Onboard Mont St Michel

Other Brittany Ferries Ships

Mont St Michel

Operated by Brittany Ferries

Mont St Michel

609 Reviews

Operated by Brittany Ferries on the Portsmouth Caen route

Named after the beautiful Normandy town of Mont St Michel, this ship offers passengers a host of features including spacious cabins, a choice of restaurants, bars, cinemas, disco club and video gaming area designed specifically for teenagers. Carrying up to 2,200 passengers and with over 2km of vehicle space, the ship also features a range of state-of-the-art navigation and safety management systems making it not only one of the most comfortable channel cruise ferries afloat, but also one of the best equipped.

Onboard Cabins / Reserved Seating

There's a range of onboard cabin accommodation of which all are ensuite, air conditioned and have fresh linen and towels. Soap and shower gel are also provided in case you want to freshen up and you'll also find at least 1 plug socket to use or to charge any electrical appliances that you may have.

Reclining seats can also be pre-booked.

Onboard Food and Drink

Mont St Michel's main a la carte restaurant, Les Romantiques, is situated at the rear of the ship. The restaurant's entrance is via the Comptoir des Saveurs, where you'll find a glorious range of luxury food and cooking items and fine wines which you can purchase. There you'll be met by Brittany Ferries staff to be seated - either within the main area, or on the grand table where you can enjoy shared French dining experience with other guests.
Diners have a choice of two menus, including a delicious buffet, where you can enjoy a choice of main dish served to your table accompanied by a mouth-watering buffet-style starter, including everything from salads and cured meats to French favourites and fresh seafood. All followed by a choice of indulgent desserts and cheeses.

La Galerie is Mont St Michel's self-service restaurant offering a fantastic choice of foods from around the world as well drinks, including wines and beers to accompany your meal.

Serving sandwiches, cakes, pastries and hot and cold drinks, Le Café du Festival, not only offers a delicious choice of snacks, it's also a great place to relax and enjoy time with your fellow passengers. With access to the sun deck and promenade, passengers can enjoy the relaxed atmosphere inside, or during good weather sit out on the deck. The children's soft play area is also situated within this area, so is a great place for families.

The only bar on Mont St Michel, Blue Note, is situated in the centre of the ship and serves everything from the finest French wines to cocktails. Also on the menu are hot and cold drinks and snacks. The bar offers passengers a large, open space with plenty of seating both around the stage and entertainments area as well as a number of comfortable sofas and quieter areas near the windows on either side of the ship.There are also a number of flat screen televisions showing big sports matches and news updates.

Onboard Shopping

Perfect for gifts, souvenirs, or just a treat for yourself, Mont St Michel boutiques offer a fine range of spirits, wine, tobacco, perfumes and cosmetics, leather goods, confectionery, toys, fashion, decoration, souvenirs, newspapers, games, cameras, sunglasses, jewellery and much more! All are at great prices, and certainly worth a browse.

Purchases made on board may be paid for in Euros or Sterling. Payment can be made in cash, by credit or debit card. Prices are shown in both currencies and you can combine different payment methods.

Additional Onboard Facilities

Additional facilities include a cinema, seasonal Caberet (DJ, Magician, Live Band), Games Room & Slot Machines, video games room, Wi-Fi internet access (not free), baby changing rooms, baggage room to leave your luggage, Bureau de Change

Travelling with Children

For children, during the peak season they can take part in the special entertainments programme and enjoy everything from games to treasure hunts, or they can simply have fun in the play area on deck 9

Accessibility

The ship is wheelchair friendly with specially adapted wheelchair accessible cabins. Disabled toilets are located on deck 7, 8, 9 and 10 and all decks can be accessed by lift.

Please Note: Whilst we have taken great care in making our Mont St Michel guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Mont St Michel Reviews

4.1

out of 5

85% of our customers recommended this ship

General:4.1
Staff:4.2
Catering:3.8
Punctuality:4.2
Cleanliness:4.2

"Smooth professional service "

First time I have taken my car abroad for 30 years. The overall experience was superb and the staff all polite and friendly. The kids all seemed to enjoy their organised activities The reclining seats in the quiet lounge were comfortable and and I could sleep easily.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"First crossing with Brittany"

Pleasant trip, definitely worth booking reclining seats, self service restaurant food good and not overpriced
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Empathetic staff"

I just wanted to say a big thank you to all the staff for accommodating my family onboard. My daughter has anxiety issues and the staff really helped with her needs.
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Reviewed by Jessica who travelled with Brittany Ferries on Mont St Michel
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"Mont Saint Michel"

Very good
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Relaxing moment "

Nice friendly staff, everything ran smoothly: based on this I was rested enough to drive home in 8 hrs.
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Reviewed by Malcolm who travelled with Brittany Ferries on Mont St Michel
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"Mont St Michel - Portsmouth/Caen/Portsmouth"

Lovely boat but catering was abysmal - very disappointing food. Not much better than the Dover/Calais crossing in terms of catering. Restaurant was closed on both journeys and the food served by the self-service cafeteria was pretty awful. Certainly not what I would expect from a French company. Travelled with Brittany Ferries a few years ago and the food was superb. Come on Brittany Ferries. You can do better than this. What happened to your standards? No reflection on your lovely staff. They do their best.
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Reviewed by Margaret who travelled with Brittany Ferries on Mont St Michel
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"Night crossing"

On our outgoing journey we were kept awake by car horns going off, but on the return journey we were on a higher deck and were un effected by any noise from the car deck and slept well. Cabins are small but perfectly clean and functional, the staff were efficient. It was good to be able to get a breakfast before our onward journey although the cooked breakfast wasn’t great.
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Reviewed by Andrew who travelled with Brittany Ferries on Mont St Michel
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"Very comfortable crossing"

This was our first ferry crossing, so we did not know what to expect. For starters, the vessel was a lot larger than we expected. It was well appointed with cafes, restaurants, lounges and even two small cinemas. Plenty of comfortable seating all over the place and space to lie down and sleep if you wanted. The food at the self-service restaurant was excellent. Well organised, on time and a most pleasant experience overall.
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Great ship"

Nice trip home!!
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Reviewed by Gary who travelled with Brittany Ferries on Mont St Michel
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"Good trip but but late"

Efficient and everything you need bar and self service Resturant did not seem to open at the listed time
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen "

Journey
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"My first experience with ferry ⛴️ "

Everything was more that I was thinking about my first experience with the ferry ⛴️ was perfect thanks
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Reviewed by Marian Gabriel who travelled with Brittany Ferries on Mont St Michel
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"Checking in"

For Direct Ferries. Please do not say Check In closes 90 minutes before departure. It is simply not true and was a huge waste of my time. You can show up until 30mins before departure. I was really frustrated about that. Thank you.
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Reviewed by Charlotte who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferry"

Great service and good value.
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Reviewed by Robert who travelled with Brittany Ferries on Mont St Michel
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"Very helpful staff"

We had a good crossing both ways, but what I really appreciated was the helpful helpful staff. My husband broke his foot the week before we traveled and they offered assisted boarding and deboarding on each voyage and were pleasant and helpful. The catering was also really good
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Reviewed by Sarah who travelled with Brittany Ferries on Mont St Michel
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"Brittany ferries ⛴ "

My two daughters and I had a nice ,smooth sail over night. The cabins were comfortable, clean and warm.
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Reviewed by Hannan who travelled with Brittany Ferries on Mont St Michel
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"Pleasant "

Satisfied
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Reviewed by Gisella who travelled with Brittany Ferries on Mont St Michel
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"Our trip"

Journey through the port and boarding was very efficient. However we ere disappointed with our cabin as there was rubbish left in there by previous occupant and it didn’t feel like it had been cleaned properly. Our cabin on the return journey was perfect. (A noticeable difference) Also the food in the self service restaurant was a bit tired, I think this was because it was a night crossing.
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Reviewed by Ken and partner who travelled with Brittany Ferries on Mont St Michel
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"Great Trip"

Found our way to the cafe where, early in the morning and having had no breakfast, we found the petit dejeuner which was just what we wanted. As it wasn't too busy, we found ourselves seats where we wanted and had a relaxing voyage before our drive in France.
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Reviewed by Dexter who travelled with Brittany Ferries on Mont St Michel
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"Returning to the U.K. after five years"

Having being asked to play golf with friends at Celtic Manor South Wales, it prompted me to look at ways to get there. The obvious route was by ferry using the Caen/ Portsmouth route Check in at both ports was very efficient and checks through passport control ran smoothly keeping the lines moving, although this might change next year with biometric checks. The ship was clean and all the staff in the ships facilities were polite and friendly and dealt with you as quickly as possible. The 2 birth cabin was small but again was well turned out.
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Reviewed by Andrew who travelled with Brittany Ferries on Mont St Michel
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"Good journey"

Welcoming staff, good facilities. But cold in the lounge, samedi!
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Reviewed by Alexandra who travelled with Brittany Ferries on Mont St Michel
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"Awful experience "

We got the 11pm ferry crossing from France to England tickets were not cheap so had high hopes but was severely disappointed the ferry was like a fridge everyone was freezing, seats in reserved seating hopeless not at all comfy and no hot drinks available throughout the night won’t be booking again, almost 9 hours of being froze to death
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Reviewed by Raymond who travelled with Brittany Ferries on Mont St Michel
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"Paid for non-existent wifi"

Staff was great, cabin was great, food in the restaurant was really good with healthy options and a wide variety which is wonderful. However 2 points of improvement stand out: #1 there is no obvious central point indicating what enterrtaintment is taking place when. Some prior news by email might be useful. And #2 we bought a 12 premium wifi package that did not work, we were unable to log onto the internet AT ALL. So we effectively threw £12 in the water. If the wifi cannot be guaranteed, I think it is not morally right to ask people to pay for it.
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Reviewed by Barbara who travelled with Brittany Ferries on Mont St Michel
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"trip to uk"

Excellent but no TV for football
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Reviewed by George Richard who travelled with Brittany Ferries on Mont St Michel
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"Fabulous crossing "

Our only question was why on earth had we not used this route before, excellent service from Brittany Ferries
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Reviewed by Gill who travelled with Brittany Ferries on Mont St Michel
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"Breakfast bar on top deck"

Being in the catering business myself, I couldn't understand why there were only 2 staff trying to serve a long queue of people breakfast, who had limited time before they had to rejoin their cars
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Reviewed by laura who travelled with Brittany Ferries on Mont St Michel
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"Excellent crew and ship."

Absolutely fine. Good food and drink. Sailed on schedule.Loading no hassle. Estimate probably only 10% of capacity so no queues for anythin Being out of EC means wait for passport control both ways which could be considerable in main holiday period and could be a test of your patience which is
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Reviewed by Kevin who travelled with Brittany Ferries on Mont St Michel
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"Ferries fine, port connections rubbish!"

The ferries were great. Unfortunately getting to and from them as foot passengers was difficult (and expensive!), involving long walks, navigating local bus timetables, and extremely expensive taxi (to Caen). Why no shuttle bus between nearest stations and ferry port, to meet each and every sailing? We were left at the French port having arrived at 9.30pm to phone for a taxi from Caen, which cost £40.
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Noisy"

The cabins at the back vibrate so much pieces of the cabin had come loose and we're rattling very loudly
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Alright"

Not really sure what to say, just average. The lift was not working and being disabled this was an absolute nightmare, with everyone trying to use the stairs. My husband fell out with someone who was in a hurry to get passed me. Then the cash register was not working in the canteen, though goodness knows why this had not been discovered earlier prior to embarkation. We had paid for and reserved two reclining seats and yet we then found that they were not even seated together and the Duty Free shop was so small and limited that it was hardly worth visiting. All in all not really a good experience.
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Reviewed by Helen who travelled with Brittany Ferries on Mont St Michel
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"Good crossing"

Reassuringly competent, no dramas, just get on with the job.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Never knows such poor customer service"

Never known anything like it! Direct Ferries is the worth Company I have ever had to deal with...or should I say never did they do anything to deal with my query. To date, I have still have not been contact regarding ticket #1242630 as a genuine mistake was made on the booking. They charge you £10 if you amend online and £45 if they have to call you. They prefer not calling so you lose the full price of the ticket £166.00. Greed will kill you and out you out of business. Likely Brittany Ferries know what they are doing and sorted it in 2 seconds over the phone and guess what, they did not even charge £10, only £9.00 not the £45 Direct Ferries mention. How much money have they stolen from people, I wonder?
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Vehicle loading"

How come when I was the fourth car to check in at Portsmouth for loading and nearly the last to unload in France, Meaning that my hotel thought I was not coming, And don,t give me the old nut Meg that vans, caravans have to load first, there was at least 3xlines of cars in front of me
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Reviewed by Warren who travelled with Brittany Ferries on Mont St Michel
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"Misinformed, bad communication and uncooperative "

I would not book through direct ferries as they are unwilling to help if you have a problem. My ferry time was changed and I was misinformed about the new checking time leading to my not making the ferry and losing all my money. Had I been correctly informed this would not have happened. I was either ignored after this or told to commit Clare with Brittany when Brittany told me I needed to communicate with direct ferries. I wasted a lot of time just trying to speak to someone. I asked on several occasions that I dented to make a formal complaint and I stlll haven’t received this information.
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Reviewed by Alex who travelled with Brittany Ferries on Mont St Michel
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"Great crossings "

Swift embarking both ways … excellent facilities calm relaxing trip👍
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Reviewed by Steve who travelled with Brittany Ferries on Mont St Michel
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"September sailing"

Wonderfully calm crossing from Caen to Portsmouth appreciating a beautiful sunset on 20th September. There is no need to reserve reclining seats as there was plenty of unreserved seating for everyone: we didn't make use of the seats we had reserved. Staff were all very helpful and friendly and bilingual. Beware clicking on the Premium Wifi button by mistake - the Brittany Ferries Free WiFi is adequate for most non-streaming purposes. There does not appear to be any advantage in arriving early: you can still end up being parked on the upper deck and being one of the last cars off the boat. Mounting bicycles on your car roof ensures you can't be sent to the upper deck!
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Reviewed by Gareth who travelled with Brittany Ferries on Mont St Michel
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"Delays and queues "

We had no problems with our ferries but the on shore organisation left much to be desired. Outwards the ferry was over an hour late. We arrived on time, first in line then last on the ship and this last off. Extensive checks at customs. No problems in France outwards or onwards. But over an hour at customs in Portsmouth. Brexit???
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Reviewed by Rod who travelled with Brittany Ferries on Mont St Michel
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"Pleasant crossing"

Smooth crossing, decent choice of food and drink. Unfortunately, he cafe areas hadn’t been cleaned between voyages (we were on the 8:15 am crossing). Cabins were cosy, but clean.
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Reviewed by Kevin who travelled with Brittany Ferries on Mont St Michel
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"Could do beter"

"Due to staff shortages" the main restaurant was closed on both crossings. Or is this just to save money in these difficult times? Was it staff shortages that prevented the ship from being cleaned properly between crossings? Toilets particularly dbad.
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Reviewed by Terence who travelled with Brittany Ferries on Mont St Michel
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"Pleasant crossing"

Friendly staff, professional service, on time, clean cabin, good food at reasonable prices. Only stress point was roadworks in Portsmouth which added 20 mins, and would have been good to know about in advance. Also Le Mont St Michel needs a refresh
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Reviewed by Jojo who travelled with Brittany Ferries on Mont St Michel
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"Excellent start to a short break"

Seamless operation. Food was very good and good value.
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Reviewed by Tim who travelled with Brittany Ferries on Mont St Michel
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"A pleasant way of crossing the zChannel"

The outbound journey (Portsmouth/St Malo ms Bretagne) was quite rough and the inbound journey (Caen/ Portsmouth, ms Mont St Michel) was very smooth. Both ships were comfortable, and despite being end of season most facilities were open, the main restaurant outbound served only cold food, and was closed completely inbound. The cabins on both were comfortable. My only criticism was the time taken to unload, at both arrival ports, for example it took about an hour between arriving at Portsmouth and clearing the port. However all in all a reasonable experience and I would use these routes if visiting Brittany in the future.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Caen to portsmouth"

Ferry was very late in departing.. no updates or acknowledgement of the delay crew belligerent when speaking to them about the delay .. reply from staff oh well time will be made up during the crossing...not acceptable
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Reviewed by William who travelled with Brittany Ferries on Mont St Michel
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"Trip from Portsmouth to Caen"

Good crossing. clean boat, plenty of room to sit Enjoyed visit to cinema to see a film which passed the time Efficient loading and unloading
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Reviewed by William Edward who travelled with Brittany Ferries on Mont St Michel
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"My birthday trip to Normandy "

We arrived at Portsmouth we got there a bit early for our crossing had a bit of a delay but not to long. The bike were all tied down we had a good crossing and arrived almost on time we got off without any problems 10out of ten to everyone of the staff on board 👍
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Reviewed by Steven who travelled with Brittany Ferries on Mont St Michel
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"Late night sailing"

Great way to travel
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Reviewed by Rosemary who travelled with Brittany Ferries on Mont St Michel
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"From Portsmouth Harbour to Caan"

A very comfortable trip - from the waiting area in England to disembarking in France everything was clean comfortable and went smoothly. I have put zero stars for catering as I didn't use these facilities
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Reviewed by Mary who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferries to Caen"

Disappointed to be diverted to Cherbourg too late to cancel hotel booking!
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Reviewed by Stephen who travelled with Brittany Ferries on Mont St Michel
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"Direct Ferries are absolutely Useless"

Made the mistake of booking through Direct Ferries rather than Brittany Ferries. Needed to amend our trip due to an accident. Direct Ferries site didnot allow the changes I needed so contacted them and rather than assist they kept sending standart responses and taking no action
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"A nice surprise"

My daughter and I recently travelled from Caen to Portsmouth on the Brittany Ferries' ship the Mont St Michel. We usually travel a different route with another company and so we were pleasantly surprised with the size of the ship, the amenities, the cleanliness and the good range of food on offer. We shall certainly travel on this route again.
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Reviewed by Jean who travelled with Brittany Ferries on Mont St Michel
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"Useless Portsmouth "

Delayed by 90 mins departing and then texted the evening before of a port of departure change resulting in a hour less sleep and an additional one hundred miles, arrival back in Portsmouth and it took 90 mins to get out the place because of Border force being to slow..
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Reviewed by Nicholas who travelled with Brittany Ferries on Mont St Michel
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"Avoid Portsmouth/Brittany Ferries"

Portsmouth departure delayed by 90 mins, return journey was transferred to Cherbourg from Caen with just 10 hours notice ! this incurred 100 mile detour and a 4 am start! Brittany ferries offred us just £20 refund or £5 each!! Jokers.
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Reviewed by Nicholas who travelled with Brittany Ferries on Mont St Michel
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"Efficient and smooth service"

Everything went to plan and we were kept well informed throughout the journey.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Lovely journey & really friendly staff"

Really smooth journey with a very minor delay. The staff and onboard entertainment was really good, especially an excellent guitarist / singer. Toilet facilities are looking tired and could do with some new lighting and better cleaning.
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Reviewed by Benjamin who travelled with Brittany Ferries on Mont St Michel
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"Border queues."

Good ship with easy access to all decks but the lack of restaurants was a big disappointment. The cafeteria was limited but welcome and that is all you can say
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Reviewed by Philip who travelled with Brittany Ferries on Mont St Michel
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"Border policing"

Awful waiting time, Queues and slowness not a good welcome back into England. No excuses needed just good management of resources.
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Reviewed by Philip who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth "

Great trip
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Reviewed by Anthea who travelled with Brittany Ferries on Mont St Michel
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"Poor amendment service over charge "

Added another person to the booking said 47 pounds which I agreed with then went to 70 pounds absolute rip off will never use again will go straight to Brittany Ferries not this 3rd rate company
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Reviewed by Martin who travelled with Brittany Ferries on Mont St Michel
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"Dirty, dated ferries, stuck in a 1990’s time loop"

As a child I regularly crossed the channel, pre-Euro Tunnel, on a ferry from Portsmouth. I hadn’t don’t it in about 15-20 years and I can tell you nothing has changed, except the boats are all a little older and a little more dilapidated. The facilities were all dirty with rubbish strewn in every nook and cranny, despite us only just boarding (an hour late I might add). The facilities are akin to a filthy Wetherspoons pub. A nasty bar with terrible music and some dubious DJ-ing, an arcade where over half the machines were broken and two restaurants, one of which was closed, leaving just the buffet. The food on offer there was all the colours of the beige/brown rainbow, with vegetables only on offer if you begged for them. In fairness it was pretty good value but I’ve starred at things ok the bottom of my shoes and salivated more. Each and every chair, table, corner and area was packed with lorry drivers, grubby families and tired travellers. We eventually stole a sticky table, with a retro 1990’s design, to whittle away the 6.5 hours of warm, humid, cigarette and diesel laced stench. Several trips out on deck to spy the broken, unsecured plastic furniture, sliding across the deck, was about the only activity unless you include drinking the “coffee” at the bar on the top floor. I can’t believe it actually was coffee, I’m sure it was being pumped straight from the bildge? It will take us many years to step foot on a ferry again, especially with 3x small children, so I suspect we will stick to planes and trains until then. I can’t believe so little has been updated or improved in 15-20 years!? Perhaps other operators are better. I don’t really want to find out to be honest, you can make your own minds up!
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Reviewed by Henry who travelled with Brittany Ferries on Mont St Michel
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"Yawn!!!"

Arrive 2 hours early. Leave 1 hour late and arrive an hour late. The Loading and unloading is a joke. It took over 2 hours to get off the kit and clear passport control. Would not go on a ferry again. A total of over 5 hours just getting on and off the boat. Boring. Not good for kids and cannot think why I would recommend travelling on a ferry to France anymore.
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Reviewed by Scott who travelled with Brittany Ferries on Mont St Michel
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"Cannot contact direct ferries after booking at all "

3 hour wait to get on ship and to leave ship awful service. Ship and staff fine
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Horrendous "

Where do I start! Portsmouth to Caen night ferry - signage not easy to find where everything was when coming up from car deck Eventually found cabin which was clean - restaurant shut so had to q for the most horrendous choice of hot food which looked as if it was left overs from earlier in the day - chose lesser of two evils which was not only cold but congealed ! Breakfast - bacon congealed inedible / eggs and toast fine but disappointing Getting off ship through border control was chaos and took far too long as only 2 passport boxes open Return from Caen on Wednesday 2pm ferry which left at 3pm - earlier text requested arrival early after 11am We arrived at 12 and sat, and sat, and sat in car in hot weather until 230 before being waved on - late comers were waved onto the ship first which was totally unacceptable as inconsistent- Looking forward to the dining restaurant on return only to be told “shut” due to staff shortages which considering the price of ticket is unacceptable- following the outward journey’s experience of food we didn’t bother to investigate the self service ! Passengers rubbish left in doorways and corridors was not moved / luckily able to find 2 chairs to sit outside for entire journey - but only maximum of 20 seen Staff decided to put drain pipe by my chair with water pouring out - totally ignoring me - no explanation - pipe backed up so water sent over the area - now wet feet! 1.5hours late arriving was met by chaos leaving the ship and getting through passport control - an hour and a half later ! Will I travel with this company again - very doubtful - we should have travelled another 100 miles to Calais and would have been home 8 hours earlier !! Lesson learnt I have advised my son of this who at the moment is booked on this ferry line to drive to Calais - very very disappointed especially not being able to have dined in the restaurant which is the service we paid for
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Reviewed by Sandra who travelled with Brittany Ferries on Mont St Michel
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"Never again!"

Travelling in August when you don’t have to is to be avoided at all costs! The ship was full and hopelessly understaffed; the toilets were filthy and the a la carte restaurant did not open due to the staff shortage.
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Reviewed by Susan who travelled with Brittany Ferries on Mont St Michel
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"Family holiday"

On bioth crossings the boats were clean and comfortable, although finding somewhere for a family of 4 to sit in the way back was a little tricky due to it being so busy. Staff were friendly and helpful, and remained cheerful, despite an obvious full on workload. Food and drink options were good, although a latte coffee would have been much appreciated! On the return ferry we were sat in the cafe area and the ferry was incredibly busy, we were so impressed with the serving staff, they quite literally did not stop the whole trip as there wad not 1 lull in people queuing, but they remained happy and courteous throughout. The only negative wad that both sailings were half an hour to an hour late leaving
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Reviewed by Andre who travelled with Brittany Ferries on Mont St Michel
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"First time user but may be not the last"

I found the route to France suited my purposes not having done this before. Brittany Ferries ship have changed for the better since my last time on one many years ago.
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Reviewed by Karen who travelled with Brittany Ferries on Mont St Michel
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"No way!"

Cancelled this long ago
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Reviewed by Sipko who travelled with Brittany Ferries on Mont St Michel
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"Caen - Portsmouth"

This ship was over an hour late getting into Portsmouth. Once arrived it took almost 2 hours to get through security.!!
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Reviewed by Martin who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen sailing. "

Pleasant sailing. On board facilities clean. Cabin comfortable. Staff polite, friendly and welcoming.
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Reviewed by Linda who travelled with Brittany Ferries on Mont St Michel
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"Good entertainment "

Very good entertainment
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Reviewed by Melinda who travelled with Brittany Ferries on Mont St Michel
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"Very nice experience, I recommend it"

Thank you for a very nice experience
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Reviewed by Nathalie who travelled with Brittany Ferries on Mont St Michel
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"A relaxing way to start and end my holiday"

The ferry crossing was very relaxing with excellent facilities and I was able to sleep for 3 hours in the reclining chair on the way out. The variety of restaurants and the entertainment for children was very impressive.
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Reviewed by Helen who travelled with Brittany Ferries on Mont St Michel
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"Quick trip"

A good service although the seating arrangements seemed a little chaotic - we booked two reclining seats and found our selves sat at opposite ends of a neary empty room. The staff did change the seta numbers but we felt that there was little control.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Comfortable way to cross the Channel"

We found the crossing easy and comfortable. There were various food outlets, all of which served quality food . We had comfortable seats in the main cafeteria. This became a quiet and restful place once the breakfast rush was over. We would definitely use Brittany Ferries again.
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Reviewed by Andrew who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferries "

Pleasurable experience.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Trip to France and Back"

On the whole, good experience... Only thing to complain about was the quality of the reclining chairs on both journeys... they seem very old stock and not particularly nice to sit on... out of the 4 we booked, on the way out, only 2 reclined and the air conitioning wasn't working, so it was so hot in the room our recliners were located in, that we were unable to use them... different boat on the way back... but again, the chairs are very old and feel dirty to sit on. Wouldn't pay for these again.
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Reviewed by Tony Hill and family who travelled with Brittany Ferries on Mont St Michel
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"Pleasant trip"

More like a mini-cruise than a ferry trip. Used this route with Brittany ferries before and will look forward to next time.
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Reviewed by Bill who travelled with Brittany Ferries on Mont St Michel
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"Pleasant trip both ways."

Very happy with Brittany ferries, A great way to travel from Scotland to France, even if i England got in the way . We have used Brittany ferries in the past but this is the first time since the Covid epidemic. Ferry was clean, well organised and on time .
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Reviewed by Isabella who travelled with Brittany Ferries on Mont St Michel
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"Very bad experience "

Let me start by saying Brittany ferries the actual operator where amazing we’re amazing . Sadly I can not say the same for Direct ferries . Due to a family emergency we need to bring our return forward and as our ticket could be amended this should have been a simple task . Unfortunately Direct ferries could not be reached ,there system they suggest using failed and after 4 days of trying we contacted Brittany ferries to explain the situation to which they gave us the next sailing . Even after we had changed date and sailed direct ferries write generic emails saying that they had requested a change of date but the operator ( Brittany ferries) had failed to respond. They did not even pick up that our sailing had changed and we had sailed . Poor service that will leave you stranded should an emergency arise. I would not hesitate to use the operator but would never book via direct ferries again :(( and to
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Ship & sailing fine, Disembarking & Customs Awful"

Checking in and embarkation at Caen was fine. Ship left on time and the crossing was uneventful. Self-service restaurant got very busy and there were long queues there around 5 pm – 7 pm. Arrived in Portsmouth on time and we’re asked to go and sit in our cars. We sat there for 45 minutes without moving. We were then moved out of the ship into a car holding area where we sat for another 45 minutes! Eventually we were back and forward and crawled to the customs point and as with each car it probably took two minutes for the customs official to do whatever they had to do. Totally unacceptable and this will put people off travelling by ferry. This is far worse than before we joined the EEC.
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"Sail away with out the music."

It was lovely sunbathing on deck.the food was great.nice to have a cabin to France as we had a very early start.thank for making the start and finish of our holiday so pleasant.
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Reviewed by Joan who travelled with Brittany Ferries on Mont St Michel
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"Vogage - 29.07.22"

Very good quality service on this ship. The staff is very helpful. However, the price remains too high for certain categories of people. Another gripe is that as a car passenger, arriving among the first doesn't mean you'll get off first the other end.
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Reviewed by Christophe who travelled with Brittany Ferries on Mont St Michel
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"Ferry was fine - passport control on both sides of the channel was awful"

The amount of queuing required to get on an off a ferry is staggering. We didn't move the car for 2 hours before the UK departure, then queued for a full hour to get through French passport control on the other side. The return journey was no better - more passport booths are urgently needed. The ships themselves were fine and the reclining seats area nice and quiet.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"thank I love it "

Thank
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Good crossing "

The boats where late leaving and as a result the cabins where late being cleaned. No problems for me . The staff where helpful, friendly and kept us updated.
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Fabulous "

Exceptional service and well organised. Never before have I travelled with a ferry company that "does what it says on the tin' and I've been travelling for 50 years. Don't know why I haven't tried Brittany before. Staff brilliant, entertainment not bad. Only fault when entertainment was people on the shuffle board table upstairs drowned out the singer. The table tennis should be upstairs to stop the ball dissapearing in the wind and the shuffle board outside to stop the noise. Toilets were cle Bar staff were courtious and proffesional and spoke good English. We'll pleased overall with trip 10 out of 5 and spacious which you dont get on many ships.(St Michel)
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Reviewed by Chris who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth Caen MV Mont St Michel"

Our each way trip on the MV Mont St Michel was excellent. Despite not having the restaurant available the self service food was if a high standard. Staff were friendly and helpful and our cabin fine. This was our first time on Brittany Ferries and we will use them again. The only downside of our trip was the time taken by UK Border Security to process passports. A direct result of Brexit and all ferry companies should lobby UK Government to immediately seek freedom of movement into the EU.
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Reviewed by Philip Murphy who travelled with Brittany Ferries on Mont St Michel
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"Satisfied customer."

Very comfortable and peaceful way to travel. Ferry design very stylish. Would have been good to be informed of reason for 1Hr delay in departure from Caen on return to avoid anxiety.
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Reviewed by Catherine who travelled with Brittany Ferries on Mont St Michel
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"Excellent trip especially the food"

We went on Irish ferries to get to France and all the catering was horribly expensive and not terribly good. This Brittany ferry return trip was in contrast really good and really well priced.
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Reviewed by Natasha who travelled with Brittany Ferries on Mont St Michel
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"A very great way o France "

Once on board you can seat back in comfort and rest up before you carry on.
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Food awfully disgusting, 1h late departure, but enjoyed cinema "

Normandy ferry planed to leave on august 6th at 16:30, left at 17:30. Enjoyed movie in cinema 1, which started almost on time (15min delay). We had food on the cafeteria on deck 8. I ordered a steak «saignant» (i am french, the chef as well). The meat was too raw, tasted awful, pepper sauce was a tasteless glutamatefull slimmy thing, fries undercooked. Not recommended.
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Reviewed by Matthieu Fossoux who travelled with Brittany Ferries on Mont St Michel
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"Use Brittany Ferries direct and not through Direct Ferries"

needed to change my return booking as my paertner was getting quite ill because of the heat. This was done but what cost. Brittany Ferries charged £75.00 and Direct Line £113.01 a total of £188.01. Why Direct Ferries need such shocking increase when Brittany Ferries was reasonable I fail to understand Direct Line you were the Agent and entitled to a fee, but I feel cheated. WHAT DO YOU HAVE TO SAY I PROPOSE ASKING BRITTANY FERRIES TO SEE WHAT THE AGREEMENT IS BETWEEN THE TWO I have trvelled Brittany Ferries many time and I have no complaints whatsoever but with Direct Ferries, whom I use before, i feel cheated
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen return"

Great ship great staff and great food will definitely return.
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Reviewed by Royston Gallagher who travelled with Brittany Ferries on Mont St Michel
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"Wouldn’t travel like this again "

We booked a Friday night overnight sailing to Caen for our holiday to France. The facilities at the port were very poor; the shop had closed at 6pm, the toilets had no paper and one had a broken door, and all the rubbish bins were overflowing. Once we boarded we found our so-called reclining seat … which didn’t actually recline but simply tilt by about 4cm. They were also incredibly hard and uncomfortable. My son slept on the floor and we all had a fitful night’s sleep. Given that the lights stay on for an hour after sailing and come on a full hour before docking, it’s a very short night. We would never take this crossing overnight again without a cabin. Add to that the fact that the toilets on Mont St Michel smelled strongly of urine, we were quite frankly glad to disembark.
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Reviewed by Steve who travelled with Brittany Ferries on Mont St Michel
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"Crossing "

Good crossing. Only thing lacking was free WiFi in cabin.
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Reviewed by Jonathan who travelled with Brittany Ferries on Mont St Michel
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"Trip to France on Portsmouth Caen ferry"

We found the ferry trip enjoyable. The cabin was clean and towels provided. Food in the restaurant was French and priced appropriately. Would have liked better facilities at the port- it's a long wait in the queue to board and the toilets are not obvious. The call in the morning arrival.to Caen feels very early- but understand that some customers will want to eat breakfast before they drive. Thank you to your helpful and friendly staff- they were very welcoming in each of their roles from guides to shop to cabin staff.
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Reviewed by Jill who travelled with Brittany Ferries on Mont St Michel
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"Very pleasant and helpful "

Lovely
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Reviewed by Stephen who travelled with Brittany Ferries on Mont St Michel
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"Good trip"

All good except wait for cabin to be cleaned
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Reviewed by Howard who travelled with Brittany Ferries on Mont St Michel
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"All good bar the delay"

Shame about the passport queues otherwise a good trip
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Reviewed by Angus who travelled with Brittany Ferries on Mont St Michel
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"Easy comfortable crossing"

It was an overnight run so I didnt use any of the facilites. I slept in the lounge. The chairs were a bit upright. Would be easier to sleep if they were more horizontal. Otherwise a very smooth crossing
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Reviewed by Frances who travelled with Brittany Ferries on Mont St Michel
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"Wonderful experience "

Such lovely staff and very good lunch menu.
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Good experience "

Good
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Reviewed by Rory who travelled with Brittany Ferries on Mont St Michel
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"Ferry trip Portsmouth to Caen"

Found checking in as a foot passenger very quick and hassle free. Would travel this way again, much nicer than flying. Only negative was the very loud entertainment on board. Escaped it on the deck. We had a fabulous trip.
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Reviewed by Judy who travelled with Brittany Ferries on Mont St Michel
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"Thanks Brittany Ferries"

Thanks for looking after my elderly father who required wheelchair assistance, and he was taken to and from his cabin. Very helpful and he had a delicious cooked breakfast on board. Very happy, thanks
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Smooth sailing "

Portsmouth to Caen could not have been easier.... Crew and staff were fantastic - Top work Brittany Ferries
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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" Faultless Crossing"

Everything about the crossing to Portsmouth was just so relaxed. The Brittany staff were just so polite. I have never seen that many people smiling
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Reviewed by Ken who travelled with Brittany Ferries on Mont St Michel
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"Slow travelling !"

Forget the airport, this is the only way to travel, even treated to a welcome by Dolphins 🐬 in Portsmouth ! Well done Brittany Ferries
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Reviewed by Lol who travelled with Brittany Ferries on Mont St Michel
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"A pleasant and straightforward journey"

Booking the journey on-line was straightforward, pre-departure information by email was clear, check-in was easy, loading and unloading with a car straightforward, the boat was new, clean and felt spacious, the staff were very friendly and helpful, and the journey on time. The only slight hassle we had was that after checking in quite early we wanted to get a meal in a restaurant but were advised not to go beyond the port area. we had not realised that beforehand, so it would be better if pre-departure information made that clear. In fact we did go off site and were back well before loading commenced (and even the boat had arrived).
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Reviewed by Elizabeth who travelled with Brittany Ferries on Mont St Michel
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"Excellent Journey"

My son and I have just enjoyed a return journey to Normandy on a P &O ferry. Never having done it before I didn’t know what to expect. The weather conditions were perfect. The staff managed the drive on and drive off so efficiently. The conditions on board were excellent also. We had a meal both ways and a number of snacks again the staff were friendly and well trained. It was a most pleasurable experience .
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Reviewed by Carole who travelled with Brittany Ferries on Mont St Michel
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"Crossing the Channel "

Excellent and quick procedures before boarding. Address people with special considerations with respect and efficiency. Logical prices, hygiene steward on deck to cater for people with pets, games on board although we did not participate as we had to work while on board, paid £18 for wi fi but the free worked perfectly well. Overall a welcoming experience!
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Reviewed by Sileia who travelled with Brittany Ferries on Mont St Michel
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"Awful "

This review is for the ferry from Portsmouth to Caen There was 90 minutes delay. The ferry was filthy. Loos were disgusting. Very few staff. It was so bad we got the tunnel home . We would rather drive to Calais than get back on the Ferry.
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Reviewed by Trevor who travelled with Brittany Ferries on Mont St Michel
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"Relaxing Voyage"

Calm trip, professional staff, wide choice of seating, nice experience.
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Reviewed by Philip who travelled with Brittany Ferries on Mont St Michel
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"Did not receive confirmation email "

Cannot get through to customer services and need confirmation email to claim on insurance
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Reviewed by Henry newton who travelled with Brittany Ferries on Mont St Michel
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"A good service"

A reasonable service let down by the passport check on arrival at Portsmouth. We had to wait for around an hour for passport checks. Initially it appeared that only one kiosk was open!
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Reviewed by Chris who travelled with Brittany Ferries on Mont St Michel
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"It works but getting tired "

Both sailings were on time, what does take forever is loading both ferries we went on are now looking very tired and could do with a refurbished
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"My trip"

Staff were friendly and I was surprised to see entertainment,my room was very very small so wouldn’t book one again,however the overall experience was very good
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Border control"

The journey onboard the ship itself was fine, cinema was fun as was the children’s entertainment and the food was perfectly acceptable. How we what detracted from this on both the journey out and return was the chaos of immigration control. Caen had 3 offices for 500 cars! Took over an half and a half to get through controls when arriving in Caen. Then on the return, we arrived the requested 90 minutes prior to departure went through one set of border controls and then were literally left sat in our parked car for over 2 hours with two very grumpy children. Again Caen had only 3 border controls to process 500 cars! We were over an hour late departing. Never again!!
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Reviewed by Christopher who travelled with Brittany Ferries on Mont St Michel
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"crossing from France to england on "

cabins to go to England great. no cabins available on return journey , were given recliners. very poor seats in fact they didn'recline and we both slept on the floor. would recommend absolutely cabins for a night crossing and suggest you uptdate the recliners urgently
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferries good - Direct Ferries bad "

Do not book with Direct Ferries - book direct
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Well done Direct Ferries, and Brittany Ferries "

I booked via Direct Ferries, to travel on a return trip from Portsmouth to Cean. The booking was so easy and all information was sent in good time before my crossing. I found both my outward and return journey well organised and everyone involved was polite and helpful. Will certainly use Direct Ferries again
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Reviewed by Marion who travelled with Brittany Ferries on Mont St Michel
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"Not impressed. "

Cold and draughty ship. Food choices were awful.
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Reviewed by Larry Heare who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen"

The ferry ran on time, was clean and tidy
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"WAITING TIMES FOR GETTING THROUGH CUSTOMS"

Whilst we cannot fault any of your services on board the ferry, we find it very frustrating that the queue to get through customs both in France and UK seems to take ages. We are always amazed at how few booths are being manned.
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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" Mont St Michel crossing Portsmouth - Caen and return, March 2022"

We enjoyed the crossing, check in was efficient at both ends, staff very helpful, good knowledge of English. It would have been helpful if the menu for the self service was displayed outside the entrance, well before the meal, also a bread roll was available at the entrance but no plate or serviette to put it on.. In the bar the server very helpfully filled my water bottle and added ice, rather than asking me to purchase a bottle of water. Contacting them by phone was almost impossible - either engaged all the time or waiting for more than 40 minutes.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Rerouting compensation"

Our review of our journey on 21 February is solely based on your rerouting communication and compensation gesture. Firstly to be told at 1830 the night before an 0830 sailing that an additional 100 mile journey would be required in very difficult driving conditions was not appreciated. Thankfully I had not had a drink and was both able to and capable of driving. Whilst I understand the decision to reroute was done on safety the storm conditions were well forecast over the previous two days, so an earlier decision could surely have been made. Then to be teased with a £35 compensation offer only to have this retracted to £20 is an appalling practice and dishonourable. Our 2hr journey in driving rain and high winds was equally dangerous and £20 neither covers the cost of our additional diesel nor the intense stress of having to make this journey in such bad conditions. I think the original offer of £35 should be honoured as a very minimum amount. As fulltime travellers regularly visit Europe with Brittany Ferries I am hugely disappointed by your handling of this situation. And it certainly makes me doubt using your services in the future. I would very much appreciate a direct response to my complaint. Thank you.
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Reviewed by Karen who travelled with Brittany Ferries on Mont St Michel
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"Weathering the storm"

A stormy-day crossing when the ship followed the coast of the Cherbourg peninsular to keep out of the open sea and took rather longer than usual. But motion was relatively light and the Mont St Michel seemed well stabilised. Cafe, shop, bars closed for much of the journey. Very nice staff onshore at both Portsmouth and Cherbourg but unhelpful gallic shrugs when foot passengers were considerably delayed disembarking at Portsmouth. Seems the port authorities didn't have a driver for the shuttle bus and there was somebody being told how to do it ( 'Use the brake more, this way, the service road is there, etc....') to get us back to the the terminus! Stars not working in review!
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Amazing experience"

My first time of using Brittany ferries was a pleasant surprise. The ferry was extremely clean, the staff were very professional & helpful. I had a cabin for the overnight crossing and it was incredibly comfortable. The bathroom was spotless and perfect. The queue to get on to the ferry was very long and also coming off into France due to border control and passport control. But the wait was worth it 5* service!
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Reviewed by Lesley who travelled with Brittany Ferries on Mont St Michel
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"Good service"

First time using this crossing and Brittany Ferries. Was very happy with the efficiency of the check in. We booked a cabin which was very clean and comfortable Staff were polite and friendly Will definitely be using this crossing again
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Reviewed by Janise who travelled with Brittany Ferries on Mont St Michel
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"Problem"

We did not find our Covid test at check in so the person booked us for a trying next day and we had to go back. After a short time we foun our tests and went back. Now they had taken away our cabin and gave us seats instead. No economic compensation. We checked in and went to information desk. No cabin. Fully booked. Ten minutes after the ship started we were offered a Cabin De Lux, 1.500 SEK. They didn’t deduct the amount that we already payed for our cabin in our original.booking. Really bad. Never again Brittany ferries.
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Reviewed by Goran who travelled with Brittany Ferries on Mont St Michel
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"If there was another option, I’d take it."

Rude staff in every department, equipment that doesn’t work. If there were other options I’d spend my money elsewhere. Pretty disgusting.
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Reviewed by Patrick who travelled with Brittany Ferries on Mont St Michel
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"Non review"

Unfortunately due to mixed information from the French government I was unsure whether I would be allowed to travel through France to my home in Spain. So I am now booked on a ferry direct to Santander.
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Reviewed by Allan who travelled with Brittany Ferries on Mont St Michel
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"Good ferry"

Good crossing in comfortable cabin. Didn't use catering or bar. Long queues to pass immigration/emigration but not Direct Ferries/DFDS fault!
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Thursday ferry Portsmouth Caen"

Boarding control was quick and efficient, noticed that paperwork details for Covid etc went quicker than using smartphones. We always eat on board but was a little disappointed this time, breakfast was fine but for lunch I chose the fish and chips and the fish was very overcooked and quite hard. Great shame as it is usually very good. Only other comment was that the boat was a little cold and needed my coat throughout the journey. Everything else was up to its usual high standards.
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Reviewed by Robin who travelled with Brittany Ferries on Mont St Michel
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"Bed for £21 :-)"

We had a very good trip with Brittany Ferries. We booked a cabin once onboard for £21 which was well worth it for a comfy sleep, loo and shower. Bar and restaurant were good. Downside for us was the long queues and wait to get checked in and out
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Reviewed by Timothy who travelled with Brittany Ferries on Mont St Michel
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"Ferry crossing to and from France"

Time consuming to get on and off ferry was a bit stressful. We booked seats but in the end paid a bit extra for a four berth cabin so we’ll worth the money as able to have a sleep on the long journey both ways. Staff were pleasant and helpful
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Reviewed by Helen who travelled with Brittany Ferries on Mont St Michel
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"awful crossing with Brittany ferries"

WE recently booked a overnight crossing from Caen staying in a commodore suite. We unfortunately had to amend our crossing for a day time crossing, on arrival at the ferry we were given a basic freezing cold cabin that we could not use due to the cramped and poor facilities in the cabin. We were told onboard there was nothing that could be done as they had no commodore suites left. We were told the crossing was a cheaper crossing than the original booking and we were entitled to a refund. This has not happened. We would not recommend Brittany ferries, staff are unhelpful and the cleanliness of the ship especially at this time was poor, people were walking around without masks throughout the journey.
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Fishing for blame"

Our vessel was supposed to set sail at 14 hundred hours from Caen but a very late announcement told all aboard that the french fishing fleet had penned the Ferry to the dock and was holding the ships departure. Two and a half hours later we cast off and were underway. This I have to say was not Direct ferries doing
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Practically perfect"

Left on time and had a very smooth crossing . The outside 4 berth cabin for 2 was good for some sleep before the onward journey through France to Spain. The biggest drawback is taking over an hour to get through passport control in Caen. We arrived at 0645, but were not on the road until nearly 8am. You should know that duty free closes at 2345 on the 2245 crossing so get to the shop fast if you want to buy anything.
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Reviewed by Sally who travelled with Brittany Ferries on Mont St Michel
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"Sailing with brittany ferries "

Collecting a ticket at caen was abit of fafe due to present restrictions but the sailing was good and onboard service was fine will use again
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Reviewed by Terence who travelled with Brittany Ferries on Mont St Michel
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"Overnight trip with cabin"

It’s the first time I have booked an overnight trip with cabin and it’s not gonna be the last. It was a lovely trip, great cabin (outside) and bed was extremely comfortable
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Reviewed by Adrian who travelled with Brittany Ferries on Mont St Michel
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"Great ship"

Couldn't find fault with anything and the staff are great
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Reviewed by Elaine who travelled with Brittany Ferries on Mont St Michel
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"It didn’t happen!"

Thanks for prompt to leave review but it didn’t happen😂
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Travel from Normandy Coast"

Pleasant travelling all be it weather was a bit rough. The extra for the recliner seating worth the comfort. Did not try the catering but it looks OK when passing by that area. Well organised boarding and disembarkation by helpful crew.
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Reviewed by Anthony Grady who travelled with Brittany Ferries on Mont St Michel
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"Nightmare"

We arrived from the World Rugby Championship in Japan where we bought a knife collection. Ferry Staff made us throw them away. Just to retain them by security until our arrival would have been a solution, but we found an incredible annoying lack of Comprehensiveness and efficiency Never more if I have to choose. Plus beds were very uncomfortable
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Reviewed by Vanina Colombo who travelled with Brittany Ferries on Mont St Michel
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"From Caen to Portsmouth "

Friday morning 27th September trip to Caen from Portsmouth all good had a good breakfast in the restaurant, good service good food good choice , voyage not bad arrived on time . Return journey ship was late arriving in Caen due to weather (can’t be helped) ship was just under an hour leaving , went down to the restaurant when it opened for a meal ordered beef steak in cream and my son ordered the pork loin after waiting nearly 45 mins after starter was finished was served up what can only be described as lump of streaky fat that you could not cut through with the cutlery provided . After speaking with the restaurant manager was told it was not fillet steak quality!!!! Ok understood but still needs to be edible he offered to replace or substitute but looking at the pork loin my son had I decided to refuse he then wrote on my ticket and mumbled something about going up to the dessert counter, this I did and had a thin slice of cake . Upon paying for what was basically bad meal was still charged £40.00 for 2 meals when challenged she was adamant this is what the manager had wrote and as there was 6 people behind us waiting to pay we decide to just pay but if and when we decide to cross to France again we will think twice about wether to use a different route or not use and pay for any food on board , Not happy
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Reviewed by Glynn who travelled with Brittany Ferries on Mont St Michel
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"Excellent trip"

We boarded on time and thought the ferry was in excellent clean order - a thoroughly enjoyable crossing and we enjoyed the restaurant immensely. Staff were brilliant. 11/10
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"On board review "

Direction notices on board are chaotic. Difficult to find booked lounge.
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"Enjoyable experience"

We usually cross the channel via a tunnel, but this time tried the longer crossing from Caen and we're delighted with the change. The boat was clean and well appointed, the staff friendly and helpful and there was space to sit and relax for the duration of the crossing and although there was a delay of half an hour when docking at Portsmouth, the straightforward and uncrowned boarding and exit from the boat made for a much more peaceful and unflurried experience.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Definitely recommend "

Our first time on the ferry and it was a great experience,really smoothly run from the moment we got on board. We paid extra for a cabin as it was over 5hours on board it was spotless really clean shower was fab with comfortable bunks. Will definitely use Brittany ferries again.
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Reviewed by Sara who travelled with Brittany Ferries on Mont St Michel
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"If travelling overnight - get a cabin !!"

Decided to do a trip to France on the cheap so did not book a cabin - thought we would be ok roughing it a bit. Big mistake, the facilities if you do not book a cabin are grim. Chairs are allocated in a lounge type area but they do not recline and if you get a couple (or more) together, which we did, they are very lumpy and it was impossible to get comfortable. Travel by day or pay the extra and get a cabin !!
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Reviewed by William who travelled with Brittany Ferries on Mont St Michel
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"mv Normandie "

Very enjoyable uneventful trip
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Reviewed by Marie who travelled with Brittany Ferries on Mont St Michel
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"Brilliant crossing - both ways"

The whole experience of travelling to and returning from France with Brittany Ferries was just perfect. Accommodation and food along with the onboard entertainment was outstanding - many thanks for making the start to our holiday special and a beautiful ending too.
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Reviewed by Phillip who travelled with Brittany Ferries on Mont St Michel
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"Excellent service and value"

The trip was well organised and everything was on time and efficiently run. Would use this service again
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Reviewed by Sharron who travelled with Brittany Ferries on Mont St Michel
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"Change of departure"

Arrived Caen on return journey , they let us wait in a queue at least 20 minutes to be told ferry not running , hadn't we received a message , obviously not . We needed to get to Cherbourg not helpful with directions . On return received £20 voucher didn't even cover fuel .
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Reviewed by Martin who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen "

Access to hot drinks andfood could have been longer . Quiet crossing.
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Reviewed by Shelley who travelled with Brittany Ferries on Mont St Michel
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"Lovely Trip"

Very prompt and professional loading and nice cabin. Enjoyable calm trip and very good embarkation in Portsmouth.
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Reviewed by Gordon who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen & return 13th - 19t Oct 18"

It was a year since we last sailed with Brittany Ferries, and the pipe music and impending arrival notices previously played in the mornings is no longer played? This resulted in us being late back to the car? I think some announcement or warning should still be given? A number of unoccupied cars were on the deck when we drove off? Also we were concerned with the number immigrants trying to board lorries and cars on the way in to the port? We haven't seen this at Caen before?
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Reviewed by Kevin who travelled with Brittany Ferries on Mont St Michel
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"Good but could be better"

Ship going out fine. Ship on route back quite dated and was cold inside throughout. Bathrooms in cabins would benefit from toiletries . Didn't expect bunk cabins as picture on website suggested otherwise.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Brittany ferries "

Outbound fine , except couldn't understand the English announcements , return a nightmare arrived at Caen to be told we had to depart Cherbourg , said they had texted no good to us we were already travelling with no reception , having driven 250 miles we then had to dash to Cherbourg poor attitude from the staff at Caen . Arrived at Cherbourg boarded the boat no apology cup of tea nothing , yet again impossible to hear announcements . Having used up extra fuel had an uneasy time finding some on arrival . Both boats immaculate .
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Reviewed by Martin who travelled with Brittany Ferries on Mont St Michel
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"I wouldn't again"

The first crossing was amazing. The return, I wouldn't be allowed to state it publicly. We arrived in port, Caen, in good time. At boarding time an announcement there problems. No boarding. Would be kept informed. Totally ignored for three hours then told ferry cancelled. No offer of help or assistance. It was pretty much, are you still here. No word from captain or senior crew. Nothing. I don't think CRAP comes close
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Reviewed by Derrick who travelled with Brittany Ferries on Mont St Michel
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"If I wanted to be abandoned I could have asked a pirate "

Don't do it!!!!!!!!!!!
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Reviewed by Derrick who travelled with Brittany Ferries on Mont St Michel
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"Outstanding service "

I traveled with my wife from Portsmouth to Cean & back on both occasions I approached the information desk to ask, if it was possible form my wife & I could go down to our car before others gathered around the exit doors & stairs as my wife is undergoing Chemotherapy & has no resistance to viruses & infection due to no immune system. The answer was an immediate yes & we were asked to report to the desk a quarter of an hour before docking. We were then escorted to the car deck, one gentalman even requesting other. Passengers to move up the stair way as we came out of the lift. On the return journey I did not have a o explain why as the lady on reception remembered us both & agreed straight away with no explanation. This is defiantly above & beyond what we expected & please pass our thanks on to your reception staff on the Sait mon Michelle.
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Foot passenger review!"

I had to change a previous booking with Brittany Ferries as my ferry had been withdrawn from service due to a faulty propellor. I was advised that the replacement crossing would not be the same cruising experience and braced myself for this budget option! However I was very pleasantly surprised. My cabin was spotlessly clean, quiet and comfortable. Towels, bedding and toiletries were also supplied. All the staff I encountered were pleasant and very helpful. I felt safe and I was completely impressed with my crossing from Le Havre to Portsmouth.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Good value for money"

The ship was clean and well appointed. The crew helpful and friendly. The restaurant was outstandinglying good with lots of options and easy on the wallet.
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"On-time smooth crossing"

Ticks all the boxes. Both legs of our round trip were on-time, reasonably smooth, and not too crowded. We ate at the snack bar both times, and the pizzas were excellent.
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Smooth Crossing"

Fabulous ship, great breakfast, food and value, highly recommended!
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Reviewed by Sean who travelled with Brittany Ferries on Mont St Michel
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"Bin voyage"

Great crossings
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caem"

Efficient check in , on time departure and a truly comfortable crossing. I will definitely do it again !
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"There and back"

All good
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Reviewed by Jack who travelled with Brittany Ferries on Mont St Michel
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"Not usre we shall do ferries again!"

Gentle journeys but cleanliness could be improved on board and time spent on dock side, in car awaiting disembarkation so very tedious. Reserved seating not usable as seats soaking wet and when told the receptionist at information could only say sit in another but not one that is reserved! No sign on seats as to which were reserved. Monitoring of the reservations also not done as there were obviously passengers in the lounge without reservations. Good meal in restaurant
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"my trip"

I thought Brittany ferries gave me good service overall , however if I had been told that I would be locked in the cinema for the duration of the film I would not have bought a ticket ,the situation reminded me of the Titanic disaster { the event not the film } had there been an emergency we would have been reliant on someone not panicking and letting us out
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Reviewed by Christopher who travelled with Brittany Ferries on Mont St Michel
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"French Trip"

The trip to France was excellent , very punctual with straightforward boarding and departing . The ferry was clean and comfortable with good quality food served in both restaurant and self service cafe .
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Poor communication, better to go directly to ferry operators "

The booking was fine up to the point that there was an issue with the ferry and a change needed to be made. Tried making changes via Direct Ferries, but couldn't get through via phone and in the end gave up and went directly to Brittany ferries.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen return"

Ship and cabin was good; very disappointed to have our return trip cancelled and had some difficult conversations with the young man at Direct Ferries about alternatives. He could not explain why the boat had been withdrawn, was not helpful and basically tried hard to avoid getting us booked for the return journey. Being delayed on to a later boat, returning into UK at 22.00 hours instead of mid afternoon, has made working the next day very difficult. We were also given the same point of view from several people on our boat back yesterday. We do feel some form of compensation should have been offered to pay for all the inconvenience we experienced.The lady in charge of the restaurant was rude and inefficient, we queued for thirty minutes to pay after our dinner!!!!!
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Reviewed by Angela who travelled with Brittany Ferries on Mont St Michel
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"Great trip"

Really enjoyed the ferry crossing, staff were great, glad we booked a cabin so we could chill!!
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Unpleasant crossing"

On the 14/09/2018, Our crossing was the worst of all my trip to France I ever got. After 4 hours drive to Portsmouth and another 4 hours drive to La Baule, I booked a cabin to relax my back and have a lay down, shower etc but that was not the case when enter the ferry, I asked one of your staff where are the cabins and he answer me straight away: is no cabin in this ferry, all chair. I have to sit with my wife again for another 5h 45 min. It was so cold and uncomfortable compare to the one on our way back. I also got disability with very painful working and no option when I was booking. I couldn't get place next to the lift and have to park on 4B then on the stair till 7th floor, walk always down to 7023 for my cabin. Always been good on crossing for me except this time which I really don't appreciate to be honest. I paid for cabin and not reclining chair.
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Reviewed by El'hadji Amadou who travelled with Brittany Ferries on Mont St Michel
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"3rd time customer and will be back."

Our out bound sailing from Portsmouth on Mont St Michel went without a hitch both port side and onboard, this is a great ship, but our return on Normandie was a little different. The port at Caen was under heavy security with armed Militery and Police everywhere. Migrants were jumping on trucks and vans trying to get into the port and on to ships. We were stopped and searched at gun point 4 times, The migrents seem to be a real danger. All this security delaied the ships sailing by just 15 minutes now onboard the ship the Normandy seemed to be a lesser quality boat than the Mont St Michel but had more English staff.. food in the restaurant was cold and was sent back twice ended up getting a refund and going to the lounge snack bar for a microwave pizza it was ok but not what we realy wanted. Return crossing was slow and dull ( could be the return to the UK, end of the Holiday) leaving the ship was fast and easy untill security at boarder control searched twice ( We think they had some information re smuggling or just migrants, but security was the highest We have seen) the gards were plesent enough and got there job done and we were waved through and on the way back home. We will be returning to france but will use the Mont St Michel both ways next time as it is a 10/10 ship when we used it.
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Reviewed by Martin who travelled with Brittany Ferries on Mont St Michel
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"Great trip self serve restaurant staff very rude"

Everything was fabulous except the staff in the self catering restaurant We felt like we were very unwelcome the food was under cooked and cold I had to reheat it in the microwave We went for breakfast but have to say I wouldn't bother again. Apart from this I couldn't fault the trip
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Reviewed by Kevin who travelled with Brittany Ferries on Mont St Michel
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"Going on holiday. "

Have used this ferry before very good servis staff very helpfull good servis in restaurant fair quality food and overall food.and fare prices very good.
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Reviewed by Roy mason who travelled with Brittany Ferries on Mont St Michel
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"Enjoyable Experience"

The ferry was easy to board, and the amenities on board were very generous. Plenty of eating options, and a good choice of free lounges to rest within. Very please with our crossing and look forward to using this company again in the not too distant future.
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Reviewed by Jonathan who travelled with Brittany Ferries on Mont St Michel
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"Very good experience"

Was a very smooth process and transport across. The only issue was that the restaurant was very late to open which meant there was a mad rush the minute the doors opened and staff struggling to get to everyone without too long a wait. There was also no tea or coffee provided in the cabin despite having paper cups available. The family entertainer proved a total hit with my two kids and he managed to attract a very large crowd of kids and parents who stayed fixed until the end.
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Reviewed by Henrietta who travelled with Brittany Ferries on Mont St Michel
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"Ferry"

No worries!
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Reviewed by Owen who travelled with Brittany Ferries on Mont St Michel
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"Reclining seats"

The Mont St Michel was a lovely boat with good facilities generally. As a first time customer though I was disappointed that having reserved reclining seats for the overnight trip, the seats did not actually recline and this disrupted the amount of rest I managed to get. The advertised free Wi-fi was also intermittent and I was unable to stream or download. There is Wi-fi to be bought (a much better option) but this was very expensive. The catering was excellent and the staff friendly and helpful (even though one person was unaware that there are showers in some of the toilets!)
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Reviewed by Graham who travelled with Brittany Ferries on Mont St Michel
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"Plain Sailing"

No complaints at all. Both crossing on time, very comfortable, helpful staff
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Ferry Portsmouth to Caen return review (August 3- August 20)"

OK but expensive compared to flights Late Why pay extra for reserved seats when you have to battle with others to have use of it and when others obviously use the seating area for free? Why have to wait standing in a queue for half an hour to pay for restaurant meal? ( expensive too)
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Reviewed by Jeff Lee who travelled with Brittany Ferries on Mont St Michel
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"Been there before"

We have used Brittany Ferries many times but as usual could not get the booking we wanted, managed to sort it through Direct Ferries and it was everything as expected. especially returning with the overnight sailing, good nights sleep in the cabin.
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Reviewed by Ron who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth"

I found the crossing fantastic, the service was perfect.
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Reviewed by Robert who travelled with Brittany Ferries on Mont St Michel
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"Great trip"

Very surprised how cheap this type of transport is here. Coming from Australia it’s normal for us that things to cost a lot and have terrible service. This was an absolute bargain and we received great service from all the staff Thankyou very much
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Reviewed by Stuart who travelled with Brittany Ferries on Mont St Michel
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"Best way to cross the channel."

Comfortable, quiet cabin. Superb entertainment for children. Great cinema too.
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Reviewed by Graeme who travelled with Brittany Ferries on Mont St Michel
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"Utter Disaster on Brittany Ferries through Direct Ferries"

I purchased a 24 hour return journey for my motorcycle and myself. Unfortunately, I had a flat so couldn't make the outgoing voyage from Portsmouth. I phoned Brittany Ferries and Direct Ferries COUNTLESS times to explain my predicament, only to have a "we are very busy at this time of year -- " message. I made a Herculean effort and rode to Dover and got a ferry across to Dunkergue. I turn up the next day at Caen to be told that my ticket was cancelled due to not using the outgoing trip. I had to buy an €140 ticket. On my return I phoned Brittany Ferries to be told that it wasn't their problem -- ring Direct Ferries. Dream on -- YOU try phoning DIRECT FERRIES!? I've fired off 4 emails over the last 2 weeks - only to receive automated emails - "we are very busy at this time of year---" Yes, so am I!
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Monkey puzzle... deck 7 and 8."

Vending machines.... WHAT GIVES ? Both my wife and myself tried every possible combination in order to try and obtain a bottle of water AND FAILED on two different machines. My last attempt swallowed €2.60 and refused to take things further than make a whirring noise. I myself had, at this time, a mobility problem and COULDN'T make it further afield, it was therefore VERY distressing to have to be actually thirsty. IF I'd needed to take medication at the time it could have been a HEALTH RISK. The instructions seemed only in French, no problem for us, but following the instructions yielded nothing. Btw I witnessed at least one other person have the same experience. BAD, REALLY BAD.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Excellent crossings"

Daytime crossing out in glorious weather. We were on board early for our afternoon crossing. We found seats at the back of the ship and enjoyed the journey there until around 5.30pm. We then went in and had a very nice meal in the cafeteria and the service was first class. We then went and sat in our pre-booked seats for a couple of hours enjoying watching the French coast roll into view. Our return trip was overnight and we had booked a cabin. The cabin was very warm and could have done with being cooler. Upper bunk not the best for seniors. We slept fitfully due to the heat, rising at 5.00 am and enjoyed a hot shower before going up for breakfast. We were surprised to see Portsmouth outside and just had time to gather our belongings before going back down to the car deck to prepare for our journey home. Thank you for your excellent service. 5*
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Reviewed by Malcolm & Angela who travelled with Brittany Ferries on Mont St Michel
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"portsmouth to Caen ferry (foot passenger)"

Boarding and leaving vessel handled very efficiently; easy access to all facilities on board. On this occasion there was plenty of room and it was very quiet in the reclining seats areas - not sure how easy it would be to sleep if these lounges were full. Good range of eating opportunities.
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Reviewed by Jonathan who travelled with Brittany Ferries on Mont St Michel
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"great staff "

Excellent customer service but on asking for a hot breakfast at the bistro I should have been directed to the self service restaurant on the deck below rather than say no you can't until lunch. It was very early and we hadn't had time to review the ship demographic
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Reviewed by Karen who travelled with Brittany Ferries on Mont St Michel
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"Not really good enough"

I wish that I had booked directly with Brittanny Ferries rather than through Direct. I would have had better flexibility, especially when amending a booking, and I believe that the cabin allocation system would have worked more in my favour.
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Reviewed by Matthew who travelled with Brittany Ferries on Mont St Michel
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"Return trip Portsmouth to Caen"

All very nice and punctual. Reclining chairs could be better as they don’t recline much. Ferry clean and tidy with friendly staff. A vegetarian option with the full English breakfast would be appreciated. Many thanks
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Reviewed by Rodney who travelled with Brittany Ferries on Mont St Michel
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"motoring to northern France"

the ferry mont st Michel operates from Portsmouth to Caen: It was a well run ship and everything you could want in a car ferry. Helpful staff both onshore and on the ship. I would use this service again.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caenn Ferry"

This was a very last minute booking, I had a crossing booked with Eurotunnel but the delays (27.7.18) looked horrific so gambled on a Ferry crossing instead. The on line booking was slow, probably due to increased demand, but completed booking ok in the end. Did not have time to look for options such as cabin / reserved seats. Loading on to the Ferry was fine, it left a few minutes late but no dramas. Plenty of non reserved seats available. Good weather, so after a nice sleep enjoyed some time on the deck in the sun. Disembarked in smooth prompt manner. Overall very good experience, would consider again but I generally don't travel well on boats ! I got lucky with the weather as the sea was totally flat. It was very expensive ( £300 one way ) as I only booked the evening before departure - my choice I suppose...…. I'd consider again if equivalent price to Tunnel, I wouldn't pay £300 one way again.
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Reviewed by Paul MM who travelled with Brittany Ferries on Mont St Michel
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"Good......but"

Lovely boat with generally good service. However sailing was delayed due to “technical problems” for two hours. After I think 90 minutes we were allowed a free hot drink or water; a token gesture. Not a great first impression for someone using this service for the first time
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Does what it says on the can"

Great service, clean and tidy, reasonable value, lots to do on ferry.
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"Caen Portsmouth 2018"

Was a easy, relaxed trip.
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Reviewed by Anita who travelled with Brittany Ferries on Mont St Michel
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"Relaxing way to travel."

My first trip to Europe and I wanted to ride a ferry across the Channel and I did it!
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Reviewed by Dalia who travelled with Brittany Ferries on Mont St Michel
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"Crossing"

Straightforward crossing, punctual, clean. Would use again
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Avoid direct ferries booking agent"

Nothing wrong with Brittany ferries or the the Mont St Michel boat but the booking agent direct ferries was a shocker. Really poor customer service and charged us to much. When we got to the ferry terminal I had to pay an extra £136 as one of our friends on the booking didn’t appear on Brittany ferries system. Even had the manager at the check in saying to us that direct ferries were rubbish.
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Reviewed by Rowan who travelled with Brittany Ferries on Mont St Michel
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"HAPPY Holidays "

What a fantastic organised company
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Reviewed by Hugh who travelled with Brittany Ferries on Mont St Michel
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"Too cold at night"

The ferry and crossing were absolutely fine especially as we booked it last minute. So last minute that there were no cabins left which meant sleeping on a reserved seat. All fine, and a good idea to buy the pillow blanket pack (at £5.70 it’s a steal). HOWEVER, all night I was very cold in the seating/sleeping area. The air con was kept at its day time temperature. Me and two of my friends (all hardy guys) all said it was too cold. Surely, adjusting the temperature at night would be a good idea.
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Reviewed by Chris Dredge who travelled with Brittany Ferries on Mont St Michel
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"Ferry"

Great trip
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Reviewed by William who travelled with Brittany Ferries on Mont St Michel
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"Mont Michel"

More could be done in cleaning tables in snack bar
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Travel feedback"

Exceeknt time keepinga nd service on board
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Reviewed by Kevin who travelled with Brittany Ferries on Mont St Michel
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"Seating arrangement"

Reserved two reclining seats but they were not next to each other. However the boat was certainty not full and were able to relocate. The boat was clean and the restaurant facilities excellent.
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Reviewed by Trevor who travelled with Brittany Ferries on Mont St Michel
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"Visit to D Day beaches"

All staff bi lingual, friendly and professional. overall a pleasent experence
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Reviewed by Brian who travelled with Brittany Ferries on Mont St Michel
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"Parking "

I am very shocked that parents with young babies are not even thought of whenprking on the ferry, we were in the tiniest gap we couldn’t get our pushchair out for our 5 month old babie so we could push him around on the ferry. Parking really needs to be thought through for parents and babies they should defiantly be a priority
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Reviewed by Becky Allen who travelled with Brittany Ferries on Mont St Michel
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"Small Print"

Make sure you read the small print! Bought what I thought was an amendable ticket but when I went to add a passenger I could not amend it and had to buy another ticket. Ticket was cheap but the fact that i had to but another was really annoying ended up paying nearly as much for a foot passenger as for the car with two passengers
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Reviewed by Robert who travelled with Brittany Ferries on Mont St Michel
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"Disembarkation"

Everything went well. Relaxing, on-time sailings in both directions. Pleasant crew. Not sure why the Caen car disembarkation procedure seemed to be somewhat less efficient than when we returned to Portsmouth. We were 45 minutes getting out of the port and were that last vehicle to get away.
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Reviewed by Hugh who travelled with Brittany Ferries on Mont St Michel
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"An overnight cossing"

There was delay in embarking - an explanation of why would have been helpful. We did leave shortly after the due time. The ferry was modern, clean and spacious. The restaurant was not open on an overnight crossing but the self-service offer was fine. We chose to sleep in reclining seats. In hindsight we would rather have paid extra for a cabin. The seats were not very comfortable and the area was rather cold. A lot of other passengers snored (which is not something that Brittany Ferries can be held responsible for!) but it meant for disturbed sleep.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"trip to lemans "

We had a good experience using Britany ferries, the check in, boarding and journey were all excellent the service ran on time both ways the facilities were all good our food and drink requirements were met with no issues whilst we were on board
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Reviewed by Dean who travelled with Brittany Ferries on Mont St Michel
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"Relaxing and great food "

Getting on and off the ship was very easy and smooth running. Food at breakfast in the cafe and al a carte lunch was lovely. Our cabin was comfortable and staff very friendly
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Reviewed by Joanne who travelled with Brittany Ferries on Mont St Michel
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"Good service "

Always a good crossing. I've been using this route for over 20 years and each time it gets better.
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Reviewed by Geoff who travelled with Brittany Ferries on Mont St Michel
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"50/50 "

The ferry from Caen to Portsmouth had good reclining seats, the room was cool but bearable. The ferry back from Portsmouth to Caen was terrible. The seats did not recline and I reported 3 times how cold the room was. Nothing was done. I hated every moment of that journey and was physically shaking with cold.
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Reviewed by Leila who travelled with Brittany Ferries on Mont St Michel
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"Good service"

Punctual. Well done.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Spain "

Good experience
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Reviewed by Colin who travelled with Brittany Ferries on Mont St Michel
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"Surprised "

A very prompt professional service! I will Be using again !
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Reviewed by Will who travelled with Brittany Ferries on Mont St Michel
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"Check on when kids will be on and DON'T GO THEN!!"

Very pleasant way to travel. Nice relaxed out going trip. Comfortable, clean and enjoyable. Would certainly have given it a 10 recommendation if it hadn't have been so noisy on the way back. There were a couple of hundred very loud kids running every where. Horrific 5 3/4 hours of noise every where. There is no where for adults only or relaxing with out the kids. I know kids are excited and going on holiday and they should be able to enjoy themselves but some provision should be in place for those travellers that want to relax, enjoy a drink in the bar, read, spent time with small children ( who must have been terrified with the noise). The only way to get away from it was to pay for a cabin. Two points there. What if I want to see the view and relax and why do I have to pay £26 extra because of other people's behaviour? Please be considerate Brittany Ferries and think of all your paying customers. If you can't provide a separate no kids area then have some behaviour rules for the school trips. If this was a group of stag or hen parties it would not be allowed. So disappointed with the trip home. Horrible experience and then we had a six hour drive afterwards.
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Reviewed by Janet pearson who travelled with Brittany Ferries on Mont St Michel
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"Our pre booked sleep seats stolen! "

We had booked sleep seats for our crossing over night Portsmouth to Caen. Despite having a pre paid for booking for our specific seats - lounge 4, reclining seats - the seats were awarded to French passengers by French staff leaving us know where to sleep! Brittany Ferries absolutely appalling in this regard! A breach of contract for which they will be sued! I am aware of this approach having affected at least 10 other passengers!
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"A relaxing start - and finish"

The ship is a real delight, with cinemas, a restaurant, tea bar, kiosk etc. and clean accessible lavatories everywhere. It appears to be able to accept huge numbers of people and readily serve them with little fuss. In this it varies from the channel 'packet boats' out of Dover, which seem harassed when full. This is presumably because it is both huge and well-designed. For example, staircases leading directly to car decks have no queues to leave, even when the boat is full. Staff are professional, well turned out and seem very polite, even under intense pressure. They are helped by what is clearly a superior organisation compared to the norm. Indeed organisation is so good, staff give out cards stating the location of your car for novices who fail to register where they leave them. Female staff, in particular take a pride in their appearance, unlike their counterparts on channel packets, who appear dreary and under dressed in comparison. Male staff, likewise are equally well turned-out; and equally polite. Cabins vary little from those on the packets. Like them, they are clean and fragrant and peaceful. The big difference is the time - you have hours to sleep and get your breath back from storming across France; and this is a real treat Above all, perhaps, though it can cost a few bob more, the ferry is a real alternative to the misery of the increasingly filthy tunnel shuttles. Where they provide 3/4 hour in a cattle truck with no facilities whatsoever, the ferry is part and parcel of the holiday - an enjoyable, relaxing, comfortable service
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Great experience"

On passing extended customs due to illegals trying to get into the UK all processing was very quickly done. Bike was secured and a slip given to me indicating the location for collecting the motorcycle on arrival. That was a great help. Love the breakfast in the restaurant. Vessel clean,good array of seating and shops carried a useful range of goods. On time arrival and easy disembarked.
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Reviewed by Christopher who travelled with Brittany Ferries on Mont St Michel
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"Reclining seats"

In all honesty, when I was warned by friends that the Reclining seats were terrible I dismissed it and said I can sleep anywhere, I was wrong! The seats are awful, simply painful, sleep was a few minutes at a time as I was constantly trying to move to relieve the pain, now I know why so many people chose to sleep on the floor, I would recommend you take whatever you need to sleep on the floor.
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Reviewed by Stephen who travelled with Brittany Ferries on Mont St Michel
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"Smooth and slick!"

I was really delighted with all dealings with this company. The ship appeared quite new, very clean with lots of seating areas, shops and cafes with a nice variety of food and drinks. Will,definitely use for further crossings!
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Reviewed by Winnie who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferry To CAEN @ Night."

Always too late to get on the ferry-usually circa 23.00 hrs. Chaotic arrangement as Too late to eat or drink / duty free, so Brittany lose out on sales. Wake up call about 05.30 hrs and then rush to take breakfast before disembarking. Dreadful journey but unavoidable if you need to travel far south in the following day.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth/Caen/Portsmouth Trip"

Clean cabin, reasonable food and drink prices, on time, a bit slow unloading in Portsmouth and Border Control well backed up but good as it goes.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Our experience."

Good trip generally. A schools excursion of boys and girls were a bit wild a bit of discipline would have been appreciated however we will use again.
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Reviewed by Brian who travelled with Brittany Ferries on Mont St Michel
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"Relax n go"

Very nice comfortable crossing with good food
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Reviewed by Terry who travelled with Brittany Ferries on Mont St Michel
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"Magnifique traversee"

J’ai l’habitude de prendre le train, et là c’était génial ! A great change ! Super bateau, et très bon moment.
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Reviewed by Laurence who travelled with Brittany Ferries on Mont St Michel
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"Great as always"

Great service, pleasent crew, clean comfortable room.
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth"

The experience was very easy from booking, check in, embarking and disembarking, and calm enjoyable cruise back to England
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Late night crossing"

The overnight crossing is good but don't expect to get any sleep for the first hour with all the annoying & unnecessary announcements.. I agree safety notices are required but not booking breakfast, stowing luggage & about the shopping on board. I also do not like being woken an hour before you dock with an inane piece of music. I get the overnight ferry as I wish to sleep!
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth return. "

Excellent service with good on board facilities and comfortable cabins and lounges.
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Reviewed by James who travelled with Brittany Ferries on Mont St Michel
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"Excellent "

The boat was quite empty so we had plenty of space! Very comfortable and the dog was very happy staying in the car for 6 hours. Altogether a very pleasant experience!
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Reviewed by Elisabeth who travelled with Brittany Ferries on Mont St Michel
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"Great crossing"

Very civilised way to travel.
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Reviewed by Gwenllian who travelled with Brittany Ferries on Mont St Michel
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"Excellent"

First time with Brittany, hopefully, won't be the last!!! Comfortable, really good value with a cabin on my return. The French do it & do it very well. Won't hesitate to make them my 1st "port of call" on future trips. Loved everything about it, apart from the weather, then we can't really blame them!!
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Reviewed by Tim who travelled with Brittany Ferries on Mont St Michel
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"Good crossing, both ways."

Can't really fault this trip to France for a weekend. For the outbound trip we booked a cabin and it was great to sleep off the journey over-night allowing us to be refreshed the following morning when in France. Beds were a little narrow, but perfectly acceptable and comfortable. The shower/toilet was small, but adequate for what it was meant for! The return journey was during the day, and a quicker crossing. Was very impressed with the quality of the food in the restaurant, and although there were plenty of passengers on-board, it didn't feel overly busy. Only complaint was regarding the kids entertainment. It hyped up the children and was very noisy.
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Excellent "

Excellent service, clean ship and a fantastic price! Even had a shower in the en suite so I was nice and refreshed for my long drive. Would definitely use Direct Ferries again.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth Caen crossing - April 18"

As usual, a fairly smooth crossing. All staff seem to work well together and get all the vehicles on and off as efficiently as possible. All the journey is pretty hassle free.
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Reviewed by Gary who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth-Caen"

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Reviewed by Catherine who travelled with Brittany Ferries on Mont St Michel
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"Ferry cruise"

The ship Mont St Micheal was very beautiful It has lots of spaces to relax and restaurants to eat in The is a games room for the children of all ages and a cinema enough to occupy the six hour trip As the weather was hot and the sea flat calm we sat outside wth lots of others on the promenade deck beside exit of Restaurant Romantic My wife thought it was like a cruise ship
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"First time at 69"

All very easy and friendly staff. My first crossing at 69. Pay an extra £5 for reclining seat in quite lounge
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Reviewed by Graham who travelled with Brittany Ferries on Mont St Michel
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"17th April Caen to Portsmouth"

I had broken my wrist before I left England and on both sailings was very well looked after. All staff very pleasant and helpful
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Reviewed by Barbara who travelled with Brittany Ferries on Mont St Michel
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"Good service"

An efficient comfortable way to travel.
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Reviewed by Vincent who travelled with Brittany Ferries on Mont St Michel
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"Sailing on 8 April "

Smooth sailing from boarding onwards. All staff very professional and helpful especially steward in area outside restaurant. We asked for tea and cakes but as there were no cakes to be had she gave us biscuits. Toilets by this area rather odd, women and men toilets backed onto each other sharing a common wall where wash basins were. The basin was shared extending under the mirror to the toilet next door. A person could peer from one side to the other. Rather strange setup lacking in total privacy for either side
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"A bad trip. Maybe it was those odd mushrooms I had before I boarded at Ouistreham but I suspect not"

Appalling seats on the return trip. They were supposed to be reclining. They were just a little adjustable. Therefore no one seemed to use them. The floor was more comfortable. Also a large party of schoolchildren were on board. 400 we were told. They were out of control with the French teachers in charge seemingly caring not. Most of the people in my salon had a long drive today and expected at least an acceptable level of quiet which did not happen The set up at Portsmouth docks in dreadful. Traffic crossing one another willy nilly. It took ages just to get to passport control. I won't come onto Portsmouth again. Can I have a refund please
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Great crossing"

We travelled with Brittany Ferries from Portsmouth to Caen for our family ski trip, the crossing was great and kids loved the adventure of the overnight cabin. The crossing was smooth and cabin was spotless. Great!
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Reviewed by Lindsay who travelled with Brittany Ferries on Mont St Michel
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"Ferry Crossing"

Overnight trip from Portsmouth to Caen - OK but reclining seat not comfortable and lots of people snoring. Overnight Caen to Portsmouth - I had a cabin, well worth the money but you have to get in early to get one. No shops open during the night in case you want any refreshments, so take your own.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"First Time User"

Pleasant overnight trip, staff very friendly from booking in to discharge. The only slightly negative observation I would highlight is the offloading at Portsmouth where cars, lorries and trailer movements all congregate at the same point contributing to unnecessary delays. Other that that perfect!
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Reviewed by Rodney who travelled with Brittany Ferries on Mont St Michel
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"Great Crossing"

First class crossing on a quality ship , recommend having a cabin to recharge your batteries.and feel refreshed for the journey ahead. Very good facilities on board too.
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Disappointed "

Was looking forward to this trip on Brittany Ferries. The restaurant was closed - yes closed on the day we set sail and really no notices. We waited along with 20 others and eventually asked at the information and was told. The self service food did not look appetizing at all. Gave up in the end and did not eat. The cabins felt dirty with moths flying around. Plastic tumblers in the bathroom all cracked and unusable. So stabdards have slipped Brittany Ferries
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Reviewed by Simon who travelled with Brittany Ferries on Mont St Michel
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"A relaxing trip"

After a four day drive from southern Spain it was a very relaxing experience.
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Drunks on board "

Recently travelled from Portsmouth to Caen and back again. Ferry was good, staff were good outbound trip was good. Unfortunately return trip was Not so good there was large group of young service men who were allowed to get far to drunk to the point several were unable to walk unaided, my night was disturbed by a nearby room being trashed and foul stenches emitting from the same room The following morning staff attended to take pictures and Officers in charge of the group were in attendance. In my opinion some of this group should have been refused alcohol a lot earlier in the evening. It was a shame this spoilt an otherwise good trip
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Night crossing "

We crossed on the 2200 Portsmouth to Caen service. The cabin was good- and very smooth. The crew were helpful, and the loading/unloading quite fast. The only downside was that the main restaurant was not open, just the buffet. This was a shame as we had looked forward to a nice relaxed meal.
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Reviewed by Andrew who travelled with Brittany Ferries on Mont St Michel
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"Lack of compensation for cancellation"

Not happy with the service due to cancellation and lack of compensation
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Overnight ferry"

We took the overnight ferry which was most enjoyable!
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Good trip"

Good trip. Brittany ferries reserved seat number was useless (they double booked my seat) but as was quiet there were plenty of other seats.
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Reviewed by James who travelled with Brittany Ferries on Mont St Michel
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"Overpriced for what you get"

Overpriced very tired looking ship. For the amount of money we paid I really expected more. Kids play area was down for maitenence which was the whole reason we chose to use the ferry instead of the Chunnel. Almost all the bathrooms were so smelly that they were barely useable. The whole ship could use a huge update. The only redeeming quality was the friendly staff.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Perfect"

Excellent Service
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Reviewed by Stephan who travelled with Brittany Ferries on Mont St Michel
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"My Experiance"

We took the 11.pm from Caen to Portsmouth. I was advised by the ferry booking company we could board with vehicle up to 2 hours ahead of departure - not true loaded at 10.15. This is an issue at Caen since the facilities are very limited and no guidance for newcomers to the port. Then we are also on boarding advised the Restaurant is closed only self catering - this was a poor show of food and did not bother. Bar was fine but just two sandwiches in the to offer customers?????????? Not great facilities.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Caen / Portsmoth feb 2018"

A slick, comfortable crossing experience made more relaxing by the hiring of a cabin. also enjoyed the self service restaurant evening meal. A good way to get across the channel
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Reviewed by Robert who travelled with Brittany Ferries on Mont St Michel
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"Good value for money!"

My best recommendations, very positive experience. Kids were busy and as a result parents were happy!
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Reviewed by Boris who travelled with Brittany Ferries on Mont St Michel
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"Blessings"

Very welcoming and friendly staff. Very helpful at the information desk. Pleasure to have travelled with these people. Many thanks
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Reviewed by Danny who travelled with Brittany Ferries on Mont St Michel
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"Easy and convenient"

I travelled overnight from Sunderland to Portsmouth and got in the queue for the 8.15 ferry to caen. They started checking in about 2 hours before sailing and went to a holding area. We then went through a search procedure of the car and on my person which took about 5 mins then went on to the boarding of the ferry. The boarding went quickly and once on board I went to my cabin which I pre booked and had a shower and a catch up on my sleep for my onward journey. The facilities in the cabin were adequate and clean for a 6 hour journey. There's enough to keep you occupied on board with plenty of bars and resteraunt facilities for every taste of food and drink. I found a lot of the things being sold in the duty free were well above high street prices in England so left well alone. We docked on time and the off load went quickly and off I went on my way. Would use the ferry again no problem if going that way again.
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Reviewed by Geoffrey who travelled with Brittany Ferries on Mont St Michel
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"day trip"

pleasant experience
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Reviewed by Hazel who travelled with Brittany Ferries on Mont St Michel
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"Stress free travel"

Excellent service all round
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Reviewed by Joseph who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen"

No complaints about our trip in November. Comfortable and warm.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"A quick trip to France "

We decided to go and see some friends who moved from Portsmouth to France in less then 5mins we had our tickets for us and the car super duper And the process at the ports was so easy each way You made everything so simple
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Reviewed by Geoffrey who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth/Caen and return"

Rough ceossing going but goo return. Food good. Exchange rate abysmal! They whould be embarrassed!!
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Reserved seating."

I wont bother paying for a reclining seat next time. First of our seats were separated by an aisle but reception changed these to two, one of which had a broken tray table on the seat in front that wouldnt stay up. It was like sitting on a bus and not the luxury seats i was expecting. Needless to say £10 wasted. I thought there would be a film or TV playing but you had to pay £6.50 each to watch a film. Nor was there wifi in the seating rooms so you couldnt amuse yourself that way either. I didnt think the seats were clean, they certainly didnt look like they were. So after eating and walking around the ship we settled in the bar for the duration where at least there was free limited wifi, nice and clean seating without having to pay although to begin with there was only one person behind the bar and of course everyone wanted to get a drink so it was a ridiculous length of time to get served, but more staff turned up eventually. Plus side ship was bang on time and we had a smooth crossing.
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Reviewed by Sydney who travelled with Brittany Ferries on Mont St Michel
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"Fabulous"

A very relaxing and hassle free journey. Excellent choice of activities - wine tasting, quiz etc. The staff were extremely helpful and friendly. Our car wouldn't start on exit but the staff rescued us with jump leads!
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Reviewed by Jessica who travelled with Brittany Ferries on Mont St Michel
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"Excelent"

Perfect every bit went well good staff in cafe and food very good car deck people very helpful very good service great
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Reviewed by George who travelled with Brittany Ferries on Mont St Michel
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"A relaxing trip"

Spotless the accommodation clean and tidy and we had a lovely rest during the whole journey
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Reviewed by Gary who travelled with Brittany Ferries on Mont St Michel
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"French trip"

Great trip all ok.
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Reviewed by Stephen who travelled with Brittany Ferries on Mont St Michel
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"Not as good as before - Downhill.!"

I have travelled BritFerries some years ago but I did not realise before travelling that P'mouth-LeHavre is now classed (excused) as an "economy" (read neglected/inferior) boat by Brittany Ferries, although I returned on the Caen boat and it was only marginally better. Cabin ventilation carried a faint smell of engine oil and the food in the cafeteria looked greasy and unappetising. My car was assigned to an open deck -- bad because of inevitable salt spray in the air for 8hr. Bunk beds seemed narrower than on other cross channel lines. Wifi did not work anywhere other than a small central area and was impossibly slow and I gave up. I think I will use the other channel routes/operators next time.
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Reviewed by Eugene who travelled with Brittany Ferries on Mont St Michel
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"Comfortable trip"

An enjoyable trip outward the food was excellent and the service great. Plenty of space for seating and relaxing. A very comfortable trip.
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Excellent start and finish to holiday"

We had a cabin going over which was a perfect start to the holiday and on our return had a great breakfast in the restaurant and reserved seats - a perfect end. One thing though it would be nice to have our dog in the cabin with us as it is a long time for a pet be in the car.
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Reviewed by Joan who travelled with Brittany Ferries on Mont St Michel
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"A Painless Experience"

Booked Caen - Portsmouth - Caen on Brittany Ferries through Direct Ferries and found all to be as it said on the label. Really no issues with either booking portal or carrier. Return cabin was changed but only after Brittany contacted me in advance of the sailing and explained their problem - was actually an upgrade.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"First timers!"

Marvellous experience, lovely friendly staff. We stayed overnight in a cabin, went to bed and woke up in France! Will do this again.
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Reviewed by Terence who travelled with Brittany Ferries on Mont St Michel
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"French trip"

Every thing was spot on.thank you
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Reviewed by Patrick who travelled with Brittany Ferries on Mont St Michel
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"Ship to shore"

Used Direct Ferries found it easy to book, clear communications my trip 'sailed' through without a hitch.
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Reviewed by Nigel Williams who travelled with Brittany Ferries on Mont St Michel
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"It happens sometimes!"

Rough crossing - not the fault of Brittany Ferries!
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Reviewed by Geoffrey who travelled with Brittany Ferries on Mont St Michel
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"Very Very Good"

All very good, particularly the call centre off direct ferries. When we contacted the call centre of Direct Ferries for advice when we had our bag containing our passports stolen from our car. We spoke to Julie Dale who went the extra mile to help us get home. She contacted border control and spoke to the home office on our behalf. She was able to give us the necessary information to get home. We could not thank her enough. Future sailing will definitely be done through Direct Ferries. Both ships we sailed on were very comfortable and had everything on board that we needed.
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Reviewed by Robert who travelled with Brittany Ferries on Mont St Michel
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"Great Trip"

No delays. Easy process. Great staff. Bad weather.
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"First time"

On arrival at the port we were directed to a check in kiosk for tickets and passports etc, sooo easy. Then directed to a lane for boarding this was very well controlled with room to get out of the car no bumper to bumper and having to squeeze out the door.The amenities on board were good, the meal we had in the self services restraunts was nice 7 out of 10. It was nice to sit outside and enjoy the sun and a drink. Over all the score out of 10 was a 9.
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Reviewed by Walter who travelled with Brittany Ferries on Mont St Michel
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"Good trip"

Cabins were fine for an overnight stay - small but well planned with nice shower.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Return trip was a letdown"

Outbound trip from Portsmouth to Caen was without incident. The return trip from the French side was very poor. Firstly I was one of only two motorcyclists and we were kept out in the POURING RAIN for over an hour (for no apparent reason) while others in cars and vans etc drove straight on to the ferry. departure was then delayed for half an hour so we were left out even longer until practically the last to board. When we did board we were directed to a slot, in between all the cars, which we could have occupied at any time. By now we were soaking wet and remained so for the six hours of the crossing. So thanks for that. A French crew member strapped my bike down so unnecessarily hard he buckled the seat and strained the stand. I thought this kind of practice with bikes had been left behind 20 years or more ago. When I eased it off a massive row broke out and a ships officer had to calm him down. What is this the 1950's. I don't expect this as a customer. I think I remember crossing on this ferry around 15 years ago and it's showing its age. Decidedly third class travel.
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"caern portsmouth"

very good
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Reviewed by Melvyn who travelled with Brittany Ferries on Mont St Michel
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"Acommodation"

The onboard accommodation while neccessary is grossly expensive & a total rip-off.There is no time [ and I have used this extensively ]that something is not wrong.From the taps that don't work properly,to the aircon that doesn't ever work.to the beds that are so hard ,to the pillows which resemble lumpy cow pats to the stupid embarcation/disembarcation times.If you should have the misfortune to take the evening/night ferry from Portsmouth to Caen,sometimes,you cannot embark until about 10.30/11.00 pm which means you have to dive into bed as you will be woken up by 05.00 hrs,telling you to clear your cabin.Meanwhile,some idiot is blasting away telling you to get tickets for the cinema. This operation is run by mental defects whose only concern is your money.Just as well they have no competition,,,,bring back P&O.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Family travel"

We had a great time onboard, I was happily surprised by the cost of the food onboard ( self service). The entertainment was good too.
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Reviewed by Rebecca who travelled with Brittany Ferries on Mont St Michel
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"Good crossing"

Based on the quality of service, together with comfort and quality of food and drink, this was a good crossing. We are used to making the shorter crossings, but decided to try this route again after several years and were not disappointed. Clean, prompt and efficient; it was all made so easy for travellers on the trip.
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Reviewed by Chris who travelled with Brittany Ferries on Mont St Michel
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"Fantastic "

Great staff Efficient Lots for kids to do Good shop Good time keeping Cannot fault
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Reviewed by Martin who travelled with Brittany Ferries on Mont St Michel
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"Reliable pleasant commute "

Our 6th crossing with Brittany Ferries between Portsmouth and Caen and we have found both day and overnight crossings a pleasant and convenient way to travel. Recommend cabin at minor cost add-on to get rest for long drive ahead. Will be considering this service again for future trips
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Reviewed by Christopher who travelled with Brittany Ferries on Mont St Michel
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"lovely option"

getting ferry was relaxing and fun, clean ship, good food selection, some delay getting on ship out but very efficient on return journey.
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Reviewed by Helena who travelled with Brittany Ferries on Mont St Michel
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"An eventful journey back to France"

On the last day of my trip to the south of England, I started early from Cornwall (8 o'clock ) travelled without any problems until Exeter. That's when endless traffic jams occurred, causing delays and making me arrive 8 minutes after the ferry had left. I had to cancel the hotel in Ouistreham, take the night ferry (a new ticket was to be paid to Britany Ferry, Direct Ferries remaining unjoinable by phone) before driving back to Bordeaux slowly (due to tiredness), but safely. My conclusion : when buying tickets Direct Ferries are easily joined but efforts still have to be done for phone calls in case of mishappenings.
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Reviewed by Catherine who travelled with Brittany Ferries on Mont St Michel
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"Bicycle woes"

I booked a crossing from Portsmouth to Caen travelling with 4 bikes only (no car) through direct ferries assuming that bikes would go free as there was no mention of this in the booking process. On arrival at Portsmouth I was informed that there would be an additional cost for the bikes of £60! Not wanting to spoil the family holiday I begrudgingly paid. On my return to England and after further investigation, I discovered that I have actually paid more for travelling with 4 bikes and no car than if I had chosen to take 4 bikes with the car! Come on Brittany ferries, you really need to get your green credentials sorted!
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Reviewed by Chris who travelled with Brittany Ferries on Mont St Michel
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"Bon Voyage!"

A really pleasant return trip. Facilities all very good (but would probably avoid the rather disappointing sandwiches in the café and go for the baguettes which were much better!). We had lunch on the way over to France which really set us up for our holiday. There was plenty of seating in the restaurant and elsewhere and no queues at the bar or duty free. So much better than travelling by plane!
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Convenient crossing for Brttany"

We normally travel to Brittany via the Eurotunnel, but have increasingly become frustrated with conditions on the M25 when travelling from the West Midlands to Dover. We have tried the overnight ferry to St Malo but found it difficult to get a good night's sleep in the cabin. So this year, tried Portsmouth to St Malo, thus requiring an overnight stop in Portsmouth prior to sailing. We found this option to be preferential to the other routes detailed above. The only cabins available on booking were the internal type with no window - the exterior cabins would have been a better option for space and comfort. Overall, we were very pleased with our experience - slight disappointments were (1) lots of unruly teenagers on the ship (though the ship's staff dealt with them with great tolerance); (2) poor anticipation by staff in self-service restaurant of the demand for croissants; (3) opening times in main restaurants did not match normal eating times
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Mostly good apart from the return jouney"

Staff very attentive and helpful apart from giving us the incorrect deck for our parked car. It was quite stressful trying to locate, as they gave us 6c, when in fact it was 5c. More stressful due to one of our party being disabled and we couldn't get back in the lift. By the time we discovered our car, it was the only one left and we were delayed disembarking.
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Reviewed by Beryl who travelled with Brittany Ferries on Mont St Michel
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"Late Departure Brittany Ferries Caused Problems"

Outbound departure was over an hour late meaning that by the time we arrived at our Hotel we missed the last check in meaning we had to find another hotel which meant we paid twice for the Friday night.
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"it rained"

It rained on the way back to England, please sort this out. Seriously it was a good crossing out and back, even saw some dolphins, hope you didn't put them on just for us. good clean well organized. Thanks
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Reviewed by Max who travelled with Brittany Ferries on Mont St Michel
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"The care of Passengers "

I arrived at the dock after 9 hours driving when i booked there were no cabins available i was near the back so as soon as i got on i went to customer services,and was asked to wait till the ship had left port and they would know in half an hour ,45 minutes later my name was called out and a cabin was located to me .The lady at the counter was so helpful and kind, all the staff were helpful and smiling.It made the crossing that much better
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Reviewed by Nigel who travelled with Brittany Ferries on Mont St Michel
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"santander"

I would like to see more information. Position. Ships around us. Course and speed. Depth. Nearby land and rocks. Positions of dolphins and whales. Alerts of interesting things. Perhaps on a few screens around the function rooms?
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"IN the Year I turned 70"

it was great much mor comfortable than in the 70tys when this was my normal way to reach the UK, because flying what so much more expensive...
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Reviewed by Ursula who travelled with Brittany Ferries on Mont St Michel
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"retun trip portsmouth/caen"

We enjoyed our trip, the boat was clean and comfortable. and thanks to the Tennis final on the tele' the return 6 hours was painless. Our only gripe was the bunk beds in the cabins. My poor husband ended up with bruises as he tried not to stick his foot in my mouth down below, to go to the toilet in the night. I fear those ladders could be dangerous. I realise there are more expensive cabins but really they are far too expensive. That's my only gripe. Otherwise all was very enjoyable.
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Reviewed by Michael Hemmings who travelled with Brittany Ferries on Mont St Michel
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"DAY CROSSING "

CAN'T FAULT THE FERRY , BUT AS A SOLO MOTORBIKE TRAVELER I WOULD SUGGEST A NIGHT CROSSING
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Reviewed by Alexander Philip who travelled with Brittany Ferries on Mont St Michel
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"A pleasant trip"

The sea was calm and the sun was high. What a pleasure! it was likebeing on a cruise. Café and food tasted good and the staff were curteous. What more can I say... and the feeling of not being treated like a terrorist by the security check is rather pleasant too.
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Reviewed by Alban who travelled with Brittany Ferries on Mont St Michel
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"Perfect crossing"

Finding the terminal was easy, getting on the ship was done very quickly, and our cabin was small, but pleasant, the crossing was nice and calm.
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Experience for Brittary ferry"

The ferry journey is calm. Staff are helpful. Restaurant,food is superb and lots of choices. However, WiFi speed is poor otherwise is overall.
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Reviewed by Andrew who travelled with Brittany Ferries on Mont St Michel
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"Not a good crossing!"

Loading took place long after the scheduled time for departure. There was no explanation for this so we sat in the rain and waited. The cabin was not well appointed. Breakfast was poor. The service from Portsmouth to Le Havre is better
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Reviewed by Robin who travelled with Brittany Ferries on Mont St Michel
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"Night Crossing"

Very pleasant night crossing, Crew went out of there way to help my disabled wife, even making sure we got parked close to the entrance by the lift, making sure there was enough room at the side of the car to open the door wide and offering her a wheelchair, Recommend 100%
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"motorcycle friendly"

we traveled overnight with Brittany ferries with 2 motorcycles. the motorcycles were well placed on the ship with no massive ramps or turns required on metal decking. would definatley recommend for that purpose alone.
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Reviewed by Ricky who travelled with Brittany Ferries on Mont St Michel
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"An excellent experience "

The ship was of a high quality and had plenty of excellent sitting areas. Enjoyed the trip.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Shake rattle and blow."

We were in an executive cabin that shook like a set of maracas with air conditioning that was on full all the time so bad it was like sleeping in a gale. There was no obvious means of adjusting the air con. It might have been lest breezy on deck! Got a terrible nights rest.
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth / Caen with Brittany Ferries on the Mont St Michel "

A long and boring crossing with only two sailings per day. Probably will not use this route again.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Ferry to UK"

Economical and comfortable way to travel between France and UK by car. I would definitely do this again.
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Reviewed by Joyce who travelled with Brittany Ferries on Mont St Michel
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"Excellent journey!"

We loved every minute of our ferry trip from Portsmouth to Caen. The ferry was amazing and the facilities the best ever.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"First class service"

First time travellers with Brittany Ferries. Well impressed with the all round service. Would definitely use again and recommend to a friend.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Great Voyage"

Lovely ship. Welcoming crew. Really great food.
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Reviewed by Tom who travelled with Brittany Ferries on Mont St Michel
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"Great service in both directions"

Everything went to plan , all very organised, good ship with good facilities, will definitely use again!
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"Comfortable though delayed due to weather"

Apart from the delay due to weather, no complaints
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Reviewed by Raeburn Graham who travelled with Brittany Ferries on Mont St Michel
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"The best cross-channel experience"

Everything was great (including the weather); I can't comment on what it might be like on a winter's night. I was a foot passenger on a daytime service; Portsmouth terminal has good facilities for an early start and at the other end there was good onward transit setup for transfer to Caen (for train etc).
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"My first ferry adventure "

The outbound crossing was on the Normandie it was quite good, the return crossing on the Mont st michel was fantastic. A much better ship.
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Reviewed by Edward who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferries delights again"

Storms the day before we sail yet the crossing is comfortable with little pitching from the boat. What really stands out though is the great food and service in the restaurant making the longer crossing fly by.
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Reviewed by Anthony who travelled with Brittany Ferries on Mont St Michel
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"Ferry good "

Comfortable trip. Would have preferred a bit more obvious pre-journey information. We travelled as foot passengers and there was very little information about where to park, how to get to the port and what time to arrive. In reality it all worked very well. The provision of cabins is excellent - they were clean and comfortable and surprisingly quiet. The music choice on the radio was just right for me.
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Reviewed by Sheila who travelled with Brittany Ferries on Mont St Michel
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"Nearly but not quite perfect"

On both journeys the ship was very clean, especially the facilities, the crew were friendly, polite and very helpful. The food was excellent and well priced, the problem on both journeys was having to queue for upwards of an hour in a corridor to be served. The outward journey was on time, but the return journey that we were advised would be running 20 minutes late just fell further and further behind schedule. We arrived back in Portsmouth 90 minutes late. As I said nearly but not quite perfect.
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Reviewed by Brian who travelled with Brittany Ferries on Mont St Michel
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"Great experiance"

Aside from te cabin not ready when borded. Great experiance alltogether
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Trip Experience on the Mont St Michel"

My trip experience was FIRST Class in all aspects. Only one point which needs to be corrected is the payment for reserved seats. This did not stop passengers who had not paid from using the seating facility. Not very fair.
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Reviewed by Stanley Jarrett who travelled with Brittany Ferries on Mont St Michel
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"France"

Great trip with the family.
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Reviewed by Andrew who travelled with Brittany Ferries on Mont St Michel
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"So easy with Brittany ferries "

Used overnight crossing from Portsmouth to Caen very impressed by efficiency of staff great txt message about traffic problems near Portsmouth once on board good clean cabin bar and restaurant very good arrived on time for long journey to algarve same service on return will definitely use Brittany ferries again
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Reviewed by Laurence who travelled with Brittany Ferries on Mont St Michel
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"No problems"

Everything went exactly according to plan and there were no problems at all. We paid for reclining seats and (when we found them - the numbering is a little bizarre!) they were really good to have. Would recommend.
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Reviewed by Angela who travelled with Brittany Ferries on Mont St Michel
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"Good crossing but room for improvement!!"

Arrived at terminal booking in was quick and simple, staff friendly and helpful. Transferred to ferry fine, as a foot passenger. Reserved seat was taken by someone and the lounge was in pitch darkness so difficult to find seat anyway plus many were sleeping across 3-4 seats or in the floor so I wasn't impressed by that. Had a nightcap in the well equipped bar, staff were fine although preference to certain customer groups frustrating. In the AM cafes etc very good, staff again friendly and pleasant . Overall a good crossing but some niggles that could be improved upon.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"short holiday"

Staff very helpful, boat clean and well maintained, service good in restaurants.
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Reviewed by Liz who travelled with Brittany Ferries on Mont St Michel
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"Very pleasant crossing"

The crossing on Tuesday morning was very relaxed. Plenty of seats in all areas of the ship. Staff were pleasant and nelpful. Would definitely use again.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"1st class"

Absolutely perfect. Travelled overnight to a friends funeral and came back the following day. Because of our cock up we had to change our booked return ferry from Caen to Cherbourg and one simple phone call and a small admin charge and it was done. The boats were clean and tidy. What impressed me most was every single member of staff were smiling and greeted you with a "hello" even when just walking past you. Very impressed!!!!
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"Refreshing Experience "

I have travelled to and from France on many occasions by other ferries in other routes and I am pretty sure that the crossing on the Caen to Portsmouth ferry was the most pleasant that I can remember. I don't recall the name of the boat.
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Reviewed by AllisterMarsh who travelled with Brittany Ferries on Mont St Michel
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"Regular crossing"

Only problem we had was that we were unable to get a cabin our fault as we made a late booking.
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Reviewed by George who travelled with Brittany Ferries on Mont St Michel
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"Very happy"

Nice meal - lovely being able to get fish that's not battered and the beds are sooo comfortable. I still can't seem to turn down the cabin temperature tho. (A small thing and out of P&O remit, I know, but if you are looking for somewhere to give the dog a good walk before boarding it would be really nice to give some suggestions on the website, increase the positive passenger experience and only needs doing once.... again, just a suggestion).
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Reviewed by Jill who travelled with Brittany Ferries on Mont St Michel
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"Very Enjoyable "

Our sailing from Portsmouth to Caen was brilliant 😊Mont St Michel was spotless and the cabin was adequate for the night crossing with everything we needed.We would certainly book with Direct Ferries in future.
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Reviewed by Josephine who travelled with Brittany Ferries on Mont St Michel
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"Peace and comfort"

We always appreciate the design of your ship. When we want to shop, or eat or be sociable - that all happens on one level. Our greatest need, however, is to be able to really rest after a long drive and your lounge facilities enable that so we arrive refreshed. This gives us confidence for the drive on the other side.
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Reviewed by Michael and Margaret Hussey who travelled with Brittany Ferries on Mont St Michel
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"Peace and comfort"

We always appreciate the design of your ship. When we want to shop, or eat or be sociable - that all happens on one level. Our greatest need, however, is to be able to really rest after a long drive and your lounge facilities enable that so we arrive refreshed. This gives us confidence for the drive on the other side.
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Reviewed by Michael and Margaret Hussey who travelled with Brittany Ferries on Mont St Michel
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"Peace and comfort"

We always appreciate the design of your ship. When we want to shop, or eat or be sociable - that all happens on one level. Our greatest need, however, is to be able to really rest after a long drive and your lounge facilities enable that so we arrive refreshed. This gives us confidence for the drive on the other side.
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Reviewed by Michael and Margaret Hussey who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth and Caen"

Very Nice and comfortable traveling .
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Ferry experience "

Not travelled by ferry for many years...what a transformation! So comfortable and relaxing We were foot passengers but would definitely consider taking car next time as all so straightforward. So much less stressful than flying! Staff were great...very pleasant and helpful
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Reviewed by Elizabeth who travelled with Brittany Ferries on Mont St Michel
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"Delightful crossing"

As Always, a delightful crossing. Don't mind paying the extra for the comfort
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Not the happiest experience"

Sadly we did not get to France. Our car was experiencing a technical glitch in the period before we were due to sail on Monday evening: my attempt to change departure to Monday evening was thwarted a) because Direct Ferries phone line closed at 4.00 on Saturdays b) because DF were too busy to answer their premium cost help line c) because they couldn't arrange anything without Brittany Ferries involvement during business hours. DF did get back to me and try to help on Monday but by then it was all too late for me. So . . . nice price DF but using them as a ferry company intermediary should be avoided if there is any chance that plans could go awry. I have no reason to disagree with the default 3 star ratings - had we been able to fulfill our travel plan.
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Reviewed by Graham who travelled with Brittany Ferries on Mont St Michel
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"Relaxing journey "

We fortunately booked recliner seats for the journey. and was pleasantly surprised when found out they were right at the front of the boat so had the best view throughout the journey. We also had a lovely meal on board as well.
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Good trip"

Had a good experience with no issues. Thanks
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Reviewed by Adrian who travelled with Brittany Ferries on Mont St Michel
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"This service is very good"

Brittany ferries, I love travelling with them. Everything is just so uncomplicated. Can't wait for next time.
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Reviewed by Colin who travelled with Brittany Ferries on Mont St Michel
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"Flat on the Ferry"

Got to the ferry with a soft rear tyre The ships staff changed my wheel ready for disembarkation couldn't have managed without them the wheel nuts were far too tight!! Thanks a lot
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caan by motorcycle"

Excellent organisation by support staff. Superb value dining. Very enjoyable crossing
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Reviewed by Neil who travelled with Brittany Ferries on Mont St Michel
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"Spring holiday "

Very happy with the trip and booking facilities
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Reviewed by Jeremy who travelled with Brittany Ferries on Mont St Michel
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"Brittany ferry "

Good crossing with Brittany ferry Still waiting my avios point from directferries
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Reviewed by Alain who travelled with Brittany Ferries on Mont St Michel
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"Recent trip "

Everything on the boat was great. However we met with a problem at port during check in. We were charged an additional £35 because our trailer was longer than booked! I had booked the correct dimension of the trailer but had not included the towing arm. I do not recall this being indicated on your booking form and as the price had been £30 less booking with Direct Ferries rather than BRittany Ferries I actually lost out on this occasion.
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Reviewed by Donna who travelled with Brittany Ferries on Mont St Michel
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"Winter Travel"

Being someone who suffers from mal de mère, we normally fly but with reduced winter schedules and threatened strikes by airline staff we chose to travel to England by ferry. As we live in the Cantal it is a long drive to la Manche so we chose Caen - Portsmouth to avoid Paris and the M25 in England. Wise decision. The journey was effortless. On time departures, smooth voyage, lovely staff. I even dared to eat something. I chose "fish and chips" which probably wasn't a great idea as the fish was tired and lifeless. Otherwise Brittany Ferries will see us again very soon.
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Reviewed by Rufus who travelled with Brittany Ferries on Mont St Michel
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"Thanks for letting me rebook after missing ferry"

After being stuck in a traffic jam on the M1 for over 8 hours, I knew I was going to miss my overnight ferry, so I just pulled into a cheap hotel and crashed out for the night. What a lovely, understanding, reception I received from your staff when I eventually arrived at the ferry port the next day and how grateful I was when they told me that they would book me on the next overnight crossing at no extra charge. A truly excellent service and so much appreciated after the hassle of the day before. My grateful thanks to all your staff
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Reviewed by Karl who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth Caen"

Brilliant crossing ,nice clean comfy cabin, good food (no gluten free option) good service
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Reviewed by Duncan who travelled with Brittany Ferries on Mont St Michel
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"Wonderful Brittany ferries"

Having not been on the ferry for a while and having to take the car by myself I was a bit anxious about the trip. Everything was straightforward with kind helpful staff and super calm crossing. And .. the food is always the best. Why choose a cheap flight and be treated like cattle when you can go on the ferry and it's easy and comfortable..its a no-brainer
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Lounge"

There is a lack of comfortable seating areas on the ship. This is NOT a budget ferry, yet you have to sit in the open spaces along the walkways or in 'airplane style seats row upon row. The only fairly comfortable seating is in the bar, but the 'sofas' are really just bench seats with ends. Ok for a couple or three hours but not for 6 to 7 hours which it is by the time you have sat there before ship leaves port and the journey time. ALSO it was terribly COLD. Everyone young and old had coats on, some with the hoods up, it was very unpleasant. You should take a leaf out of the old P & O Le Havre crossing when you could go into the club lounge, so comfy and usually quiet. Thought I'd go into the cafe, sounded cosy, but no it was like a canteen, You already have a canteen, why not make this more comfy and attractive. IM going to have to say NO for a recommendation to friends, I would make them aware of my findings and let them decide for themselves. Come on Brittany Ferries earn your fares.
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Reviewed by Penelope who travelled with Brittany Ferries on Mont St Michel
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"Ferry trip review"

A very enjoyable trip in both directions, having a cabin and a good nights sleep was definitely worth it (slight problem with cabin 7105 on the Caen to Portsmouth journey being looked at by Brittany Ferries), i've learnt to get my head down as soon as possible due to the early alarm call as we approach the destination. Maybe a bit more info about bus connections to the train station at the Portsmouth End would be helpful (at Ouistriham/Caen there's a shuttle bus that coincides with the Ferry)
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Ferry to Caen "

On time, good nights sleep, and good breakfast.
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Excellent crossing"

Can't fault this crossing and company used it lots of tines The staff are very efficient getting you boarded Cabins are excellent
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Reviewed by Stephen who travelled with Brittany Ferries on Mont St Michel
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"French"

No problems on the trip.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Caen portsmouth"

This is a good crossing for us, cost works out similar to going Calais or tunnel, unless you get a special deal and no dreaded m25, although the traffic in uk is horrendous. Time to relax before the drive up north, we did not take a cabin although the crossing was overnight, the recliners are not to bad unless you get a snorer, we did but only for a short time. Food and service in the Al la carte restaurant needs to be tried we went on the return trip at about 7pm had a really nice dinner, with excellent service.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Great trip"

No complaints, great trip (return) clean, comfortable cabin. Friendly crew, helpful. All good thanks!
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Crossing to + from Angleterre "

As allways very good.
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Reviewed by Nicholas who travelled with Brittany Ferries on Mont St Michel
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"Good find and good service "

Found direct ferries site when looking for short visit to France. Excellent booking service cost considerably less for same crossing if we had booked via Brittany ferries directly. Smooth check in at both ports. Good facilities on board.
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Reviewed by J cregg who travelled with Brittany Ferries on Mont St Michel
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"Excellent service"

Travelled out of England on morning ferry , facilities great, journey efficient , information good, staff good, one niggle we went for cooked breakfast and it was stone cold, we have had a hot breakfast on other journeys which was hot and excellent value for money. Return journey, overnight we booked a cabin for the first time and it was good and we both got lots of sleep.
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Reviewed by Andrew who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth Caen"

Good Service, clean ships with helpful staff.
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Reviewed by Duncan who travelled with Brittany Ferries on Mont St Michel
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"Crossing the Channel with ease and in comfort"

A daytime crossing with no delays, good value onboard catering and the necessary facilities for a pleasant crossing.
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Reviewed by Gwenllian who travelled with Brittany Ferries on Mont St Michel
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"Excellent from start to finish"

Excellent price compared to the Brittany Ferries website. Cabin comfortable, decent food and good facilities.
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Reviewed by Philip who travelled with Brittany Ferries on Mont St Michel
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"Mint st michel"

Smooth trip Great staff Only spoilt by the hour it took between disembark to passport control. Straight off when you use the tunnel.
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Price"

We decided to come home a day early so we rang Direct Ferries who we booked with and they said yes OK but at a cost of £144 we thought this was far to much so made our own way to the ferry and crossed for £44 extra so why was your cost to change our sailing so expencive?
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Reviewed by Henry who travelled with Brittany Ferries on Mont St Michel
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"A very smooth trip"

A smooth crossing and a smooth professional experience on the overnight Portsmouth Crossing to Caen. The staff were always helpful and friendly, the over night cabin was surprisingly a comfortable experience, with a gentle alarm call about an hour before docking. For those that don't want an early night there are various on board entertainments ie a film centre, bar with a singer. A continental breakfast is available in the morning.
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Reviewed by Dawn who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth"

We took this 23:30 voyage on board the Mont St Michel. This ship was the best we have ever been on for a Channel crossing. It was just like being on a cruise ship. Even though there were hundreds of French children on board, there was ample comfortable seating (for a change) and the facilities were excellent. The whole appearance of the interior was one of very high quality. If we choose this route again we'll ensure this ship is available.
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Reviewed by Leonard Parsons who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferries, the best."

What a delightful experience it is travelling with Brittany Ferries. No traffic jams, eliminates hours of driving and enables one to arrive refreshed and relaxed. I'll always go with them.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth Caen "

Very good crossing both ways clean and on time
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Reviewed by Michael John who travelled with Brittany Ferries on Mont St Michel
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"Superb!"

This was a brilliant experience. The food in the restaurant was excellent and all the staff friendly and helpful
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Reviewed by Sarah who travelled with Brittany Ferries on Mont St Michel
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"excellent last day to our european trip"

We sailed out to France with another company and not until we returned with Brittany did we realize what a superb service Brittany offer. The experience started in Caen with the excellent customer service personnel when nothing was a problem. The vessel was outstanding with plenty of room , good food and again excellent friendly and helpful staff. Thank Brittany see you again soon. :)
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Reviewed by Nicos who travelled with Brittany Ferries on Mont St Michel
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"Great experience, much better than I ever imagined "

I was dreading the ferry trip, but instead had a very nice time and enjoyed the great staff. Will be looking forward to the next trip.
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth"

We really enjoyed our recent trip on Brittany Ferries it was very clean up to date and the food in the restaurant was excellent.
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Reviewed by Suzanne who travelled with Brittany Ferries on Mont St Michel
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"An OK experience but"

we had a cabin and we're just dozing off when we were awoken by a very strong stench of solvents. It seems the crew were doing some painting in the cabin area! By the time we got moved to a different cabin we were half way home so not much sleep on that trip. Also, once back at Portsmouth, it took over an hour to get off the boat and through customs. This delay is totally unacceptable. We will be using the tunnel again next trip as we have never had delays like that there.
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Reviewed by Keith who travelled with Brittany Ferries on Mont St Michel
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"easy travelling"

Good well equipped ferries.bright and clean, free wifi. Good food. Enjoyed the cinema. I think the price from Portsmouth to Caen is rather expensive.Only took this ferry to save on the driving time in France. Would consider taking my caravan over to France if the price was lower.
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Reviewed by Geraldine who travelled with Brittany Ferries on Mont St Michel
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"Effortless travel"

From queuing to board, to eating, to shopping, to landing the whole Brittany Ferries experience is effortless. Its seamless. Its comfortable. The food is tasty. The wine is wet. There is lots of space to move around and find a place to have a quiet chat or read. Setting off from Portsmouth was a pleasure in itself with such a wealth of historical stuff to see - The Mary Rose being the icing on the cake. And if retail therapy floats your boat the shopping outlet on the quay side has a vast array of shops and eateries to suit all tastes. Just over five hours later you are in a brilliant part of France with very little traffic, fabulous plat de jours, very drinkable wine for two euros a bottle. I worked out that the savings I made on a boot full of wine paid for the week long trip. Book up and enjoy!
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Reviewed by Alma who travelled with Brittany Ferries on Mont St Michel
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"I was ill, so we had to forgo out trip."

We were unable to take the trip as I was ill
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Reviewed by Mostyn who travelled with Brittany Ferries on Mont St Michel
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"I was ill, so we had to forgo out trip."

We were unable to take the trip as I was ill
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Reviewed by Mostyn who travelled with Brittany Ferries on Mont St Michel
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"I was ill, so we had to forgo out trip."

We were unable to take the trip as I was ill
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Reviewed by Mostyn who travelled with Brittany Ferries on Mont St Michel
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"Its a Mini Cruise Ship People..."

Its hard to overstate how impressed and pleased I was with my overnight voyage on the Mount Saint Michelle from Caen to Portsmouth. The ship is gigantic. The food service is first rate! They have a beautiful Ribeye Steak for 9.95. Fantastic! I loved getting a drink and sitting in the lounge before bed. My cabin was clean and comfortable. By taking the Ferry overnight I saved a night lodging and had time on arrival to motor up to Stonehenge and still get my hire bike back to Reading Harley Davidson an hour before 12:00. Just a fantastic use of my time and energy. I totally recommend this crossing.
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Reviewed by Brandt who travelled with Brittany Ferries on Mont St Michel
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"Caen-Portsmouth ferry on la Normandie"

I was travelling this route for the first time, and with my precious companion, a sixteen-year old dog from New Mexico. From the entry to the dock until arrival, we were both treated with respect, kindness and consideration, and given priority loading. My only complaint is that whilst Waggs was warm and cozy in his bed on the backseat of my car, I froze my butt off on my couchette! At 02h00 I went to reception, bought a blanket and was fine but temperature regulation was a little sketchy. Excuse this small complaint: my overall experience was wonderful, from start to finish. Please congratulate your staff and crew. And now I am sitting in London in a heat wave and a night in your floating refrigerator would be quite welcome! Best wishes, Giselle
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Reviewed by Giselle who travelled with Brittany Ferries on Mont St Michel
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"Night crossing"

A late boarding but able to go straight to our cabin and off to sleep. In the morning , time for breakfast and then we're off with minimal wait and no queue to get to the car decks.
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Reviewed by Gillian who travelled with Brittany Ferries on Mont St Michel
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"Trip to Caen "

Brilliant , even a calm sea both ways !
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Excellent trip"

Having spent a lot of time on Dover/Calais and Dublin/Holyhead ferries I can confidently say that these ferries were head and shoulders above them in terms of facilities, room on board, food and general cleanliness. Very pleased we pucked this route for our holiday in France and do our best to avoid the horrorshow of Dover/Calais in future!
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Amazing!"

Had an amazing trip on Brittany ferries, entertainment for children and adults brill, food lovely and staff were brilliant, and reasonable prices too! Will definitely use Brittany ferries again!
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Reviewed by Rachid who travelled with Brittany Ferries on Mont St Michel
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"It never disappoints..."

We go to France most years and we always look forward to the ferry crossing as part of the holiday. We always book the afternoon crossings so we can enjoy an evening meal on board - it never disappoints! The staff are faultlessly pleasant and helpful.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Hassle free travel"

An excellent service totally hassle free with lots to occupy the children and the adults. The food was great too. We will definitely travel with Brittany Ferries again.
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Reviewed by Lucilla who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth"

The journey was very comfortable. Even though the ferry was full it did not feel overcrowded. There was a good choice of meals in the self-service restaurant. The staff were very helpful.
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Twice in 24 hours"

This proved to be a perfect service for me. I had to break a holiday to return to England for a few hours. A late night boat on both occasions Caen- Portsmouth and then back again within 24 hours. The ship is good, efficient and clean and we had smooth passages on both trips. Late bookings meant it wasn't cheap though, so beware. Also, be prepared not to get a lot of sleep if you can't get a cabin. The reclining seats don't offer much comfort to man of my years! But these people know their business and it works well.
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Reviewed by Don who travelled with Brittany Ferries on Mont St Michel
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"start of our holiday to france"

After the fun of deciding where to for our break [France] then booking the ferry from Portsmouth to Caen We live about 45 mins away As far as we were concerned our holiday started when we got on the ferry. we left the car on the car deck and were shown the way to the nearest exit and given a card to say which deck and exit the car was on [ very handy ] We found our reclining seat that we had reserved when booking the ferry and relaxed THE HOLIDAY STARTS NOW We had a meal on the ship which we both though was very good Then a wounder around the various shops on board and returned to our seats to look at the bags of goodies we had just perched Very good Crossing staff were excellent And it was the same on the way back to Portsmouth FANTASTIC
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Reviewed by Geoffrey who travelled with Brittany Ferries on Mont St Michel
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"Mont st michel"

Very good ship &every good entertainment for children.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Watch out for what is classed as reserved seating"

Ship up to normal Brittany ferries standards but reserved seats which are charged in cost on overnight ferries are freely used by passengers who have NOT paid. The seats allocated are not in the better equipped area and are uncomfortable as they do not recline in the normal manner, only the base slides forward.
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Reviewed by Daniel who travelled with Brittany Ferries on Mont St Michel
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"Excellent trip and facilities "

We enjoyed the trip across, it was very smooth sailing and the wifi and choice of food was good. The coffee was pretty average, but the good news is that there's a barista on board, so if you're travelling across, make sure you locate her early!
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Reviewed by Anna who travelled with Brittany Ferries on Mont St Michel
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"July Crossing"

Great service. Pleased I booked a reclining seat to catch up on some sleep in a nice, peaceful area. I also thought the restaurant food was pretty good. Would recommend.
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Reviewed by Leander who travelled with Brittany Ferries on Mont St Michel
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"very good value"

A very good saving on the crossing cost with no downside at all.
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Reviewed by Graham who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen"

Excellent service.
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Smooth crossing"

The trip from Portsmouth was both effortless and enjoyable. Booked reclining chairs, which were very comfortable, but only used them after we'd explored. Ate in the restaurant (would rate this 3 star). Trip back from Caen memorable as we saw Dolphins!!! All in all a huge organisation managed extremely well, wouldn't hesitate to go again
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Reviewed by Philip who travelled with Brittany Ferries on Mont St Michel
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"Excellent service"

I travelled with my adult daughter and we both thought the service was excellent. Very efficient roll on/roll off arrangements. Food was very good, staff very friendly. Would definitely recommend and will be using it again.
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Reviewed by Jane who travelled with Brittany Ferries on Mont St Michel
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"Very pleasant crossing"

Pleasantly surprised at the standard of the ship and its facilities. We had a cabin which was modern comfortable and clean. It did seem to take ages to board and we were not sure why but the ship arrived on time. We also had to pay an additional cost because of our bike rack which I had thought we had paid for in the original booking. We came back with Transmanche and they did not measure the vehicle or ask us to pay extra.
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Reviewed by Judith who travelled with Brittany Ferries on Mont St Michel
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"An Efficient Smooth Crossing"

The checkin was simple and efficient, the boat was clean and the staff helpful, an improvement on our last crossing was a card reminding us of the car deck and which door to use. The shops were well stocked and not that expensive.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Travel to le mans"

Ship was on time both ways. It was very clean, service was excellent and meals were very good. Thank you for an enjoyable crossing.
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth "

A very efficient operation. Plenty of options for rest. Only suggestion would be to make Internet an option the enhanced seat area rather than just the restaurant.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Trip Regarding D Day landings/liberation. "

Can't praise the staff enough. On registering and boarding the staff were very helpful. My father is a War veteran and he is 95yrs. They put us by a lift which at his age made our and his life easier. Thank you.
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Reviewed by Rodney who travelled with Brittany Ferries on Mont St Michel
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"Excellent crossings"

Both crossings were very good loading motorhome and the passenger decks. Well equipped
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Reviewed by Frank who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth - Caen 0815 Sunday 5th June"

Very easy to navigate check in and terminal. Good , clean facilities. Ferry departed on time, on board facilities, excellent. (English breakfast a little dry) Return journey as above, will use the service again ,definitely
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Reviewed by Steven who travelled with Brittany Ferries on Mont St Michel
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"Two thumbs Up"

very very good!
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Start of our trip across Europe "

This was a fantastic start to our holiday. Comfortable cabin and friendly staff made the trip pass very quickly. Will definitely use Direct ferries again.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Happy travelers"

We find the whole experience very efficient. We enjoy having a nice meal in the main restaurant , with delicious buffet. To while away the time. We think it is worth reserving a seat, although the ship was not very full, it gives you a nice quite area to sit in.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Easy and comfortable "

Outward bound was an early morning so after a very efficient boarding we headed for the self service restaurant. Breakfast was hot and tasty and reasonably priced. Then headed for pre booked reclining chairs which was in nice quiet lounge. Very comfortable crossing. Return trip we repeated the experience having a late lunch. As the ferry was more crowded and we had not pre booked the seats headed for customer service wher they were purchased without a problem. Staff were all very polite and friendly. Both ferries were bright on spotless. Slight delay on getting back in to Portsmouth and then awful delay through border control, which was out of BF's control.
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Reviewed by Judith who travelled with Brittany Ferries on Mont St Michel
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"Crossing the Channel "

Friendly staff on shore and on board made our journey fun and carefree. Facilities excellent cannot fault anything
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Reviewed by Thomas who travelled with Brittany Ferries on Mont St Michel
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"Crossing on Mont St Michel Brittany Ferries"

The ship we travelled on was very clean and the staff were great. Very helpful and efficient. We were able to book a cabin when we got on the boat. The cabin was lovely, very comfortable. We had a great crossing and would definitely use Brittany ferries again.
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth Caen Ferry"

My friends and I took the late night Brittany ferry to Caen to visit the Normandy coast and D day beaches. The ferry cabin was comfortable and better than I expected. The ensuite shower room was clean and tidy. I would certainly recommend this to others.
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Reviewed by Steven who travelled with Brittany Ferries on Mont St Michel
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"Excellent service."

Direct Ferries are a very easy and quick service.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Disabled cabin"

I was a little surprised at the disabled cabin we were allocated. 2 single bunks, one above the other, the top one only accessible to a seasoned pole vaulter or with the hook on ladder provided! Had one managed to get up there, the smallest of side rails may not have prevented an involuntary exit over the edge in the night! Not ideal as disabled facilities. We managed to relocate the top bunk mattress onto the floor. On the plus side the bathroom was generous and with a level floor.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Very Happy"

Recently I've been travelling on this service in average every two weeks. It is always on time, ships seem very well stabilised even in some bad weather Its fairly smooth. Excellent why look elsewhere ??
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Reviewed by David who travelled with Brittany Ferries on Mont St Michel
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"Portmouth to Caen "

I really enjoyed traveling with Direct Ferries most of the staff were very helpful and kind.I will love to travel agein with B.D.F
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Reviewed by Ghebriel who travelled with Brittany Ferries on Mont St Michel
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"Flawless service as usual"

Sailed with MV Mont Michel which looked brand new and provided a perfect crossing to France, very punctual and smooth. Food and service excellent as usual, cabin spotless, although upper berth a little hard to demount from the ceiling for a person of small stature. Embarquing and debarquing to and from garage expertly managed by crew. Hats off to all concerned.
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmonth 23rd December overnight crossing back to the UK for Christmas"

Good crossing. Ship super clean. Left on time, arrived on time. Friendly staff. Cabin clean and very functional. Reasonable price. Would do this crossing route again and would certainly recommend
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Happy and pleasant experience"

Used BF from Caen as alternative to DFDS Calais (not DFDS fault but rather more political issues) and am perfectly happy with how things went. From the gentle tap on my window to wake me up for the very early morning registration - I'd arrived way too early... to onboard services and facilities, comfortable seating (didn't book cabin/recliner) good food etc. I would be happy to use them again and recommend unreservedly.
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Reviewed by Jennifer who travelled with Brittany Ferries on Mont St Michel
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"Very nice!"

Pleasant cruise,lots of entertainment and shops,very clean,cheap food! A bit of jam on the returning ship for going on board/off board...
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Reviewed by Mihai who travelled with Brittany Ferries on Mont St Michel
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"Pleasant crossing - friendly staff"

I have used this route a couple of tmes in the past and I always find it a relaxing start/end to a holiday in France. The food onboard is always a decent standard and good value for money - even more now with exchange rate. We booked a cabin for jouney home - £21 well spent. Free Wifi always comes in handy as well. Altogther a great experience.
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Reviewed by Gordon who travelled with Brittany Ferries on Mont St Michel
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"Ferry Crossing"

We always have a pleasant crossing the staff are always pleasant and helpful from arriving to the docks and on board boat. So much so we are now thinking of joining your clubvoyage
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Reviewed by Stella who travelled with Brittany Ferries on Mont St Michel
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"FIRST TIME WITH DIRECT FERRIES"

I was a bit unsure of what to expect on the overnight ferry from Caen to Portsmouth and was expecting an uncomfortable journey. How wrong I was! The ferry was very modern, fresh and clean and our cabin (for 4 people) was superb and cleverly designed. Shop, café and bar stayed open until after midnight and early breakfast was available at a reasonable price. The crossing was very smooth and we were all rested for our journey hoe to Suffolk. I cannot recommend Direct Ferries enough.
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Reviewed by Iain Maxwell who travelled with Brittany Ferries on Mont St Michel
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"first time "

Brittany ferries was a very enjoyable experience from the staff to the facilities I couldn't fault it in any way shape or from. The crossing was 5hrs 45mins which seamed a long time but you definitely fill up your time by being able to use onboard WiFi, catching up on sleep which was very much needed and with plenty of places to find to relax. Food was good and was always up to the most highest of standard with the service. I will most definitely be using Brittany ferries again am looking forward to it.
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Reviewed by Sandra who travelled with Brittany Ferries on Mont St Michel
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"Ferry Crossing"

Booking this ferry was the best thing we have done! The boat both to and from Caen was fabulous and clean. Food was great and along with drinks was all sensibly priced. Kids were entertained. No hold ups like Calais are currently experiencing. Dog was perfectly happy in the car and we saved on kennel fees! Will use this company again.
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Reviewed by Sue who travelled with Brittany Ferries on Mont St Michel
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"Trips to/from Caen 17/21 August"

Organised, Calm, efficient. If I could ask for more it would be to be given the choice of recliner section because I was twice in the front compartment with active, noisy (normal) children and parents whilst the side rooms seemed havens of peace. Just a thought.
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Reviewed by Alan Macleod who travelled with Brittany Ferries on Mont St Michel
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"trip to caen"

Facilities excellent, a good crossing.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"portsmouth/caen/portsmouth"

Good trip - calm crossing - all arrangements went according to plan in both directions
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"The start of the holiday!"

We always use this crossing (1445) and get inexpensive overnight accommodation, just the other side of Caen, before continuing our journey the following day. We always 'make camp' near the cafe/children's entertainment etc and settle-in for the voyage. The on board catering is superb! We usually have our meal in the self-service restaurant - the food is consistently good and very reasonably priced considering the excellent quality. Our children go to the cinema - and we get to enjoy our meal....we do feed them, just seperately to us!! It's a win/win. The staff are always friendly, helpful and efficient - nothing is too much trouble. We see the ferry as the start of our holiday!
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"easy journey"

My partner and I travelled from Caen to Portsmouth last week, we had a 6 year old with us so we were a little apprehensive about a long ferry journey. We needn't have been, the transition at the terminal in France, the boarding and the disembarkation in England provided no challenge. The staff, food and entertainment were second to none and a surprise for us. So enjoyable was the experience we hardly noticed the time go by. Just the experience one needs after driving through France in the morning and on ward to London later that night. We would recommend the service to others and will certainly be repeating the journey again some time in the future. Many thanks to all the crew.
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Reviewed by Jez who travelled with Brittany Ferries on Mont St Michel
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"out on deck"

I had a very enjoyable journey on Brittany ferries Portsmouth to Caen. The boat was clean and spacious and good outside area to sit and enjoy the sun and sea air. The food was excellent and the staff friendly and helpful . I would certainly use this service again and recommend Brittany ferries to others .
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Reviewed by Sarah who travelled with Brittany Ferries on Mont St Michel
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"June/July 2015"

Excellent crossings each way. Ships very clean, food excellent, plenty of room to wander round and sit where you like. Staff very attentive and welcoming.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"classy ferry experience"

We were very surprised how nice this huge ferry was. It was more like a cruise than any ferry we had been on before. This was a fun and relatively inexpensive way to get from France to England. Most people board with cars. There were very few other 'foot' passengers, so we were surprised to see so many people once on board. Be forewarned: the morning ferry actually leaves 15 minutes before the sailing time. We missed it because we weren't able to get our rental car returned in time. They put us on the afternoon ferry and we got there very early, but it actually left about 25 minutes after sailing time. I don't know what is usual, but be sure to be at the terminal and ready to board earlier than the official information says.
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Reviewed by Michele who travelled with Brittany Ferries on Mont St Michel
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"Portsmoth to Caen"

It,s easy to book will use them again
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen ferry"

We had a very comfortable journey. The staff were helpful and friendly and thr boat left promptly. Would definitely use Brittany ferries again.
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Reviewed by Carol who travelled with Brittany Ferries on Mont St Michel
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"Traveling with Brittany Ferries"

We have traveled many times with Brittany Ferries always found them to be excellent.
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Reviewed by Terence who travelled with Brittany Ferries on Mont St Michel
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"service review"

all round good service
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Review of a June crossing"

The outward trip was really rough but the staff were very good about people feeling ill. The homeward trip was back to normal - millpond calm. We were able to shop & walk about the boat easily. The staff are always very kind & helpful. The food isn't bad either!
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"The best of crossings!!!!!"

I realise that Brittany Ferries have the monopoly on Channel crossing-they deserve to! Everything was first class & the special attention we receive-we are both in our 80's is very special… Can't wait for our next trip-just wish it didn't cost as much!
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Reviewed by Joanne who travelled with Brittany Ferries on Mont St Michel
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"Mont saint michel"

Fabulous ship. Excellent facilities
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Reviewed by Laurence who travelled with Brittany Ferries on Mont St Michel
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"My journey to and from Caen"

My trip was very satisfactory and the food an seating was very good. The boat was on time, in spite of poor weather on the return trip. I look forward to my next trip
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"A Good Experience."

I recently travelled to Caen and back from Portsmouth on the Normandie. I was a foot passenger and despite the fact that it was a bank holiday weekend with many other passengers it did not feel crowded or rushed. I had a two berth cabin to myself which was spotless and well appointed with a comfortable bunk, radio and ensuite shower and loo. The restaurants were excellent with mainly French staff who were very polite and helpful. There was a wide range of food available along with drinks all at reasonable prices. I enjoyed my crossing to France with Brittany Ferries and will use the service again. Well done the crew of the Normandie!
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Reviewed by Mike who travelled with Brittany Ferries on Mont St Michel
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"Great experience"

Service efficient and staff very pleasant. Ferry facilities excellent. Overall, a great experience.
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Reviewed by Lynette who travelled with Brittany Ferries on Mont St Michel
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"Great experience"

Service efficient and staff very pleasant. Ferry facilities excellent. Overall, a great experience.
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Reviewed by Lynette who travelled with Brittany Ferries on Mont St Michel
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"A nice way to travel between France and Britain"

This was so much nicer than the stress of getting to CDG, flying, getting through the British Airports and eventually on to the trains; pretty much stress free and a nice way to spend a few hours. The reserved seating was definitely worth it for a quieter experience, especially with the number of students on board. Would have appreciated the women's washroom closest to those reserved seating areas been given attention during the crossing as it became quite messy. The cafeteria was fine and the food was fine. Will definitely look to travel this way in future!
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Great experience"

Service efficient and staff very pleasant. Ferry facilities excellent. Overall, a great experience.
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Reviewed by Lynette who travelled with Brittany Ferries on Mont St Michel
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"Not so good sleep!"

I took the overnight ferry to Caen and had a pre booked seat which was reclining? the seat neither reclined or moved at all. The only good thing was a foot rest. As the ferry was not too busy I laid over 2 seats but eventually retired to the floor. I will certainly book a cabin if returning to do over night. I returned the same day and must say the seats were very comfortable, the food especially the raspberry tart was excellent value.
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Reviewed by Trudie who travelled with Brittany Ferries on Mont St Michel
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"Le ferry"

Had a nice trip on the ferry last week, fare a bit pricey, but genrerally a pleasant trip. Small observation, the scrambled eggs with my full english were watery and made the whole thing, soggy.
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Moving to France"

We bought a farm house in Magnac Laval last April and have travelled over to stay, on regular trips, prior to us moving permanently some time this year. Over the years, we have used several ferry companies and various crossings. Our last trip a couple of weeks ago, we sailed from Portsmouth to Caen, on an overnight crossing. We thoroughly recommend the crossing at night and we always book a cabin, so that we can get a good nights sleep, ready for travelling the next day, down to our Farm House (about 5 hrs drive). The cabins are always very clean and comfortable; the food on board is excellent and all the staff are very respectful and helpful. If you have any problems or queries, they are only too happy to help you. We will be travelling with Brittany Ferries again at the end of July, as we are 100% confident of the service we will received throughout the sailing. Please rest assured if you book with Britanny Ferries, you will not be disappointed. George and Josephine Shaw
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Reviewed by George Eric who travelled with Brittany Ferries on Mont St Michel
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"Great crossing, as always"

We are regular visitors to France and often use Brittany Ferries (we shop around to get the best deals using the Normandy ports). Brittany Ferries are always clean, comfortable and friendly. We did not book a cabin this time (it adds significantly to the cost when travelling overnight), though the sleeper seats were comfortable and had a reasonable kip!
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Reviewed by Richard who travelled with Brittany Ferries on Mont St Michel
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"Late departure"

First time with Brittany Ferries. Usually use DFDS. After rushing to get to Portsmouth in time we sailed an hour and a half late. Not impressed.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Travel to France and Back"

The journey to Caen from Portsmouth was uneventful, and we had a comfortable crossing. unfortunately the ferry from Caen to Portsmouth on Tuesday 24th March at 16.30 was cancelled due to a strike by the French ferry employees. We had to wait 2 hours for a coach to take us to St Marlow in order to catch the night ferry to Portsmouth.This was unfortunate as my husband was due to work on Wednesday morning. The staff at Caen were very helpful, booking us a cabin on the night ferry to enable us to get some rest.
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Reviewed by Ann who travelled with Brittany Ferries on Mont St Michel
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"Enjoyable Crossing"

We were very pleasantly surprised with the facilities on board. Ship was very clean and comfortable and the restaurant and drinks were good value.
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Reviewed by Christopher who travelled with Brittany Ferries on Mont St Michel
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"revies"

I thought that the overall service was very good, and the ship was clean, the staff friendly and helpful.
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Reviewed by Sonya who travelled with Brittany Ferries on Mont St Michel
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"Our favourite crossing"

We use the Caen Portsmouth crossing two or three times a year and always appreciate it. Lounges are clean, quiet, comfortable and usually unpressured. Just wish wifi was possible to get in lounge. On the way over I always shop for gifts for the family, and the choice in shop and kiosk is good and prices acceptable. A highlight is the restaurant. We used to travel overnight but now prefer to stay at the ports, then we can enjoy lunch going over and dinner coming back in the excellent restaurant, good food, service and really good value. The only downside for this trip was the coffee bar was closed both coming and going; we wanted a pastry and coffee but could only get a cup of cold coffee at the bar. Normally the coffee bar has good snacks and good hot coffee and tea.
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"Great Sailings"

This was the first time I've ventured across the Channel by sea ( Always preferring the Tunnel) and I was very very impressed with the quality of the 'Armorique'Ferry travelling over to Caen. I had a beautifully designed, clean and contemporary cabin and the rest of the ship was equally beautifully presented, comfortable and warm. The food is outstanding and next time I travel over I shall eat a full meal on both crossings - French chefs know how to treat their customers as well as keep the food fresh and everything was spotless. The French/English staff were cheerful, professional and chatty. Most importantly the voyage for my husband and I was a real success and we'd definitely travel with Brittany Ferries every time.
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Reviewed by Sara who travelled with Brittany Ferries on Mont St Michel
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"Excellent!"

I have now travelled a number of times from Manchester to the Malaga area on the Costa del Sol and without a doubt the most cost effective route is Portsmouth to Caen, the ship was clean and the food was excellent, I had a cabin which was extremely reasonable but gave me a considerable rest period, which is more than welcome on such a long journey, I will definitely be using this route in the future, to sum up in one word "excellent"!
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"A Pleasant Experience"

My wife and I recently took at trip from Portsmouth to Normandy and return. Both crossings were very pleasant. Luckily the weather was mild and the sea was calm. We were both impressed with the overall level of cleanliness on both vessels. Armorique and Mont San Michel. Crews were pleasant and accommodating. I thought cost wise that the service was reasonable value for money.
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"dining timing"

Having left Caen at 16.30 pm our group went to book the main restaurant for a meal only to be told that the restaurant open at 18.15 pm on returning at 18.15 pm it still was not opening to 19.15pm .We dined in the self service restaurant which was fine ,but notice the main restaurant was more or less empty. Lost trade for your company.
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Reviewed by chris burton who travelled with Brittany Ferries on Mont St Michel
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"Appearances good, cabin noise NOT !"

The ferry was very clean and tidy, lots of chrome and glass gave it a modern look. Food in the self-service restaurant was quite good and not over-priced compared to other ferry companies. However the cabin I had booked was a waste of money, though it was well equipped its positioning left everything to be desired. It was situated right under the exhaust for the vessel which meant so much noise that I never managed to get any sleep, which was the whole point of having a cabin. Departure and arrival were punctual and off the ferry in Caen within 15 minutes.
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Reviewed by Daniel who travelled with Brittany Ferries on Mont St Michel
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"Ferry travel experiemce"

Very comfortable and efficient, will choose Brittany Ferries next time
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"On Time"

Ship was punctual, food on board was very reasonably priced. Ship was clean . Announcements on board were quite difficult to understand very heavily accented. Plenty of room to sit and relax.
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Reviewed by Susie who travelled with Brittany Ferries on Mont St Michel
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"Thank you"

We were very impressed with the level of service re booking in. Our cabin was spotless, and we had comfortable crossings. The crew were courteous throughout.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Good TImes"

Had a good trip to England with no problems or delays. Staff were helpful and the food was good. Had a lovely cabin. Trip back was delayed due to a faulty engine. We were kept informed of the delay and how long it would be and arrived late but fine on the other side. Staff were the same, attentive and always tidying. No complaints.
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Reviewed by William who travelled with Brittany Ferries on Mont St Michel
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"Comfortable trip"

We had a very smooth sailing and a fairly empty ship. It was daytime but we booked a cabin which was well worth it' as a member of our party was not well so could sleep. I was impressed with the staff who were constantly cleaning the ship.
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Reviewed by Elinor who travelled with Brittany Ferries on Mont St Michel
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"Breakfast and service"

the breakfast in the restaurant was first class, smoked salmon, cheese etc for starters and a full english breakfast fora reasonable price who couldaskformore.
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Reviewed by Paul who travelled with Brittany Ferries on Mont St Michel
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"Caen - Portsmouth"

Excellent crossing, although bit of a delay going through the ticket kiosks in Caen.
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Route signs to the port."

This was my second time on your boat, no problems at all with any process concerning the check in or the travel across the water, all excellent. The big problem is the difficulty in finding it(driving this time). You should put the name of the port on the ticket, Ouistreham, and a post code, also definitely BETTER ROAD SIGNS to get to the port ! because at 4 in the morning it is not fun !. I must have drove an extra hour and half to find it as there was no-one around to ask,and after 15 hours of driving through Spain and France, this was the last thing i needed.So please, for the benefit of other new ferry crosser's, post codes and better direction signs. Thank You. Steve Mills. P.S. Better access to visit the pets in the cars is needed as 1 visit in almost 6 hours is not enough and only one of your staff covering all decks whilst people are waiting at your reception is very poor. You need to step up on this issue.
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Reviewed by Steve Mills. who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen"

What a surprise! This is the way to go as far as Imam concerned. I have not used the ferry before, but on my way to the World Equestrian Games, we took the overnight ferry to Caen. The crossing was smooth as can be, the boat well appointed and the cabin was all you needed and very comfortable ( though quite tight). All in all, a very positive experience.
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Excellent"

This service ran like clockwork. The check in was quick and easy. My ticket included a pre-booked reclining seat which was in the salon right at the front of the ship, so great views. The ship was spotlessly clean and the staff I spoke to were very friendly and helpful. I would use this service again and recommend it.
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Reviewed by Jennifer who travelled with Brittany Ferries on Mont St Michel
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"Good service"

Direct Ferries: Very efficient website showing a good range of options. When I made a mistake in one of my bookings the office staff were very fast and helpful in rectifying my error. Will use again. Ships were fine, clean, and very punctual.
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Reviewed by Mike who travelled with Brittany Ferries on Mont St Michel
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"Mon St Michelle Ferry"

I recently sailed on this ferry from Portsmouth to Caen and back. I thought the ship clean, well laid out, the food in the self service restaurant really good. Used reclining seats on return overnight trip, not to be recommended! very little change in angle of the seats. So next time will book a cabin.
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Reviewed by Clementina who travelled with Brittany Ferries on Mont St Michel
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"The Way To Go!"

We are a family of 4 (boys aged 8 and 15). We travelled to Caen on the Normandie and returned on the Mont St Michel. As long as there is wifi, our 15 yr old is happy. Our 8 yr old isn't one for children's entertainers (Magic shows etc)., so we can't comment on the provision of that entertainment. It is too expensive to fund much arcade entertainment for hin, so we say no to that. The play area on the Normandie was an attraction for our 8 yr old, sadly there didn't appear to be one on the Mont St Michel. Our I appreciate 9 is a bit inbetween as far as play options go, expecially within the confines of a ship - but perhaps a more challenging play provision could be considered. We did a channel crossing when our eldest was about 8/9 and the ship had a fantastic family entertainment area in 'the bowels of the ship' that comprised a bar (probably with arcade machines, I don't remember) and a 3-4 level soft play provision that enabled us to sit and watch/read while he had a great time climbing around for (incredibly) 5 hours!! I think it may have been P&O - but shows what's possible with a bit of vision. That said, we cannot fault the food on board - we ate in the 'normal' restaurant (not the posh one). Excellent food and good value (but avoid the fish/chips)
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"ferry crossing"

The boat departed and arrived on time, the facilities on the boat were excellent. The ship was modern and very clean and the staff very courteous.
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Well done Brittany Ferries"

I have not been on a ferry for at least 10 years - and what a wonderful experience. I was a foot passenger on the journey to France and I had an interior cabin. Lovely to relax in and to freshen up. On my return, I travelled by car and the Restaurant served excellent food.
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Reviewed by Deborah who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth/Caen - Normandie one way, Mont St Michel return"

Both ships provide good facilities and are comfortable. The embarkation process at Portsmouth was flawless, a slight delay at Caen on the return but again the process was pain free!! Would highly recommend this service/route.
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Reviewed by Brian who travelled with Brittany Ferries on Mont St Michel
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"Excellent"

Travelling with you was a pleasure as always. Staff have time for you if you have a problem with anything. Clean ship excellent food and smooth trip. Thank you x
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Reviewed by Debra who travelled with Brittany Ferries on Mont St Michel
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"Mont St Michel"

As always, a pleasure to travel with Brittany Ferries. Spacious, comfortable, convenient and a great breakfast.
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Reviewed by JB who travelled with Brittany Ferries on Mont St Michel
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"Great crossing!"

We had a wonderful crossing with Brittany Ferries from Caen to Portsmouth on board the Mont St. Michel. Our cabin was clean and very comfortable. We slept soundly for a few hours, had a bite to eat and even did some shopping. We would highly recommend Brittany Ferries and hope to travel with them next year on the Portsmouth to St Malo crossing.
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Reviewed by Alison Tack who travelled with Brittany Ferries on Mont St Michel
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"Wonderful Experience"

We sailed from Portsmouth to Caen on July 14th, the ship was excellent, food really good and value for money. We sailed on time on the outward and return journey. We had reserved recliner seats in a quiet lounge which we would do again. Really happy with the experience.
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Reviewed by Barry who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth - Caen and return"

Very easy from check in to boarding. Facilities very good, even on return trip that was very busy. Would go again.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Good Ship but a bit old"

Good Ship but a bit old. Loading took longer than on newer ships.
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Reviewed by Yassir who travelled with Brittany Ferries on Mont St Michel
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"Normandy"

This was the first time I had travelled with your company but I. Hope it won,t be the last. Boarding was easy and the staff on board were helpfull The food in the restaurant was of a good standard and in all departments the staff were very kind.I really enjoyed the experience. Only one criticism I do wish the reclining seats on the return journey had had a foot rest
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Reviewed by Irene who travelled with Brittany Ferries on Mont St Michel
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"Very pleasant"

Having been used to the thoroughly miserable experience of being packed in sardine-like on the Calais crossings, I found this ferry a delight. It takes a while, but there are cinemas on board, plenty of eating choices and a relaxed atmosphere. Would highly recommend.
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Reviewed by Jonathan who travelled with Brittany Ferries on Mont St Michel
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"Very impressed"

Fantastic service and superb ferry........highly recommended. Like travelling 5 star on a luxury cruise liner. Would definitely use this service again .
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Reviewed by Adrian who travelled with Brittany Ferries on Mont St Michel
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"Smooth sailing"

Booking our passage was easily accomplished and done at a reasonable price. The most difficult part of our experience was arranging transport for the six of us and our luggage from Bayeux to the ferry so early in the morning. Once at the port everything went beautifully. All staff were pleasant, polite, and helpful. We boarded the Mont St. Michele easily, had comfortable seating in the forward lounge and great views. The ship was very clean, and food was board was both very good and surprisingly inexpensive. If the opportunity arose again we would certainly sail again.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Brittney Ferries? Caen to Portsmouth"

Enjoyable trip. A nice break from planes, cars and trains. My only concern is our group of six each paid extra for reclining seating and when near the end (last hour or less) of the trip someone from the crew came by to check for tickets, about 1/3 of the people there had no tickets for seating there. Particularly a small group which had been loud putting their feet up everywhere they sat. Most annoying to find out they hadn't even paid for their seats after nearly five hours.
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Reviewed by April who travelled with Brittany Ferries on Mont St Michel
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"Excellent Crossing"

Returned from a trip to France via Caen ferry port (Ouistreham)Brittany Ferries 1st time we have used this port Excellent small port 5 3/4 hours from there to portsmouth Port is so simple basicly off road through check in and customs and on board, Crossing on Mont St Michel ferry very good plenty of facilities and not over crowded.
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Reviewed by Gerald who travelled with Brittany Ferries on Mont St Michel
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"wedding"

Excellent all through
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Reviewed by Louis who travelled with Brittany Ferries on Mont St Michel
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"Reclining chairs!!!"

The reclining chairs we booked for on a recent trip to France were in our opinion neither use nor ornament. On our journey out, which was probably the one we needed to rest on, because it was an overnight journey and we are both senior citizens, was the worst. The chairs we were given didn't recline back as much as the chairs you book on a flight. These cost us an extra £40, £20 each way. We might as well have sat on an ordinary chair to try to rest. We won't be booking them again. I have commented on the survey below and everything was alright apart from the staff, I think because it was an overnight crossing we didn't see much staff but the staff we did see on the journey back were friendly and competent. Thank you Stephen Thomas
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Reviewed by Stephen Thomas who travelled with Brittany Ferries on Mont St Michel
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"Sleeping"

The reclining seats did not recline therefore making it impossible to sleep make the night time ferry all cabin.
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Just the Ticket"

Our family holiday in France was fairly easy because Brittany ferries made it simple. There was a reasonable soft-play room on the outbound (day) trip on Mont St Michel, and facilities were generally good, though the staff in the cafe didn't seem to know what they sold or how to deal with customers! On the return we booked an overnight on Normandie, in a Commodore Class cabin, which was great. Very comfortable and we were very well looked after, and after a day driving through France with a toddler was just what we needed. We would use this service again!
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Thank you"

We had two very enjoyable, comfortable journeys - helped by a very smooth sea!! The ferries were not full on either trip so although we had booked reclining seats we took advantage of being able to move around. We ate in both the ordinary restaurant and the tea bar on the Normandie, both good with pleasant, helpful staff. The Normandie seemed newer than the Mont St Michel with more facilities eg larger more comprehensive shop but both ships were very good. All in all - thank you, we will travel with you again
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Reviewed by Martin who travelled with Brittany Ferries on Mont St Michel
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"a problem free crossing"

The crossing was pleasant. However, it is too expensive * similar to a flight between France and England with a car rentral in England.
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Reviewed by Christian who travelled with Brittany Ferries on Mont St Michel
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"nothing to fault"

the service was what I was wishing for, both materially and humanly.
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Reviewed by Jacques who travelled with Brittany Ferries on Mont St Michel
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"smooth sailing "

Traveling between Caen an Portsmouth on the Mont St Michel was enjoyable, the vessel offer comfortable seating (for those cheap skates who dont wish to pay for a cabin) ;-) the cinema was fun and there was plenty of family entertainment in the bar area. the food was tasty but sadly no organic produce being offered, this was my only disconcert as Normandy provides a huge market of local and organic food it is a shame that this easily accessible healthy resource is not being utilized. but all in all was smooth sailing i will be using this service many times in the future no doubt.
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Reviewed by Nicole who travelled with Brittany Ferries on Mont St Michel
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"First class service yet again."

Travelling back from France on the Mont St. Michel for the umteenth time, the boat, crew and facilities are very difficult to fault and the food in the Les Romantiques restaurant was up to it's usual high standard. A terrific way to pass 2 hours of the journey, if a tad expensive........... We are already looking forward to our next time aboard.
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Reviewed by Colin who travelled with Brittany Ferries on Mont St Michel
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"Best crossing"

Caen (Ouistram) , as a departure port, is much more relaxing than other channel ports, as you can get an evening meal in a proper restaurant in Ouistram, prior to driving the few 100 yds to check-in. The Mont St Michel is a big comfortable ship. if you don't have a cabin, sleeping in the allocated seats is never brilliant, but at least there are separate lounges and they switch off the lights, (unlike on the Le Havre ship). Those that know, take a sleeping bag into a secluded corner and bed-down there. Given the local restaurants, prior to departure, I only sampled the bar and the breakfast, and they were fine.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"An alternative to the chunnel"

The whole experience went smoothly from the loading of the car in Caen to the unloading in Portsmouth. The voyage was well catered for with many options for food and things to do (or not if you choose). It was a chance to relax onboard for a few hours and let others deal with the going ons.
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Reviewed by Neal who travelled with Brittany Ferries on Mont St Michel
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"Review of Journey on the Mont St Michel"

We recently crossed from Portsmouth to Caen and back aboard the Mont St Michel with Brittany Ferries and were very impressed with the efficiency of loading and unloading and with the standard of cleanliness of the ferry. We had cabins on both trips and found them very comfortable and immaculately clean. We have also recently used the Normandie from Caen which although it was a smaller and older vessel was also extremely clean and well presented and very comfortable. On this occasion we had dinner in one of the restaurants which was excellent and very good value. We shall certainly be using Brittany Ferries again in the future.
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  Yes
Reviewed by Chris who travelled with Brittany Ferries on Mont St Michel
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"Return journey"

only one negative for motorbikers: BE CAREFUL WITH YOUR SADDLE, the straps are strong and damage the saddle, in spite of the cushion.
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Reviewed by Jérôme who travelled with Brittany Ferries on Mont St Michel
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"france"

we travel to france 3/4 times a year. we find booking with direct ferries to be excellent whether by on line or phone. always helpful, price of ferry is so much cheaper than booking through brittany ferries for the exact service. thank you. Just one thing if booking the 3 crossing in one go would we save ? jean/ken pope.
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Reviewed by Jean who travelled with Brittany Ferries on Mont St Michel
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"Motorcycles on ferries"

Very impressed with the way as motorcyclists we were first on board and the bikes were very securely secured for the crossing. We thoroughly enjoyed the comfort on board as well as the breakfast and cakes with coffee later. I would use Brittany ferries again and direct ferries were excellent to deal with for the booking.
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Reviewed by Barry who travelled with Brittany Ferries on Mont St Michel
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"Change sailing"

I recently had booked a cabin for a night crossing but arrived early and wished to change the booking to the afternoon sailing. This was accomplished with no trouble and with good nature. I retained the cabin and was pleasantly surprised when there was no charge for changing the booking at the last moment. This is in complete contrast to airlines who charge an extortionate amount to change a booking.
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Reviewed by Ralph who travelled with Brittany Ferries on Mont St Michel
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"Caen and Portsmouth on the "Mont St Michel""

A pleasant trip, with activities and entertainment for children, adequate infrastructures, shops, plenty of room to move and to rest, comfortable armchairs and plenty of seating with views to the outside. The bathrooms are also adequate and clean. Only the wifi did not work properly. Pat & family
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Reviewed by Patricia who travelled with Brittany Ferries on Mont St Michel
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"Overall a good experience"

This was the first time I had taken my car abroad and I was rather apprehensive. But everything went exceptionally well. We booked at cabin both ways. Both ferry's cabins were clean. Coming back was the Mont St Michael and as an afternoon crossing we didnt really need to sleep, just rest up for a while. This was a good job as the rumbling was too much to afford any sleep. We went to Caen for the Dday landings and to visit a specific grave. There will probably not be an occasion for us to visit Normandy again but I would definitely recommend Brittany Ferries.
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Reviewed by Sian who travelled with Brittany Ferries on Mont St Michel
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"A crossing in April"

Both ferry I was on were confortable. The Mont St Michel is very spacious. There is a good choice of quality meals. The staff is nice.
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Reviewed by Michel who travelled with Brittany Ferries on Mont St Michel
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"An happy crossing"

Thanks to the crew who took into account the issue of our vehicle's particular door opening. The cabins are confortable and clean. Thanks to the staff for the seriousness and their kindness.
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Reviewed by Jean-michel who travelled with Brittany Ferries on Mont St Michel
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"Choose wisely, pay a small premium for a massive return!"

Outward journey: The ship, Mont-st-Michel, was clean and modern. We had been warned about the many school pupils that would be on the crossing, didn't think it would be too big a problem! Reserved seat was in a lovely lounge, but a sign on the door asked seats 110-111 to go to a different lounge due to it being taken by a school group! Not a big deal, until I got to the next lounge to be greeted by another school teacher who gruffly told us this also 'belonged' to a school group. Traipsed up and down to find customer service, who politely asked me to go to another lounge. It was full. People lying on 4 seats, people lying on the floor, a man blowing up an airbed in the pitch dark (couldve been a rubber dinghy)! I was shocked as a first time traveler but this is the norm if you have a reserved seat!! Every person for themself!! Slept for 2 hours on and off of a 7 hour crossing! Horrific. Return Journey: Paid £25 extra for a cabin, slept in bliss. Boat (the Normandie) was older and more tired than the first but i really only noticed the joy of having a bunk to myself! All the staff on both ferries were fantastic. Will go again, only in cabins though!!
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Reviewed by Raich who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferries booked via direct ferries"

Direct Ferries make it so easy to compare different crossing choices! I travel twice a month at the moment, and was please with my choice of Brittany Ferries for less then £300 including a 4 person cabin one way. We very much enjoyed the crossing, and the restaurant breakfast was superb! Our boat was the Mont St Michel.
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Reviewed by Joanna who travelled with Brittany Ferries on Mont St Michel
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"A pleasant crossing"

A very confortable ferry, with a lot of facilities. I wouldn't hesitate to use the Mont Saint Michel agaiin for another crossing.
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Reviewed by Antonin who travelled with Brittany Ferries on Mont St Michel
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"Enjoyed the ferry overall"

The children's play area could be better and possibly include something for older kids. What you have now is for very small children. Our cabin did not have clean sheets and the beds were not made. We did enjoy the ferry and were happy overall.
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Reviewed by Allison who travelled with Brittany Ferries on Mont St Michel
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"a successful test"

We tried almost every mean of transport to visit our children to England. The crossing between Caen and Portsmouth is our favourite. The boats and the staff on board are perfect.
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Reviewed by Jean Pierre who travelled with Brittany Ferries on Mont St Michel
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"A pleasant journey"

The schedule was respected, the quality of the self-service was good, it was quiet on board. It was a pleasant journey.
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Reviewed by Jean Claude who travelled with Brittany Ferries on Mont St Michel
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"A return journey"

Our ferry was delay by anhour to to the manoeuvre of a British military boat. Why didn't they send us an sms to tell us? Why weren't the TV working? The explanations were different according to which member of staff we were talking to!!!!
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Reviewed by Joël who travelled with Brittany Ferries on Mont St Michel
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"Wonderful time"

Very enjoyable 5+ hour trip in one of the Commodore class cabins. Exceeded our expectations and would certainly book this again in the future.
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Reviewed by Blakely who travelled with Brittany Ferries on Mont St Michel
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"Impressed!"

Our first experience of this crossing as we usually use the Dover/Calais shorter crossing. Very impressed with the quality of the ferry, more luxurious than the ferries on the shorter crossings. Watched a film in the cinema but thought £6.50 was a little expensive when its only a small screen, small cinema and the sound wasn't brilliant but still great to have this facility. Had a meal in the self service restaurant and the food was very good and very reasonable prices for food and drinks in the bar unlike airports and planes which charge a fortune! Would definitely use again.
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"Caen - Portsmouth crossing"

A pleasant journey - an efficient service.
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Reviewed by Georges who travelled with Brittany Ferries on Mont St Michel
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"A single traveller abroad"

Of all the ferry crossings I have used this was a wonderful experience and now will choose this company as my first choice. The cabin was immaculate particularly the bathroom en suite, as was the rest of the ship. The staff were pleasant and helpful and I felt comfortingly safe as a single lady on her travels abroad. The breakfast looked wonderful.the eggs freshly fried on display a rare sight these days For a ferry crossing I felt it was most luxurious in spite of my reticence with thought of an overnight crossing and now will be my first choice on future occasions. Thank you Brittany Ferries for a most restful and pleasant experience.
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Reviewed by Julie who travelled with Brittany Ferries on Mont St Michel
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"All round good crossing"

I had a good journey on the ferry,loading and loading quickly and a good crossing. Only thing that wasn't right was the internet access, I couldn't get on. Though they had given me a password the system would not ask for it and I could not log on. All the staff could say was that they were not engineers/technitions. So for 4 hours I had no access and my plan had been to catch up on some emails etc.
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Reviewed by Caron who travelled with Brittany Ferries on Mont St Michel
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"Ship ahoy."

Travelling to and from France on board the Mont St Michel/Normandie was just an extension to our holiday. The children's play area kept the grandchildren amused for a while using up their energy before retiring to our cabin. They were so excited to have a cabin with their own bed to sleep in. It did not take them long before they were fast asleep.If you can reserve a cabin at the time of booking it is well worth it. An enjoyable crossing with helpful staff. I cant wait to go again.
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Reviewed by Christine who travelled with Brittany Ferries on Mont St Michel
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"A good crossing, luxurious facilities, friendly staff"

I made a crossing between Caen and Portsmouth with an original objective. As I like adrenaline, I choose one of the days with the highest waves. I've already done Le Havre-Portsmouth in March., but le Normandy is twice as big. It's fun to be in a big rocking hote. Congratulation to the captain who managed the crossing in those conditions, the facilities were superb and the staff was very friendly.
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Reviewed by Philippe who travelled with Brittany Ferries on Mont St Michel
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"a very good crossing"

A first crossing for my son which was delighted by the entertainment crew. A special thank to Rachel. The boat was very clean. I have no criticism to make.
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Reviewed by Rebecca who travelled with Brittany Ferries on Mont St Michel
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"Trip to a Wedding"

Good, we used a cabin even if it was during the day. Very friendly staff.
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Reviewed by Anne who travelled with Brittany Ferries on Mont St Michel
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"Ferrishous"

The trip from start to finish was painless and once on board the ferry relaxing and enjoyable. Booking of the trip via the Direct Ferries web page was simple and very efficient without any superfluous clutter within the web site. The process of getting from the Caen dock onto the ferry was well controlled and with minimum delay. The accommodation on the ferry (reclining seats) were very clean and uncluttered with adequate space for hand luggage. The food in both the self-service restraint and the fine dining restaurant was excellent and very good value for money. The staffs were courteous, friendly and highly capable. Overall far better experiences than I have had on other ferries.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Great help on the Brittany Ferries boats"

I have difficulty walking after a replacement hip operation seems to have gone wrong. I needed to park near the lift & that was arranged beautifully. There was always someone around to help me get over the obstacles & they were always very polite & smiling. Lovely!
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Reviewed by Jan Bush who travelled with Brittany Ferries on Mont St Michel
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"A satisfying crossing"

We didn't have any problem with this company. We are satisfied with our crossing from Ouistréham in France to Portsmouth en Angleterre aboard the Mont St Michel and return. The confort was good, the staff was nice, the loading and the unloading of our vehicle went smoothly. We won't hesitate to use this company for our next crossing.
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Reviewed by Gilles who travelled with Brittany Ferries on Mont St Michel
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"Relaxing trip"

Very efficiently run operation. Flat calm crossing. Excellent amenities on board. A pleasant and relaxing trip.
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Reviewed by Robin who travelled with Brittany Ferries on Mont St Michel
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"Our return trip Portsmouth - Caen"

As usual, we have enjoyed our Brittany ferry return journey to France. We booked a cabin as we have to do long journeys both before and after boarding the ship, and as usual the cabin was spotless, we were able to have a good quality rest both ways. The only downside was that our English breakfasts weren't warm enough on our outward journey, although they were ok on our return. Many thanks to Brittany for offering this much needed service, and also to Directferries for sorting out our tickets when we requested a change of date.
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Thank You;"

This was our first trip with direct ferries/ Brittany ferries, and the experience was terrific. The ship exceed our expectations. Thank you and your company for a wonderful crossing.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Quick Trip"

I enjoyed my first trip with Brittany ferries, good entertainment and facilities the time went very quick.
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Reviewed by Louise who travelled with Brittany Ferries on Mont St Michel
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"Ferry Mont St Michel "

Everything was wonderful and proceed quickly. On the ferry there is plenty of seating inside and plenty of space outside to move in the fresh air. Prices on board are reasonable.
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Reviewed by Petra who travelled with Brittany Ferries on Mont St Michel
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"Brittany Ferries to Caen."

We like this trip, it gives us time to relax whilst we travel to France. Reasonable prices on board,(for a captive audience) and a great way to start a holiday.
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Reviewed by Jim who travelled with Brittany Ferries on Mont St Michel
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"Efficient as always!"

We are regular travellers on this route in March and October but this year we made the trip a little earlier, in September. I am pleased to say that the loading, on-board accommodation, and offloading were as good as ever. The only suggestion I have is that they might as well scrap the attempt to create a disco in the Blue Note bar on the Mont St Michel and just play easy listening music - or maybe even hire a pianist? We have never seen anyone busting moves on the dance floor as most customers, including us, are middle-aged or elderly and absolutely whacked after a long drive. It reminds me of village hall dances in the 1960's when everyone sat on chairs around the edge of the room. Our booking via Direct Ferries was simplicity itself.
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Reviewed by Stephen who travelled with Brittany Ferries on Mont St Michel
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"A crossing on the 14th of September"

We were satisfied with the confort of our cabin and with the service on board. Thanks for your efforts.
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Reviewed by Philippe who travelled with Brittany Ferries on Mont St Michel
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"ride ouistreham_Portsmouth "

as usual, all the best
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Channel crossing "

Our journey across the English channel with Brittany was without incident, we ate on board both ways and were happy with our choice. The ferries were clean in all departments. We are content with this experience.
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Reviewed by Brian Wilkinson who travelled with Brittany Ferries on Mont St Michel
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"A pleasant return crossing"

The reclining seats were very pleasant. The staff is charming, the service on board is perfect. During the inbound journey, the sea was agitated. We were glad that we booked some confortable seats.
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Reviewed by Bertrand who travelled with Brittany Ferries on Mont St Michel
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"Return Trip Portsmouth to Caen September 2013"

Booking in was straight forward. The ship sailed at the scheduled time on both jouneys.The staff were helpful and clear with instructions. The ship had all required facilties for our needs. We even had a problem with the car just after parking on the ship and the staff were very helpful - what a relief. Our personal opinion was that the cafe area was better value for money than the restaurant, both of which we tried. We would not hesitate to use Brittany Ferries again - we had an excellent experience.
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"A good experience and a bad "

From Caen to Portsmouth, we were again very satisfied. The cabin was clean, the food very good and the service attentive and friendly. We come again any time. The return trip was then rather cumbersome because we - who missed the ferry - due to a defect in our Classic Car. We were very happy to advise on the switch and it served us a free passage on the same evening, available but we could not accept this, because we had to work in Switzerland. So we drove to Dover. Of course, we understand that our costs will not be refunded but we definitely go there and back again next year, one credit course would be a great compromise. As I said. Everything was great and there are no expectations on our part. best regards Patrik Mohler
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Reviewed by Patrik who travelled with Brittany Ferries on Mont St Michel
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"Return from France"

First time for a long,long while on 6hr crossing and was not really looking forward to it, but all was excellent, crossing, facilities, food etc.
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Reviewed by Leigh who travelled with Brittany Ferries on Mont St Michel
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"FOOD EXCELLENT"

A good experience all round. The food was excellent and very reasonably priced.
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Reviewed by David Martin who travelled with Brittany Ferries on Mont St Michel
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"impressed"

its been a long time since I sailed for a holiday, and to say I am very impressed by the ship & its size is mild, I was taken back by the shops, eating places and other things it had to offer along with the staff who were helpful and understanding!! our outward crossing we had a cabin, standard type, comfy bed and decent shower that I can get my F603 frame into!, but the only gripe I have is the return, we had a ticket which gave us a seat, in a standard lounge, but people were hugging these and holding them for other people, I spoke with the staff who put a tanoy out for people to stop doing this, but it still took us about an hour to get seats!! but at least they were comfy. I will differently be using Brittany ferries again, as it is worth it.
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Reviewed by Jason who travelled with Brittany Ferries on Mont St Michel
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"foot passengers"

I booked 3 tickets for a recent passage. My nephew of 19 years accompanied my elderly Mother-in-law. I did not travel on this occasion. My Mother-in-law has limited eye sight so was apprehensive to take this journey but the assistance was very good by staff on-board, I am told. The journey went well, on time and a good experience.
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Reviewed by Penny who travelled with Brittany Ferries on Mont St Michel
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"Ferry "

The trip was not bad. My only complaint is the bad manners of the people, who would use the comfy seats and have the picnics there, shouting and don't telling the kids to be quiet. There was no way to relax. An employee should go around and monitor people with no education.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth / Caen August 2013"

We had been put off travelling by ferry 10 years ago after a bad crossing in strong winds. However the sea was completely calm for both our outward and return trips this time. The crossing could not have been easier and made our holiday so much more relaxing as it reduced the hours spent in the car considerably. We found comfortable reclining seats, the ferry had plenty of space for all the passengers and we were favourably impressed by the quality and price of the food available. We were pleased to find free wifi on board - though this was restricted to the cafe areas - it would have been better if it was available where we were sitting.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Fantastic Voyage"

We had fantastic voyages to and from the UK to France. Because I booked the ferry well in advance I was surprised how reasonable the price was. Have sailed with Brittany Ferries in the past and have booked through Direct Ferries both times and I can't fault the service.
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Reviewed by Mark who travelled with Brittany Ferries on Mont St Michel
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"A delicious moment on the sea"

This mini cruise is always a pleasant time. The company's ferry are confortable, well layed out and welcoming. The quality of the catering is above the other companies crossing the channel.
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Reviewed by Jacques who travelled with Brittany Ferries on Mont St Michel
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"Crossing Caen Portsmouth "

all the best
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen on Brittany Ferries"

A previous ferry experience (on the short channel crossing) several years ago persuaded me that the tunnel would be preferable, but my recent experience has changed that. The ferry was clean, spacious and uncrowded. The staff were efficient and helpful, and in particular the catering was of a high standard and not overpriced.
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Reviewed by John Hawkins who travelled with Brittany Ferries on Mont St Michel
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"Good experience marred by lack of WiFi"

My experiences on both the Normandie and the Mont St. Michel were very positive: the ship was clean, the staff generally helpful (excepting the silent, stone-faced people who took my money in the cafeteria), and the facilities accessible and useful. The berth was excellent and well worth the extra charge. However, there was a frustration in that I made this trip for business purposes and could not use the WiFi either way; on the outbound trip, the WiFi was out entirely (announced shortly after we got onboard), and on the return trip, the WiFi was so slow that I could not even read my e-mail. While the holiday-goers obviously didn't mind, the few other business travellers were equally frustrated.
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Reviewed by Adam who travelled with Brittany Ferries on Mont St Michel
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"Correct"

Good crossing, as expected
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Reviewed by Thierry who travelled with Brittany Ferries on Mont St Michel
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"Ferry: Caen Portsmouth Caen / booking by directferries.de "

The booking through directferries.de worked fine. A subsequent change of date was unhesitatingly accepted and executed to my complete satisfaction. The staff of the Brittany Ferries worked routinely and well thought out, mainly in the phases " to board / disembark " positively noticed. The passport control in Caen (upon arrival from Portsmouth) was extremely slow and time-consuming because of the large number of passengers only two switches
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Channel crossing aboard the Mont St Michel"

The crossing was wonderful: the atmosphere, the service, the food, the tranquility, the confort, it was perfect. Even Ulysse, the poodle, liked the boat. We hope to do a cruise like this again.
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Reviewed by Matthéo who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen"

Very impressed. The trip was like a mini cruise! We paid extra for reclining seats which have pros and cons I think. I found them a bit claustrophobic but the room was very quiet and if you wanted to sleep it was possible. However there were obviously people who hadn't paid the extra coming in and taking seats which was very annoying. But on the whole the journey was very relaxing and was a great start to our holiday.
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Reviewed by Jean who travelled with Brittany Ferries on Mont St Michel
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"Lounge seats"

We had booked seats so we could spend the 5¾ hour journey comfortably. This incurred extra fee, but this is OK since extra comfort is offered. However, what amazed and annoyed us is that throughout the journey all sorts of people who had not paid for seats entered the lounge. Tickets weren't checked so I can't blame them. Next time we will not book seats but will boldly sit down in such a nice lounge seat.
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Reviewed by Michael who travelled with Brittany Ferries on Mont St Michel
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"Great way to end a holiday"

Very easy way home, and couldn't have been more relaxing. Tunnel out and ferry home. Great holiday and spend the last money with a crew that want to look after you.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth Ouistreham return"

Normandie outbound, Mont St Michel return. Clean, comfortable ships; helpful crews; lovely meals.
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Reviewed by Jennifer who travelled with Brittany Ferries on Mont St Michel
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"enjoy your trip!"

A perfect crossing.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"A very good crossing"

This return journey between Caen and Portsmouth took place in ideal conditions.
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Reviewed by Philippe Mallet who travelled with Brittany Ferries on Mont St Michel
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"Excellent Trip"

We were foot passengers and found the trip excellent. The reserved lounge was quiet with a good view over the bow. The facilities were good - duty free, buffet lunch, coffee station and free WiFi (best at centre of ship). Alan Robertson
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Reviewed by Alan Robertson who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth 6th July"

Just brilliant. It was like being in paradise for five hours, esp as I had twisted my ankle and developed dvt. The staff were happy, friendly and helpful. The ship beautiful. And of course the weather was lovely.
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Reviewed by Sarah who travelled with Brittany Ferries on Mont St Michel
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"Thanks a lot for this trip!"

Very nice experience! Looking forward to cross the channel in such smooth and comfortable way! No stress, and very friendly staff on board!
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Reviewed by Agnes who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen"

I travelled on the afternoon ferry along with my 14 yr old grandson. The trip was really pleasant and I found the staff in all departments very friendly and helpful. The only criticism I have was that some of the games were not working properly and we lost some money on the games. Otherwise a very good experience.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen and return"

We sailed out on Normandie and back on Mont St Michael. Both voyages were pleasant experiences and a good start ( and finish) to our holiday. The recliners were better on Normadie as they had footrests and made sleep easy.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Caen - Portsmouth"

Everything was efficient and as you'd expect from a ferry service, with friendly staff.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Perfect"

We were very comfortable from the beginning of the journey. Starting service check-in, on-board attention, cleanliness, accommodation and all the things you might need on a trip like this. On the restaurant I can not give my opinion, as we didn't make use of this.
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Reviewed by Marianella Beatriz who travelled with Brittany Ferries on Mont St Michel
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"The cream of the fleet"

The ship was modern, comfortable and well appointed. The crew was pleasant and helpful. The saloon where I had reserved recliner was quiet and comfortable. The restaurant food was the best I have had on a Channel ferry and was reasonably priced. The one black mark was the pricing of the "duty free". My wife and I usually stock up on gin and port when crossing with P&O. Brittany Ferries gin was more expensive than in French or Belgian supermarkets. All in all, a positive experience that I would not hesitate to repeat.
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Reviewed by James who travelled with Brittany Ferries on Mont St Michel
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"CAEN-PORTSMOUTH-CAEN"

Overall it was a seamless trip. This was our first trip with a 5 year old and a 22 month old. First time in the ferry crossing the English Channel, so we were not sure what to expect. Thanks to the passengers who took the time to write their reviews, which helped us a lot to get an idea of what to expect. Our experiences with Brittany ferry were awesome. Ferry departed both ports (to and from) on time without any delay. Check in agents were very nice and helpful to give tips on managing the kids onboard. Comfortable seats and awesome leg room for seated passengers. Cafeteria food was good for families. No long lines in restaurants and/or in cafeteria. Announcements were good and timely. So overall experience was absolutely great. We did pack food for both legs of our journey to keep the kids fed and nourished, but for the main meals we consumed in cafeteria for about 30 Euros for the entire family. In france, to go to the ferry boarding station is really cumbersome. We travelled from Paris, so we had to take a Metro, SNCF Train, a bus ride from train station and a long walk from the bus stop (only because the bus driver advised to get down at the stop which is one stop prior to the ferry house). I have to drag the suitcase, kids, diaper bags and such to walk a mile to get to the ferry house. Later we found out there is a bus stop just 5 yards from the ferry house. May be Brittany ferries can give more local travel information for foreign passengers with limited local language fluency. Portsmouth port was good and easy. No problem at all. If you are traveling with family and you have plenty of time, you will enjoy the ride. Take food, water and entertainment for kids. We also found out, if you do the early morning ferry, the seated cabin is only 50 % full in May, so you can stretch and relax without hindering other folks traveling. Evening ferry was packed and full and it was hard to let the kids run around. Overall a pleasant experience with Brittany Ferries. We will travel again with Brittany Ferries should we have an opportunity.
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Reviewed by Gideon who travelled with Brittany Ferries on Mont St Michel
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"Tedious loading procedure in Portsmouth."

Apart from the lengthy and tedious loading procedure in Portsmouth our ferry crossing with Brittany ferries was perfectly acceptable and adequate.
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Reviewed by Robert who travelled with Brittany Ferries on Mont St Michel
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"June trip Overpriced as usual"

The food in the self service restaurant was awful. It was over cooked and tasteless and poor value for money. The tea was so strong that we could see the heavy tannin as soon as the tea bag hit the water. Many of the decent seats are in the car area but it was very noisy and impossible to relax.
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Reviewed by Alan who travelled with Brittany Ferries on Mont St Michel
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"Cheaper than going direct wiht fery company"

Great value & easy to book.
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Reviewed by Rod who travelled with Brittany Ferries on Mont St Michel
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"Portsmouth to Caen"

Great experience, really enjoyed the trip, but it was a waste of money paying for a reserved seat as people sat anywhere! Monica
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Reviewed by Monica who travelled with Brittany Ferries on Mont St Michel
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"RECENT TRIP REPORT"

My recent return trip from Caen to Portsmouth went extremely smoothly and comfortably. The staff were friendly and helpful. Booking on to the boat went quickly and smoothly as did the loading. The ship was clean and pleasant. The lavatories were spotless. My only complaint would be that the breakfast chef was clearly upset when I asked for my eggs to be fried for me and turned over rather than me accepting the pre-cooked eggs (which had be out on the tray for well over 5 minutes) he wanted to give me - however he did produce the eggs I requested. Disembarking was equally without problem. The trip was good value for money and I would use Brittany Ferries and this route again.
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Reviewed by Peter who travelled with Brittany Ferries on Mont St Michel
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"My Trip"

My first trip on this type of Ferry was pleasently surprised what a nice relaxing trip it was.
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Reviewed by Scott who travelled with Brittany Ferries on Mont St Michel
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"Ferry trip - part of holiday or just necessary journey?"

The recent holiday taken in France was with grown up children and grandchildren, a return to the destination of many past family holidays - the Dordogne. We chose to travel the Portsmouth/Caen route( good and easy roads south, outward being an afternoon sailing, and inward overnight.The family with 2 small boys chose to travel the reverse: outward overnight and inward a morning sailing. Both ways worked well: children getting enough sleep and grown ups getting maximum driving time. We have travelled with BRITTANY FERRIES many times and have never been disappointed. Loading of vehicles is quick and efficient, easy finding our way to the upper decks, and our seats on the outward journey were right at the front! On our homeward journey our inside cabin was quieter than ever before, perhaps because we were further from the engine room? Cabins always spotless. Cafeteria facilities were good with a degree of choice - that is the only thing of which we have small criticism: we would have liked more choice. The food offered doesn't seem to have changed for years!However, tasty and well cooked, medium priced. Finally our booking via Direct Ferries was easy and faultless. When I had cause to ask a question by telephone the member of staff was again faultless. Thank you very much. We shall not hesitate to use both Direct Ferries and Brittany Ferries again. PS 1)The homeward journey (departing at 11pm) has no cafeteria after midnight. Vending machine for drinks and choc. Either eat before embarking or dont waste time in the bar!!! 2)WiFi access on the ships is easy, even for my wife!
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Reviewed by Ian who travelled with Brittany Ferries on Mont St Michel
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"Trip to France"

Absolutely no problems. Very efficient service.
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Reviewed by Christopher who travelled with Brittany Ferries on Mont St Michel
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"Journey from Caen to Portsmouth May 2013"

Well organized assembly of vehicles and entry on to ferry. Comfortable reclining seat in lounge. Smooth disembarkation procedure.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"confortable ferry and nice reception"

We did Caen-Porthmouth in this rather luxurious and spacious ferry with a lot of spaces and restaurants, video games rooms and even a magic show. A very good prestation. A pleasant journey.
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Reviewed by Florence who travelled with Brittany Ferries on Mont St Michel
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"An high class crossing"

If I compare this crossing to the one I did from Barcelona to Sardegna last August, we are looking at a different level… Britanny ferries wins hands up for a lot of things. I have crossed the Channel dozens of times this way, I used to enjoy being able to travel with my car in Britain. For years, I was either flying or using other companies from Calais because of financial reasons. This is the reproach I can make, and even if I appreciate the quality and the prestations of this crossing, I think that the prices are high.
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Reviewed by Michel who travelled with Brittany Ferries on Mont St Michel
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"SAIL THE SEAS OF DRAKE AND NELSON, YOU WILL BE GLAD YOU DID"

GREAT TRIP, VERY RELAXING AND AT A GOOD PRICE, TO ALL I SAY, FOLLOW THE PATH OF THE D-DAY HEROES. I WALKED FROM MY HOTEL IN PORTSMOUTH TO THE FERRY DEPARTURE SITE, VERY CLOSE AND EASY TO GET TO.
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Reviewed by George who travelled with Brittany Ferries on Mont St Michel
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"Great entertainment for the kids"

Being so long on the ferry is fairly easy for us adults, but we expected our six year old to be a little restless. He had a great time. The play area was interesting for him, but he mostly enjoyed the balloons and the magic show. The humour was aimed right at his age level, and he loved it. We also were very grateful to the staff. We had three big suitcases, and three carry-on bags because we had been travelling for a year. When they saw all our stuff, they put us on a special bus that took us right to the ferry, and then off again on the other side. The drivers were very helpful too. The staff showed us where to store the luggage, so we did not have to worry about our luggage as we travelled. Thank you!
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Reviewed by John who travelled with Brittany Ferries on Mont St Michel
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"Ferry trip"

Our trip to the UK on 10th April, the food from the restaurant was just warm and not very exciting plus the chef gave the impression of couldn't care less, we thought it overpriced. We also considered that the shutter blinds, where we were sitting, were closed without any information given, this was very high handed after all we are the paying customers. Our return journey was much the same as the outward one, again the food was just warm. We thought that the cooked breakfast should be hot for good taste and coffe the same but alas this was not the case. Lunch was much the same still only warm. We also had lots of noise from a party of children travelling and lots of running about. the doors did not completely shut which would have helped the noise situation. All in all, we shall think very carefully before we travel again with Brittany Ferries and will not be recommending you to friends who travel to and from France.
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Reviewed by Herbie who travelled with Brittany Ferries on Mont St Michel
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"Excellent"

Beautiful crossing. Very welcoming crew. I enjoyed my dinner in the gourmet restaurant (I forget the name of it). Excellent value for money. Thank you.
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Reviewed by Jean-pierre who travelled with Brittany Ferries on Mont St Michel
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"I can recommend"

If you're really not in a hurry and want to save money, this ferry is really a good solution. I am very satisfied with the service and quality of the journey. It was probably not my last trip by ferry.
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Reviewed by Maxime who travelled with Brittany Ferries on Mont St Michel
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"First time travel from Portsmouth to Caen by ferry"

My husband and I usually travel by Euro Tunnel from Folkestone which is an excellent service but it mean we have to travel 7 hours to our destination in Brittany. We decided to try a different route to reduce driving time and so went by ferry. The cost actually worked out about the same if not slightly cheaper than going through the tunnel. We used less petrol as we only had a 2 1/2 hour travelling time once we got to Caen and no tolls. It was nice to be able to walk around and visit the shops, eat in the restaurants, to be able to watch a film or the entertainment if we wanted to. We booked a cabin which enabled us to relax have a nap so we were refreshed ready for the drive once we arrived in the port. We will definitely in the future be travelling by Brittany Ferries again.
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Reviewed by Susan who travelled with Brittany Ferries on Mont St Michel
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"Good trip"

All was good apart from the cold meals in the café, pasta on the fish and chips which themselves were covered in curry - disgusting! On the flip side, the meal in the restaurant was great, even if the waiter found it difficult to understand that I wanted a coffee and my companion didn't.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"A lovely crossing"

My husband were very impressed with our entire experience. Comfortable seating, good food, and friendly staff - the 5 1/2 hours flew by.
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Reviewed by Janis who travelled with Brittany Ferries on Mont St Michel
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"Caen to Portsmouth"

Just to say that this trip went off without a hitch apart from a slight delay on the return boat. This was caused by a passenger on the boat approaching Portsmouth being taken ill and having to be airlifted back to shore. Because of the 2 hour delay we were offered water at the dock and hot drinks on board on production of our boarding passes. All the staff were very helpful and a very large group of teenage schoolchildren were kept well entertained on the upper deck with competitions and a disco. All in all a reasonably good trip!
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Reviewed by Norman who travelled with Brittany Ferries on Mont St Michel
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"School trip on the Mont St Michel"

I went on this ferry when we went on school trip to London during the holidays. We has a nice cabin, even if it was hard to unfold some beds. There were not many shops - only two. Decor was nice, the crossing too, overall a very pleasant experience.
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Reviewed by who travelled with Brittany Ferries on Mont St Michel
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"Recent trip to Caen"

Pleasantly surprised by the quality and efficiency of service and the ships Great crossing. Very comfortable. Will use Brittany ferries again without question
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Reviewed by rod ackrill who travelled with Brittany Ferries on Mont St Michel
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"Mont St Michel"

What a surprise, having not travelled by ferry for such a long time, very surprised at the level of quality. Fantastic breakfast, and very comfortable and well equipped cabin. Will definitely be using this service again.
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Reviewed by James Ackrill who travelled with Brittany Ferries on Mont St Michel
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"Reclining Seats."

I was disappointed with the reclining seats that didn't recline on the Mont St Michel on our return journey from Caen. We also tried other recliners in several areas of the ship trying to find something comfy however in addition to 'not reclining' we also found most of them dirty. Our outward journey on the Normandy had relatively comfortable Seats that tipped backwards with a pull out footstool and I was able to have a sleep. There was no chance of that on the Mont st Michel.
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Reviewed by Patricia who travelled with Brittany Ferries on Mont St Michel
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"Wonderland ferry!"

The boat is spacious and staff are friendly. I didn't try the food but the menu looked good. The cabin was functional (except one folding bed quite difficult to unfold and the soap distributor in the shower not working). The teenager area is also a very good idea. The only suggestion I would make is that I would have liked some entertainment as they have on other ferries, even if it's a night cruise (we were leaving at 11pm). Great boat though!
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Reviewed by Isabelle who travelled with Brittany Ferries on Mont St Michel
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"Pleasantly surprised!"

I travelled on the Mont St Michel and was pleasantly surprised, as I had used the Pont Aven to go to France a few days before and I didn't expect this ferry to be that good. It left Caen at 11 pm so I can't comment on the restaurants because we didn't use them, but the whole process for foot passengers is very quick and smooth. The cabin was clean, the bar was nice and overall a really nice crossing.
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Reviewed by Sarah who travelled with Brittany Ferries on Mont St Michel
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"Great ferry"

I travelled on the Mont Saint Michel the night before New Year's Eve. As we left Caen at 11pm, all the passengers seemed very quiet. I guess most of them went straight to bed. We enjoyed a quick drink and then went to bed. I literally slept like a baby, despite the early wake up when we arrived in Portsmouth! It's not the best ferry of Brittany Ferries fleet, but still really pleasant time on board.
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Reviewed by Julie who travelled with Brittany Ferries on Mont St Michel
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"Cabins on 7 deck"

Every time we travel overnight on the MSM the cabins make a terible noise, vibration and rattle. Our friends have had the same thing and complained then got moved to a quiet Deck 9. Has the ship a problem? Have we just been unlucky or have others found the same?
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Reviewed by David Humphrey who travelled with Brittany Ferries on Mont St Michel
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"Very good"

Very good ferry, pleasant crossing, staff nice and boat was very clean.
- Overall Rating:
- General:
- Catering:
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- Recommended?
  
  No
Reviewed by who travelled with Brittany Ferries on Mont St Michel
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