would recommend carefully checking your pet's passport as we followed the rule of a dog being 12 weeks old, plus 21 days to travel (Rabies Vaccination) as confirmed by my UK vet and the Dutch vet, but were told by Stena staff that the 1st day of the vaccination is not counted and the 21 days starts the next day!. Luckily for us we were allowed to travel as it was an overnight crossing, so we had a full 22 days clear before landing back in the UK. Thank you ,Stena!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Laurie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very Pleasant"

I completed a return journey with Stena Line between the Hook of Holland and Harwich. I was pleasantly surprised and found the experience to be enjoyable. I consider this means of travel far nicer than flying as you do not have to deal with aggravating security lines, you simply drive up and hand over your passport. The cabins are very comfortable and on both outbound and return journeys I found the standard of cleanliness to be very good. I was also surprised by bathroom facilities, they are both clean, comfortable in space and very efficient. The shower was powerful with decent temperature setting. All in all the experience was far better than I anticipated and would happily use this mode of transport again. The only shame is that it isn't as economical as flying when travelling for a short period but compared with a two week visit, it is competitive with a flight and car rental.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"North Sea Crossing "

In general we had a pleasant journey in both directions, even though we were two hours late docking in the Hook of Holland due to bad weather on the outbound journey. My personal view is that a complimentary tea, coffee or soft drink would have helped pass that extra sailing time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by William who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic "

Travelled with my family smooth crossing, rooms very clean, food of a good standard. Quiet expensive for the food, but everyone enjoyed it
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
" Good service "

Good service thank you
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Momodou who travelled with Stena Line on Stena Britannica
Read More Read Less
"Price on restaurant "

The prices for the breakfast in the restaurant are too high. The good breakfast should cost no more then 7 pounds also hot water should be for free the barr staff charged me 1 pound for the hot water . Most expensive hot water ever
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Damian who travelled with Stena Line on Stena Britannica
Read More Read Less
"harwich hook of holland with stenna line through Direct Ferries"

Booked ferry through direct ferries spot on good price no hassle good value for money
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Timothy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Mini holiday"

Nice meal, couple of drinks and a wake up call in the morning, nice relaxing night
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland to Harwich Return"

We travelled out on 22nd December and returned the 2nd January. Both trips were very good. The atmosphere was different due to the season but the experience was positive both ways. The cabins were clean and neat and we enjoyed the sea view on the return trip. The ship was a bit noisy departing Hook of Holland and on docking in Harwich but it was not the same on the return trip. The breakfasts could have been a little fresher. The staff were helpful and friendly. We look forward to sailing with Stena again soon.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Poor service and poor information from Directferries"

Booked this sailing online through direct-ferries and as I was travelling with two cats was forced to book a “pet friendly” cabin by their system. When boarding the vessel it turns out they “don’t allow pets in the cabins” and “your cats will have to stay in the car” !! So the why the hell was I forced to book a cabin and secondly why did I have to pay for something that was left in the car? Does the ferry company charge per suitcase as these are also left in cars? The cabin that was provide stank of sewage and the card key did not work... they also managed to mess up the meal arrangements for several passengers... further waste of £50... given that the ferry was virtually empty I’d hate to think what would have happened if it had been busy! Tried to contact Directferries about this and despite three attempts they have yet to answer the phone, terrible customer service !! Will not use Directferries again after this debacle
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Nigel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Easy & excellent"

I have only good things to say – it was easy, convenient, fast and comfortable. Nice to have some spaces where you could sit without having to buy food or a drink. Very friendly staff.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Monica who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great sailing however toilet smelt"

The staff were courteous and friendly, the size of the cabin was adequate and the clean however the smell from the toilet was not so nice, we could smell the old drains which was not so pleasant but overall a good trip and we would book again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Five 🌟"

It was our first trip on a ferry and it was a great. From start to finish, the staff were courteous and helpful. The prices for food and drink were reasonable. We will definitely be using Stena again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
" Very satisfied."

I'm again very satisfied from last trip with Stena .
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Wojciech who travelled with Stena Line on Stena Britannica
Read More Read Less
"Safely delivered back to Netherlands"

Even with all flights cancelled for 2 days, buses and trains full, Stena Line was the best choice I could have made to travel home in the wake of a raging snow storm. Stena Line staff were welcoming and accommodating. The cabin was comfortable and the ship offered numerous ammenities to pass the time during the 8 hour trip UK back to Netherlands. I am even considering taking my family on this ferry trip for our next visit to London.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Barbara who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook Of Holland and return"

I had two very pleasant crossings. I was pleased with my cabin which was clean and comfortable. I felt people should be discouraged from sleeping in public areas with their shoes on the seats, maybe I am being picky here but just my view. Food was tasty but was a bit overpriced. Staff were exceptionally helpful on the Harwich to Hook of Holland part of the trip. I will be using the service again on Tuesday 19th December and looking forward to another pleasant trip
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ronnie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good crossing/mini-cruise; a few areas left to improve"

Good ship, good food, good cabins. Staff unevenly polite/helpful (in general very kind, except for the duty free clerk - most rude). As for the ship itself only one significant glitch: Insufficient elevators (2), too small (about 5 passengers each). Makes it hard as you otherwise have to climb 5 floors to get from the cars area to the cabins/service desk. Either you wait in line forever or be prepared for a hefty exercise! Felt sorry for handicaped/wheelchair bound passengers who had no choice but to wait for quite some time. Otherwise quite good, but PRICY.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andre who travelled with Stena Line on Stena Britannica
Read More Read Less
"Rolandas"

Brekfest to exspecef
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rolandas who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxing experience"

Both crossings were very quiet as we were in the off-season. The boat was clean, well equipped and very comfortable. The shopping and dining experiences were excellent and the staff all very professional and friendly. Embarkation and disembarkation went very smoothly. Signage to the ferry is very good and it is easy to arrive at the destination. For both trips the sea was very calm and the time spent on the boat was definitely the best bit of a long return car journey between Edinburgh and Switzerland!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Helen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very pleasant boat ride"

I always find the boat trip to England very pleasant. Watch the boat sailing out of the harbour, then when it is on sea, have a drink and/or a meal, read a book or do something on the computer, and when tired, head for the cabin, and have a nice sleep. Good bed, good private bathroom with shower. Next morning wake up, bit early but OK, and you're there. And I prefer the 'slow' boat that gives you this nice evening and night of relaxation and where you can walk out on deck to smell the breeze of sea to the fast boats that were used years ago that didn't allow you to walk outside and that were less relaxing. The boat trip is really part of the holiday already!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great"

Great trip and great price
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Luke who travelled with Stena Line on Stena Britannica
Read More Read Less
"Disembarkation"

The worst matter is the horrendous herding of people at the end of the trip in anticipation of disembarkation. Very poorly managed and quite off-putting.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adam who travelled with Stena Line on Stena Britannica
Read More Read Less
"Best Crossing in some time"

This was our first Crossing with Stena Line, it certainly will not be the last. Spotlessly clean ship. Paid extra for the lounge, glad we did, great facility, The only moan I would have is that the fish with the fish and chips needs some improvement!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Linda who travelled with Stena Line on Stena Britannica
Read More Read Less
"Civilised way to Travel"

Apart from not knowing how soon we could board ship, our fault, the experience was fantastic. A really comfortable cabin, with ensuite shower room; a quiet relaxing lounge to smooth away the wrinkles of stress from motorway driving, and a wonderful breakfast the next morning. We've travelled all the Channel,/ North Sea crossings, and if you've got a long drive ahead, there is no better way to travel.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"several emails prior to our booking promised big rebates on this route, yet it did not happen in rea"

stena in a super operation with arrivals early in the morning which is perfect for travellers by car,
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ray who travelled with Stena Line on Stena Britannica
Read More Read Less
"A satisfied customer"

Both my trips to Hook van Holland and return journey were dealt with very well. I travel many times a year and its great to have a nice clean bed waiting for me to get a good nights rest after a five hour drive. Staff look after you very well, and I would recommend it to first time travelers.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sheila who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena overnight crossing"

Cabin clean comfortable and bright, only used cafeteria food good, , nice calm crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Oliver who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasant crossing"

Price was unfortunately raised during the booking process which was somewhat of a negative and was close to not making the booking. Ship left and arrived punctually and apart from lack of soap in dispenser everything was in order. Not the first time that soap dispensers have been empty and on a crossing of this duration a closer check needs to be adopted in my opinion . Wifi was fine and ship cleanliness and staff attitudes were generally good. Did not use the catering facilities on this occasion so cannot really comment other than prices are rather high.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good way to bring your pets into the UK"

I decided to travel on the ferry to bring my dog with me to the UK from mainland Europe. It was very easy and a great experience. The cabins are very nice and spacious, the beds are comfortable, the in-cabin shower is great. I can't comment on the catering, since I brought my own food for dinner and breakfast. However, I did not particularly like the pets' kennels. They are all put in the same room -- divided in kennels -- for the whole trip. That means that since the owners will keep coming back and forth, the dogs basically never calm down. My dog especially was very stressed after a while, from being caged in a relatively small space. She is a very big dog, and the space was not that much for her, but fear not, the smaller the dog, the smaller the kennel assigned. Also, the walking space outside for the dogs to do their business is very small and not comfortable for either dogs or owners. But, if you are either traveling without pets, or are trying to bring your pet into the UK, this ferry will absolutely do the job wonderfully!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ludovica who travelled with Stena Line on Stena Britannica
Read More Read Less
"All areas covered"

From the moment you check in to the point of leaving the ship, all staff you encounter are welcoming and a pleasure to meet. The only downside of this crossing is actually getting to Harwich from the Midlands, would use the same company but maybe from a different port. Would recommend getting a cabin (as we did) as it gives you a private space to relax in, especially if travelling with a little one. Brilliant value for money and cleaner than other company ships. Travelled with a caravan and it was no problem.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Our holiday started on board of Stena Hollandica"

This year we have chosen for a short ride and a long holiday by steering towards the UK, instead of France, Italy or Spain. Not spending hours in traffic jams, trying to sleep in bad hotels on our way to overfilled camping sites in furnace like temperatures; we started to relax the moment we set foot on the decks of Stena Hollandica. Quick & easy on boarding, also for our dog, a great lounge chair and an easy sail across the North Sea formed part of our very positive experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Franciscus who travelled with Stena Line on Stena Britannica
Read More Read Less
"Another great crossing"

Another excellent crossing from Harwich to Hook of Holland. Left and arrived on schedule. None of the problems at passport control that airports had. really glad this year we upgraded to the Stena Plus Lounge on the way there. Fantastic comfortable cabin for the overnight trip back.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Plus"

i thought i had booked for 3 particular seats rather than a cabin but in fact had booked the stena plus lounge and so had hot and cold drinks, snacks and fruit provided. it was a comfortable experience and a great way to travel. the food was excellent and we also saw a film. getting on and off the boat proved to take twice as long in harwich compared with hook of holland
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Emyr who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry crossing "

Drinks and food it the restaurant areas extremely expensive. €3.90 for 1 coke. Extortionate price. Apart from that everything good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Karen who travelled with Stena Line on Stena Britannica
Read More Read Less
"A pleasant way to cross the chanel. "

We enjoyed the trip, clean comfortable facilities, helpful staff but the food is poor quality. We paid too much for what we got. ( we didn't try the reastaurant). The children's entertainers are great
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Duthie D. who travelled with Stena Line on Stena Britannica
Read More Read Less
"Easy piece"

We chose the night boat save one day of our holiday and arrive fresh and rested to the UK. Everything went smoothly and the cabin was good. We also enjoyed the lounge and the breakfast.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Daniel V who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good and not so good"

Incorrect booking was sorted efficiently. Ferry to Holland lovely. Ferry back had missing mattress cover, blocked sink and shower stuck at waist level. Also, one room couldn't hear announcements before leaving port. Breakfast on return journey was not half as good as that on the way out. On looking for contact to report non functioning of sink to complain I couldn't find easy contact info.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by G who travelled with Stena Line on Stena Britannica
Read More Read Less
"P&O Zeebrugge crossing "

We found this crossing to be significantly less good than are recent sailings with Stena and Brittany. We were disappointed in the lack of catering available - two relatively highly priced options or limited cafe. Having experienced well priced and good children's meal deal options on other crossings, this was disappointing. Children's play facilities were also extremely limited and our cabin was very utilitarian and basic. For the price of the crossing, I would expect a few nicer touches and better family friendly services on board.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excelent"

@
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adrian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Bad experience "

Very expensive, food from Iceland just warm up,when I asked for.the extra pillow for my son, the answer was thay haven't got any, for 500 pounds i think you should be more prepared, thank you
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Damian who travelled with Stena Line on Stena Britannica
Read More Read Less
"lovely trip"

Hello, We had a very nice and smooth trip with the Britannica. We left on time and arrived as scheduled. Embarking went fast and we left the ship without a delay.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Simon who travelled with Stena Line on Stena Britannica
Read More Read Less
"Seat reservation in Stena Plus Lounge "

In future we will save our money on this. To have to sit at a little table with upright chairs for over 7 hours having paid for reserved seats is not worth the extra we had to pay.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good but could do better! "

Crossings ran on time and were efficient. Had booked the stena plus lounge for supposed luxury. The seating was nice but snacks not exactly luxury, peanuts, a few chocolates and a bowl of fruit! Feel there should be an age restriction as they do on some of their other sailings, as had to listen to very noisy children for 7 hours in a very small space! Not the relaxing, luxury experience I thought I'd paid extra for. The food from the taste restaurant was very good though.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Yvonne who travelled with Stena Line on Stena Britannica
Read More Read Less
"a glimpse of luxury"

the metropolitan restaurant is worth visiting, avoid the crowd by going on board early and have a posh restaurant meal. The booking failed us this time though, pre-booked meals had not all been agreed with stena line. We are still grieving for the links we used to have, to either Denmark or Germany direct rather than vial Holland.So much more civilised to have a real short cruise!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bruno who travelled with Stena Line on Stena Britannica
Read More Read Less
"Simple way to travel when driving "

Cars were managed well onto & off the ferry. On the ferry everything was well signposted so easy enough to find. The cabin was clean & tidy & the shower was amazing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasant trip"

It was a pleasure to travel with Stenaline from Harwich to Hoek of Holland, definitely recommend and will use it again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Krystian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleaseant"

Very Pleaseant trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Shaun who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth sailing"

Very easy to book tickets, well worth the costs, very smooth transition from shore to ferry, clear directions and comfortabel transfer to Hoek of Holland. Wifi connection sometimes a little slow or required reconnection.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holland holiday"

We did enjoyed the ferry. It wasn't crowded or noisy. The food was good, everyone was very helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"First time sailor"

My family and I began our summer holiday onboard The Britannica. I was very pleasantly surprised by pretty much everything! We booked a outside cabin which was probably the cleanist room we've ever stayed in. Very modern and plenty of space for the 4 of us for the journey. Surprised to find a cinema onboard and although it wasn't cheap, it certainly passed the time. I can't wait to travel on a Stena Ferry again and would definitely recommend anyone to do it too.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"good journey"

I always travel this way to go to England. It's easy and you know what you're getting. The cabins are much better these days. I take a cabin inside (no window) but it is laid out so you really don't miss having a window. Shower, toilet and washbasin in a little bathroom. The beds are normal bunk beds. One towel per bed is laid out. As I travel alone it means I have two towels, which I need. A shower gel/shampoo is in the shower and liquid soap over the wash basin. (Which is the same soap, I presume but in two containers). The beds are comfortable as much as beds on a ship go. I usually sleep well. There is a shelf in front of a large-ish mirror to put things on and somewhere to hang a couple of jackets. There is also a sofa opposite the bed, with a small bed side table. There is a TV with English and Dutch channels, plus a Doggy channel where you can see the dogs where they are travelling, a channel to watch the ships journey live, plus a couple of information channels. The light next to my bed didn't work, and I told one of the crew - who are easy to find at the end of every corridor - they checked it, and fetched an electrician who changed the bulb. No problem and all very friendly and helpful. The food is not so much to my taste, but it's really adequate for such a short journey. The shop is well stocked. I love travelling this route and I can definitely recommend Stena Line for friendliness and efficiency.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jacqueline who travelled with Stena Line on Stena Britannica
Read More Read Less
"Better than expected"

After booking the ferry and for the price paid we were not expecting to much. A small room bed and toilet. What we got was so much more and this started with checkin. Travelling via motorcycle we were through in what felt like minutes. Help securing the bike could have been a little better but hey, I am sure if we had of asked they would have assisted. Up to the room double bed, tv shower, clean sheets towels. Pretty good. Of for a beer and then into the restaurant, food was exceptional.. throughly enjoyed and will re book by the end of the year for 2018
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Britannica"

Good experience from start to finish. Quality ferry and staff with excellent food.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing to the continent"

We booked the day boat as it is cheaper and we prefer to drive in Germany during the night. The boat journey was nice and we got a cabin to me able to rest before a long drive. The staff and boat is fine, but we would like a better selection in the "restaurant"
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"short trip to Holland "

Easy pleasant and enjoyable
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Charles who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ripped off"

Very relaxing overnight return trip was ruined by the fact that a 'flexi fare' is a complete sham. Change your date - pay another fare basically! Pay extra for 'No fees flexible fare', what a sham. If the Stena website actually worked, no-one would use 'direct ferries'.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"No feedback"

I gave a survey report to the guest service desk on deck 9 on the 29 JUNE 2017 and have not had ANY response as of today ( 03/08/2017 ) I have a photocopy of it in front of me now.Question what did you like during the journey ? Answer The clean cabin bed and facilities.Question What could we improve ? Answer.No towels in the cabin.Phone not working so had to go to guest service with a bad leg.No plug in bathroom sink to shave.I was on this boat in June last year.Surely someone checks the cabins.Totally unacceptable. That is a true copy of my original form I handed in. Then to make matters worse I had to cancel my return journey due to my Mother passing away.I was charged over 300 euros to change my booking, and to book a single return to Hook of Holland. When I called you I was advised to take it up with you by e mail and you as the booking agent would take it up with Stena Line. I have a death certificate if required. I would be grateful if either you or Stena Line reply to these comments. My telephone number as shown on my survey is 00 49 (0)5341 2845761and e mail davidmarshall771@hotmail.co.uk Kind regards David Marley.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David Marley who travelled with Stena Line on Stena Britannica
Read More Read Less
"Confy journey "

Great facilities, staff welcoming and helpful. I had a chicken tikka curry for lunch which was very decent, internet onboard for free, the journey was a pleasant one.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Matteo who travelled with Stena Line on Stena Britannica
Read More Read Less
"How to keep happy customers"

I have been travelling on Stena for many years now and the improvement in part from the competition from other means of crossing the channel has meant that standards have had to improve. Catering used to be a very wek link in Stena's offerings on board but now the food is of a good standard, the service is great and cleanliness would put other land based caterers to shame. The meals are good value on the whole except for the cost of soft drinks and tea or coffee. The prices of the later are far to high and especially so when you have the family with you. If Stena were to lower these prices it would raise customer satisfaction levels in my opinion almost immiediately and although the overall profit would go down on drinks I believe that the gains made elsewhere would more than make up for this. Well done Stena, keep up the good work.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Small step on our 3k miles trip"

Pleasant experience. Modern ship, nice and professional staff.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Miroslaw who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to Holland"

We enjoyed a trip over to Holland and back on the Stena line and found the experience very relaxed. We were traelling to Amsterdam so the Harwich to Hook made sense and the ferry times were reasonable. Travelling on a Saturday we appreciated the big screens showing various sporting events including Formula 1, Tour de France and the Tennis. Needed to get to the limited number of seats in front of the screens fast though and plug in your earphones (ideally your own - some available in the shop to purchase). Coffee was good from the little snack bar nearby. Only negative was that boarding inthe Hook of Holland we were stuck behind a car which had dogs and the process for checking them in seemed very bureaucratic and slow. As a result we were late leaving but the ship made up the time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"great ship, great service"

We had a great time on the ferry both ways from Hoek van Holland to Harwich and back. The staff is friendly, well organised and knowledgable. Modern facilities and clean boat. We felt safe when parking as there were staff members guiding us and safety of passengers and vehicles was put first. We had a great time on board. Walked around, had lunch and shopped. The tv lounge was comfortable and we watched some news and updates with a glass of wine. All in all, a great experience. Would highly recommend to take the car and ferry, rather than plane and hire car. Well done, Stena line!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Hermina who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich Hoek van Holland ferry"

I try whenever possible to use this crossing rather than the Dover ferries. It is a much more pleasant experience overall. The staff are friendly and, because it is a longer crossing, have more time to deal with each customer. If you book a bit ahead, it is not necessarily much more expensive than the Dover ferries and, depending on your starting point, you do not have the long drag to Dover. The ship is very clean. I sometimes take a Day Cabin, which is not cheap, but if you are driving a long way when you get off, it is well worth it. The food is decent quality and the ship has always been reasonably punctual.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich/Hook of Holland ferry"

Comfortable cabin for overnight crossing each way and good facilities except for inadequate wifi: I was unable to use the internet@sea wifi supplied and even the staff could not help. The wifi service needs to be upgraded.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Julie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great crossing "

Great experience, used the Stena Plus lounge. Excellent value for money and would recommend.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Karina who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amazing ship although expensive "

Based on quality and facilities 4.5 stars. Based on value/price 4 stars. Based on food choice 2 stars (no halal option). Overall 4.3 stars from me. Lower the price and add an option for halal foods and you get a solid 5 stars. #MiniTitanic. Enjoy.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nooragha who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very decent cabin"

I rented the cabin . It was decent in size and very quite. Overall the trip was smooth . I highly recommend Stenaline. The only downside was the price of tea 310£!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Khalid who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very enjoyable crossing"

We have just returned from Germany and used the Harwich to Hook of Holland route ,we chose to sail on the overnight ferries each way. The ferries were Britannica and Hollandica and both were really good. The cabins were clean and comfortable the food at breakfast was good and sets you up for the ongoing journey. We had the Stenna lounge for the first time which was a nice treat. Definitely recommend this trip and great prices from Direct Ferries ,we saved a large amount of money from last year when we used another booking site. Well done see you next year!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stress free"

This is my first time using Harwich and this route. What a contrast to the hurly-burly of Calais, Access from the M25 was easy and being allowed to board a couple of hours before leaving was relaxed. In fact I think I was asleep in my cabin before we left Harwich. I had a good sleep and was almost unaware that I was on a ship at all. Alarm call an hour before disembarking allowed time for breakfast and a swift departure into the traffic of Rotterdam.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Lovely trip"

Very satisfied with our trip. The cabin was lovely, especially with such a big window. Looking forward to crossing again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Matthew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight crossing "

We travelled from harwich to the hook of holland on the overnight ferry with our Motorcycle. Over all it was a very pleasant experience, plenty of staff around to direct passengers, cabin was small but well presented and clean. Facilities onboard very good, food was a little overpriced but quality was very good also
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Derek who travelled with Stena Line on Stena Britannica
Read More Read Less
"Disappointed"

At hoek terminal I amended my booking which had included a cabin, paid a substantial extra amendment amount, was told that no cabin available on the new date. On board the ship found that there were many cabins available, that my existing cabin payment was not accepted and that the on board price was the original cost again plus a further supplement. Having used many ferry operators across the channel and baltic, notably dfds, finnlines, p and o, never been charged so much on a change of date. Surely a ferry company should not penalise in this way. Won't be using stena or direct ferries again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Jennifer who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very pleaseant experience"

This was a very pleaseant and comfortable trip. Facilities on-board helped pass by time and the cabins where very comfortable and clean.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Shaun who travelled with Stena Line on Stena Britannica
Read More Read Less
"The ideal way to tour the Netherlands and beyond"

The Harwich to Hook of Holland ferry was an ideal alternative to the Euro Tunnel for travelling by motorcycle to the continent. The roads leading up to Harwich were free of congestion and there was no queuing to board the ferry. The cabin was clean and cosy and the hot shower greatly appreciated. We made use of the restaurant and bar as we set sail. We had a good sleep, followed by an early start before disembarking in an efficient manner.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Karl who travelled with Stena Line on Stena Britannica
Read More Read Less
"The best way to travel"

I made this journey for a long weekend in Rotterdam. It was easy and very comfortable and, despite travelling alone, it was pleasant to wander around the ship, have a meal and drink and then a good sleep!! Beats airport waiting and check in anyday! The staff at the passenger information desk are very helpful. Even though the trains to Rotterdam from Hook of Holland are not functioning at present, the bus transfer was easy - and only 3 euros!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ruth who travelled with Stena Line on Stena Britannica
Read More Read Less
"An enjoyable experience "

We both very much enjoyed our return trips between Harwich and Hook of Holland. Booking was easy and clear. Checking in was efficient. We had pre-booked meals for the crossings and these were excellent. Only regrets were failing to book seats in the quiet lounge. We could have done with having something available for breakfast on turning up in Harwich early on Sunday morning for our outbound sailing. Having to wait over an hour on an empty stomach wasn't much fun. At least the loos were open even though the advertised café wasn't, so that at least was a relief!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Susan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good service"

It was a very efficient and smooth crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"German trip"

Found our whole trip excellent,nice comfortable cabin.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"And once again "

I used Stena lines few times already and constantly happy with every aspect of the sail, good access to port, driving wise, bording, on bord facilities, good variety of choice. accommodation, clean and good standards, i was only using economy class, but having tv in a cabin plus free Internet access in public facilities areas makes this line my very favourite one. There are other options, maybe closer, maybe cheaper, but I'm always going to choose Harwich and Stenaline. I'm recommending this route to everyone who wants to take car to Europe, always great experience
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Lukasz who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great crossing....."

I had a great crossing, much more relaxing than flying as I do a lot of flying this was a great surprise! The only thing I have a gripe with is the fact that I never give my correct phone numbers out anymore so as to stop sales/cold callers. I make a point of recording when I leave my numbers on a website or booking entry. Since putting my numbers on the Stena website booking form I have been hounded with cold callers. Forgive me if this is incorrect but as I say I keep record of this. Otherwise this was a pleasant experience. Thanks
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rob who travelled with Stena Line on Stena Britannica
Read More Read Less
"Rotary Twinning Weekend"

Having spent the day going to the Hook of Holland and returning overnight, I can only say how clean the Boat was, also the staff were very helpful and attentive, I will definitely use you again when I visit Holland. Is there any possibility for your Company to have any influence on the Directions signs in Holland on roads leading to the Hook of Holland, because they only start appearing when you are near the dock. Not one sign when you are on the motorway A15/N15.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Geoff Collins who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good trip, spoilt by the food and snacks "

As ever the ferry was excellent in every way, except for the food purchased. Fish and chips were lukewarm and the fish undercooked, the snacks in the lounge poor.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review"

Very good trip, cannrecommend travelling this route
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Pia who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trouble Free"

Everything on time with easy loading and exit. Great seats on board and well catered for. Will definitely use again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Almost perfect"

Earlier this month we had our first family holiday. As our boy is only 1 and a half (and not very good at sitting still for more than 10 minutes) we decided to take the ferry. I was generally delighted with the whole experience. We had a cabin for both journey's and took advantage of the services on board having a lovely breakfast on the way over and lunch on the way back, my boy enjoyed the play area and being able to stretch his legs on deck and my partner and I loved the fact that we could have a shower and get freshened up whilst travelling. I will certainly be using Stena line again and we were also happy with the ease of booking from the Direct Ferries website. The only negative was the lack of organisation involved when re-joining our cars once back in Harwich. There was a 20 minutes delay in re-joining our cars with no announcement to say why, and we (with our tired baby in a buggy) along with an old Lady with a zimmer frame were left to the back of the queue. This meant that we had a very stressful end to an otherwise enjoyable trip and our delay meant that we were then holding up other drivers who were already in their cars. I would suggest that this is something that Stena Line look at in the future to ensure the 100% satisfaction of all customers.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steven who travelled with Stena Line on Stena Britannica
Read More Read Less
"Two Ships; A Real Choice."

A return crossing, out on Britannica, return on Hollandica, second time in six months. An efficient and sensibly priced crossing, allowing plenty of time to rest in the inexpensive cabin. Everything you might need is on board, even WiFi. Staff helpful and sorted out a problem with my cabin by immediately, assigning me an alternative, without question. I have made this crossing a few times over many years and had hoped, after a gap of over a decade, the perceptible differences between the two ships would have disappeared; not so. They may be only very minor, almost unnoticeable things, but a crossing on the Hollandica always seems to be just that little bit better than one on the Britannica. They aren't enough to completely spoil the journey, but just enough for me to try to get the Dutch ship if I possibly can. It remains my favoured crossing for access to Northern Germany.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Phil who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent service"

In both directions the ship was very clean, the staff helpful, the ship docked on time and embarking and disembarking were managed in a professional manner.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Angela who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwhich to Hoek"

Clean ship very comfortable cabins, food 7 out of 10. everything else 10 out of 10.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by James who travelled with Stena Line on Stena Britannica
Read More Read Less
"First trip on Harwich to Hook of Holland "

Overall very good experience using the overnight sailing. Cabin more than adequate with good shower and toilet facilities and quite comfortable bad. Food on board was not stellar but good range together with beverage range.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice crossing but exit too hasty"

Crossing was nice and comfortable but as previous time, when comes the time to get off the boat, they don t allow people to move to the car deck a few minutes ahead of time, resulting in a massive confusion/cohort of people trying to board this microscopic elevator or stumble down 5 floors to where the cars are. More time should be allowed for a smoother exit. Also the priority boarding option appears to be no more; we regret that as it was very convenient especially if you want to have an early dinner on board.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andre who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review of journeys to and from Harwich to Hook of Holland"

Both journeys were thoroughly enjoyable. The ship was well appointed, clean and the service was excellent. We had a day cabin which proved very useful for working and resting. We thought we'd b booked a comfort cabin for the overnight return but were allocated a standard cabin in the stern. The staff were extremely helpful in finding a five berth cabin for the two of us which was very comfortable. The change was made at no cost. Overall the journeys were pleasant and a good way to cross the North Sea.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew Blowers who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very friendly"

Incredibly friendly service, from the check-in, staff on board, and even the port security. We had two double cabins for a family of four as we didn't manage to get a family cabin, but they were right next door to one another and were clean, well-equipped and with plenty of space. Particularly enjoyed the shower in the morning. Surprisingly good! We hadn't planned to eat on board due to the timing, but were quite glad as breakfast especially, appeared to be quite pricy. Enjoyed our trip and will be taking this route again in November. Certainly a viable alternative to the shorter routes between France and England.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nicci who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth crossing"

First time driving across the water for me. I found everything very easy, from the first check in to the last. Staff both in the port and on the ferry were very friendly and efficient. I will definitely be using this form of travel a lot more. Thank you for a great first time experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Fran who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic"

Very good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Round trip to UK (Hook Of Holland and Harwich with Stena Line)"

Dear Colleagues from Stena Line, On behalf of my family, I would like to thank you and your crew for the excellent experience we had on those two trips, from Hook of Holand to UK and back again to the same port. This was our first trip with your company. The overall services were excellent, as well as the accommodation and the food. On purpose, we tried different accommodation type, so that in the future we could choose, based on our needs or desire. The three types were just fine, and the last one that I used with my wife was simply excellent! As for the car, I did not encounter problem for parking it inside the ship, as the crew were always there to support the drivers. If I would recommend to other families? Of course: the price was lower than by using train, and we could enjoy the time spent onboard, which normally we don't do inside an airplane. Thanks you all, and I will be looking forward for another trip on your ships. Regards, Luiz
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Luiz Carlos who travelled with Stena Line on Stena Britannica
Read More Read Less
"amazing experience"

we had an amazing experience with Stena Line. On our way back from Ski trip Poland/Czech unfortunate we have been trapped in traffic and 2 different car/lorry major accidents. the Supervisor and all member of staff were very helpful and supportive. we could understand that they value each customer within great customer service ability. many thanks
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Booking error "

Travelling on the Sienna line ferries were stressfree and a very pleasant experience, but we found that although we are a couple and had a single berth from Harwich to Hook of Holland, on our return 2 x cabins had been booked by Direct Ferries. As I didn't expect that I didn't check before departure, but it seems very strange that such an error could occur. A request for repayment was made by the pursor on board, butyso far no joy.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jacobus Odendaal who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent "

Very comfortable indeed, cabin was really nice and everything suited us well.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very smooth & Modern"

This route is so easy! A choice of reststurants, a cinema and access outside. Loading and unloading is also very efficient, but not rushed. I recommend the curry in the resturant as well.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alexis who travelled with Stena Line on Stena Britannica
Read More Read Less
"Russia needed"

Looking for a quick and easy ferry to get East in Europe. German destination not working so Stena Line Stena are good cheap with big boats, no problem Food, beer and sleep....😆 What we all want
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mark who travelled with Stena Line on Stena Britannica
Read More Read Less
"If all travel were this easy"

Second time I have used this ferry and it won't be the last, comfortable, affordable and most of all the most stress free experience. Loading is quick, you are given your cabin keys at check-in so you just drive on and get comfy!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Lydia who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great way to get to Europe"

Very comfortable journey with polite staff and comfortable rooms. All facilities were very good and clean, and there was everything we needed on board. If we could make a criticism, we felt that access to the boat was a little late from Harwich, which meant there was a short time to eat and settle in before going to sleep. Overall, the most stylish way to get to Europe.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Eleanor who travelled with Stena Line on Stena Britannica
Read More Read Less
"5 star service "

Efficient, quick, stress free check in, boarding and in berth within 30 minutes of check in.....crossing was so calm did not feel like you were at sea....... Only downside was cooked breakfast as did not appear to be freshly prepared / appeared warmed up, though on my previous crossing was 4 star quality.......
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent!!!!"

The Cabin was lovely and clean as was the bedding. We could not fault the staff, they were all very friendly and helpful. Would use Stena Line Ferries again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adrian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good choice"

Very happy I chose the ferry in preference to flying. Efficient boarding and disembarking, comfortable and clean cabins. Slept well. Will use it again. Disappointed by breakfast option in restaurant - a fixed price/all you can eat option only. I wanted coffee and bacon and eggs but didn't want to pay 17eurosfor it. Breakfast options elsewhere were all high-carb only Didn't think the prices in the shop were good value either
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Natasha who travelled with Stena Line on Stena Britannica
Read More Read Less
"quality service"

The booking procedure was simple and to the point. The arrival at Harwich went very smoothly with my documents being presented to me at passport control. The ferry crossing included a splendid cabin on my out bound journey. The ship was immaculate and the services were impeccable. Disembarking was very straight forward and well organised by the ships crew. I was off the ship and on my way in no time. The times of departure and arrival were very prompt. my return journey was equally as well organised and again very prompt sailing times. I would certainly recommend Stena Line and Direct Ferries. I will definitely book through these organisations again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Brian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Boys trip"

I took my two sons (8 & 10) on a boys adventure to Rotterdam using the stena ferry. From the moment we boarded at 9pm for the Friday night crossing the fun began. An exploration of the ship, then to our cabin for a good nights sleep. The boys waited up for us to depart. In the morning chocolate custard was their breakfast highlight. (And mine). The range and quality of good was fantastic. Arriving at Hook railway station literally outside. Sunday afternoon and we were first passengers to board. Again many excellent crew around to offer help if needed. We sat right at front of shop by window and enjoyed two meals and the crossing home. Great fun and will do again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"STENA launch plus"

I really appreciated this separated launch. If you don't want to be amongst noisy televisions and playing kids, this is a very good alternative for a reasonable price. Plus, the free coffee is of excellent quality.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gerard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable, but a little expensive "

The crossing was good and the ship is very comfortable but cannot understand why items in the shop and Restaurant has to be so expensive. When comparing costs with other Stena Line ferries....i.e. Travelumnde to Ventspils. Crew are really very friendly and so very helpful and approachable.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"great"

i am like all time use this stena line big thanks to all stuff
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adam who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable journey as usual"

It was a pleasant enough crossing. I drive through the night to get to Harwich port so can the sleep in the cabin. All I would say it why do they cross to arrive at rush-hour in Holland? I then drive on to Germany from Hook and the traffic is an absolute nightmare at the time they dock.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Marc who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent Service!"

We had an inside cabin on both sailings. The facilities in the cabins were excellent and they were both very clean. We were impressed by the friendliness of the staff we dealt with both on the ferry and at the terminals. We'd definitely use Stena Line again!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mr & Mrs Tony Barnes who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great alternative to other ports"

We had a very comfortable overnight trip from Hook of Holland to Harwich, with a spacious and well appointed cabin. The journey was smooth and punctual and the price very competitive. Travelling from Switzerland to Gloucestershire we decided to avoid Calais in case there were delays and found the drive up through Germany was fast and easy, with no motorway tolls and with the added bonus of a couple of days stop on the Rhine valley. We're thinking it is a good way to visit the Netherlands instead of flying as well.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"A superb crossing"

My first crossing via Harwich and Holland was nothing more than quite superb. I honestly could not complain about anything whatsoever. I took this crossing to avoid Calais, which has been my chosen way to cross for a number of years. I will do so again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Boat trip"

Fantastic boat with superb dinner.Only let down by average breakfast
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bruce who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight Harwich to Hook of Holland"

Brilliant. Booking web site simple to follow. Number plate recognition speeds up check in which was just a couple of minutes. Comfort cabin was surprisingly good - large, well fitted out, full size shower and great beds. Breakfast quick and good. disembarkation smooth. And the return was the same. A great option to avoid the mess at Calais.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holidays"

Great trip relaxed and not to crowded and with a cabin the the journey flew past most enjoyable
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Timothy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pretty Good ferry trip"

We were informed a day before that the journey would be 2 hours longer than advertised, but in the event it was only half an hour longer. Caused a bit of confusion with our accommodation, but nothing serious. It is rather tedious (At 7 hours on board), but the seats are comfortable, and there is plenty of coffee available. Much, much better than overnight, where you are doomed to a sleepless journey at much greater expense.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gideon who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth crossing to The Hook"

Easy boarding, comfortable cabin and a pleasant dream-free crossing!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Travel home to UK"

A pleasant end to a wonderful holiday. I choose a cabin and overnight sailing to give my husband a break from driving. There were two minor discords with the trip. The first is that I have mobility problems and would normally use my mobility scooter to move around the ship. I had notified the company but the cabin would not have been wide enough to bring this or even a wheelchair in. As it was an overnight crossing only, we made do with the assistance of my husband and a folding walking aid. The second was the arrangements for breakfast and disembarkment the following morning. We were up early to disembark but were told we were not disembarking until 6.30am. Because other ferries I have travelled on like a quick disembarkment, I did not book a breakfast and found that we could not have a proper breakfast nor the alternative area did not open until much later. As a diabetic, I found this frustrating and could have been medically a problem and as a normal person, not being able to get a coffee was annoying. There was no notification about these facilities and so feel unhappy about the journey home.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rosemary who travelled with Stena Line on Stena Britannica
Read More Read Less
"Wonderful journey"

My family and I had a wonderful journey over to Hook of Holland on Stena Britannica and back to Harwich on Stenna Hollandica the following week. The ferries were clean and the public areas well serviced. The staff were very friendly and accommodating in the areas we visited on the ferries and the cinema choices and screenings were good. We were able to visit our pet dog who was travelling in the car once during our travel and found that he was happy and comfortable on the journey. My teenage sons found the computer area and TV area good to pass the time with and the seating areas were very comfortable.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anna-liisa who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very convenient and comfortable trips"

This was our first time on the Harwich-Hook of Holland route. On the outward trip, everything was absolutely fine - all very straightforward and comfortable. On the way back, certain aspects of the experience really made it fantastic. First, at Hook of Holland, although we arrived very early we and everybody else were able to drive straight onto the ferry. This meant that we had plenty of time to settle down and relax in comfort after the long drive to the port. Second, because it was an overnight crossing, we had booked a cabin. We were both really very impressed with the facilities - extremely comfortable bunk beds, an excellent shower and all really very clean. We slept very well indeed and I was suitably refreshed by the time we arrived in Harwich for another long drive back home. This will now be our standard route for getting to the continent.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amazing trip"

Great service. Amazing ship
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth journey over the Channel"

A group of three humans and four cats, on their way from Northern Europe to Britain. Luckily we chose Stena from Hoek van Holland to Harwich. The border authorities were a bit fussy about the cats, but not overtly so. The cabins were and probably still are spacious, the breakfast good, the personnel on the ship most professional. We could get into the boat early, about two hours before sailing, had time to take the cats to the kennel in good time. One question though: why the cats could not travel in their owner´s cabin? In a big ship like this one, there could be a few cabins to which people could take pets along. Put briefly: quite ok, even pleasant.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Matti who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hoek van Holland"

A really pleasant experience for the whole family. Films on board helped pass the time for the boys aged 11 and 13 and you could also hire games and even a football or basketball to play on deck in the caged football area! Wind made that a bit difficult this time but a great idea. It was a very relaxing way to start the holiday and for those who need more rest you can also hire cabins when you get on board for a reasonable cost.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very pleasant trip"

We had a very pleasant journey once again. There's nothing to criticize-All went well!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anett who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stress free trip to Holland"

From arriving at the port in Harwich to disembarking in Holland this trip was completely stress free. I travelled with my 15 year old son and his friend and as soon as we got on board they discovered the basketball court and spent the majority of the sailing playing basketball. The ship never seemed overcrowded and the sailing on the way to Holland was so still that you forgot you were actually on the sea. Spending the majority of the time on the ship alone did mean that I often lost my seat if I went to get a drink etc. but I soon found another place to sit. The weather was lovely so I spent a lot of the time on the ships deck. Disembarking in Holland was speedy and even though this was my first time driving abroad I found the roads easy to navigate. I ate on the ship on both sailings and the food was tasty if slightly expensive. If sailing again I think I would chose to sail overnight as we did lose a day of our holiday. Far less stressful than flying and I will definitely sail with Stena again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Emma who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great ferry trip"

The ferry crossing was much easier than expected. The film helped and we found the return night ferry better than the day ferry. Our only difficulty was the lack of gluten free food.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jenny who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena crossing . Harwich - Hook Of Holland return"

Very comfortable crossing. Had an inner cabin. Very quiet and probably if we weren't apprehensive about the journey on the other side we would have had a better nights sleep. Will definitely use this carrier again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great way to travel"

We used this crossing in the daytime (UK to Netherlands) and overnight for the return trip. The overnight trip was particularly good as the cabin was spacious for the five of us, the bathroom fab, and the beds mega comfy. Our only complaint would that the on-board catering is very expensive considering it's not of very high quality.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sarah who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overall a Good Trip"

I found the overall trip to and from Rotterdam very good and comfortable. The ship is very clean, the staff helpful and motivated, and the quality of food is good. Safety is well handled and everyone knows what they are doing. I enjoyed my trip very much. Here are some ideas for further improving the passenger experience. Boarding is a bit of a bun-fight at Rotterdam, where it is pot luck, if you get into a short queue. Frustrating to see others who arrived well after you ahead in the line. The menu in the restaurants should indicate if the food contains allergens such as nuts, gluten, dairy. If you have one of these allergies it can be confusing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steve who travelled with Stena Line on Stena Britannica
Read More Read Less
"Brilliant"

Can't fault the service one bit. All the facilities you need on board. Will definitely be using the Stenaline again in future.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Convenient and value for money "

I have used the Harwich - Hook of Holland route once before and had no hesitation in rebooking for a trip by motorcycle to the Czech Republic earlier this month (August). The staff are very friendly and helpful. Offered help in securing the bike. The cabin was clean and comfortable. The pre booked breakfast on the way out was comprehensive and good value for money. Bar drinks though seem expensive. Would I use this route again - yes definitely.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Keith who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent crosding"

The food was good and the cabins very comfy plus a great shower!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent service "

happy with the service during our journey with directferries Stena line. Always great joice, wouldn't change anything
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Pavel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good "

Very good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Frantisek who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very comfortable crossing"

We had two great experiences travelling with Stena Line. On both occasions we had a cabin with a sea view which was really lovely. Our beds were very comfortable and we were very impressed to see towels there so we could make the most of the en-suite- the shower was fabulous and just what you need after a day's travelling. We were women both mornings rather early which was our only niggle- this was in order to encourage passengers to have an onboard breakfast. Really the crossings cannot be faulted - perfect. We already intend to use this service again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent place "

Perfect journey, nice and tidy room, staff very helpful
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Olga who travelled with Stena Line on Stena Britannica
Read More Read Less
"Perfect"

From checking in, Cabin, crossing and departure, a perfect crossing. We found the early boarding a relief after a long drive. The Cabin was more than adequate and we slept well. the Shower had enough water pressure and temperatur we found better than in a lot of Hotels. The meal we consumed was very tasty and hot. We will definately use this crossing again. the difference in Price was counteracted by shorter distance and better connections to our departure and arrival destination. Thank you Stena Line Renate (80) and Michael (62)
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Renate and Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip"

Easy booking with direct ferries Simple and quick check in Ship, cabins and food very good Excellent all round trip
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jeremy who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent "

Everything was excellent
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Zane who travelled with Stena Line on Stena Britannica
Read More Read Less
"Best way to travel by car to the south of england"

This is the best way to travel by car from Holland to the south of England. I use a cabin even during the day, it's well worth the extra money. The cabins are very clean and include a bathroom. The ships have always been on time and the service personal always helpful and courteous.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good value"

Took a car & 2 people across for around £150. Very good value - I would choose this trip again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable modern cabins. left and got there on time"

Ferry works very well. It would be great to be allowed off earlier than 6:30am along with the trucks because if youo leave at 6:30am you hit all the bad congestion getting to and on the M25
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very Happy Journey"

We travelled to Mainland Europe to see my parents. Staff was excellent, Ship was in time and there was enough space for my young family to spend a very leisurely two trips.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Raimund who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent service"

First time using Stena and was really impressed. The staff on board were friendly and helpful. We booked the lounge plus and was grateful we did. The only negative in my view, was the cost of food in the dining room. It was a bit excessive. Other than that, had a great trip to and from Holland.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Dave who travelled with Stena Line on Stena Britannica
Read More Read Less
"Simple steady and a break from driving."

Its a long way so really consider a sea view cabin. Nice clean spacious, amazing shower with a tv. However, if you have kids, take a computer load it up with films when you go and they will be entertained but you will really be glad you got a cabin. Great ship, really nice.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"enjoyable way to get to the Netherlands"

On a business trip to the Netherlands; I chose the ferry rather than Eurotunnel and the drive through Belgium as it saves at least 4 hours driving , not counting the traffic jams around Antwerp - able to board early, good meal, comfortable cabin, no noise and off the ferry in the Hook - perfect, but maybe more expensive, even taking into account the probable necessity for a hotel doing it the long way round.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Roger who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight ferry to Assen TT"

Booked a return ferry crossing to visit the Assen TT, with cabin for one. easy loading of the bike, with good tie downs and space. The cabin was clean with clean bedding and towels. Food on board for the evening meal was very good and reasonably priced, and the buffet breakfast at 15 euro was a good start to the day.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Didn't we have a loverlee time the day we went to..."

What more can we say other than a massive ship got us there safely, bang on time, without fuss or bother in a spotlessly clean vessel and the staff were gloriously helpful, friendly, muscly, moustachioed and tattooed. Thank you. And may your God go with you.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Lisa & Leo who travelled with Stena Line on Stena Britannica
Read More Read Less
"Gotta be the nicest ferries!"

We cross to mainland Europe and back a couple of times a year and had not used Stena for a good few years. On a recent trip going out, we used PandO from Hull, but to say "we will not repeat that trip" is an understatement! So, it was with some apprehension that we booked our recent return on Stena - what a smashing surprise, to a pitch where we are now firmly committed to using this crossing for the foreseeable future. We could fault nothing and were delighted with the experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very impressed"

On the way out we booked a cabin but not on the way back because it was fully booked. The 4 berth cabin was great for the kids, a massive plus that it had a window. Very well appointed, super clean, very very nice. There was even a tv in there! Services on board were very good. The restaurant had a nice variety of food, all looked fresh at affordable prices. On the way back on a Sunday, we were nicely surprised when a magician entertainer came around making balloons for kids and inviting them to one hour free entertainment. My kids loved it and me too, he was good. All in all a very nice experience that we highly recommend. Just be aware when booking your crossing, I almost booked with Stena directly but then I came across Directferries and found exactly the same offer for literally half the price! So thank you Directferries! My overall rating is 5 stars for each category below but for some reason the system is not letting me choose five stars to each of them.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Patricia who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook of Holland 20.03.16"

very good facilities & comfortable cabins, however, we were travelling with my 83 year old Father who walks with difficulty & on both crossings the staff parking the cars failed to get us next to the right lift so he had to walk a very long way to get to the disabled cabin we had booked for him. Once would have been unfortunate, twice was simply not good enough.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Our trip"

Very friendly staff & an enjoyable trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Maria who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great service!"

I recently drove to the Czech Republic on holiday, and as part of that journey used the Stena Line ferries between Harwich and the Hook of Holland, booking via Direct Ferries. I included a cabin in my booking for both the outward and return journeys, and was handed the cabin key card at check-in. The cabin was clean and comfortable, so I was able to rest before the onward journey. The TV in the cabin provides a range of English and Dutch channels, plus a view from the ship's bridge, and a chart plotting the ship's course. There are also plenty of facilities on Deck 9 including a cinema, shop and a variety of catering outlets. On the outward journey I settled for a coffee, but on my return I had an excellent meal in the Metropolitan Restaurant. I would not hesitate to use this service again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich"

We enjoyed the crossing both ways, day crossing out and night back. Staff were helpful and friendly. Cabin was clean and well appointed. Thanks
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steve who travelled with Stena Line on Stena Britannica
Read More Read Less
"Motorcycle trip to Berlin and sailing in Denmark's Little Belt."

The ferry journey to the Hook of Holland from Harwich and back was a great way of starting and finishing my holiday
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"trip to Holland "

A very stress less experience in taking my car over to Holland. The ferry was a far better than I could imagine, seats were very comfortable and there was enough entertainment for the journey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Charles who travelled with Stena Line on Stena Britannica
Read More Read Less
"night trip good for business"

This was a great way to get to the continent for business. I found it stress free and the accommodation was great. I took the night-crossings so that I was sleeping for most of the journey, and could do a full days work in Holland before returning the next night. Taking the car was easy, and luggage etc not an issue.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice short cruise"

We had the captains cabin on the night ferry. Everything was lovely and we enjoyed the complimentary drinks and snacks. The bed was big nice and soft and the view out of the window was great. Only negative thing was the glass board right above the bed which was supposed to cover up the curtain track. It looked really scary and rather like a guillotine, so we decided to turn around and sleep with the heads at the foot end. Apart from that everything was great. The food in the inexpensive restaurant downstairs was good too and freshly made. We would always book again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"A good way to travel"

This is a calm way to cross to Europe. Left on time, comfortable and quiet in the Stena Lounge, arrived on time. Good to have the option of daytime crossings so avoiding the need to have a cabin.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nigel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Calm crossing"

We had a nightmare drive to our ferry, one traffic jam after an other, but after ringing Stena line to assure them we were doing our best to get there on time we arrived late for check in but were allowed on and a really nice crew member showed us how to get up to the top decks (our first time on this crossing). The cabin was great, very clean and easy to find. All the staff were very polite and helpful. After a pretty stressful trip to get there it was great to unwind with a meal and a drink and a sleep in a comfortable bed. We cross regularly to and from Europe and Uk and normally take the Channel Tunnel but after this trip have decided we will definitely travel this way again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"smooth crossing"

I found the whole experience of the ferry crossing very good, I was towing a caravan and embarking and disembarking was made very easy, we had a very comfortable cabin, it was a relaxing pleasant crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena ferry"

I have never slept better or felt more welcome on a ferry, letting passengers board early on the night run is brilliant, well done,
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Roger who travelled with Stena Line on Stena Britannica
Read More Read Less
"excellent trip"

Excellent trip, and by comparison to other ferries clean ship with good facilities.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"very easy and pleasant!"

this was our first time taking the car ferry. it was better than we even expected! everything was on time and very simple. we slept well and were thankful for this easy way to not only sleep, but travel as well, as we made our way to the netherlands.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"regular cabin "

Hi All, the cabine was really nice event if it was not like the picture I could see. The bed was bigger than expected. All the bedding and cabin was cean. Also the shower was really nice, warm water and enough pressure. Better than in my house. The crew was really nice as well. For the car, the facility in UK (traveling from UL to NL) is alright. Toilet in the parking area was really cold (it was winter also). The facility in NL (traveling from NL to UK) was just ok. Toilets has been better than in UK. A small bar is also close (I did not comment as I did not try). Town is really close in NL. The load and unload of the car in the shift is really easy, professional people will guide you to this. I do suffer from motion sickness but the trip on the boat was really pleasent. I did not get sick even if I could feel some small movements. It is quite stable. I give a middle ratting for general facility and quality of catering as I did not use the cinema room and the self service (food). The food did look alright and the rpice was not over expensive. They sell some perfumes cheaper...
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"An easy way to travel"

Cabins were very clean and comfortable with a good shower in the ensuite. There was a gale blowing the night we travelled and I was worried about sea-sickness. However the ship is so stable that we hardly felt any movement at all and arrived refreshed after a good night's sleep ready to start a full day's sightseeing. I cannot comment on the catering as we did not use the restaurants. The food looked nice but did seem rather expensive.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michelle who travelled with Stena Line on Stena Britannica
Read More Read Less
"what an experiance"

It was better than a cruise. The crew was very helpful. The cabin was in 5* condition. Everything works as one would expect. The restaurants were excellent. The only concern was that the passangers had to wait 1 hour until all trucks were unloaded. May be there is a practical reason for that. I will certainly go with Stena.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sanath who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight trip"

We fully enjoyed our experience with Stena and found the cabin to be clean and comfortable. We will be using them in the future.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to holland from Harwich to the hook"

Good all round trip, the ferry can be a bit awkward to get to especially on a Friday afternoon ,good access at the port, ease of loading,the staff are very helpful ,choice of restaurants on board. The first class lounge is always my choice for the extra price is well worth it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Enjoying the journey"

Each time I travel with Stena Line (on the Stena Britannica), I have enjoyed the experience. I have simply been able to stop rushing, stop worrying about the logistics, stop the thoughts of the road traffic and conditions and just be! I start taking time to do things that just done happen in my normal schedule- time to chill out to music or a movie, eat good food, read. I feel safe, welcomed, and really enjoy being on board. Regards the overnight crossings, I do like them as am acutely time aware and feel I can spend my day time getting to Harwich and then get over that long jaunt to the port journey on the ferry, eating, resting and sleeping. I get more sleep in my bunk than I do at home and its something I look forward to and returning from my Hook of Holland commitments. Am returning March...it will be good (again).
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent"

I have traveled with Stena Line quite a few times now and have always found it a very pleasant experience. The meals we have had were very good, the staff are friendly and what I am most impressed with is the cleanliness. I have spoken to the cleaning staff and complimented them on their work. Impeccable!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Morag who travelled with Stena Line on Stena Britannica
Read More Read Less
"Christmas Trip 2015"

Seamless embarkation; easy to locate the cabin which was clean and comfortable, with enough space for an overnight stay. Highly recommend and will use this service again for return journeys to the UK.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Lennaert who travelled with Stena Line on Stena Britannica
Read More Read Less
"PLEASURE CRUISE (HARWICH-HOOK van HOLLAND)"

We had a Captains suite which is more luxurious and has more facilities than a Grill Suite on any of the Cunard Queens. A VERY PLEASANT CROSSING.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by William who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great experience."

Friendly & helpful crew, comfortable amenities, a great way to travel.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Karl who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hoek"

excellent crossing in comfort cabin
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable Crossing"

Cabins a notch above other ferries in comfort, complete with television. We crossed in pretty bad weather, and I for one did not notice.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Roger who travelled with Stena Line on Stena Britannica
Read More Read Less
"autumn break 2015 - Oxford, Lechlade"

Everything was perfect, except the fact that we weren't able to get something to eat at half past five in the evening. We were with a group that travelled to England and wanted to end our lovely trip with a snack and drink on board. This wasn't possible because the kitchen was closed! Pity!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Henk who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing"

Had a good crossing. Beautiful cabin with good facilities.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Hermanus who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Rotterdam"

Overall a better experience than the Hull to Rotterdam. The inside cabin was far better the P&O ships.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Who needs planes"

Overall, my experience was excellent. The outward journey was on time, facilities were very good: sod the plane, I say. I'd much rather take longer and have room to wander about, eat, relax. The homeward journey didn't go quite so well: it was about 45 minutes late departing, and worse, when we reached Harwich foot passengers were kept on board for almost another 45 minutes, with no communication from staff as to why or what was going on. This meant we all missed the train and had to get a later one, leading to everyone getting home much later than intended. Even with that, though, I'd take the ferry again for all its many charms.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Map"

Minus point: Unfortunately there was no map of the UK for sale in the shop (we forgot to bring our map). Fortunately, one of your co-workers was kind enough to give us her old road atlas. This proved to be of great value to us, especially when we arrived around 11 pM and lost our way because the A 14 was closed. Nothing but praise!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Day travel to Holland"

At first I was worried about spending several hours travelling on a ferry and wondering what I would do in that time. The weather was sunny so we sat outside on deck, watched some t.v., had something to eat, then we had arrived in Holland ahead of time! I had a really pleasant trip, all the staff were friendly, and we had the usual English 'stag party'to keep us entertained! All in all, a very pleasant trip. The time flew by. Will certainly do it again especially at that price! Excellent value for money!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ruth who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very pleasant experience"

Together with another couple, we recently travelled from Hook of Holland to Harwich. We were lucky because our cabin had a large, round window and was quite spacious. A good shower and bath area was a total surprise. The crossing back from Harwich to Hook Holland was a little different because we had cabin with no window and the room was smaller but also this time, everything was clean, modern and we had our own bath room. The facilities in general were really good with something for everyone. A good way to travel from the Netherlands to England.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"harwich - heuk van holland"

excellent service
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland to Harwich"

Everything worked extremely well, the cabin was comfortable and a real bonus was being able to watch the rugby on TV while in the North Sea.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich - hook of holland"

Fantastic value and caring staff. 10/10
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Steven who travelled with Stena Line on Stena Britannica
Read More Read Less
"A Trouble Free Journey "

We found everything as it should be, the staff were courteous and helpful and conditions on the ship were fine. Late leaving port in both directions but time was made up. A very enjoyable trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent trip"

The cabin was clean & comfortable with an excellent shower. Breakfast was extensive and made a good start to the day. The staff were all friendly & helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"road trip"

Travelling by ferry on a motorcycle can be difficult at times, long waits on car decks sucking in exhaust fumes while you overheat in your road gear, slippery ramps and decks etc... but the crew had the few bikes on-board and off very quickly. On-board services were very good, the cabins well equipped, with a pulsing massage shower of which I made extensive use. The crew were friendly and efficient and menus varied and reasonably priced.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing with Stena Line"

1st time on Stena Line, had an overnight cabin, was very impressed with cabin. Beds comfy, & clean. Shower very good, thought shower might be a bit slow but was wrong, pressure of water very good. Food in restaurant, good choice. Would not hesitate to use again.t
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry crossing "

The staff were excellent, very polite and helpful with a sense of humour. The crossing was relaxing and even the prices and quality of the food was good. The cabin was cleaning and adequate. Thank yoù for a very good crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rosalind who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great experience!"

This was a once in a lifetime trip for me. I had always wanted to take the trip across on a ferry as a child. I had read about the Stena Line and most recently about the Stena Britannica. I was able to fulfill my wish to take make the crossing by ferry on the Stena Britannica. It was a wonderful experience. I had a cabin at the bow which was spacious and well done. The dining experience in the Metropolitan restaurant was very nice as well. The staff all aboard the ship were very helpful and cheerful. Whether this is a once in a lifetime trip or a regular one, the ship and service were very good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Zubeir who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich Hook of Holland"

First time on this route very enjoyable excellent service will use it again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Always a Pleasure"

We are a family of 2 adults and 3 small children. The family cabin is perfect for us. In the cabin, the bathroom and the public areas around the ship, you get the impression that everything is clean and kept up to date. The staff are all very friendly and helpful. The restaurant (Taste) is fairly priced and the food choice and quality good. Especially good for the night sailing is the fact that you are allowed onto the ship very early which gives time to eat and enjoy the facilities before the ship actually sets sail. On our way out (HvH-Har) we arrived a couple of hours early at the port to check in and were on the ship within 10 minutes. Having previously always used the P&O North Sea Ferries, I am a definite convert to Stena Line - there is no comparison!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Patrick who travelled with Stena Line on Stena Britannica
Read More Read Less
"Childrens Entertainment"

I was particularly impressed with children's playroom and the children's entertainment programme
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robin who travelled with Stena Line on Stena Britannica
Read More Read Less
"top rate"

I would highly recommend this ferrie, many things to do to entertain ourselves and children, top cabin standards, great dog's crate.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Joanna who travelled with Stena Line on Stena Britannica
Read More Read Less
"Enjoyed the experience"

I took the Stena Britannica from Hook of Holland to Harwich last week and thoroughly enjoyed the journey. All the staff from the ticketing agent to to the staff on the ship were great. The evening meal in the Metropolitan restaurant was nicely done, as was the service. My cabin at the bow of the ship was better than I expected. All in all, I was very happy with my journey and experience. This trip was a one-off for me. I had read about the Stena Line and the Britannica and hoped one day to do the crossing. I was able to do just that last week and was very happy with my experience! Thank You to everyone at Stena Line for making it a wonderful experience!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by ZB who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook of Holland"

One of the best ferry crossings I have been on. A sizeable boat with good catering facilities and seating areas. A little short on seating in the quiet zones but we got set up in the comfy seats in front of the big screens. The crossing was smooth and quiet.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great Ship, great service"

Booked via Direct Ferries because they accept PayPal. Normally travel from calais or Dunkirk but from now on, I will be using this service. Holland to Harwich. I really can't find a single thing to moan about. Nice people, nice price and a super journey. I really find the chance to take a cabin during the journey a great advantage. Your own room/space, toilet and shower and even a bit of TV if you feel so inclined. Clean, tidy and very presentable. Thanks.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bobbi Carol who travelled with Stena Line on Stena Britannica
Read More Read Less
"To change the cabin, we had to pay and additional €100 and a €20 administration fee."

The trip was very satisfactory, am satisfied with the ship etc. The service when it came to rebooking, not such a good experience. We wanted to go home earlier, luckily I had the type of ticket that allowed modifications. When we contacted customer service, we were told that the first five days are full. It's very busy because of the high season. The next available option was for a crossing without a cabin for which we had already paid, and also had to pay an additional 20 euros administration fee We are agreed to this because we just wanted to go home and there was no other way but I think it is not a good service that we had lost the cabin worth 100 Euros and still had to pay the 20 euros administration fee.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Bas who travelled with Stena Line on Stena Britannica
Read More Read Less
"More than expected!"

The cabin was fairly simple on the face of it, but we were pleasantly surprised by how nice it was. All bedding, towels, shampoos etc provided as you would expect in a basic hotel room. Checkin was simple and efficient so a very smooth process for us. Not a fault of the ferry operator, but we did find the controls after landing at Harwich were very slow, despite being quite early off the ship, we waited over half an hour in a queue to leave. We didn't experience the catering, so can't rate/comment that.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Perfect "

Everything perfect Thanks
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adam who travelled with Stena Line on Stena Britannica
Read More Read Less
"Boat trip"

Even though it was busy that day, I still managed to find a decent seat and still had a relaxing trip (apart from some parents who let their kids play with chairs, even though others are sitting on it)
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Marvin who travelled with Stena Line on Stena Britannica
Read More Read Less
"travel with Stena Line"

I am very happy, for sure will travel again, I strongly recommend
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Dariusz who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good nights sleep :))"

Excellent all round trip from boarding to disembarking, cabin clean and adequate . Food in restaurants again good although drinks a bit pricey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"the best crossing in the last 10 years"

I have used Ferries from all the ports.... I must say it was the best crossing so far. Nice boat and good service.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Wilhelm who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent choice"

To go on this route was an excellent choice! Everything works well. Clean and neat and good service.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Tore who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Britannica"

Ferry facilities well maintained and clean, staff efficient and helpful. I paid extra for Stena plus, included club lounge and enjoyed 2 course meal in restaurant. Arrival at Hook timely however luggage retrieval needs an overhaul as there was considerable wait for it to be brought from the ship. An enjoyable and relaxing overall.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Della who travelled with Stena Line on Stena Britannica
Read More Read Less
"pleasant voyage"

much more modern than previous trips cabin was much nicer than some ive travelled in
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ronald who travelled with Stena Line on Stena Britannica
Read More Read Less
"Directferries request."

Outward journey excellent slight delay on leaving Harwich but kept up to date by Captain. Return journey from Hook of Holland another delay in leaving port but this time no information from Captain leading to frustration. All and all a comfortable experience and I would have no hesitation in using this route again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Joseph who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry trip with Stena worth repeating"

A comfortable ship with good restaurants and other facilities. During the boat trip, we stayed in the lounge; a pleasant and quiet space with good facilities. Worth repeating!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Ronald who travelled with Stena Line on Stena Britannica
Read More Read Less
"Would certainly travel that route again"

First time and very impressed small port and straight on the Ferry every thing open restaurants bars shop two before sailing.Cabin very clean pristine white bedding and towels excellent shower room. Slept well, perfect.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robin who travelled with Stena Line on Stena Britannica
Read More Read Less
"nice crossing"

Luckily i sailed mid week and outside school holidays which made for a very quiet crossing. Ship was niice and clean. That the deck furniture was secured to deck was strange though i understand. Sea can get rough. But you couldnt move chairs into a sheltered spot. Restaurant was very good and well worth booking in afvance. I carried medical equipment with me and they put it away safe until docking. Good service.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Penelope who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good journey"

The staff were great, the cabin was good & clean. The shower was one of the best we had in all our accommodation on that holiday (this was the return).
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hoek van Holland"

An excellent ferry in perfect conditions. The departure and arrival times were exact both ways. The lounge was very comfortable and the service first class
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Carla who travelled with Stena Line on Stena Britannica
Read More Read Less
"A fantastic journey"

We found our trip with Stenaline really comfortable, in excellent surroundings. We travelled with our four children aged 6-16 and found they were well catered for with the cinema, magic show, play area and extremely reasonably priced food. Our two birth cabin was really cosy with a lovely large window and comfy beds, as well as an immaculately clean bathroom and choice of TV channels. We would definitely travel with Stenaline again and would happily book through direct ferries. We amended our booking, adding a cabin later and it was very easy to do. All round - excellent!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Brigit who travelled with Stena Line on Stena Britannica
Read More Read Less
"Smooth and Comfortable "

We used the captains suite during a day crossing to allow our 1yr old space and freedom to play safely. The room was perfect for a family and the views/windows amazing. We were very lucky to have a smooth crossing. My only complaint would be that we were made to exit down to the car deck with young children through the smoking area for the lorry drivers and more than capable adults filled the lifts so we were made to carry the buggy down the stairs.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook of Holland"

Another easy crossing; I wish they'd change the wake you up music though!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Music"

Would have appreciated some live music entertainment in the bar
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Kåre who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing to Hook of Holland on 18th May 2015"

A smooth crossing with comfort and good facilities. I was particularly grateful to be able to board the boat very late - which was due to being let down on trains.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing"

The trip over from the Hook of Holland was perfect, have a good laugh with the two girls and the guy in the duty free shop, doing a great job. Nothing bad to say.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Simon who travelled with Stena Line on Stena Britannica
Read More Read Less
"oipnia"

Very good trip, very nice staff, comfort. Everytime should be like this the travel. To the future clients, if you need an advice, do not put higher temperature in the cabin, it is warm enough. I recommend the steak in the bar, taste like at home.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Halina who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip from Norway (western parts) to England"

It was a dreadfully long trip from Norway to England and back. We were happy to board the shop long before departure from Hook of Holland. We had a short, but pleasant night on board, so we were not able to make use of all the ship's amenities. We sailed to England with Stena Britannica and returned on Stena Hollandica I think. Comfortable ships. A suggestions: Start a sailing between the western part of Norway and England. That one we would sail with every year!!!! This trip is too long for us to repeat it. Thank you.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Finn who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable trip to and from UK"

Comfortable and nice way to get to and from England. Nice cabin with all the essentials. Good restaurant, good food for reasonable prices. Nothing to complain about
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very comfortable, clean and professional service."

We are a family of five. We had a family cabin for the five that was very comfortable and beautiful. The ship looks very new and we would have loved the trip lasted longer to enjoy it more!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Nicolas who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good trip"

We always travel by boat to Holland because the staff are always so very helpful especially as I have a disability and travel with two little dogs. The only downside is the coming into the Britian whilst I fully understand about security it is always very slow where as the Dutch size is always much quicker. On board the boat though I can not fault it or boardding from the uk that is always fine also. I shall continue to travel to visit my family by boat.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ellen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland to Harwich"

Excellent night trip over. Paid extra for comfort cabin and slept well. Staff great.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Suzanne who travelled with Stena Line on Stena Britannica
Read More Read Less
""

All OK
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Giuseppe who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland - Harwich"

Both the booking process with Directferries and the trip itself went ver well. The only negative point is that there were delays during check-in for the return trip, which occurred as a result of problems with the computers but we were kindly informed by the very friendly staff. This resulted in to the crossing being delayed but we managed to arrive on time. The ship has an elegant decor with very good facilities e.g restaurant e.t.c. After leaving territorial waters, calls become very expensive. Fortunately the Wifi works but moderately.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Hans who travelled with Stena Line on Stena Britannica
Read More Read Less
"Sailing from Harwich to Hook of Holland"

In radient sun and calm seas it was easy to enjoy the sailing on board Stena Line's impressive ferry between Harwich and Hook of Holland. The interior design on the ship was lovely and leaves a feeling of spaciousness. We had our dinner in the restaurant and everyone was happy with the food. Even though the ship does not have tax free shops the prices on most items were cheaper compared to Norwegian prices. Next time we will love to sail on this crossing, because this crossing is much nicer than the ferry from Calais to Dover.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Lene who travelled with Stena Line on Stena Britannica
Read More Read Less
"Beautiful ferries"

An amazing trip to Holland on a very quiet boat - had the cinema to ourselves for 2 films. Very well furnished ferry - a great experience! Like a floating hotel!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Elisabeth who travelled with Stena Line on Stena Britannica
Read More Read Less
"a sound nights sleep."

I travelled from Harwich to the Hook on Hollandica and returned on the Britannica, the return trip became a personal nightmare as the cabin that we were in (501) became very noisy at around 5 in the morning, I was woken by a shuddering noise which appeared to reverberate throughout the cabin, it was particularly bad for me as I was in the top bunk and it rattled on through to the call for breakfast, I reported this to your "information" desk and in fairness they sent an engineer to inspect the cabin, the problem for me is that the whole reason for booking an overnight ferry, is to get a good nights sleep in preparation for a long car journey back up to Birmingham. We were given a form to complete to register our complaint which I have sent to your office over a week ago and not had any response so I am hoping that this will register with someone and that you will contact me. regards Peter Brannan
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Bon voyage!"

It was a most pleasant way of spending our 2 voyages with an especially enjoyable dinner in the restaurant on our return to the UK.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Geoffrey Dickman who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent "

Travelled on the night crossing both ways from Harwich - Hook of Holland. Crossing is quite short so best to arrive and board ship early to maximise sleeping time. Dined in the a la carte restaurant which is excellent value. Ship is very large, modern, stable and comfortable. Service from crew is outstanding. Arrives early so only time for a quick snack breakfast in the bar at the back (croissants and coffee unless you want to get up even earlier for a full buffet breakfast in the self-serve restaurant. Overall an excellent choice to break a long journey especially if you have long drives at each side - saves a hotel bill. Nothing of great value in "duty free" shop.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jim who travelled with Stena Line on Stena Britannica
Read More Read Less
"The only Way to Travel"

Taking the ferry is akin to sailing on a cruise ship, but with your car. Plenty of food choices, of course shopping, and even a cinema. If you can spare the time, avoid the Euro Tunnel and take a Stena ferry.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry journey"

Had a nice relaxing crossing from Harwich to Hoek Van Holland. Enjoyed the trip. I wish there is more vegeterian option on the restaurant menu.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Hematlal who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good service "

every thing was good( facility , cabine room and foods in restaurant but the price was expensive. I enjoying it and I will use the same line again in future
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Saleh who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent trip, but take an outside cabine"

We had an excellent crossing, we had an outside cabine which was ideal for two adults and a ten months old. When we go to Holland again we will chose this crossing over Dover Calais.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"review "

The ferry was clean, punctual, very nice staff.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Janusz who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ease of Travelling"

Boarding the ship was rather laborious, there was only 1 toll booth open and then once through I had to endure a further wait/queue for almost 1/2 hour which after a long day traveling I did not need. Once on board,I enjoyed a stress free journey from the Hook of Holland to Harwich. Both the bar staff & restaurant staff were excellent. They were efficient, friendly and very professional. The food was also excellent,hot and very tasty. I had upgraded to a comfort class cabin which was spacious, quiet & comfortable. This is the third time I have used this service & will look forward to doing so again in the future.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Phillip who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good Crossing but unable to work on this crossing."

We had a very pleasant journey but still debate whether it is wiser to do this trip or to travel Dover Dunkirk, on this occasion I went this way so I could work on my laptop crossing over, however most of the trip had no internet. I checked with several other passengers and they had no internet either. Your computers had no or extremely slow internet connection and therefore it would have been better on this occasion to have travelled Dover Dunkirk arriving earlier and then getting my work done. On a whole though we enjoyed the crossing over.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ype who travelled with Stena Line on Stena Britannica
Read More Read Less
"Another smooth crossing"

We have in recent years travelled several times across the channel on STENA line. Boarding and disembarkation has always gone smoothly and efficiently. I am particularly impressed with the facilities for dogs. The kennels are clean and comfortable and a CCTV "kennel channel" allows you to keep an eye on your pets from the cabin, as long as the lights are on. The cabin standard is better than that of many a hotel room I have stayed in in the UK. Public areas are light, modern and comfortable. The only really annoying feature is a loud wake up call 1 hour before disembarkation. (And I can't get "Don't worry be happy" out of my head for hours after!) The night is short as it is and I could do with another half hour of sleep. On the other hand I understand that allowing passengers to rely on their own alarms would lead to lots of late risers whose cars hold up the queues and whose cabins are cleared late.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Joerg who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recommendable"

On arrival in both Hook of Holland and Harwich, we were checked in by very friendly staff. We were allowed to drive on board right away. The crossing itself was ok and the weather was calm. Disembarkation in both ports went smoothly and before we knew it, we were on our way to our family in Cambridge. This crossing is highly recommendable as opposed to the Calais - Dover route where we would have had to drive from Dover to Cambridge.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Eric Holdtgrefe who travelled with Stena Line on Stena Britannica
Read More Read Less
"Restful journey"

The cabins were clean and good. However I did think the upgrade I did meant we would not have bunk beds. It was a bit complicated to climb up to the top bunk bed in my age, although the ladder was ok. A "nicer" restaurant would have been nice, such as a competitive company with ferries to Hull has that I have travelled with a few times. You want to relax and enjoy yourself when you travel that far. I was impressed that a foreman on cardeck (on the way from Harwich) realised I had left a window open in the car. I was contacted on the phone in the cabin. Very professional! He also helped us check that nothing was stolen. Very thoughtful!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Hans who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great crossing"

We travelled out on the night crossing from Hook to Harwich and back. It was a good crossing. What I really liked was that on arrival at the port, we were allowed to drive on to the ship right away, unlike other crossings like in Kiel where we all had to wait in the parking space before being allowed on board. As a result, we had a lot of time to go to the cabin to unpack our luggage, and to head to the bar for a drink. Very relaxed! Bedding and bathroom were OK too! Breakfast was quite expensive for what was being served so we decided not to have any on the return trip. Croissant and coffee served in the bar were OK too.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Esther who travelled with Stena Line on Stena Britannica
Read More Read Less
"Holiday in England"

Good experience. We had a lovely trip with our boys.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"October break"

This was our second time travelling with stenaline from Harwich to Hoek v Holland and we find it good value for money, comfortable and a pleasant experience both times we have been ferried across. So from us ( a family of 6 ) we can honestly say that we would recommend this crossing to everyone.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gary who travelled with Stena Line on Stena Britannica
Read More Read Less
"Lovely"

Both sailings were fabulous. Staff were lovely so pleased to see guest services staff come out to help an elderly lady use the cash machine and then spend time chatting rather than being too busy to care. So rare in this day and age but so lovely to know that your company clearly values and encourages this level of care. Day trip- excellent,boarded in a timely manner and left on time recommendation...why do we have to pay for the cinema when its a disc in a big player seems a big wrong when you have already paid to travel and if I have kids for 6 hours I would not be able to afford yet it would be a wonderful distraction Night time sailing cant fault in any way -arrived early and yet were able to board cabin excellent much better than expectations smooth departure in the UK
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jennifer who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable and convenient "

Our room was large, with a comfortable bed and good-sized shower. Good price for travel plus a room, and got us back into London in time for a full work day. Will definitely travel with Stena Line again!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice ship, awful music"

We had a wonderful crossing on board the Britannica. It is a beautiful ship and the departure and arrival times were exactly as stated. Embarkation and disembarkation went smoothly. Just a pity that we were not fond of that music at the front of the restaurant. Fortunately, there were some quieter spots further back. At one time everyone fled the lound constant hip hop sound which was blasting through the speakers.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Abe who travelled with Stena Line on Stena Britannica
Read More Read Less
"very good trip"

As from entering the terminal in Hoek van Holland until arriving in harwich the trip went very smoothly. Very friendly reception at HvH as well on the boat by a steward showing us the way to the cabin.Cabin was spotless and very comfortable. Arrival in Harwich was a bit hectic but being a walking passenger we had no problems and were in our train in now time conveniently waiting for us just outside/inside even the terminal.Will definately do this again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jan Jensen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great crossing"

Good service, efficient staff. All the seats could, however do with a good deep clean.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Frances who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good Connecting"

The service between Hook of Holland and Harwich was excellent from the start. We had no waiting in a long queue on the European side of the channel, and very little waiting time on the return journey. With the over-night journey that we made at the start of our holiday meant that we must have a cabin. This was no problem, leaving us refreshed with a good nights sleep on the next day. On the return we had plenty of comfortable seating to choose from. The ships personnel where very helpful and charming. There is plenty of food on board for your hunger and enough fluids to wet the thirst. All-in-all I would recommend this route and service to anyone seeking a connection between the European main land and the UK.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by James Stuart who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent service"

We used to travel Hull - Rotterdam overnight, however we have now discovered a much pleasurable way to travel on the day trips across at half the cost. We will continue to travel this way
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Quiet area"

The quiet area was nice and very peaceful. On board most ships, music is played everwhere but not this one. Excellent!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Hendrik - A who travelled with Stena Line on Stena Britannica
Read More Read Less
"Thank you"

Thank you for the safe jurney.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kalman who travelled with Stena Line on Stena Britannica
Read More Read Less
"travelling with Stena line"

I have travelled with Stena line for the first time and realy enjoyed it.Staff was friendly and the service excellent. The accomodation on board was great,specialy the cabin with a window. I would travel with Stena line again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Eleonora who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice way to start and finish a holiday"

An excellent idea to wake up after a good night's sleep and then have a whole day to drive to wherever you are going on holiday. We drove to Hamburg for example. Also at the end of the holiday to arrive rested and early and we were home by 8.30 am with a whole day to get ready for work and school. The cabins are compact but very comfortable. It's nice to check in early and have time for a relaxing meal before turning in. Would definitely recommend although it's not cheap.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Checking locks"

I have travelled on this ferry line before and previously I have called up to enquire about why when I got into my vehicle it had triggered an intruder alarm which came up on the dash, when I called up I was patched through to some management somewhere who said they would investigate it but never heard back. Yet now I have travelled with them again the intruder warning has still come up.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Samuel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Exactly as advertised"

I recently needed a short notice ferry crossing Harwich- Hoek van Holland (car plus 1 passenger) and booked the day before travel through directferries.com using the Stena Line service. On-line booking/payment was straightforward (my only gripe was the eventual fare being about £60 more than initially advertised - I logged off the site, went to check some diary details and when I logged back on a couple of hours later the fare had increased. Gggggrrrh!I've found this common to various on-line booking systems - Ryanair being the worst offender) Check in and boarding was swift; the large ferry clean and comfortable for the daytime crossing. I had a late and reasonably priced breakfast in the cafeteria, then because the weather was so favourable, sat on deck for the 6+ hour crossing.For those who wished to partake, there were plenty of on-board facilities, including a cinema (at additional cost). Disembarkation in Holland was straightforward, although there was only one passport control booth open dockside which led to long delays for car passengers leaving the port. My return crossing was overnight so I had to book a cabin. Mine was a basic, single, inside unit with en-site: towels and shower gel included - perfectly adequate. I dined in the Maritime restaurant - for a car ferry a reasonable menu selection and swift attentive service. I enquired on the outbound crossing if I needed to book the restaurant and was told at the Purser's desk it wasn't necessary. I'd say its advisable:I went for supper immediately after boarding and before the ship sailed - so around 1915hrs and it was already quite busy with people who hadn't pre-booked tables being turned away. My tip would be to pre-book and request a table either at a window or in the centre row - mine was against the partition with the neighbouring cafeteria and it was very noisy with tired children and short-tempered parents!The pre-set menu at Euros30 is good vale and offers most of what's available on the full menu. Drinks were reasonably priced, but more than you'd pay on-shore. It was interesting to sit there and people watch - lots of passengers clearly imagining they were on a luxury cruise not a car ferry - trying to brow beat staff into accommodating friends who hadn't pre-booked, moving tables, etc., and making really silly demands on waiting staff. One couple even marched in as if they owned the vessel and sat down, demanding to be given menus without waiting to be seated. It was politely made clear, the table they occupied was booked and they left rather sheepishly.It amused me but some people,eh?. I didn't spend much time around the public areas after supper but retired to my cabin for an early night. A very comfortable bunk in a well ventilated cabin and little movement of the ship overnight. Next morning, we'd already docked in Harwich when the early morning wake-up call sounded at 0530am. Disembarkation was scheduled for 0630+ so a hot shower (very hot -be warned!)and breakfast. Breakfast was plentiful but bland and for what it was: expensive a set price of Euros15. The quality was below that of a Wetherspoons pub. There was a snack option available at one of the bars but it seems many passengers either opted for an extra few minutes under the duvet and no breakfast, or brought their own to eat in the cabin. A sensible choice in my opinion. I'd recommend directferries.com for booking crossings. On this occasion they were the cheapest but I can't say that's always the case. I've been looking at a crossing to Ireland for next month, and have found cheaper options elsewhere (Irish crossings are SO expensive compared to those across the Channel/North Sea - why?). I'd also recommend Stena for the Harwich -Hoek van Holland route, but would probably take my own breakfast next time......... directferries.com - 9/10 Stena Line - 9/10
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mark who travelled with Stena Line on Stena Britannica
Read More Read Less
"Restful"

Great Crossing between Hook and Harwich. Staff helpful, Bed comfortable giving a good night's sleep (even if a bit short). Overall a relaxed and restful interlude on the way home to Leeds.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ev. M who travelled with Stena Line on Stena Britannica
Read More Read Less
"Enjoyable experience"

It was our third return journey. We always look at it as an adventure and it really is. I must really stress that the cabins were much cleaner on our last trip. I remember suggesting a thorough cleaning in my last review, glad I was taken on board. Except for a mishap with our cabin reservation, which was corrected by Direct Ferries at a later date, we really enjoyed our trip and would recommend it to anyone.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tomasz who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry to Holland"

We ahd an excellent crossing despite strong winds. On the return I, the driver, Got a few hours rest in a cabin, very clean and comfortable, excellent The food was pub crub in the self service. The seating is not too comfortable considering 6+ hour crossing but plenty of it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"General on board service"

It would be very nice if the meals could be booked in advance, it is possible to do that if you book directly with Stena Line. Pre-booking dinner and breakfast saves you a lot of money. Also, the quality of the food in the cafeteria is poor. It is usually the same kind of food and often, not hot enough. Meals in the restaurant vary from time to time, there’s always something different everytime I step on board and the quality of the food is good.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good crossing"

The return trip from Harwich to Hook of Holland went well. The ship left on time. On board, there weren’t many sockets... some passengers charged their phones from the beginning of the journey to the end. So if you're late, you can despite the good functioning wifi not use your laptop because there’s no place to charge it. I don’t have anything else but praise for this company and crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review"

Really good
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adam who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great voyage"

We booked the 50 euro cabin for the trip from Hoek van Holland to Harwich. It was a fantastic choice. We weren't allowed to sleep on the couches downstairs so to be able to have a sleep on a queen bed after a long journey to Hoek van Holland this was fantastic. The ensuite was quite reasonably sized and the facilities were excellent. The staff were very helpful and the 1 hour before making port wake up call was greatly appreciated. We did have issues with bags on the ferry from Harwich to Hoek van Holland so we attempted to not check in our small sports bag like many others. We were advised that because the ship was full this was not advisable so we checked them in. The Hoek van Holland to Harwich baggage transfer was thankfully not delayed so no issues there. Great voyage, expensive generic café food (which I guess you would expect). I would recommend that staff or anyone reading this would advise first time visitors to Hoek van Holland that they should have at least 20euros in coins before disembarking for trains (if that is their mode of transport)..VERY inconvenient otherwise
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robyn who travelled with Stena Line on Stena Britannica
Read More Read Less
"Six and a Half Hours"

The ferry is great, it is clean, the staff are very efficient, the catering is fine but it is a long time to spend on not very comfortable seating. If I were to do it again I'd definitely book a cabin or even plan on a nighttime crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by James who travelled with Stena Line on Stena Britannica
Read More Read Less
"A comfortable trip"

We have been several times on this ferry. The service on board is very good in every way. Quiet and clean cabins. Good kitchen with grear variety. Every time again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Homeward bound"

Good decision to book with Stena - 10.30 pm sailing just the ticket after a long drive to port. Super clean cabin with plenty of space + a tv! A little delay disembarking due to taller vehicle in front of us - but all in all an excellent trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Martin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Our sailing on Stena Line"

Very good crossing. Had great sleep in excellent cabin. Will recommend it .
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Susan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing"

We took a day trip this summer from Hook of Holland to Harwich and vice versa. Everything on board is done according to a clear schedule, and that gives a calm feeling. No delays or problems. Everything looks neat and the staff is polite and helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Cor who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good Crossing"

As I have found in the past, Direct Ferries are very good at what they do. No fuss and performance, clear instruction from the staff and assistance when needed. I travelled by motorbike the last time and as you might expect, no fuss and performance. I have no problem recommending them.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ruberto who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip to England"

Directferries worked better than I expected. The price was cheaper than many other sites I compared with and the cabin was included in the price which made it even better. We went on the late ferry that took 9 hours which made it possible for us to wake up well rested when we started the England trip. The cabin was of a good size and fresh. I can really recommend this.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Annelie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Coming home"

Large comfortable cabin. Bathroom facilities good. Boarding was very efficient at Hook of Holland although disembarking at Harwich not so good, compounded by the inefficiency of British immigration control.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Surprised"

Our first overnight English Channel ferry crossing went really well. Very organised, excellent bunk, clean and punctual. We were actually surprised at how good it was.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alexander who travelled with Stena Line on Stena Britannica
Read More Read Less
"Really good crossing"

Excellent modern ships on both outward and return journeys. Spacious cabins with TV etc and very comfy beds. Very nice to be able to board nice and early and get fed ad watered before things get too busy. Will definatley use Stena again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anthony who travelled with Stena Line on Stena Britannica
Read More Read Less
"very helpful and flexible"

I cycled from Brussels to the Hook of Holland to catch an overnight ferry to Harwich, but due to terrible weather in Holland I had to stop halfway there on the night I was due to cross. Having bought the cheapest I could, I assumed I'd have to by another ticket the following day when I finally arrived. However the night I was due to cross Stena Line called me (to check if I was planning to sail that night) and said I could use the same ticket the following day (with a very small surcharge). Very helpful and understanding. I arrived the following day and had a very pleasant crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Richard who travelled with Stena Line on Stena Britannica
Read More Read Less
"pleasant cruise"

There was nothing to complain about - we're looking forward to next time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gerd-erlo who travelled with Stena Line on Stena Britannica
Read More Read Less
"Our first Stena Line trip"

It was a great way to travel! Your Staff deserve a very great compliment. Your rooms are kept very clean with nothing to fault. Thank you very much for a great trip. Stuart and Jennifer
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stuart who travelled with Stena Line on Stena Britannica
Read More Read Less
"Netherlands and back"

We traveled to the Netherlands and back and had two good sailings. The crew were helpful and the boat was a pleasure to travel in. The loading of vehicles was efficient and quickly accomplished. Food on board was fine and there were plenty of seats. I fully recommend this ferry crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Norman who travelled with Stena Line on Stena Britannica
Read More Read Less
"perfect travel"

it was ok
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Antonio who travelled with Stena Line on Stena Britannica
Read More Read Less
"Bike Trip"

Me and friend booked this ferry to tour Europe on our motorcycles. The Ferry was punctual and of a high standard. The facilities were very good and it was not expensive - around 8 GBP for a meal and 2.50 for a drink. The facilities for the motorcycles were good, with straps provided and good anchor points. I would use this route again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Neil who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent trip"

Our fist time on a day time ferry and found it to be a brilliant experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bev who travelled with Stena Line on Stena Britannica
Read More Read Less
"Cleanliness"

Had a pleasant journey, both there and back. Friendly and helpful people. The Brittanica on the outward journey was impeccable, but the cabin on the Hollandica on the way back wasn't clean. The beds and bathroom were, but the floor and sofa were not. This was merely a nuisance though.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Diny Blanken who travelled with Stena Line on Stena Britannica
Read More Read Less
"There and back, Hook of Holland - Harwich - Hook of Holland."

Great ferry, looks reasonably tidy and well maintained. Staff is friendly, helpful and informative. Pre booked meal was fine. TV-room easily accessible. Departur from Harwcih was significantly delayed, but we arrived in Hook of Holland reasonably on time. So they hit the pedal which could be felt in the movements of the ship.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Herman who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very comfortable"

We booked a seaview cabin with 3 beds and were amazed about the spacious room and bathroom. Very neat, a good shower and a nice big window. Also very efficient boarding and disembarkment. All together a very pleasant way of transport. The only small downside was a rattling picture on the wall, so don't forget to bring earplugs.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Suzanne who travelled with Stena Line on Stena Britannica
Read More Read Less
"Thoughts "

Very clean well run ship i would suggest that you hire a cabin it really makes for a pleasant journey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland - Harwich 23/05"

Check in went quick. Everything else was fine too. One minus point is that the bar closes at 11pm UK time. This is rather early for a night sailing that has only set off half an hour before.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Rene who travelled with Stena Line on Stena Britannica
Read More Read Less
"A bit like cardboard"

The food served was expensive and the pork schnitzel was bland and tough, a bit like cardboard, although I think cardboard would be cheaper. Besides that everything was ok.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Plain Sailing!"

Very good from start to finish, they even booked nice weather for us. The only thing they could have improved was the traffic when we landed in Holland, and they could have made us aware that cabins at discounted rates were available on day sailings as soon as we got on the boat as we saw the poster with only an hour left to go! Overall, great, will hope to use again. Oh, and the fish and chips is decent, but take your own sauce as they charge £0.25 a sachet!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Finding the port!"

My only problem was finding the port itself. Lots of roadworks and not enough signs to guide you to the port - very difficult if you are travelling on your own. The boat was fine. Enough areas to satisfy all generations. Accomodation comfortable and smart.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Margaret who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight Harwich/Hook of Holland"

We all had a very enjoyable trip. The cabins were very good clean, with ensuite, hair-drier, television more than adequate for an overnight trip. All the staff were very helpful and pleasant. We will certainly repeat this journey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Left waiting on the dockside"

We booked in at Harwich just after 20:00 in anticipation of an early boarding and perhaps a meal. However we (caravans and campers) were left waiting on the dockside for 2hrs 30mins for no apparent reason. I twice asked the dockside operator and he was unable to help. When we were eventually loaded, we found ourselves along side cars that had loaded over an hour previous. We eventually got to our cabin at 23:00! This hardly left time for a cup of coffee, let alone an meal, before it was time for bed. Hardly a relaxing start to our holiday! Their priority definitely seemed to be HGVs and cars. The return trip was totally different. The Dutch are better organised and we booked in at the Hook at 19:30 and by 20:00 we were sat in a lounge having a cup of coffee - much better!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Barry who travelled with Stena Line on Stena Britannica
Read More Read Less
"Passage as desired"

Passage Hook of Holland to Harwich v.v. well organised.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfort class"

Treat yourself and go comfort class....porthole for all those who like to see where they're going. Extremely comfortable beds. Voucher for drinks and mini bar all included (soft drinks). Our first experience of a ferry in U.K. (We live in Australia). Would use stena line again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland - Harwich"

Everything punctual and as desired.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Luc who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fast trip, good food and films"

We are very happy the day trip to Harwich and back to Hook of Holland is back in service. We used to leave in Engeland and visit every year from the Netherlands, but the last years we had to travel to Calais and take the tunnel. For the same price, but much more relaxing it is, to drive to Hook, have a lovely lunch aboard, watch a film and arrive fresh without driving for four hours.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anoushka who travelled with Stena Line on Stena Britannica
Read More Read Less
"First timer"

First time with Stena line, would use again, check in was easy, no waiting.Did not eat on board ship, but staff at the bar were friendly.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ken W who travelled with Stena Line on Stena Britannica
Read More Read Less
"There and back to England."

Well organised journey. Dis/embarking well organised. Cabin is small but has everything required. Two minor shortcomings: Our cabin was filled with bad odour a few times during the return journey and I would have preferred to spend my Euros on the outward journey and British pounds on the return journey. The exchange rate on the Hollandica was such that I didn't spend my pounds, but kept them.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Martinus who travelled with Stena Line on Stena Britannica
Read More Read Less
"recent trip"

All went well. No problem boarding, and no long waiting queues. Children enjoyed themselves with the basketball on the court - great! In the morning, it was really quick coming off the ship and signs were clear for our direction. Friendly staff. A20 Between Rotterdam and Hook of Holland was out of action - road closed, and I think has been for a while. It was a little harder to find our way to Hook of Holland. Perhaps give a clear direction of how to get to the ship..?
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Geke who travelled with Stena Line on Stena Britannica
Read More Read Less
"Amsterdam trip"

Good reliable service and very punctual cabins were good and showers were great.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"a very good crossing"

A very nice crossing, a beautiful and clean cabin
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Christophe who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasant trip "

I'm from Hoek van Holland to Harwich and headed back to the Stena Line and felt on board very well. The comfortable chair in the quiet area made for comfort, of drinks and food was offered something for every taste. The cinema could I use and shorten up with a good movie some time. The only thing I regret is that I had to leave my two little dogs in the car. This is for a duration of approximately 7 hours for a long time and I'd like to see it - already implemented as on other ferries -. Would be allowed to take the dogs on deck
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Sandra who travelled with Stena Line on Stena Britannica
Read More Read Less
"Well organised"

We had a fine night crossing from Hook of Holland to Harwich. Nice hut, very quiet, so we slept well on board. The dis/embarking went smoothly as well. And it's possible to board early when you arrive early.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Gerardus who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hoek day sailing with car"

This was my first time on any ferry. There was very little information on the whole thing beforehand, it seemed as if people were just supposed to know what to do. But the whole experience was so easy, you arrive with your car and there is number plate recognition which generates your ticket. that is given to you when you show your passport and then you drive on. It was all pretty efficient, driving on and off was very organised and easy. The ferry itself was comfortable, it was very clean/large/modern and there was lots of space, there were lots of different areas to sit in and big windows to look out of. There is sports TV, stuff to buy if you want. The food is expensive and not the best but what would you expect. Its well presented and served but didn't taste great. There is an outdoor safe (caged) ball play area for kids and lots of deck space. There is cinema but it was just the Lego film as far as I could tell so not the greatest choice - ok for kids I guess. There was kids entertainment at one point which they sounded like they loved. The staff were all pretty nice. All in all i was really impressed. It was very punctual on the way out but an hour late on return so worth bearing in mind that this is possible. Its a long crossing and some people might prefer a cabin so they can lie down. I'm not disabled but I noticed there are a lot of stairs to manage. If you have mobility problems I would find out about lifts etc. The ferry terminal at Harwich is reasonable on the way out - what do you need really. There is a loo and a vending machine and some seats which i suppose are for foot passengers. The Hoek side was really easy. But coming back into Harwich was really confusing, its kind of a shambling concrete maze with people directing vehicles, and coming through passport control took an INCREDIBLY long time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Day sailing with car"

This was my first time on any ferry. There was very little information on the whole thing beforehand, it seemed as if people were just supposed to know what to do. But the whole experience was so easy, you arrive with your car and there is number plate recognition which generates your ticket. that is given to you when you show your passport and then you drive on. It was all pretty efficient, driving on and off was very organised and easy. The ferry itself was comfortable, it was very clean/large/modern and there was lots of space, there were lots of different areas to sit in and big windows to look out of. There is sports TV, stuff to buy if you want. The food is expensive and not the best but what would you expect. Its well presented and served but didn't taste great. There is an outdoor safe (caged) ball play area for kids and lots of deck space. There is cinema but it was just the Lego film as far as I could tell so not the greatest choice - ok for kids I guess. There was kids entertainment at one point which they sounded like they loved. The staff were all pretty nice. All in all i was really impressed. It was very punctual on the way out but an hour late on return so worth bearing in mind that this is possible. Its a long crossing and some people might prefer a cabin so they can lie down. I'm not disabled but I noticed there are a lot of stairs to manage. If you have mobility problems I would find out about lifts etc. The ferry terminal at Harwich is reasonable on the way out - what do you need really. There is a loo and a vending machine and some seats which i suppose are for foot passengers. The Hoek side was really easy. But coming back into Harwich was really confusing, its kind of a shambling concrete maze with people directing vehicles, and coming through passport control took an INCREDIBLY long time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ian who travelled with Stena Line on Stena Britannica
Read More Read Less
"spacious Help "

In Harwich but my vintage Jaguar wanted 240 no longer jump in the queue. In a few moments I got jump start and was able to translate onto the ferry. I got a special place in the event that on arrival in Hoek Start again help would be needed, which was not the case. Many thanks! The scrambled eggs is unfortunately instant food.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Hans who travelled with Stena Line on Stena Britannica
Read More Read Less
"satisfied but no internet-access "

Personnel should be able to speak some Languages: Russian, German Bask. Apart from that everything perfect.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Jürgen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Can not wait until the next time"

Fantastic. Everything about the trip was great from the early boarding and time to relax on board to the absolutely wonderful cabin. Thank you all
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"Breakfast service"

Good crossing, excellent cabin and ship facilities. We found the breakfast arrangements very frustrating, an attendant at the entrance of the large dining room prevented us entering unless we paid for a full breakfast. Not everyone one needs a full breakfast, why cannot there be an arrangement for different types of menus? For example full English to a light continental or simple cereal. We were sent to a small buffet bar at the other end of the ship with one frustrated man serving, each coffee and dish which he had to warm up took ages and there was a very long queue. In effect this buffet had the appearance of a rapid food bar, although the service was not rapid, very poor for a quality ferry. B. Woodhouse
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Brian who travelled with Stena Line on Stena Britannica
Read More Read Less
"An excellent trip"

We were unable to make our original time due to a hospital visit that went long, so we were worried about cancellation, reimbursement, etc. While enroute, Stena called to see if we were on our way and/or close. We were not, so they pushed our reservation to the next day. Very nice.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Mark who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very good"

The ferry was punctual the staff helpful,going out we had breakfast not bad had better, coming back we ate at your sit down restaurant the steaks were excellent the whole meal was very good. Your staff on both journeys were very efficient. Will travel with you again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Christine who travelled with Stena Line on Stena Britannica
Read More Read Less
"ferry experience "

The ferry ride is fast, comfortable and not boring. The arrival and departure is well handled and the crossing is never boring, as is offered on board ciel.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"A relaxed crossing "

Wonderful. Man arrives and immediately gets the cab cards into their hands. Very quiet on the ship. The hearty breakfast in the morning you has little time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Hans-Juergen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Delightful journey"

Our journey was pleasant, we could board immediately. The cabin was small but tidy, nice beds. We slept very well and didn't even notice we were at sea! All in all recommended!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Eddie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasantly surprised ... "

... we were when we took an overnight ferry to England after many years again. Good standard, clean, optimal timing, pleasant ambience and quiet - so you can start the journey the next day rested pleasant.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Klaus who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fine passage despite a force 8 gale"

We made the crossing from Hook of Holland to Harwich in the middle of Februari on the Brittanica, a fairly new ship. A great cabin with excellent facilities. a quiet engine room which we could hardly hear and a very stable ship. Because of force 8 gales we had prepared for a rough crossing, but it was nearly as bad as we had expected! Highly recommended.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great Trip"

Really impressed with the ferry trips both ways. Very clean, plenty of choice etc. Staff very pleasant Boarding and de-boarding very efficient. One fault with it - not Stena's fault - not easy finding the port at Hook of Holland. Roads signs hopeless, and I didn't have a reference for the sat nav. Nearly missed the ferry as I toured the local greenhouses!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Paul who travelled with Stena Line on Stena Britannica
Read More Read Less
"CALM CROSSING"

We sailed in a force 9 gale and the ship was amazingly well stabilised we hardly noticed only thing that kept us awake,but not for long, was the noise of the wind. Cabin was very clean and comfortable all extras were on hand, like TV , hairdrier, coffee making. The ship looks new although it is 4 years old. Restaurant very good with reasonable prices. Excellent
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent"

Excellent service, very clean and comfortable cabin, pleasant, helpful staff, overall a very enjoyable crossing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Blane who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook of Holland - Harwich"

Great crossing. New ferries so new cabins and a peaceful sleep. A night sailing with cabin is highly recommended for a weekend away.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Fokko who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent crossing"

We make the crossing from Hook of Holland to Harwich regularly. Fine experience. The staff is friendly and helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing Hook of Holland- Harwich"

The journeys from Hook of Holland-Harwich were fantastic. We had a meal and some drinks in the Riva bar. Staff was very friendly and cheerful. Our cabin was clean and equipped with all amenities. We slept very well and continued our journey the following morning well rested. All in all, it was excellent!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Wifi "

Everything ok, except for the lack of Wi-Fi! In the cabin, no reception (where it would have been most important) and the "Sleep and eating-zones only poor or no reception. If you already advertise with wireless, then wireless should also be anywhere vorhansen.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent service"

Thank you very much for yours service from booking service staff to on board to travel were all excellent.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bal Krishna who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing Hook of Holland to Harwich"

It's always nice to arrive on board. The same faces every time. Stena Line must be a good employer. Everytime I'm amazed by the ships cleanliness and politeness of the staff. I recommend crossing by ferry to my friends too. Always a relaxed journey and fully equipped with all creature comforts.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Ronald who travelled with Stena Line on Stena Britannica
Read More Read Less
"Recommend booking a room on the ferry!"

We decided to take the night ferry instead of the afternoon ferry to the UK since it would give us more time to reach Hook of Holland (we were driving from Berlin) and because we knew if we took the afternoon ferry we would have to stay at a hotel anyway upon arriving in England. It was so lovely to walk into our room after loading our car and see such comfy beds. My family went off to explore the boat, but I stayed in our room to enjoy the peace and quiet. One suggestion: move the TV up the wall so all can see it -- the TV in our room was really visible only from one top bunk. A relaxing trip; we would take the Stena line and do this again. If you've never been to Hook of Holland, make sure you check out a good map ahead of time -- lots of twists and turns as one makes one's way to the departure berth.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Alan John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry to England "

Very well!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Marc who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great Way To Travel"

Travelling with Stena Line is a great way to start my holidays as I travel to Germany. Its relaxing and the on-board facilities are good as well. Food is a bit expensive well portioned. Staff is polite and helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Andrea who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook to Harwich"

Super sailing, in particular having experienced the grotty P+O Hull to Zeebrugge crossing on the way back. Didn't expect the standard cabin to be so roomy and comfortable. Good food too, Only one small gripe: there were hairs and fluff on the bed and sofa from the previous occupant.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Linda Coates who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent"

Comfortably travelling for a reasonable fare. Two people plus dog and campervan (height 3m, length 6.5m) there and back for apporx. €330. Clean ship, nicely decorated, but a shame that some people think staff is only there to clean up their mess. Despite that staff succeeds to remain polite.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Such a surprise"

Such a lovely looking ship! Doesn't feel at all as a ferry. The cabin was really good with everything you needed for good rest of sleep. The resturant was on the top. I will absolutely go with this ferry again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"gladly again! "

everything was great. Comfortable and friendly. Thanks a lot
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Quality"

Simply put it was a great pleasure to travel on the ship. The service was very polite throughout. The ship offers great areas to chill out or even watch a film. The only down side to the ship is the odd pricing for food. Overall a great way travel to Holland but the food prices seemed odd or a bit steep. Don't let that put you off travelling though. A really easy way to travel with super fast boarding and exit at each end. You can park your car up outside the terminal for £8.50 a day which made my trip so much easier! Simply puled up, waiting in the terminal and boarded. Love it and had a time in Delft Holland as a result. Booking with Direct Ferries made it easy and quick! I will return and use the services again without hesitation.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bobby who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip Stena Line"

Had a fine crossing, plenty of seats and a nice meal!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Rj who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook"

Lovely ship but food grossly over priced and unappealing.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Julian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Internet and food"

The free internet is very patchy and unreliable. Dont bank on it for certain. The food and soft drinks are rather expensive, pack a few sandwiches and plenty of drinks for the kids. It is a long voyage from Harwich to Hook of Holland. Staff are excellent and the ferry is always very clean. Have a nice trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Abdul Qadeer who travelled with Stena Line on Stena Britannica
Read More Read Less
"as expected "

The price / performance ratio was right ...
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Travel Hoek van Holland to Harwich and back "

everything worked out fine. Thank you!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Family with three children "

The trip went without any problems. Punctual, well organized, friendly salutation, clean cabin. We had a 5-bed outside cabin which met our expectations. Too, enough space for everyone (children 3, 8 and 10 years). Only the food is improvable. Mainly fast food at high prices - and then even cold. This is better! Entertainment for the children could be more diverse.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Uwe who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line"

We had a great journey. The food in the restaurant was tasty and the staff friendly. The only disappointing thing was that the kids films were in english only, this was of no use to us with a 5 and a 8 year old. Luckily we brought some games to keep them busy.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Casper Hendrik who travelled with Stena Line on Stena Britannica
Read More Read Less
"everything was great "

A very pleasant voyage. The food is overpriced, but good. For diabetics somewhat difficult to combine because the kitchen staff can not tell what's in the foods one. The cabin, the process and the atmosphere is great.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Wilhelm who travelled with Stena Line on Stena Britannica
Read More Read Less
"Noise on return trip "

On the return trip from Harwich to Holland, I have found very disturbing is that throughout the ship (including the "quiet zone" "(!)) All the time was played over music. I could not really relax and had due the weather is also no way to stop me there.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Katja who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line "

absolutely satisfied
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Perfect crossing. Ferry in. Very nice cabin. Small but good. gladly again. "

Perfect crossing. Ferry in cruise ship look. Inside-cabin small but nice. Again and again on the way to England and back. Thank you.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Bernard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Pleasant crossing"

Went on the Stena service Harwich - Hook of Holland recently. Service good, left promptly, smooth crossing both ways.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sarah who travelled with Stena Line on Stena Britannica
Read More Read Less
"Superb passage"

We went from Hook of Holland to Harwich at the end of September 2013. It was a gorgeous day and the trip went as planned. Even though our Camper is rather on the large side it presented absolutely no problems to Stena Line. Everything on board was perfectly in order. Good food and drink, good entertainment facilities (play area, cinema, tv room, several bars and even a smoking area). Next time... Stena Line again. And booking?? ....also with Directferries again!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Willem who travelled with Stena Line on Stena Britannica
Read More Read Less
"'ll Be back! "

Fully satisfied, happy again that was with children IDEAL.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Dr. Katja who travelled with Stena Line on Stena Britannica
Read More Read Less
"experience "

Beautiful experience, to take the ferry instead of the plane from Holland to England. Instant Check possible (no waiting!), Nice (luxury) cabin, interesting offers on Deck 9 Unfortunately, the accessible outdoor area is very limited, no access to the uppermost deck (roof) possible ...
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"A good place to ride "

We find the two ferries Britannica and Hollandica very successful. Check-in and parallel parking on board is done competently, on time and fast. The outside cabins with large portholes are spacious, clean and comfortable. The atmosphere on board is good, the staff well in all respects. A successful entry and exit for our vacation. Highly recommended.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Wilfried who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice little trip"

Our journey from Hook of Holland to Harwich met our expectations entirely. Lovely weather, good facilities, just long enough to relax but not too long to get bored. Will do again next time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"A fantastic ferry experience to Holland"

Moving to The Netherlands with a small dog in tow, ferry crossing seems to be the less stressful option. We are very pleased that we can put our dog in the clean, well equipped and air-conditioning kennel with the CCTV we can monitor her from our cabin. Most of all we can visit our dog any time. The ship is very clean and offers a relaxing atmosphere. The cabin and it's bathroom is also nice and clean. Driving to Amsterdam makes easy in less than two hours. We really enjoy our trip and will definitely recommend to anyone.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Rujira who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena line travel"

Staff were very friendly and helpful and we had a pleasant.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Britannica very good - but Stena Hollandica extremely poor "

on the trip with Stena Britannica I collected only positive experiences: friendly and fast service on the return trip with Stena Hollandica, I had to wait for hours, the staff were uninterested and on the ferry sometimes very unfriendly
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review"

Very relaxing way of travelling to the Netherlands. Previously I have travelled Dover to Calais and driven across Europe, very tiring and using a lot of fuel.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"I will use Stena again"

We left on time, the ship was spotlessly clean, good facilities and we arrived punctually. I was impressed! The only negative was the Wifi.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Stanley who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich England too Hoek van Holland "

Pleasantly surprised so I came to the parking lot is not already waited long briefing, I like it, a small ticket and the ship can write the next great surprise, cabin with television, it was no smell, starch or cigarettes, towel in touch as the best store, I slept like a baby, woke me up with a warm voice saying we reach the Holland, I write with on this ship is a positive atmosphere,next time i probably take full accommodation, thanks Stena line)
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Adam who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very pleasant trip"

I was very impressed by the quality of the inside cabin. The trip was very quiet. Thank you Patti
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Patti who travelled with Stena Line on Stena Britannica
Read More Read Less
"Well taken care of"

Clear information during the journey, everything is sign posted well. Tidy cabin. Friednly staff.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Britannica"

The journey from Harwich to Hook of Holland went perfectly well.It was quiet on board. I was surprised about the fact that when I tried to contact Directferries by phone an answering machine stated that Directferries was closed until September 20. It gave some alternative numbers, but I wasn't quick enought to write them down. Odd!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Henricus who travelled with Stena Line on Stena Britannica
Read More Read Less
"We'll be back! "

Everything was fine: cab, dinner, service, organization when embarking and disembarking, and above all friendliness of the staff, our next crossing is already booked!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"To England 8/9/2013"

The ferry terminal was easy to find and it was easy to get on board. Enough time to sleep. Being there in time 6.30 sounds a little bit early, but with a swedish time in your body (7.30) it was just perfect. Having the whole day to explore new adventures!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing Hook of Holland - Harwich"

Excellent cabin. With TV and bathroom. Even the (bunk) bed was fine. Looked luxurious.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"happy ending…"

It was a nicely quiet crossing with Stena Line. We were sat in a quiet part of the ship. The school holidays had already finished, so not many kids. It's a shame that the coffee and tea are so expensive. We would've drank more if it hadn't. Boarding and departure was efficient and on time. Thank you very much Stena Line!!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Spacious and clean"

My wife and I were pleasantly surprised by the spacious and clean cabins we were given on our journeys. Excellent value for money. Very helpful staff. Recommende for everyone wanting to visit England.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Enjoyable journey"

I took this ferry four times already. I always enjoyed the journey. There are a couple of things they have to improve on. First of all give it a good clean. I suggest that on the day trips clean the cabins that are not used. And by that I mean proper vacuum and perhaps carpet and upholstery wash. I'd also improve the dishes served at the restaurant, especially food served hot. It's a little bit boring.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Tomasz who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing from Hoek van Holland to Harwich and back "

All very recommended! Even when checking in front of the ferry friendly people, good and fast embarking and disembarking also. Cabin was large enough, clean, bed linen and towels plentiful. Bath, shower, toilet clean and tidy. Everything seemed to be very well maintained. Staff on the ferry was very friendly. Residence premises plentiful. Everything in order. Small Minus: our daughter would have gladly taken the cinema to complete. Unfortunately, only in english or dutch :-( On the return trip the offered Wi-Fi service, unfortunately did not work. (Server problems) Otherwise, all in all a pleasant and calm crossing. We will do it;-))) again
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Andrea who travelled with Stena Line on Stena Britannica
Read More Read Less
"A nice crossing"

Excellent trip, ferry and cabin very comfortable.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to Hook of Holland with Stena Brittanica"

My first time travelling by ferry and it was a very pleasant experience. The Stena Brittanica has left a very good impression on me and I most certainly plan to book with Stena Line again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jack who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relax with family and car trips to England "

A very relaxed atmosphere where travelers have all options open. Whether movies or food, whether playing games with friends or simply enjoy a coffee, everything was of the highest quality. I can recommend any who want to travel to the middle to northern England and Scotland, to use this connection.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Robin Wymbs who travelled with Stena Line on Stena Britannica
Read More Read Less
"A bon voyage."

My wife and I really enjoyed our stay on the ferry. We had a cabin in the middle of the ship so it was all very smooth and you do not feel much movement of the ship. The cabins are clean and tidy. It is a way of travel we will repeat.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Karel who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice journey."

Return Hook of Holland - Harwich with car went great. Everything nicely on time. Tidy ship with great facilities.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Siem who travelled with Stena Line on Stena Britannica
Read More Read Less
"neutral "

If you do not expect miracles, then it's probably passable. Apart from the MINI's play area for the children and the inadequate seating for the parents in the vicinity of children, the are always the same children's film, the squeaky wheel in the play area, mini servings of food and the high prices it is quite ok. Expect at breakfast not edible meats. You can choose between rancid cheese and ham. The jam is quite ok. The crew is nice and very committed. During the holidays, you can occasionally hoping for a trainer of the kids amused 1-2 hours.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Thomas who travelled with Stena Line on Stena Britannica
Read More Read Less
"A first-rate experience"

It has been a while since we have taken the ferry to England, but many things have improved over the last few years. A first-rate cabin to sleep in, proper beds and shower and toilet. WiFi in the coffee corner and friendly staff. Very reaxing compared to the stress of flying.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"great Crossing! "

The crossing from England to the Netherlands I have enjoyed on board this ferry very much. Booking on the Internet has worked without problems and the ship was on time. It pays to book early to save money. Meals on board was very good (for but also very expensive) and the entertainment venues were varied (cinema, Internet, magazines, television, video games and much more.). 'll Be back!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Price performance Top "

Everything good, time-clean and friendly. Gladly again. Greetings Michael
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Comfortable trip"

Recent trip to Hook of Holland. Excellent in terms of puctuality, embarking and disembarking, comfort, quality of cabin (much better than, say, Brittany Ferries), free wi-fi access and helpful staff. Only downsides were the fact that wi-fi struggles to cope, very slow or little access at all for most of the journey. Cost of food and drink an issue, with coffee at £3.40 a cup ridiculous. My hunch is if they reduced prices, far more people would use the cafeteria.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook & return"

Very nice ship, plenty of space, good meals and snaks. Smooth crossing, Toilets looked after, Small bedrooms but fully funtional and looked very modern. Quiet nights sleep (till the wake up call).
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Beautiful experience "

Very nice crossing, good fitting of vessels, an experience for the whole family.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight ferry"

An excellent service-beds very good all very professional.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Fiona who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to the Hook"

Since my friend and myself travelled on this ferry we have been on several others - using Tyrennia, Grimaldi and Brittany and only Brittany ferries came close to the efficiency and enjoyment of this journey. The signage to the ship was excellent,embarkation was quick and easy - the ferry clean, well stocked and the staff were friendly.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Jean who travelled with Stena Line on Stena Britannica
Read More Read Less
"recommendable "

Both crossings were pleasant and easy.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Dieter Wermekes who travelled with Stena Line on Stena Britannica
Read More Read Less
"Review"

Ship very good, staff very good, breakfast very expensive!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Geoff who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight Ferry Experience"

It has been approximately 20 years since I have travelled on an overnight ferry, and how thinks have changed. The accommadation was larger better equipped and clean and fresh, The staff were extremely courteous and helpful and the food was of excelleant quality and resonable cost. A totally enjoyable experience. Thank you
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"ferry "

Good crossing
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"no problem until re-booking"

you easily pay double the price as expected.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Rüdiger who travelled with Stena Line on Stena Britannica
Read More Read Less
"A stress free way to travel"

We were having a long weekend away in The Hague with our teenage son and his friend. This is an ideal way to travel. Everyone was happy. We booked a cabin and were able to enjoy a meal and then read, watch TV and take a shower before docking. The boys enjoyed the choice of 3 films in the cinema. Easily to best (and most civilised) ways to travel to the Netherlands.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Anthony who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great room"

Great room and lovely restaurant staff. Would travel again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great crossing!"

Our trip (Hoeck Van Holland - Harwich) aboard the Stena Britannica was great. The boat was modeern and had confortable cabins, a bathroom with a Grohe thermostatic shower and a soap distributor. Boarding and disembarkment were well organised. The crew was nice and professional. We truly recommend this boat.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Henri Dumont who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent"

Excellent!!! Incredible on board facilities and services for the length of the journey.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip Hook of Holland-Harwich vv."

Facility: inside cabin: well cared for, clean and excellent air conditioning. Slept well. You hardly notice the swell or the engines. Very nice crossing. Catering: Metropolitan restaurant: too expensive and too much garlic.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by HMWasdijk who travelled with Stena Line on Stena Britannica
Read More Read Less
"A first to Great Britain, but certainly not the last."

I chose Stena Line because I prefferd to depart rom the Netherlands. After some investigation Stena Line seemd to be the best option. Booked online for my son, myself and a motor bike. The outward journey was on July 22. The cabin on board was nice and clean. Not too big, but eveyrthing you need is present and in working order. We slept well and were woken in the morning with some nice music. The return journey was on August 1st. We had booked two seats in the lounge and that turned out to be a good choice. Pleasant stay in a quiet lounge and free coffee and tea, wine and soft drinks and very tasty peanuts. Also the poop deck was nice for some loitering. It was actually a cruise ship without a swimming pool.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Jos who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great trip, but sort out whether or not you actually want to provide WiFi"

The ship is excellent and the travel went by quickly. I really enjoyed the movie theatre and the fact that there were plenty of ways to distract myself along the trip. If I could make one recommendation it would be to either get a much better WiFi system or remove it all together. Nobody on the ship could connect to anything online regardless of which device(s) they tried to use. It is better to not offer the service rather than claim you have free WiFi but have it be completely useless.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Dane who travelled with Stena Line on Stena Britannica
Read More Read Less
"Beautiful ships, good travel "

The trip was fun because you could sit comfortably and provide good (even without Lounch). The ships are very fast; how quiet they are at sea, we did not try. Minus point: Wi-Fi was promised, but too weak (because too many kids were surfing?)
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"England 2013 "

The crew was polite, correct and courteous. The trip was great. We woke are retracted just in Harwich and could drive more relaxed :-). Let's make next year that again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Rodney who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good thing "

Clean, friendly staff, on time
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Beautiful crossing "

Return trip without complaint. That was great. (Max. some passengers might behave correctly on the seats!) We would book the ferry in the next few years. Moreover, the price was ok about the competence of the staff we have no experience obtained, except that they were all very friendly and there were no incidents. A. Schill PS: it would be worth the release current data for route and travel speed during the crossing. Technical details of the motors, etc. More seats on the outside decks.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Albrecht who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing Hoek van Holland to Harwich "

After a false declaration with fright at the port of departure everything was regulated to our complete satisfaction. Prompt and good service. Best regards Camper-Hans
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Schmidmeier who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry ride"

Stena ferry was very nice on time. Recommend Stena plus.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"A positive experience"

I experienced the crossing as very positive. The staff was very friendly and helpful. The rooms are tidy, bathroom clean and beds comfortable. The restaurant is spacious and runs smoothly without any long queues. After dinner I grabbed a film in the cinema. In the morning you're awoken in time so you cna have a shower and breakfast without any stress.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Jochem who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great experience"

We booked a lounge chair. We have previously really enjoyed that. This time the setup of the lounge was different and we didn't like it as much. There was a table in between the sofas so large that it restricted leg room. Other chairs, around a table, were reasonably comfortable, if it werentl for a loin cushion that could not be removed. The service in the lounge and the selection of drinks and fruit was fabulous.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Mieke who travelled with Stena Line on Stena Britannica
Read More Read Less
"Journey Hook of Holland - Harwich v.v."

Enjoyed it tremendously, very good service, cabins cared for, see you next time. Admirable accuracy and speed of the embarking and disembarking, compliments.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Lilane Neven who travelled with Stena Line on Stena Britannica
Read More Read Less
"Such peace and quiet…"

After having travelled by day last year, we chose an inside hut on night boat this time. We arrived at Hook of Holland in time and could board pretty much straight away…the wait was definitely no more than 20 minutes…no crying, whinging kids…but gloriously sleeping and entreing England refreshed! Highly recommended! It costs a bit more, but it's worth it: friendly staff, clean cabin, lovely shower....excellent!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Motorcycle trip to Hook of Holland"

The trip was in July 13, i had a bit of a problem sorting out the ratchet strap because it had been left in two pieces, there was no protection pad for the seat. The ship was very clean and the staff were friendly and helpful. The cabin was well equipped, i especially liked the web cam view from the bridge on TV. It was easy to find my motorcycle on departure due to the good sign age.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Glorious start of our holiday"

A tidy and clean ship. It's really a hotel on the water. The whole family slept very well. It was a very realxed start of our holiday. Highly recommended.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Sun on the deck "

Facilities and service were very good. It has surprised me that there was such avibration on a large ship on the rear deck. When starting the engine, there was carbon black in the back cover
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Heinrich Rusche who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent"

Excellent trip. Comfortable cabins and lounge seating. Food and drink provided is exceptional. Boarding proceedure quick and easy. Would travel with Stena again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent"

Excellent trip. Comfortable cabins and lounge seating. Food and drink provided is exceptional. Boarding proceedure quick and easy. Would travel with Stena again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Thank you "

All very Easy. We will at any time take the ferry to the UK.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"my trip"

I would like to say a big thank you for such a wonderful return trip and i cannot praise you highly enough for it. There was nothing at fault from boading to departing both ways of the journey. The ship was very clean the staff were more than helpful and friendly and i would highly recommend your company to anyone thinking of making a ferry journey anywhere. Well done 10/10
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Philip who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice route with good cabin stnadard."

The route was a good suprise with good standard of the cabins. The cabin felt fresh and clean. It was a lot to do for a family with kids, you could even find a cinema! Good tax free shops and nice resturants/pubs and cafés.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Ferry from Hoek to Harwich and back "

The crossings from Hoek to Harwich (02.07., 22:30) and back (05.07., 23:15) are as always very pleasant tours. Unfortunate thing is that on both tours at breakfast time vending machines only after repeated requests were filled to the staff again. At this time, the rush of guests is thus experienced mild upsets on very high and at a number of passengers. It would also be helpful to the passengers who want to use the lift to the car deck to provide better information about the usage. An indication of the time when the lift can be used again, sure to calm the passengers at (the now slightly irritated gone astray). Overall, I would recommend any time a crossing with these ships.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good crossing "

But ... dirty and dusty cabin. All clothes were full of dust.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Stefan who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line Hook of Holland and return "

Booked a cabin both ways and was surprised that the return trip cabin had a free mini bar, teamaking facilities and 2 beds (floorlevel) instead of 2 bunkbeds only on outward bound trip, these extra items were most welcome. Both trips ran on time and were efficiently organised - very impressed. I would definitely travel this way again as it saves on car hire and is a lot cheaper than flying, the only drawback is the travelling time.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Kevin who travelled with Stena Line on Stena Britannica
Read More Read Less
"Trip Hook of Holland to Harwich "

The trip by boat is pleasant every time again. The service on board is superb. Staff is very friendly and professional. The ship is clean and tidy. The food on board is nice.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Ron who travelled with Stena Line on Stena Britannica
Read More Read Less
"All without problems "

These short-term booking is gone without any problem over the stage. It was our second trip. We are happy to do it again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Horst who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxed"

We arrived in Harwich, England well rested to start our tour. Everything went smoothly, parking the car, the possibillity to repose and have a drink and then off to bed. Our cabin ws tidy and the beds were good. Next time we would choose to have two beds besides each other instead of bunk beds, because climbing in and out of the top bunk is rather tricky for us being 65+. We recommend everyone to start their holidaying this way.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by John who travelled with Stena Line on Stena Britannica
Read More Read Less
"Relaxing way to cross over to England "

If you still have to travel a longer distance in England, the night ferry is a real alternative. It reached England relaxed and rested, giving the family peace in the vehicle but does very well. In any case, an outside cabin (only we can judge) is spacious and well equipped. We will repeat that in any case and recomend it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Familie who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich - Hook of Holland"

Timely crossing, good value on the fare, clean facilities a little spoiled by the two tier costs for truck drivers and non-truck drivers extending even to the exchange rate in the bureau de change, left with the impression that Stena could do a great deal better commercially if they recognised that more units sold at a lower price would make fore higher bottom line profits, £5 for a coffee and a muffin just ensures you bring a thermos and a pack lunch.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ian who travelled with Stena Line on Stena Britannica
Read More Read Less
"Overnight from Harwich to Hok of Holland and return"

The ship was way beyond my expectations having travelled this route many many years ago. The cabin was absolutely excellent and everything seemd to have been thought of. My wife has been a reluctant sailor up till now but following an overnight sailing in an upgraded cabin she wants to do it again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"HarwichHook"

Saved 50 per cent booking with directferries will be using again thank u. On board the ferry was lovely, i was very impressed cant knock anything about it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Terence who travelled with Stena Line on Stena Britannica
Read More Read Less
"Denmark via Holland ,"

Our first trip to Denmark via Stena, Harwich to Hook of Holland. Good price with DirectFerries. Good Ship,good crossing,arrival times Harwich not ideal, and got held up in rush hour traffic. But ha ho worth the fare saving. even including the fuel cost Holland,Germany,Denmark, the trip would have cost 120% more via our normal route to Esbjerg, and the other ship crashed and wouldn`t have got home on our booked date. Fare comparison both with DirectFerries. Would do this route again because of savings but would delay the return driving (have breakfast) at Harwich and delay getting to Hook of Hollamd ferry by stopping before Utrecht. To Denmark, 10hours with natural and eating breaks to our destination was not a problem (2hours via Esbjerg route) Also on board food cost less.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ron who travelled with Stena Line on Stena Britannica
Read More Read Less
"Long weeknd to Germany"

This our second trip on Stenna (Harwich & Hook of Holland)since October last year. Sailing times were good and on time arrivals. Decided to pay for cabin on return day journey which was worth it and was relaxing (having driven 1900km within for days!)as there were quite a number of passengers in the lounge area on deck 9. WiFi still rubbish and slow or largely non existant, even on the freely available internet room PC's! It really need addressing in this day and age.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"A comfortable journey"

This was the first time i went to Europe by car, and was anxious about the journey via the ferry. But once having reached Harwich, It was smooth sailing from entrance, emmigration, and boarding. The journey on the sea was also smooth - thanks to the good weather - and disembarment as fine. The ship was clean and staff very friemdly. There was good choice of food but need to improve choice for Vegetarians. Will travel again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Excellent Service and would use this route again"

Booking was very easy via Directferries.com website. Due to an accident on the A12 we missed our scheduled departure and so had to sleep in the car park and re-book at 6am next morning. Not ideal as there are no facilities at Harwich after sailings depart, but Stena re-booked us quickly and we were on our way. The ferry was not full and so there was plenty of seating and no queues. We had an outside cabin for the outward, daytime journey and so had the luxury of somewhere to lie down and relax and also TV to watch with a good choice of channels. The outside 2 berth cabin was clean and bright and the beds comfortable, even if getting into the top bunk was rather an effort! Unfortunately the WiFi was not working which was very annoying. The restaurant offers OK food which is pricey, but the portions are large. On the way back overnight we upgraded to a Comfort Class cabin as we had originally booked an inside cabin which was quite small and claustrophobic (and not ever so clean!). However, the upgrade to Comfort Class was worth every penny of the extra £31. There is complimentary wine, beer and soft drinks and snacks. No fruit unfortunately as there had been none available. Single and double beds at floor level, and plenty of room. Nice bathroom as well. Very comfortable nights sleep. Staff are friendly and helpful.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sarah who travelled with Stena Line on Stena Britannica
Read More Read Less
"Loved the cabin"

This is the first time we booked a cabin as our trips normally don't last too long. Had I known beforehand there was a shower in the cabin I would have made sure i kept toiletries with me. The cabin was great and after the six hour trip we arrived very refreshed. Will definitely do this again. We didn't really use the facilities so can't comment. The couple of staff we saw (in the cafeteria) were very friendly.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Gregory who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hoek Van Holland- Harwich by Stena Line on Stena Britannica "

Everything is great. Only the prices for food and drinks I felt was too high. But will probably be so common.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"our experience"

We had a very pleasant time aboard both ferries. they were clean and comfortable. The staff were efficient and polite. I would definitely use the service again, i would not hesitate to recommend this service.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Bryan hughes who travelled with Stena Line on Stena Britannica
Read More Read Less
"stenna line"

Nice modern ferry, very pleasant and helpful staff, was such good and easy crossing to hook of Holland and on time that i have already booked my next trip. I would like to thank all the staff for a pleasant trip.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Catering not like it used to be on the HSS"

We much preferred the 'all-day' buffet offered on the old catamaran service before they changed it to this super ferry. The food was better, the seating more comfortable and the whole thing more relaxed. In the lounge areas, there should be more seating with a high enough back to rest your head and snooze. As it is, there is a mad rush for a seat in the quiet area towards the stern, and once seated people don't move for fear of losing one of the few comfortable seats!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fine corssing"

A luxury crossing to Harwaich and back. The only minor complaint is that, when the restaurant bill accidently had too much on it, getting my money back was not very straight forward. Other than that, nothing but praise. Regards, Gerard.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Gerard who travelled with Stena Line on Stena Britannica
Read More Read Less
"Stena Line Harwich-Hook of Holland "

We took the Farry at 9am and noticed it was very empty. So we could hassle-freely discover the whole ship. It is very beatiful and the whole crew is friendly and obliging. The food and it's price is acceptable.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Robert who travelled with Stena Line on Stena Britannica
Read More Read Less
"Super ship "

Really great cabin, very well-equipped ship. Highly recommended.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good and cheap "

Easy and cheap way to get to the island and back, everything goes smoothly from the driveway onto the ship until the exit.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hoek - Harwich - Hoek"

We travelled in a Comfort Class Cabin in both directions and had a great nights sleep both times. Embarkation and Disembarkation were smooth and effortless. A revelation and in future if travelling to southern half of the UK will definitely be using this service.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David who travelled with Stena Line on Stena Britannica
Read More Read Less
"Harwich to H.V. Holland"

Ship was fairly new, clean, cabins very nicely appointed and relatively quiet. Only drawback was the late boarding times (approx. 1.1/2 hours delay on docks, after customs clearance), apparently to re-shuffle trucks/trailers. Food is generally good however, this and drink prices are quite "over the top". We decided on breakfast in the coffee shop, 2x Coffees with 2x rolls over 13 GBP (rolls were dry/without butter or margarine, single slice of cheese from a Kraft packet)! On leaving there was an approx. 30 mins. waiting time while all the trucks disembarked first, before off-loading any private cars, vans etc. Clearly the truck business is what the ferry line primarily caters to however this is should not be to the disadvantage of private car passengers.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Michael who travelled with Stena Line on Stena Britannica
Read More Read Less
"A calm comfortable and confident crossing"

The stena line ferries are so modern and stable there was hardly any perceptible movement in the ship during the crossing. The quiet lounge is a blessing very comfortable chairs and good clear views, I didn't sample the restaurants so cannot comment on the catering. I needed to ask staff for traffic routing advice before disembarking in Holland and was given courteous attention and helpful advice. Traffic manoeuvres on and off the ferry are efficiently and speedily handled. It is a pleasure to use Stena line.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good modern ferry"

Good modern ferries with good beds, shower and toilet. I will be back on this ferry.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by john who travelled with Stena Line on Stena Britannica
Read More Read Less
"Return from Holland"

We booked a day trip to the Rotterdam area from England because we wanted to avoid a long drive to and from the destination. This boat trip was also financially advantageous than the other options. The boat trip was fine and is was nice on board as we had much to choose from. Prices were normal. Staff was available for everyone and they offered additional service for a fellow passenger who had car problems! Departure and arrival were a bit messy. Especially in Hook of Holland where we had to wait hours before going through customs. There was traffic as a result of people not knowing which queue was meant for which vehicles, no one knew for instance which one was for caravans!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by C.Koper who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice crossing"

The crossing was fine and left and arrived in good time. The toilet did not smell fresh, although everything was fine clean and tidy, it may have come out of the vent.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Jurjen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Beautiful"

We enjoyed this beautiful ship. Really classy.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Hans who travelled with Stena Line on Stena Britannica
Read More Read Less
"Strongly recommend this crossing"

We travelled in a modern and stylish family car. Excellent service from staff. Very excited about our next trip, we recommend it.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
Read More Read Less
"Fantastic! What a boat."

I booked an outside cabin and was pleasantly surprised upon entering it. A large round window with good views and a warm and modern cabin offered comfort for the night, fantastic.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Myrjam who travelled with Stena Line on Stena Britannica
Read More Read Less
"Well done Stena ferry"

We used an overnight ferry to return to the UK last weekend. It was 30 years since we last used ferries to take our caravan to France. What an amazing improvement. Our cabin was well designed, comfortable, clean and well equipped with everything which we would be likely to need. Staff were helpful and efficient. The crossing was amazingly smooth and we have told many friends and relatives about the experience. Thank you Stena and Well done.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Arthur who travelled with Stena Line on Stena Britannica
Read More Read Less
"Good trip"

Overall, a good trip. A quiet passage in a clean, quite cosy cabin. Fully rested on arrival.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Wolfgang who travelled with Stena Line on Stena Britannica
Read More Read Less
"holland to uk."

Could not answer about catering as I did not have anything to eat, but the bar staff were good & friendly. Generally most satisfactory, just a bit early arriving.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by David Ross who travelled with Stena Line on Stena Britannica
Read More Read Less
"Very recommendable"

Clean, tidy ship with cabins including telehone and tv, friendy staff, punctual and low-priced food.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Peter who travelled with Stena Line on Stena Britannica
Read More Read Less
"Hook ofHolland to Harwich with Stena Line on the ferry Stena Britannica"

see stars..
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Great experience for my daughter!"

All was great!
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by who travelled with Stena Line on Stena Britannica
Read More Read Less
"Crossing in March 2013"

Had a night crossing from the Hook to Harwich going and a day crossing coming back. On night crossings you have no option but to have a cabin, not sure of the reason for this other than it earns money for Stena. Having said that it was clean and comfortable. It was good to sleep the longer journey away followed by a good shower before disembarking. The shower is good, plenty of hot water at "hot". Just one gripe, there was an unpleasant smell in the bathroom. I am just about 2 metres tall and the shower is plenty big enough, the bed as well. The crew were friendly and helpful. Had fish and chips for an evening meal, fish was a little dry, but portions are a good size. I have used Stena line several times before and will use them again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Ruberto who travelled with Stena Line on Stena Britannica
Read More Read Less
"More dog friendly "

A very enjoyable experience! Conversely, i would like there to be some cabins where people could bring their dog.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  No
Reviewed by Carina who travelled with Stena Line on Stena Britannica
Read More Read Less
"Nice way to travel to Holland"

Sailed on they Stena Britannica on a day crossing to Holland in April. Took a while to board the ship as it was very busy. I was tempted to take a cabin, but even though some were available they weren't willing to negotiate and as i didn't want to pay what they were going for, i didn't bother. On the ship itself there was a good selection of restaurants (i ate at Taste which was nice, if not a little over priced) and bars and a cinema showing recently released films. All round i felt that this was a nice way to travel to Holland and pleasant relaxing experience.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by A Jones who travelled with Stena Line on Stena Britannica
Read More Read Less
"Superferry Indeed!"

Recently travelled on the Stena Britannica from Harwich to Hook of Holland - and I have to say I was impressed! The ships are brand new so everything was top notch from the restaurants through to the bar areas, drinks were reasonably priced on board as was food in the buffet restaurant - there was also A ‘la Carte style dining however we did not visit there. Cabins were spotlessly clean and well equipped, with wider beds than normal ferries and with the addition of flat screen TVs and free Wi-Fi internet - makes this an above average ferry crossing. I would without a doubt use this crossing again.
- Overall Rating:
- General:
- Catering:
- Cleanliness:
- Staff:
- Punctuality:
- Recommended?
  
  Yes
Reviewed by Sam who travelled with Stena Line on Stena Britannica
Read More Read Less

See the next 20 reviews

Customer Service

Need help?

Visit our customer service page to find useful information on travelling by ferry, our FAQs, and how to contact us for help with your booking